Zte SKINNY DONGLE User manual

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SKINNYDONGLE - USBModemUserGuide - PC
ConnectionManagerSoftware Guide..............................................2
UsingyourUSBModem.........................................................................4
Task barinformation...............................................................................6
Usingthe SMS Interface.........................................................................7
Usingthe Phonebook.............................................................................9
Phonebook Notes:..................................................................................10
Settings.......................................................................................................11
TroubleshootingGuide........................................................................13
Systemrequirements............................................................................16
SIMcardandmicroSD™insertion....................................................17
Optional - Usinga microSD™ memorycard...................................18
Step byStep Installation .....................................................................20
Software Removal..................................................................................23
Radiation fromElectronicDevices–SAR......................................23
PrecautionsandSafetyInformation...............................................24
Technical Specifications.......................................................................26

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ConnectionManagerSoftware Guide
AfterinstallationtheConnectionManagerwill launch.Themodem
takesafewminutestoinitialise.You’ll bereadytogoas soonas the
Connect buttonisavailable.
TIP
Connectbecomesavailable whenthe modemisfullyinstalledand
the SIM cardisconnectedto the network.Please allowsufficient
time forinstallationandnetwork registration.

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LED indicator ModemStatus
Red Offline.Notregisteredonthenetwork
Greensolid Registeredonthe 2G network
Greenblinking Active datatransferonthe 2G network
Bluesolid Registeredonthe 3G network
Blueblinking Active datatransferonthe 3G network
Installation Notes
•Theinstallationwill createanewicononyourdesktopanda
newprogramlistingunderStart-Programs
•Ifyou haveproblemswiththeinstallationpleasecontactyour
supplierorsee zte.co.nz formore assistance andFAQ’s
•Ifyou can’tconnecttotheinternetcheckyourSIMcardis
insertedcorrectlyandisactivatedfordataservices.
•Advancedusers shouldcheckdevicemanagertosee ifthe
drivers are fullyinstalled.See zte.co.nz fordetails.
•See theTroubleshootingsectioninthisUserGuideforfurther
assistance.

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UsingyourUSBModem
•Press Connect tostartadataconnectionusingyourUSB
modem
•Launchyourintendedapplication,egwebbrowser,email etc.
•Whenyou havefinishedyourinternetoremailconnection
remembertoreturn tothesoftwareinterfaceandpress
Disconnect to endyoursession
•Whenthesoftwareisminimiseddouble clicktheicononthe
task bar to re-openthe ConnectionManager.
•Note thatyourUSBmodemislockedtotheSkinnynetwork.
Contactyourcarrierto unlockyourdevice.Chargesmay apply.
TIP
Afterthe computerwakesfromhibernationorstandbymode you
may needto remove andre-insertthe modem.

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Internetconnection records
To viewyourconnectionrecordsclickonData records:
•Datausageisapproximate.Pleasecontactyourserviceprovider
foractual usage.
•Thegraphshows theuploadanddownloadspeedsupdatedin
real time.
•ClickontheDatarecordtabtoviewuploadanddownload
history.

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Task barinformation
Whenyou minimisethesoftwarethewindowwill minimisetoan
icononthesystemtray.Theprogramisstill activeinthe
backgroundbutdisappearstofree yournormalWindowsspace.
Double clickthe task bar iconto restore the ConnectionManager.
RightClick the task bariconto access the followingmenu:
Log
Displays the systemlogfile
(forsupportpurposes)
Diagnostics
OpenDiagnostics
(serial no., softwar
e versionetc)
Help
Openthe helpfile
Exit
Close the software andswitchoff the modem
Safe Removal ofHardware
ToremoveyourUSB modemfromthecomputerfirstclosethe
ConnectionManagerthenusethesaferemoval ofhardwareprocess
forWindows.Ifyou removetheUSB modemwhenit isactivethe
Phonebookrecordsmay become corrupted.
Safelyremovethemodem, eg.Windows Systems:
•Leftclickthe iconontheWindowstaskbar
•ClickonSafelyRemove Hardware
•Remove the USB modem

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Usingthe SMS Interface
Clickthe SMS buttonto use the SMSInterface:
ReadIncomingMessages
Theinboxisdisplayedbydefault.Selectamessagefromthe Inbox.
The messagecontentanddetailsaredisplayedinthewindow
belowthe inboxsummarylist.
ClickonthecolumnheaderstosortbyName/Number,Contentor
Time
The message contentis
displayedhere…

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Create a newmessage
•SelectNew andenterthe recipient’snumber
•Use ‘;’ to separate multiple recipientsifrequired
•Press To forthePhonebook interface
•Clickinto the text fieldto entertext
•Click Send whenfinishedor Save to store in Drafts
•Afterthe message issentitissavedinthe Outbox.
•Ifthe message failsto sendthe iconismarkedwitharedcross
Entertherecipientsnumberhere
Pleasenote:
Themaximum numberofcharactersperSMS is160.Ifyousend
morethan1SMS youwillget chargedformultiplemessages.

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Usingthe Phonebook
Clickthe Phonebook buttonto selectthe phonebookinterface.
SelectfromPC orUSIM:
Tocreateanewcontactclick New NewContact,enterthe
detailsandselect OK to finish.
You can choosethe Savelocation as thePC ortheUSIMcard.The
defaultlocationisonthe PC.

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Phonebook Notes:
•Ifyourstorage locationisPC thenyou can also save to aGroup
•Use the Searchboxto findcontactsbyname ornumber
Selectthefollowingfunctions usingthebuttons atthebottomof
the screen:
View
Viewthe selectedcontact’sinformation
New
Create anewcontact
Delete
Delete contactsorgroups
Move
Move the contactbetweenthe
SIM andthe PC
Edit
Edit the contactinformation
Tip
Toavoidcorruptingthephonebookfile wait fortheconnection
managertoclosebeforeremovingthemodemandalways usethe
Safe removal ofhardware process.

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Settings
Clickthe Settings buttonto selectthe settingsinterface.
Connection Settings:
The settingDataispre-configuredforyournetwork.
IfyouhaveaprivateVPN youmayneedtocreateanew
connectionconfiguration.ThisfeatureisdesignedforIT
Administratorsin acorporateenvironmentandisgenerallynot
requiredtobe changedbyendusers.
Data

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Settings>NetworkSelection (Default=Automatic)
Thesesettingsarepre-configuredforyournetwork.Thereisno
needtochangeany ofthesesettings.Manualmodewill performa
scan ofavailable networks.
Settings>NetworkPreferences(Default=Automatic)
Thesesettingsarepre-configuredforyournetwork.Thereisno
needtochangeany ofthesesettings.SelectingUMTS/HSPAwill
lockthemodemto3Gservicesonly.SelectingGSM/EDGEwill lock
the modemto 2G servicesonly.
Settings>SMS Settings
Thesesettingsarepre-configuredforyournetwork.Thereisno
needtochangeany ofthesesettings.Ifyou gooverseasorusea
foreignSIMcardyou may needtochangethelocalSMSCentre
number.Consultyourserviceproviderformore details.
Settings>Sounds
Thedefaultsystemsoundscan bepersonalisedifrequired.Browse
to yourchosensoundto change the alerttonesspecified.
Settings>Security
You can enable aPINnumberthatisrequestedwhenthe
ConnectionManagerislaunched.Thiscanprotectyou against
unwanteduse.The PIN numberisstoredonthe SIM card.

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TroubleshootingGuide
Ifyou haveany problemswithyourmodempleasecheckthis
section.Iftheproblemstill exists,testonan alternate PC and
contactyourservice provider.Checkzte.co.nz formore details.
Problem
Possible Causes
SuggestedSolution
The user
interface doesn’t
startorstays
‘Initialising’after
the modemis
pl
uggedin.
PC configurationis
notcorrect.
(No Autorun)
Start
the program
manuallybygoing
Start>ProgramFiles
oruse the desktop
shortcut.Checkthe
drivers,try Safe Mode.
The modemhas
no signal.
The antennaisatthe
wrongangle or
position.
Us
e the extension
cable andadjustthe
angle andpositionof
the
USB modem
.
You have no
network coverage.
Try movinglocation
until you getgood
reception.Try the
exten
der
cable.
Check
yourSIM card
isactive andinserted
correctly.
CheckyourSIM
card
is
active andinserted
correctly.Checkyour
account
isactive
.

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Problem
Possible Causes
SuggestedSolution
Message sent
failed.
Insufficientcredit?
The SMScentre
numberisn’tcorrect.
Checkyourcredit.
ContactyourService
Provider.Enterthe
correctnumberinthe
Message settings.
Dataconnection
failed.
You have no
network coverage.
Try movinglocation
until you getgood
reception.Try the
extendercable
.
The APN
configurationis
wrong
Check
withyour
service providerand
setthe APN inthe
configuration
settings.
The manual network
selectioniswrong.
Selectthe correct
network foryour
service provider.
Restore Automatic
mode.
You
are usingthe
wrong
APN.
Consult
yourservice
provider
.
The modem
cannotconnectto
the internet
abroad
(Roaming)
You don’thave
roamingenabledon
yourplan.
Contactyourservice
providerto enable
roaming.

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Problem
Possible Causes
SuggestedSolution
No warningtone.
The PC soundcardis
disabledoronlow
volume
.
Checkthe audio card
andadjustthe
volume
.
The microSD™
cardcannotbe
readorisnot
found.
Re-insertthe
microSD™card.The
maximumcapacityis
32GB.The cardisnot
formattedcorrectly.
Try
another
microSD
™
cardandmake sure
the capacityand
formatiscorrect.
2GBisFAT16 format
32GB
isFAT32 format
TroubleshootingTips
1.Install andtestthe modeminanothercomputer
2.CheckyourSIM isworkinginanotherdevice – egmobilephone
3.Insertaknown workingSIM cardinto yourmodem
4.Confirmyouraccountisactive – contactyourservice provider
5.Uninstall themodemandre-install using‘SafeMode’. Consulta
PC technician ifrequired.Checkthe drivers inDevice Manager
6.Ifthesoftwareinstallationdoesnotstartorhas failedtry
downloadingthe currentversionfromzte.co.nz

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Systemrequirements
1. USB portx1 (USB 1.0 or2.0*)
2. SystemRequirements:
a. PC – Windows 7,Vista,XP
b. Mac-OSX10.5,10.6,10.7
CPU 1GHz Pentiumorabove
HardDisk 20GBorabove
RAM 512M orabove
Display 800 x600 minimum
3. You needtohave Administrator rightstoinstall andrun
the software
4. Wesuggestyou switchoff youranti-virussoftwarebefore
installingtheUSB modem.In somecasesprotection
softwarecanpreventautomaticinstallation.Itispossible to
starttheinstallationprocess manuallybyclickingthe
Autoruniconwhenit appears.
Tips
•*USB 2.0 portsare preferredbecause theyare muchfaster
•Identifythe type ofportonyourPC anduse version2 ports
•Use the USB extendercable to obtainoptimumreception

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SIMcardandmicroSD™insertion
1. Liftthe topcoverto access the SIM andmicroSD™ slot
2. PlacetheSIMcardas shownwiththegoldcontactsfacing
down:
3. Push theSIMcardin asfarasitwill go andreplacethe
modemcover.

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Optional - Usinga microSD™ memorycard
You can insertamicroSD™(HC)memorycardupto32GBtousethe
modemas amass storage device.
•Openthe topcoverto access the microSD™slot.Insertthe
microSD™ cardas shown:
•ThemicroSD™cardwill appear as an externaldriveonyour
computersystem
•Always handle memory cardswithcare andavoidstaticdischarge
microSD™cardssupportedto2GBare FAT16 format.
microSD™HC cardssupportedto 32GBare FAT32 format.
PleaseusetheSafeRemovalofHardwaretostoptheremovable
disk before removingthe modemfromyourcomputer.
Tip: Thereisadiagramshowingthecorrectorientationofthe
SIMcardembossedontop ofthe SIMslot.

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Installation Guide
Theinstallationandmanagementsoftwareispre-loadedontoyour
USB modem. Wait foryoursystemtobefullyloadedtheninsertthe
modemintoyourcomputerandfollowtheinstructions on-screen.
You’ll be upandconnectedinabout5 minutes.
There are three mainstepstothe installationprocess:
1. Device insertion;USB drivers are installedbyyoursystem
2. Install shieldlaunchesandinstallsthe ConnectionManager
3. ConnectionManagerlaunchesandcontinuestoinstall the
modemdrivers andtheninitialisesthe modem
Ifnothinghappens yoursystemconfigurationmaybepreventing
Autorun.
Manual installation process
•Browse to the device andselectAutoRunto startthe installation.
(Start>MyComputer>ZTEMODEM >AutoRun.exe)
•You can downloadthe install filesfrom zte.co.nz

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Step byStep Installation
Theinstallationmethodshown belowisforWindows7.Other
operatingsystemswill followasimilar butnotnecessarilyidentical
installationprocess: