ZyXEL Communications ONU-634HA Series User manual

Copyright © 2007. All rights reserved
ONU-634HA Series
Optical Network Unit with Transceiver
User’s Guide
Version 1.00
8/2007
Edition 1

ONU-634HA Series User’s Guide
2
Introduction
The ONU-634HA is an optical network unit (ONU) that allows
you to enjoy high-speed Internet access over optical
networks. The ONU-634HA comes with one fiber and four 10/
100Mbps Ethernet ports. No configuration is required. On the
ONU-634HA, all device configuration is done remotely by the
OLT (Optical Line Terminal). Once you have connected the
hardware, you are ready to enjoy Internet access.
Two ONU-634HA models are discussed in this guide: ONU-
634HA-11 (with a 10km transceiver) and ONU-634HA-12
(with a 20km transceiver).
1 Hardware Connections
1PON:Follow the steps below to connect an SC-type,
single-mode optical cable to the PON port for Internet
access.
"Only qualified technicians should perform these
actions! Please skip this section if you are not a
qualified technician.

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ONU-634HA Series User’s Guide
aHold the ONU-634HA upright, push the top cover
forward with the LEDs (lights) facing you, then lift up
the top cover to remove it.

ONU-634HA Series User’s Guide
4

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ONU-634HA Series User’s Guide
bWind the fiber-optic cable around the tray in the ONU-
634HA.
cConnect the fiber-optic connector into the PON port.
dPut the top cover back.
"To avoid possible eye injury, do NOT look into
an operating fiber-optic module’s connector.
2LAN:Use the included Ethernet cable to connect the LAN
port to a computer.
3POWER: Use the included power adaptor to connect this
power socket to an appropriate power source.
2
3
1

ONU-634HA Series User’s Guide
6
1.1 Check the LEDs (Lights)
•ThePOWER LED turns steady on when you connect the
ONU-634HA to the power supply.
•ThePON LED turns on when the fiber connection is avail-
able.
•EachLAN LED turns on when the corresponding LAN port is
properly connected.
The following table describes the LEDs in detail.
Label Color Status Description
POWER Green On The ONU-634HA is receiving power
and is ready.
Off The ONU-634HA is not receiving
power.
PON LINK Green On Connection to the optical network is
up.
Blinking Connection to the optical network is
down.
PON
STATUS
Green On The ONU-634HA is receiving good
optical signals from the OLT
successfully.
Red Blinking The ONU-634HA is receiving error
signals or no optical signals from the
OLT.

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ONU-634HA Series User’s Guide
2 Test Your Internet Connection
After you have connected the hardware and turned on the
ONU-634HA, open a web browser on your computer and go
to any web site (for example, www.zyxel.com) to test your
Internet connection.
3 Hardware Installation
The ONU-634HA can be vertically placed on a desktop with
the included stand or mounted on a wall.
3.1 Standing Instructions
Place the right panel of the ONU-634HA (when facing the
LEDs) onto the included stand until the ONU-634HA fits in the
stand completely. Make sure the label names of the LEDs are
displayed correctly and not upside-down. Place the ONU-
LAN 1 ~ 4 Yellow On The LAN port is connected to an
Ethernet device at 100 Mbps.
Blinking The ONU-634HA is sending or
receiving data at 100 Mbps.
Green On The LAN port is connected to an
Ethernet device at 10 Mbps.
Blinking The ONU-634HA is sending or
receiving data at 10 Mbps.
Off No Ethernet device is connected to
the LAN port.
Label Color Status Description

ONU-634HA Series User’s Guide
8
634HA and the stand on a flat, level surface that is strong
enough to support the weight of the ONU-634HA with
connection cables.
3.2 Wall-mounting Instructions
Complete the following steps to hang your ONU-634HA on a
wall.

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ONU-634HA Series User’s Guide
1Select a position free of obstructions on a sturdy wall.
2Drill two holes large enough for the M4 tap screws. Make
sure the distance between the centers of the holes is
140mm.
"Be careful to avoid damaging pipes or cables
located inside the wall when drilling holes for the
screws.
3Do not insert the screws all the way into the wall. Leave a
small gap of about 0.5 cm between the heads of the
screws and the wall.

ONU-634HA Series User’s Guide
10
4Make sure the screws are snugly fastened to the wall.
They need to hold the weight of the ONU-634HA with the
connection cables.
5Align the holes on the back of the ONU-634HA with the
screws on the wall. Hang the ONU-634HA on the screws.
The following are dimensions of an M4 tap screw and
masonry plug used for wall mounting. All measurements are
in millimeters (mm).
Troubleshooting
1The POWER light is not on when I connect power to the
ONU-634HA.
• Check that the power source is turned on.

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ONU-634HA Series User’s Guide
• You might be using the wrong power adaptor. Use the
included power adaptor only.
• If you are using the correct power adaptor, disconnect
and re-connect the power adaptor to turn on the ONU-
634HA again.
•IfthePOWER light is still not on, use a different power
outlet.
• If the problem continues, contact your local vendor.
2The PON light is off.
• Check the connector on the optical cable and the PON
port. Make sure they are clean and dust-free. Use an
air duster to clean the connectors. Do NOT use a wet
cloth to clean the connectors.
• Check the optical cable. Make sure it is not broken. If
the cable is broken, contact your service provider to
have the cable/connector replaced. Do NOT attempt to
replace the optical cable/connector yourself.
3I cannot connect to the Internet.
• Check the port connections and the lights.
• There might be problems with the optical network set-
ting. Contact your service provider.

ONU-634HA Series User’s Guide
12
Power Adaptor Specifications
NORTH AMERICAN PLUG STANDARDS
AC POWER ADAPTOR MODEL MU18-2120150-A1
INPUT POWER 100-240VAC, 50/60HZ, 0.6A
OUTPUT POWER O/P: 12V AC, 1A
POWER CONSUMPTION 18 W MAX.
SAFETY STANDARDS UL, CUL (UL 60950-1 FIRST
EDITIONCSA C22.2 NO. 60950-
1-03 1ST.)
EUROPEAN PLUG STANDARDS
AC POWER ADAPTOR MODEL MU18-2120150-C5
INPUT POWER 100-240VAC, 50/60HZ, 0.6A
OUTPUT POWER O/P: 12V AC, 1A
POWER CONSUMPTION 18 W MAX.
SAFETY STANDARDS ITS-GS, CE (EN 60950-1)
UNITED KINGDOM PLUG STANDARDS
AC POWER ADAPTOR MODEL MU18-2120150-B2
INPUT POWER 100-240VAC, 50/60HZ, 0.6A
OUTPUT POWER O/P: 12V AC, 1A
POWER CONSUMPTION 18 W MAX.
SAFETY STANDARDS ITS-GS (BS EN 60950-1)

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ONU-634HA Series User’s Guide
Safety Warnings
1For your safety, be sure to read and
follow all warning notices and
instructions.
• For your safety, be sure to read and follow all warning notices and instructions.
AUSTRALIA AND NEW ZEALAND PLUG STANDARDS
AC POWER ADAPTOR MODEL MU18-2120150-A3
INPUT POWER 100-240VAC, 50/60HZ, 0.6A
OUTPUT POWER O/P: 12V AC, 1A
POWER CONSUMPTION 18 W MAX.
SAFETY STANDARDS EN 60950:2000
JAPAN PLUG STANDARDS
AC POWER ADAPTOR MODEL PSA18R-120P (ZA)-R
INPUT POWER 100-240VAC, 50/60HZ, 0.5A
OUTPUT POWER O/P: 12V AC, 1A
POWER CONSUMPTION 18 W MAX.
SAFETY STANDARDS JET

ONU-634HA Series User’s Guide
14
• Do NOT use this product near water, for example, in a wet basement or near a
swimming pool.
• Do NOT expose your device to dampness, dust or corrosive liquids.
• Do NOT store things on the device.
• Do NOT install, use, or service this device during a thunderstorm. There is a
remote risk of electric shock from lightning.
• Connect ONLY suitable accessories to the device.
• Do NOT open the device or unit. Opening or removing covers can expose you
to dangerous high voltage points or other risks. ONLY qualified service per-
sonnel should service or disassemble this device. Please contact your vendor
for further information.
• Make sure to connect the cables to the correct ports.
• Place connecting cables carefully so that no one will step on them or stumble
over them.
• Always disconnect all cables from this device before servicing or disassem-
bling.
• Use ONLY an appropriate power adaptor or cord for your device.
• Connect the power adaptor or cord to the right supply voltage (for example,
110V AC in North America or 230V AC in Europe).
• Do NOT allow anything to rest on the power adaptor or cord and do NOT place
the product where anyone can walk on the power adaptor or cord.
• Do NOT use the device if the power adaptor or cord is damaged as it might
cause electrocution.
• If the power adaptor or cord is damaged, remove it from the power outlet.
• Do NOT attempt to repair the power adaptor or cord. Contact your local vendor
to order a new one.
• Do NOT remove the plug and plug into a wall outlet by itself; always attach the
plug to the power supply first before you insert it into the wall.
• Do not use the device outside, and make sure all the connections are indoors.
There is a remote risk of electric shock from lightning.
• Do NOT obstruct the device ventilation slots, as insufficient airflow may harm
your device.
This product is recyclable. Dispose of it properly.

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ONU-634HA Series User’s Guide
Legal Information
Certifications
Federal Communications Commission (FCC) Interference
Statement
This device complies with Part 15 of FCC rules. Operation is subject to the
following two conditions:
• This device may not cause harmful interference.
• This device must accept any interference received, including interference that
may cause undesired operations.
FCC Warning
This device has been tested and found to comply with the limits for a Class A
digital switch, pursuant to Part 15 of the FCC Rules. These limits are designed
to provide reasonable protection against harmful interference in a commercial
environment. This device generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction manual,
may cause harmful interference to radio communications. Operation of this
device in a residential area is likely to cause harmful interference in which case
the user will be required to correct the interference at his own expense.
CE Mark Warning:
This is a class A product. In a domestic environment this product may cause
radio interference in which case the user may be required to take adequate
measures.
Taiwanese BSMI (Bureau of Standards, Metrology and Inspection)
A Warning:
Notices
Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
This Class A digital apparatus complies with Canadian ICES-003.

ONU-634HA Series User’s Guide
16
Cet appareil numérique de la classe A est conforme à la norme NMB-003 du
Canada.
CLASS 1 LASER PRODUCT
APPAREIL A LASER DE CLASS 1
PRODUCT COMPLIES WITH 21 CFR 1040.10 AND 1040.11.
PRODUIT CONFORME SELON 21 CFR 1040.10 ET 1040.11.
Viewing Certifications
1Go to http://www.zyxel.com.
2Select your product on the ZyXEL home page to go to that product's page.
3Select the certification you wish to view from this page.
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free
from any defects in materials or workmanship for a period of up to two years
from the date of purchase. During the warranty period, and upon proof of
purchase, should the product have indications of failure due to faulty
workmanship and/or materials, ZyXEL will, at its discretion, repair or replace
the defective products or components without charge for either parts or labor,
and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a
new or re-manufactured functionally equivalent product of equal or higher
value, and will be solely at the discretion of ZyXEL. This warranty shall not
apply if the product has been modified, misused, tampered with, damaged by
an act of God, or subjected to abnormal working conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive
remedy of the purchaser. This warranty is in lieu of all other warranties, express
or implied, including any implied warranty of merchantability or fitness for a
particular use or purpose. ZyXEL shall in no event be held liable for indirect or
consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact ZyXEL's Service Center for your
Return Material Authorization number (RMA). Products must be returned
Postage Prepaid. It is recommended that the unit be insured when shipped.
Any returned products without proof of purchase or those with an out-dated
warranty will be repaired or replaced (at the discretion of ZyXEL) and the
customer will be billed for parts and labor. All repaired or replaced products will
be shipped by ZyXEL to the corresponding return address, Postage Paid. This
warranty gives you specific legal rights, and you may also have other rights that
vary from country to country.

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ONU-634HA Series User’s Guide
Related Documentation
Please go to http://www.zyxel.com for product news, firmware, documentation,
and other support materials.
Registration
Register your product online to receive e-mail notices of firmware upgrades and
information at www.zyxel.com for global products, or at www.us.zyxel.com for
North American products.
User Guide Feedback
Help us help you. E-mail all User Guide-related comments, questions or
suggestions for improvement to techwriter[email protected] or send regular mail
to The Technical Writing Team, ZyXEL Communications Corp., 6 Innovation
Road II, Science-Based Industrial Park, Hsinchu, 300, Taiwan. Thank you.
Copyright
Copyright © 2007 by ZyXEL Communications Corporation.
The contents of this publication may not be reproduced in any part or as a
whole, transcribed, stored in a retrieval system, translated into any language, or
transmitted in any form or by any means, electronic, mechanical, magnetic,
optical, chemical, photocopying, manual, or otherwise, without the prior written
permission of ZyXEL Communications Corporation.
Published by ZyXEL Communications Corporation. All rights reserved.
Disclaimer
ZyXEL does not assume any liability arising out of the application or use of any
products, or software described herein. Neither does it convey any license
under its patent rights nor the patent rights of others. ZyXEL further reserves
the right to make changes in any products described herein without notice. This
publication is subject to change without notice.
Trademarks
ZyNOS (ZyXEL Network Operating System) is a registered trademark of ZyXEL
Communications, Inc. Other trademarks mentioned in this publication are used
for identification purposes only and may be properties of their respective
owners.

ONU-634HA Series User’s Guide
18
Customer Support
Please have the following information ready when you contact customer
support.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Corporate Headquarters (Worldwide)
• Support E-mail: suppo[email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.com, www.europe.zyxel.com
• FTP: ftp.zyxel.com, ftp.europe.zyxel.com
• Regular Mail: ZyXEL Communications Corp., 6 Innovation Road II, Science
Park, Hsinchu 300, Taiwan
Costa Rica
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.co.cr
• FTP: ftp.zyxel.co.cr
• Regular Mail: ZyXEL Costa Rica, Plaza Roble Escazú, Etapa El Patio, Tercer
Piso, San José, Costa Rica
Czech Republic
• E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.cz
• Regular Mail: ZyXEL Communications, Czech s.r.o., Modranská 621, 143 01
Praha 4 - Modrany, Ceská Republika
Denmark
• Support E-mail: suppo[email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.dk
• Regular Mail: ZyXEL Communications A/S, Columbusvej, 2860 Soeborg,
Denmark

19
ONU-634HA Series User’s Guide
Finland
• Support E-mail: [email protected]i
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.fi
• Regular Mail: ZyXEL Communications Oy, Malminkaari 10, 00700 Helsinki,
Finland
France
• E-mail: [e-mail]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.fr
• Regular Mail: ZyXEL France, 1 rue des Vergers, Bat. 1 / C, 69760 Limonest,
France
Germany
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.de
• Regular Mail: ZyXEL Deutschland GmbH., Adenauerstr. 20/A2 D-52146,
Wuerselen, Germany
Hungary
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.hu
• Regular Mail: ZyXEL Hungary, 48, Zoldlomb Str., H-1025, Budapest, Hungary
India
• Support E-mail: [email protected]
• Sales E-mail: [email protected]
• Telephone: [phone] to [phone]
• Fax: [phone]
• Web: http://www.zyxel.in
• Regular Mail: India - ZyXEL Technology India Pvt Ltd., II-Floor, F2/9 Okhla
Phase -1, New Delhi 110020, India
Japan
• Support E-mail: su[email protected]
• Sales E-mail: [email protected]

ONU-634HA Series User’s Guide
20
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.co.jp
• Regular Mail: ZyXEL Japan, 3F, Office T&U, 1-10-10 Higashi-Gotanda, Shina-
gawa-ku, Tokyo 141-0022, Japan
Kazakhstan
• Support: http://zyxel.kz/support
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.kz
• Regular Mail: ZyXEL Kazakhstan, 43 Dostyk Ave., Office 414, Dostyk Busi-
ness Centre, 050010 Almaty, Republic of Kazakhstan
Malaysia
• Support E-mail: suppo[email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: http://www.zyxel.com.my
• Regular Mail: ZyXEL Malaysia Sdn Bhd., 1-02 & 1-03, Jalan Kenari 17F, Ban-
dar Puchong Jaya, 47100 Puchong, Selangor Darul Ehsan, Malaysia
North America
• Support E-mail: suppo[email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.us.zyxel.com
• FTP: ftp.us.zyxel.com
• Regular Mail: ZyXEL Communications Inc., 1130 N. Miller St., Anaheim, CA
92806-2001, U.S.A.
Norway
• Support E-mail: suppo[email protected]
• Sales E-mail: [email protected]
• Telephone: [phone]
• Fax: [phone]
• Web: www.zyxel.no
• Regular Mail: ZyXEL Communications A/S, Nils Hansens vei 13, 0667 Oslo,
Norway
Poland
• E-mail: [email protected]
• Telephone: [phone]