2N Indoor Touch User manual
www.2n.czVersion
Firmware
2N
®Indoor Touch
User guide
1.3.0
1.2
The 2N TELEKOMUNIKACE a.s. is a Czech manufacturer and supplier of telecommunications
equipment.
The product family developed by 2N TELEKOMUNIKACE a.s. includes GSM gateways, private
branch exchanges (PBX), and door and lift communicators. 2N TELEKOMUNIKACE a.s. has
been ranked among the Czech top companies for years and represented a symbol of
stability and prosperity on the telecommunications market for almost two decades. At
present, we export our products into over 120 countries worldwide and have exclusive
distributors on all continents.
2N is a registered trademark of 2N TELEKOMUNIKACE a.s. Any product and/or other
®
names mentioned herein are registered trademarks and/or trademarks or brands protected
by law.
2N TELEKOMUNIKACE a.s. administers the FAQ database to help you quickly find
information and to answer your questions about 2N products and services. On
www.faq.2n.cz you can find information regarding products adjustment and instructions for
optimum use and procedures „What to do if...“.
2N TELEKOMUNIKACE a.s. hereby declares that the 2N product complies
®Indoor Touch
with all basic requirements and other relevant provisions of the 1999/5/EC directive. For
the full wording of the Declaration of Conformity see the CD-ROM (if enclosed) or our
website at www.2n.cz.
The 2N TELEKOMUNIKACE a.s. is the holder of the ISO 9001:2009 certificate. All
development, production and distribution processes of the company are managed by this
standard and guarantee a high quality, technical level and professional aspect of all our
products.
Content
Content
1. Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.1ProductDescription ..............................................5
1.2DifferencesbetweenModels .......................................6
1.3TermsandSymbols ..............................................7
1.4SafetyPrecautions ...............................................8
2. Description and Installation . . . . . . . . . . . . . . . . . . . . . . . . . . 9
2.1BeforeYouStart .................................................10
2.2BriefInstallationGuide ............................................12
2.3InstallationConditions ............................................13
2.4StatusLED .....................................................15
2.5FirstStartup ....................................................16
3. 2N® Indoor Touch Configuration . . . . . . . . . . . . . . . . . . . . . 17
3.1FactoryReset ...................................................18
3.2IntroductoryScreen ..............................................19
3.3LauncherConfiguration ...........................................20
3.4.DeviceUpgrade .................................................23
4. 2N® Helios IP Mobile Configuration . . . . . . . . . . . . . . . . . . . 24
4.1ApplicationDescription ............................................25
4.2IntroductoryScreen ..............................................26
4.3Notificationin2N®IndoorTouchEnvironment .........................27
4.4ApplicationConfiguration ..........................................28
4.5Connectionto2N®HeliosIP .......................................29
5. Technical Parameters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
6. Supplementary Information . . . . . . . . . . . . . . . . . . . . . . . . . . 32
6.1Troubleshooting .................................................33
6.2Directives,LawsandRegulation–GeneralInstructionsandCautions .......34
42N TELEKOMUNIKACE a.s., www.2n.cz
®
1. Product Overview
In this section, we introduce the product2N Indoor Touch ® , outline its application
options and highlight the advantages following from its use. The section also includes
safety precautions.
Here is what you can find in this section:
1.1 Product Description
1.2 Differences between Models
1.3 Terms and Symbols
1.4 Safety Precautions
52N TELEKOMUNIKACE a.s., www.2n.cz
®
1.1 Product Description
Based on the Android OS, helps load third party applications to a2N Indoor Touch
®
device (if enabled so in the device configuration), thus improving its flexibility. It
contains a 7" colour LCD display with a capacitive touch layer, loudspeaker,
microphone and Ethernet and WiFi interfaces (depending on the Part No.) for LAN
connection. Optionally, is equipped with a wireless card reader (d2N Indoor Touch
®e
). Analogue inputs and outputs also part of the equipment. pending on the Part No.
2N Indoor Touch
® has a factory pre-installed application - ,2N Helios IP Mobile
®
which helps establish video calls with any other video call supporting devices (SIP +
H.263/4). Primarily, the application is intended for the intercom family.2N Helios IP
®
2N Indoor Touch
® contains a specific user interface for an increased user comfort
and safety.
2N Indoor Touch
® basic features:
7" LCD colour display with capacitive touch layer
Wall mounting option
LAN interface with PoE supply option
802.11bgn WiFi interface (depending on the Part No.)
Contactless card reader (depending on the Part No.)
Status RGB LED at front
Binary inputs and outputs for control of other devices
Android operating system with pre-installed basic applications and own user
interface
Pre-installed application 2N Helios IP Mobile
®
62N TELEKOMUNIKACE a.s., www.2n.cz
®
1.2 Differences between Models
This manual is valid for all the types. Therefore, please note that2N Indoor Touch
®
several features described in this document are only available in selected models or
need to be activated with a licence key. If a feature is not available in all the models, a
note is added to the respective subsection.
72N TELEKOMUNIKACE a.s., www.2n.cz
®
1.3 Terms and Symbols
The following symbols and pictograms are used in the manual:
Future Functions, New Features
The text in this document designates the functions and features that aregrey-marked
under preparation or development at present.
Safety
abide by this information to prevent persons from injury.Always
Warning
abide by this information to prevent damage to the device.Always
Caution
Important information for system functionality.
Tip
Useful information for quick and efficient functionality.
Note
Routines or advice for efficient use of the device.
82N TELEKOMUNIKACE a.s., www.2n.cz
®
1.4 Safety Precautions
The manufacturer reserves the right to modify the product in order to improve its
qualities. The manufacturer continuously responds to the clients' requirements by
improving the software. Refer to the company websites for the latest www.2n.cz 2N®
firmware and User Manual. Indoor Touch
It is prohibited to use any transmitters, including with an2N Indoor Touch
®
internal WiFi adapter, in areas where explosives are used, such as quarries.
WiFi adapters may affect sensitive life-saving devices in medical centres.
Therefore, it is prohibited to use with an internal WiFi2N Indoor Touch
®
adapter in such facilities.
In general, any prohibition regarding WiFi antenna equippedRF energy radiation
devices applies to 2N Indoor Touch
®with an internal WiFi adapter.
Where necessary, a unit can be installed at a safe distance2N Indoor Touch
®
from the prohibited area and an Ethernet cable can only be carried to the
required site.
Although is not intended for cars or aeroplanes, all2N Indoor Touch
®
prohibitions and regulations relating to adapter equipped devices apply to 2N®
too. Indoor Touch
92N TELEKOMUNIKACE a.s., www.2n.cz
®
2. Description and Installation
This section describes the installation and correct connection.2N Indoor Touch
®
Here is what you can find in this section:
2.1 Before You Start
2.2 Brief Installation Guide
2.3 Installation Conditions
2.4 Status LED
2.5 First Startup
The device is designed solely for wall mounting. Install the device with the aid of a
holder, which is included in the product and Installation Manual delivery.
Prepare the proper wall fittings (screws and wall plugs suitable for the given wall type
and structure). Respect the local standards for installation of electronic devices onto
flammable materials while mounting!
Use a cross-point screwdriver for tightening the fitting screws on the device sides to
place properly.2N Indoor Touch
®
102N TELEKOMUNIKACE a.s., www.2n.cz
®
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2.1 Before You Start
Product Completeness Check
Please check the delivery before starting installation:2N Indoor Touch
®
1 Indoor Touch
1 Quick Start manual
1 Wall holder (screwed to device)
1 Installation fittings (2 screws, 2 plugs for flush mounting)
Front Layout
Glass frame
LCD display with capacitive touch layer
Status RGB LED
Loudspeaker
Microphone
micro SD card slot
Contactless card reader (depending on the Part No.)
112N TELEKOMUNIKACE a.s., www.2n.cz
®
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Backside Connectors
RJ–45 LAN 10/100BaseT connector
12V/2A DC supply terminal board (only if PoE is not used)
Reset / Factory reset button
Binary input/output terminal board (for application control)
micro SD card slot
122N TELEKOMUNIKACE a.s., www.2n.cz
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2.2 Brief Installation Guide
Install the device holder onto a vertical wall. The recommended installation
height is 120 cm above the floor. The product package includes screws and plugs
for mounting into classic bricks. Use appropriate installation fittings for a different
type of wall material!
Feed the device via an Ethernet PoE adapter (or PoE supporting Ethernet
switch/router) or a 12V DC 2A power adapter.
With PoE supply, just snap RJ-45 into the appropriate connector.
With 12V DC 2A supply, screw the power adapter plus and minus cables
into the appropriate terminal board on the device.
Simultaneous PoE + !12V DC 2A supply is not recommended
Put the device on the holder as follows:
Place the device carefully from top to bottom with its bottom part slightly
away (up to 5 cm) from the wall.
When the device fits to the main holder supports, push the device bottom
part onto the wall.
Tighten the safety screws on both the device sides.
132N TELEKOMUNIKACE a.s., www.2n.cz
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2.3 Installation Conditions
Make sure that the following installation conditions are met:2N Indoor Touch
®
There must be enough space for installation.2N Indoor Touch
®
is designed for vertical wall mounting (perpendicular to the2N Indoor Touch®
floor) in the height of up to 120 cm above the floor. If necessary, operate 2N®
in a position other than as aforementioned for a short time only,Indoor Touch
for quick testing purposes in a servicing centre, for example.
Exceeding the allowed operating temperature may not affect the device
immediately but leads to premature ageing and lower reliability. Refer to 5.
for the acceptable range of operating temperatures and Technical Parameters
relative humidity values.
2N Indoor Touch
® is not designed for environments with increased vibrations
such as means of transport, machine rooms and so on.
2N Indoor Touch
® is not intended for dusty environments and places with
.unstable humidity and abrupt temperature changes
2N Indoor Touch
®may not be exposed to aggressive gas, acid vapours,
solvents, etc.
2N Indoor Touch
® is not intended for direct connection into the
Ethernet/Internet.
2N Indoor Touch
® must be connected to the Ethernet/Internet via a separating
(switch/router).active network element
2N Indoor Touch
® is designed for indoor use. It may not be exposed to rain,
flowing water, condensing moisture, fog, etc.
2N Indoor Touch
® cannot be operated on places exposed to direct sunshine
and near heat sources.
Keep some free space above and below to allow air to flow2N Indoor Touch
®
and conduct heat away.
No strong electromagnetic radiance is allowed on the installation site.
The VoIP connection must be configured properly according to the SIP and other
VoIP recommendations.
It is recommended that the power adapter be connected to the mains via a UPS
and reliable overvoltage protection.
Wall Mounting
2N Indoor Touch
® is designed for wall mounting. Follow the steps below:
Unscrew the holder-fitting screws on the device sides.
Turn the metal holder slightly aside in .the upper part of the device
Move the holder downwards.
Fit the loose holder to the wall on the installation site.
Put the device on the holder and tighten the safety screws.
Follow the installation instructions printed on the device package.
Power Supply Connection
You can feed as follows:2N Indoor Touch
®
142N TELEKOMUNIKACE a.s., www.2n.cz
®
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Use any 12V/2A DC power adapter connected to the terminal board (see the
figure).
Use an Ethernet cable connected to a PoE supply or PoE supporting Ethernet
switch/router.
A successful operation is indicated by a status RGB LED or LCD display.
PoE Supply Connection
Use a standard straight RJ-45 terminated cable to connect to the2N Indoor Touch
®
Ethernet. The device supports the 10BaseT and 100BaseT protocols. The Ethernet
connection state is indicated by the LEDs placed on the RJ–45 connector.
Refer to for the factory settings of the 3.3 Launcher Configuration 2N Indoor Touch
®
Ethernet interface.
Licence Limitations
2N Indoor Touch
® can contain time-limited software licences. Refer to 3.3 Launcher
for details. Configuration
Firmware Upgrade
We recommend you to upgrade the firmware during installation.2N Indoor Touch
®
Refer to for the latest FW version. Refer to for thewww.2n.cz 3.4. Device Upgrade
firmware upgrade procedure.
Caution
Factory reset results in a change of the Ethernet interface configuration!
A defective Ethernet cable may lead to a high packet loss in the Ethernet
and subsequent instability and poor video call quality!
Warning
Connection of a defective or improper power adapter may lead to a
temporary or permanent failure of the 2N Indoor Touch
® unit!
152N TELEKOMUNIKACE a.s., www.2n.cz
®
2.4 Status LED
Status LED indicates the device states when the LCD display is switched off or the
device is in the service mode. See the table below for the LED colours and states:
Device Startup:
Colour State
Blue is on Device initialisation
Red is on First boot phase
Green is on Operating system start
Yelow is on Factory setting initialisation
Blue is flashing Factory reset
Purple is flashing System upgrade process
No light Device state is displayed
Standard Operation:
Colour State
No light Device state is displayed
White is
on Stand-by mode (display off)
Other
states
Notification of other states of applications running in the system (2N®
, e.g.).Helios IP Mobile
162N TELEKOMUNIKACE a.s., www.2n.cz
®
2.5 First Startup
When you start the device for the first time, the initial initialisation (longer start) is
performed and indicated by the following LED notification sequence: Blue > Red >
Green > Boot animation on the screen > Introductory system screen.
The introductory screen provides essential information for User Manual saving/reading.
You can deactivate this screen for later startups.
The table below shows the factory values of relevant device parameters:
Parameter Value
IP address will be assigned by the DHCP server
IP mask will be assigned by the DHCP server
IP gateway will be assigned by the DHCP server
Access password to configuration 2n
Time/weather location Prague, CZ
Stand-by switching time 1 minute
SW licence
Basic unlimited licence
(or according to the Part No.)
System Licence
2N Indoor Touch
® has a factory licence key, which can be time-limited (depending
on the Part No.). The licence expiry may cause a partial limitation of the device
functionality! Refer to 3.3 Launcher Configuration for the current licence state and
licence adding procedure if necessary.
Caution
Change the access password while configuring the device for the first time
to avoid unauthorised access to configuration!
172N TELEKOMUNIKACE a.s., www.2n.cz
®
3. 2N® Indoor Touch
Configuration
This section describes the configuration.2N Indoor Touch
®
Here is what you can find in this section:
3.1 Factory Reset
3.2 Introductory Screen
3.3 Launcher Configuration
3.4. Device Upgrade
182N TELEKOMUNIKACE a.s., www.2n.cz
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3.1 Factory Reset
Follow the steps below to reset the factory values:2N Indoor Touch
®
Push the Factory reset button in the Launcher Configuration menu. Refer to 3.3
.Launcher Configuration
Press and hold the Reset button on the device backside:
Remove the device from the installation holder.
Press the Reset button and hold until the notification RGB LED lights up
(yellow).
Release the Reset button and follow the instructions displayed.
Caution
Factory reset results in a complete deletion of all user data.
192N TELEKOMUNIKACE a.s., www.2n.cz
®
3.2 Introductory Screen
The introductory screen provides a total of nine configurable tiles for you to launch
specific, user defined applications. The About and Settings buttons are also available
here.
Factory settings:
Gallery – launch the photo/image processing application.
File manager – launch a standard file system application.
2N Helios IP mobile
® – video call application; refer to 4. 2N Helios Mobile IP
®
for details.Configuration
Browser – launch an Internet browser application.
Time/Date tiles
Weather tile
About button
Settings - access to configuration section
The lower graphic bar includes five graphic controls:
Back icon – helps you return one level higher or one step back (depending on
the application type).
Home icon – helps you return to the introductory screen.
Squares icon – helps you switch the currently launched applications.
Loudspeaker icons – help you increase/decrease the system loudspeaker
volume.
202N TELEKOMUNIKACE a.s., www.2n.cz
®
3.3 Launcher Configuration
Click the button on the introductory page to access the configuration section.Settings
Complete the correct access password.
The configuration section consists of the following screens and subsections:
System info – display information on the device state.
Networks – configure the device network adapters.
Local settings – set the installation site and input device language.
Audio – set the device audio parameters.
Display – set the device display parameters.
Home screen – modify and set the introductory screen buttons.
Software – set the application installation/uninstallation.
Advanced – restart and LOG.
System Info
Display the following information on the device:
Device – serial number, configuration and current state.
Local – local date and time.
Memory – current RAM state.
Internal storage – current internal storage state.
Licence – current licence state.
Add licence – licence adding option*.
Cache – current cache state.
SD card storage – external SD card (if inserted) memory state.
LAN, WiFi – current Ethernet and WiFi adapter configuration.
Caution
The factory access password is "2n“. If you lose the access data, you will
have to factory reset the device! Change the password in the Settings –
Home screen menu.
Caution
Remember that the original licence key will always be overwritten with the
new one! Therefore, add only a valid licence key supplied by your
distributor!
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4
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