Duratec S15 User manual

Duratec POS S15
D
User manual

3
D
Your Duratec dealer
Stamp
Date: 12.06.2015
© 2015 by Duratec
Subject to error and technical modification
Manufacturer
Duratec - a brand of Vectron Systems AG
Willy-Brandt-Weg 41
48155 Muenster, Germany
www.duratec-systems.de

5
D
Inhalt
1. Important information......................................................... 9
1.1. Target group of this user manual................................................... 9
1.2. Dealer support.................................................................................. 9
1.3. Scope of delivery............................................................................ 10
2. Terms, signs and signals ...................................................11
2.1. Safety-related information ........................................................... 11
2.1.1. Warnings.......................................................................................... 11
2.1.2. Warning symbol .............................................................................. 11
2.1.3. Signal words.................................................................................... 12
2.2. Notes................................................................................................12
3. Notes on safety..................................................................13
4. Device description .............................................................15
4.1. Intended use ................................................................................... 15
4.2. POS S15 POS system ..................................................................... 16
4.2.1. Front view........................................................................................ 16
4.2.2. Rear view......................................................................................... 17
4.2.3. Ports and connections................................................................... 18
4.2.4. Dimensions...................................................................................... 19
4.3. Power supply PS61 ........................................................................ 20
4.4. Mains cable ..................................................................................... 21
4.5. Duratec POS software ................................................................... 21
4.6. Technical data.................................................................................22
4.6.1. POS S15 POS system .....................................................................22
4.6.2. Power supply PS61 ........................................................................ 24
4.6.3. Duratec POS software ...................................................................25
5. Start-up ..............................................................................26
5.1. Setting up the POS S15................................................................. 26
5.1.1. Selecting the set-up site for the POS S15 .................................. 26
5.1.2. Connecting the POS S15 to the power supply............................27
5.1.3. Connecting devices to the POS S15 ............................................28
5.2. Aligning the screen ........................................................................29

6
D
DURATEC POS S15
6. Operation............................................................................30
6.1. Switching the POS S15 on and off ...............................................30
6.1.1. Switching on the POS S15.............................................................30
6.1.2. Switching off the POS S15 ............................................................ 31
6.1.3. Rebooting the POS S15 ................................................................. 31
6.2. Log in and out at the POS S15 ..................................................... 31
6.2.1. Login via operator button .............................................................32
6.2.2. Login via operator key...................................................................33
6.3. Registration surface ......................................................................35
6.3.1. Functions......................................................................................... 37
6.3.2. Payment user interface.................................................................40
6.4. Working with guest checks ........................................................... 41
6.4.1. Opening a table .............................................................................. 41
6.4.1.1. Open table................................................................................. 41
6.4.1.2. Re-opening a table...................................................................42
6.4.2. Open tables .....................................................................................43
6.4.3. Booking PLUs to a table ................................................................ 45
6.4.4. Closing table ................................................................................... 45
6.4.5. Finalizing a table ............................................................................46
6.4.5.1. Cash payment ...........................................................................46
6.4.5.2. Other media ..............................................................................46
6.4.6. Separate invoicing of groups or single persons......................... 47
6.4.7. Splitting single PLUs to another table ........................................48
6.4.8. Moving all PLUs from one table to another ................................ 49
6.4.9. Transferring tables to another operator.....................................49
6.5. Working with reports .....................................................................50
6.6. Void and merchandise return ....................................................... 51
7. Programming......................................................................52
7.1. Edit master data .............................................................................54
7.1.1. Configure department ................................................................... 55
7.1.2. Configure PLUs...............................................................................56
7.1.3. Configuring extra items................................................................. 57
7.1.4. Configuring extra item lists ..........................................................57
7.1.5. Assigning the extra item list......................................................... 58
7.1.6. Save data.........................................................................................58

7
D
8. Service and maintenance ..................................................59
8.1. Cleaning........................................................................................... 59
8.1.1. Cleaning housing and display ....................................................... 59
8.1.2. Cleaning the contacts....................................................................60
8.2. Maintenance....................................................................................60
8.3. Contacting the customer service.................................................60
9. Errors, possible reasons and troubleshooting ................61
10. Shutdown ............................................................................64
11. Disposal ..............................................................................66
12. Glossary..............................................................................67
13. Icons....................................................................................68
14. EU Declaration of Conformity...........................................71
15. Accessories ........................................................................72
15.1. Stylus ...............................................................................................72
15.1.1. Stylus ...............................................................................................72
15.1.2. Vectron stylus.................................................................................72
15.1.3. Multifunction stylus .......................................................................73
15.2. Wall mount ......................................................................................73
16. Other Duratec products .................................................... 74
16.1. Duratec Control .............................................................................. 74
16.2. Mobile App ...................................................................................... 74

9
D
1. Important information
This user manual is part of the Duratec POS S15.
Please read the whole document and in particular the chapter
"Notes on safety" before working with the product. Keep the
document so that it is available for all users at any time. Always
enclose the required documents when forwarding the product to
others.
1.1. Target group of this user manual
End users of the Duratec POS S15.
1.2. Dealer support
Your dealer has programmed the POS S15 for you and
is your contact partner for questions concerning the
programming. If necessary, he will be happy to support you
during initial start-up and will train you in using your POS
system.

10
D
DURATEC POS S15
1.3. Scope of delivery
Duratec S15 POS system.
Operator lock Duratec L21 with four operator keys.Two
port covers each for SD-card- and SIM-card slot (one port
cover when the card is inserted and one for the empty
slot).
One port cover for the whole ports rail.
Stand S50.
Power supply PS61.
Mains cable.
Duratec POS software with licence.
User manual.
Dispatch box.

11
D
2. Terms, signs and signals
2.1. Safety-related information
These instructions contain introductory safety information
and specific warnings for your POS system S15.
2.1.1. Warnings
ASIGNAL WORD
aType and source of danger.
Consequence of non-compliance.
XAverting of a danger
2.1.2. Warning symbol
Warning sym-
bol Meaning
AAWarning symbols for instructions
warning of injuries.
aGeneral warning symbol.
qWarning symbol for hazards due to
crushing.
sWarning symbol for hazards due to
electric shock.

12
D
DURATEC POS S15
2.1.3. Signal words
ADANGER
The signal word „DANGER“ indicates a danger with high
risk, which will result in death or severe injury if it is not
avoided.
AWARNING
The signal word „WARNING“ indicates a danger with
medium risk, which could result in death or severe injury if
it is not avoided.
ACAUTION
The signal word „CAUTION“ indicates a danger with low
risk, which could result in minor injuries if it is not avoided.
NOTICE
The signal word „NOTICE“ indicates a danger which could
result in material damage if it is not avoided.
2.2. Notes
iThis sign refers to information that can
be helpful when operating your POS S15.

13
D
3. Notes on safety
ADANGER
Deadly shock caused by damaged POS system
components.
XDisconnect the mains cable from the power grid
in case of damage. Contact your Duratec dealer if
POS system components are damaged.
ACAUTION
Pinching of fingers when aligning the screen.
The gap between the screen housing and the joint
changes during alignment.
XDo not insert your fingers between the screen
housing and the joint.
XBefore aligning the screen see the notes in chapter
“5.2. Aligning the screen” on page 29.
Danger of tripping and damaging device caused by
device cables lying unprotected in the room.
XRoute the device cables so that they do not pose a
potential hazard!

14
D
DURATEC POS S15
NOTICE
Damage of POS system components caused by
excessively high voltages or currents.
XUse an earthed socket to which alternating current
between 110 and 240 volts is connected.
XUse power sources which are protected with a
residual-current circuit breaker.
Malfunctions caused by faulty programming.
XOnly change the programming when your are
absolutely sure of the effects this will have.Protect
the programming and programming functions with
passwords.
XYour Duratec dealer will support you should you
have questions on programming or will program
the POS system according to your requirements.
Aggressive cleansers can damage the housing surface.
XDo not use any scouring or dissolving agents for
cleaning.If necessary clean the housing surface
with a smooth, lint-free cloth.
XIn case of strong contamination you can dampen
the cloth with water or with a mild, residue-free
cleanser.
Damage to POS system components when
transporting in unsuitable packing.
XDispatch the POS system components exclusively
in the original packing.

15
D
4. Device description
4.1. Intended use
The POS S15 is a mobile POS system for order taking and
payment.
The POS S15 may be used under ambient conditions as
defined in chapter “4.6. Technical data” on page 22.
Operation of the POS S15 is exclusively allowed with
Duratec original accessories or Vectron-approved
accessories.
The Vectron Systems AG does not accept liability for
damages or injuries resulting from improper use.
The operating company of the POS S15 is responsible for
saving and backup of data that was created with the POS
S15.
The operating company of the POS S15 is responsible for
processing the data in accordance with the legal demands.

16
D
DURATEC POS S15
4.2. POS S15 POS system
The full metal housing and the aluminium stand of the
POS S15 have a black powder coating.
4.2.1. Front view
2
1
4
3
Fig. 1: Front view
Pos. Designation Description
1Housing
2Touch screen Data input with stylus or fingers.
3Operator lock Sign in- and and out to the sys-
tem via operator key.
4Stand Stand with integrated power
supply PS61.

17
D
4.2.2. Rear view
43 5
1
2
Fig. 2: Rear view
Pos. Designation Description
12 USB ports For connection of external
devices and storage media.
2Joint The joint serves for tilting
the housing to adjust the dis-
play to your angle of view.
3Ports and connec-
tions
For connection of external
devices and storage media.
4Label Product designation and
serial number.
5On/Off key

18
D
DURATEC POS S15
4.2.3. Ports and connections
21 43 5 6 7 8 9
10
Fig. 3: Detailed view of ports and connections
Pos. Designation Description
1Loudspeaker For playback of system sounds.
2USB ports Six USB 2.0-ports for external
devices and storage media.
3Network Network port, RJ45, 10/100
BaseT.
4Serial ports Six serial ports for external
devices, RJ45.
5Card port Slot for SD- and SDHC-memory
cards.
6Audio connection Connection for stereo
loudspeaker.
7Power connec-
tion
Connection for power supply
PS61.
8Drawer connec-
tion
Two ports for cash drawers (port
B without function).
9Connection for
operator lock
3.5 mm jack bush.
10 SIM-card slot

19
D
4.2.4. Dimensions
220
(8.7")
386
(15.2")
255
(10.0")
42
(1.7")
66
(2.6")
308
(12.1")
50
(2.0")
311
(12.2")
374
(14.7")
Fig. 4: POS S15 (Dimensions in millimeters and inch)

20
D
DURATEC POS S15
4.3. Power supply PS61
4
2
1
3
Fig. 5: Power supply PS61
Pos. Designation Description
1Power supply
plug
The power supply plug is put
into the power connector of the
POS S15.
2Built-in connec-
tor
The mains cable is plugged into
the connector.
3Label Product designation and serial
number.
4Power supply line