3D Platform WorkSeries 200 Series User manual

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
Date: December 28, 2017
3dplatform.com • 3DP-DOC-005 (12-2017)0
WORKSERIES USER MANUAL
200, 300 & 400 Series
VERSION:DECEMBER 2017
6402 East Rockton Road|Roscoe|Illinois|61073|USA

3D Platform WorkSeries 200, 300 & 400 Manual Revision: C
Date: December 28, 2017
3dplatform.com • 3DP-DOC-005 (12-2017) 1
Table of Contents
Introduction .............................................................................2
Disclaimers & General Information .........................................2
Limitation of Liability ...............................................................2
Printer Specifications ...............................................................3
Controls & Firmware............................................................4
Sound Level..........................................................................4
Extruder Specifications ............................................................4
Computer Setup & Software Installation.................................5
Workstation Requirements .................................................5
Driver Installation ................................................................5
Slicing Software Installation ................................................5
Facility Requirements ..............................................................6
Optimal work environment .................................................6
Power Requirements ...........................................................6
Product Description .................................................................7
Safety .......................................................................................8
Intended Use .......................................................................8
Safety Features ....................................................................8
Symbols & Warning Labels ..................................................8
Potential Hazard Zones........................................................9
Safety Guidelines & Warnings ...........................................10
Installation.........................................................................10
Operation Guidelines.........................................................10
Emergency Stop (E-Stop) Function ....................................10
Main Electrical Panel .........................................................11
Initial Printer Setup ................................................................12
Setup by 3D Platform Technician or Certified Service
Provider (CSP) ....................................................................12
Gantry Setup......................................................................12
Initial Actuator Alignment .................................................13
Wiring Connections & Setup..............................................13
Powering Up ......................................................................14
Wi-Fi Connection Setup .....................................................14
Connecting to the Web Interface ......................................15
Home Sensor Verification ..................................................15
Home Sensor Verification Via Touch Screen .....................15
Home Sensor Verification Via Web Interface ....................16
Printing Process Workflow.....................................................16
Source Files & Slicing .........................................................16
Printer Operation...................................................................17
Heating the Extruders & Print Bed ....................................17
Active Temperature...........................................................17
From the Touch Screen......................................................17
From the Web Interface .................................................... 17
Standby Temperature ....................................................... 17
From the Touch Screen ..................................................... 17
From the Web Interface .................................................... 17
Loading Filament ............................................................... 18
Volcano Extruder............................................................... 18
HFA Extruder ..................................................................... 18
HFE300 .............................................................................. 18
HFE900 .............................................................................. 18
Changing Filament............................................................. 18
Filament Sensors ............................................................... 18
Preparing the Print Bed ..................................................... 19
Starting a Print................................................................... 20
Printing via SD Card ........................................................... 20
Printing via Web Interface................................................. 20
Machine Adjustment During Print..................................... 20
Removing a Completed Print............................................. 21
G-codes/M-codes .................................................................. 22
3D Printing Materials............................................................. 23
Materials ........................................................................... 23
Vendors & Manufacturers................................................. 23
Storage Recommendations ............................................... 23
Safety Considerations........................................................ 23
First Aid ............................................................................. 23
Care & Maintenance.............................................................. 24
Maintenance (reference service schedule) ....................... 24
Cleaning the Nozzle........................................................... 24
Safety Guidelines............................................................... 24
When to Clean the Nozzle................................................. 24
How to Clean the Nozzle ................................................... 24
Changing the Nozzle (applies to Volcano extruders only). 25
Electrical Maintenance...................................................... 25
Calibration & Test Prints........................................................ 26
Babystepping ......................................................................... 27
Contact Information .............................................................. 28
Appendix 1: Warranty Information ....................................... 29
Appendix 2: CE Conformance ................................................ 30
CE Declaration of Conformity ................................................ 30
Appendix 3: Touch Screen Operation.................................... 31
Appendix 4: Replacement Parts ............................................ 32
Appendix 5: Service Schedule................................................ 33
Appendix 5: Revision Log....................................................... 34

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
Date: December 28, 2017
3dplatform.com • 3DP-DOC-005 (12-2017)2
Introduction
All users must read this manual in its entirety prior to
using the machine. Keep this manual in an easily
accessible location for your reference. For support
related questions, visit our support page at
support.3dplatform.com.
Disclaimers & General Information
3D Platform WorkSeries User Manual by 3D Platform
Copyright © 2017 3D Platform
This document is protected by copyright. All rights
reserved. No part of this publication, including pictures
may be reproduced, translated, and/or made public,
whether by printing, photocopying, microfilm or by any
other means whatsoever, without the prior written
permission of 3D Platform. All drawings and information
herein are the property of 3D Platform. All unauthorized
use and reproduction is prohibited.
Published & Manufactured by 3D Platform. 6402 East
Rockton Road, Roscoe, Illinois, 61073, USA.
Original Language of Manual: English
For more information, including the most recent
manual and technical information, visit:
www.3dplatform.com.
Limitation of Liability
All specifications and other information within this User
Manual is subject to change at any time without notice
and is provided for convenience purposes only. 3D
Platform reserves the right to change the information or
revise this User Manual in its sole discretion at any time
and shall not be held liable for errors contained herein.
As described in the Standard Conditions of Sale
(available at www.3dplatform.com), 3D Platform shall
not be liable to buyer for any lost profits or other
economic loss of buyer, or any direct, indirect, special,
consequential, incidental, or other similar damages
arising out of the use or misuse of this 3D Platform
equipment. In no event shall the liability and/or
obligations of 3D Platform arising out of the purchase of
equipment by you or others exceed the purchase price
of the 3D Platform WorkSeries 3D printer. 3D Platform
makes no warranty of any kind with regard to this
material, including, but not limited to, the implied
warranties of merchantability and fitness for a
particular purpose. It is the responsibility of the
equipment owner and/or buyer to determine that the
3D Platform equipment and material is lawful, safe and
technically suitable for the intended application. It is up
to the equipment owner and/or buyer to identify the
proper disposal (including, but not limited to recycling)
method consistent with local environmental, statutory,
and/or regulatory requirements and regulations for
both the machine as well as items produced by the
machine.
Every effort has been made to produce a manual that is
as complete and accurate as possible. The information
contained herein is believed to be correct. Should you
discover any errors or omissions, please contact us so
that we can improve this document and provide you
with better service.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: C
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Printer Specifications

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
Date: December 28, 2017
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Controls & Firmware
•Duet Wi-Fi controller standard (Ethernet option
available)
•RepRap firmware
•PanelDue touch screen HMI
Note: Consult factory for Firmware code and updates.
Sound Level
The level of airborne noise (acoustic pressure)
measured at the operator station is <70 dB(A).
Extruder Specifications
Note: See important safety guidelines located in the maintenance section of this manual before changing nozzles and contact factory for 1.75 mm option.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
Date: December 28, 2017
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Computer Setup & Software
Installation
Workstation Requirements
The 3D Platform WorkSeries 3D printer uses open
source controls. Computer/workstation requirements
are dependent on the software choice of the operator.
A laptop computer may be preferable for portability if
connecting via USB cable.
Driver Installation
Any Windows computer that will be connected to the
printer via USB, needs the driver installed prior to
connecting. Launch DuetDriverFiles.zip provided (on the
SD card) with the 200, 300 & 400 Series and follow the
installation instructions. The Duet Driver can also be
downloaded from our support page at
support.3dplatform.com.
Slicing Software Installation
Slicing software installation is needed to generate the
G-code toolpaths for machine operation. 3D Platform
follows an open market philosophy regarding slicing
software. We support customer’s option to choose their
preferred slicing software. As of the date of this manual,
the most popular software programs currently in-use by
3D Platform customers are:
•Cura
Cura prepares your model for 3D printing.
For novices, it makes it easy to get great
results. For experts, there are over 200
settings to adjust to your needs. As it’s open
source, our community helps enrich it even
more.
•Simplify3D
Simplify3D software contains everything
you need to begin making parts on your
new 3D printer. Import and manipulate
geometry, repair models, generate G-code
instructions, verify tool paths, manually
control your machine, and print parts all
from the same program! This is an easy-to-
use and highly effective alternative to other
open source programs.
Refer to slicing software vendor for installation
instructions.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
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Facility Requirements
Note: Optional enclosure may alter environment, space, and power
requirements. Refer to enclosure documentation for details.
Optimal work environment
Extreme heat, humidity, blowing vents, and/or fans can
negatively affect the print quality of the 3D Platform
WorkSeries 3D printers. The machine should be placed
in a temperature controlled environment with an
ambient operating temperature in the range of 15°C-
32°C (60°F-90°F).
Space Clearance
The diagram illustrates the minimum machine
dimensions of the 3D Platform WorkSeries. Allow a
minimum of .75m (30in) of space around the machine
for operation and material loading. Allow 1m (40in) on
front and one side to facilitate removal of large parts.
See page 3 for exact dimensions of each model.
Power Requirements
•208-240 Volts AC, Single Phase
•30 A
•50/60 Hz
•Sold with NEMA L6-30 plug, see typical plug diagram below.
Note: A qualified electrician can change the plug to meet the needs of a local facility or electrical code.
•An outlet connector enables changing plug type for worldwide compatibility.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
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Product Description
The 200, 300 and 400 Series are designed and
manufactured by 3D Platform to comply with CE
standards. The printer can use any open source material
manufactured for 3D printing, provided the melt
temperature, print bed temperature, and filament
diameter are within the specifications of the 3D
Platform WorkSeries printers outlined in this manual.
The machines use open source controls and can be
operated using the touch screen control unit or web
interface. Files can be loaded via an SD card or web
interface following instructions in this User Manual.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
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Safety
Intended Use
The 200, 300 and 400 WorkSeries described in this
manual are intended for professional use by an
operator with the ability to follow instructions and basic
knowledge of electronics, mechanics, and computers.
The following apply to all 3D Platform WorkSeries 3D
printers:
•Every 3D printer in the series is intended for the
manufacturing of three-dimensional objects using
fused filament fabrication (FFF) style 3D printing.
•To be operated with the appropriate size/diameter
filament as specified within this manual.
•To be operated under normal operating conditions
as specified within this manual.
•Not intended to be used by children or persons not
familiar with the operating and safety instructions.
Use by unqualified persons may be dangerous to
the user and/or damaging to the printer. Printer
damage due to mis-use is not covered by the
warranty.
•Any modifications to the 3D printer are at your own
risk and will void the warranty. The manufacturer
cannot be held responsible for modifications made
by other persons. See page 29 for warranty details.
Safety Features
The 3D Platform WorkSeries 3D printers comply with CE
standards. All motors are set to recommended safety
standards, with limitation of force on each axis of less
than 150 newtons. All machines are additionally
equipped with Y guard bumpers, wire covers, and
emergency stops.
Symbols & Warning Labels
Warning Symbol
Meaning and Description
Location
WARNING HOT SURFACE
A hot surface is in the vicinity-do not touch.
Print nozzle
Print bed
CRUSHING OF HANDS
When in motion, the 3D Platform WorkSeries’ linear actuators that
move in multiple directions at variant speeds may be a pinch hazard
(low risk due to force limitation).
X axis
Y axis
Z axis
AUTOMATIC START-UP
The 3D Platform WorkSeries’ linear actuators start and stop
automatically depending on the printing operation.
Front of the print bed
ELECTRICAL HAZARD
Use caution when working with electricity.
Electrical panel
EMERGENCY STOP
In case of emergency, use the Emergency Stop buttons on the
machine to turn off power. On restart, the Emergency Stop must be
disengaged-twist and pull to disengage. Then, press the Reset button
prior to restarting the machine.
Front left corner of
machine
Back right corner of
machine
ON
Turns the machine on.
Front panel of control box
OFF
Turns the machine off.
Front panel of control box

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Potential Hazard Zones
The following areas represent potential hazardous
zones on the 3D Platform WorkSeries 3D printers. Keep
all persons and objects clear of these zones during use
to avoid potential injury to the operator or damage to
the machine. If necessary to enter the hazard zone
during use, the operator must use proper personal
protective equipment (PPE).

3D Platform WorkSeries 200, 300 & 400 Manual Revision: C
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Safety Guidelines & Warnings
The following safety guidelines as well as the
instructions within this user manual ensure the safety of
the user while operating and maintaining the 3D
Platform WorkSeries 3D printer. If the machine is not
operated as specified, the operator's safety may be
compromised.
Installation
•Connect the printer to the safety-certified power
cord supplied with the machine. The electrical
outlet should be near the printer and easily
accessible.
NOTE: Make sure your outlet is installed by a qualified electrician.
•Never connect the printer to an outlet that does not
have a ground wire. Disconnecting the ground wire
may result in electric shock.
Operation Guidelines
•The 3D Platform WorkSeries 3D printer generates
high temperatures in the print nozzle and the print
bed—do not touch when hot. Allow the unit to cool
before touching.
•Do not set objects on the heated print bed. Do not
lean or stand on the print bed. Doing so may cause
injury to the operator.
•Due to high temperature outputs and moving parts,
the location where the printer is operating should
be equipped with working smoke detection and
flame suppression.
•The 3D Platform WorkSeries 3D printer melts
material during printing. Some materials may
require ventilation.
•Do not leave the 3D Platform WorkSeries 3D printer
unattended while in operation.
•The 3D Platform WorkSeries 3D printer includes
linear actuators that move in multiple directions at
variant speeds. When in motion, they may cause
injury. Keep all items and persons clear of the
moving actuators, and avoid bumping or pinching of
moving actuators.
•Do not place any body part near the print head or
nozzle, as injury may occur if pinched between the
print bed and the nozzle.
•In case of emergency, use one of the Emergency
Stops.
Emergency Stop (E-Stop) Function
The E-Stops are located at the front left and rear right
corner of the machine. Pressing either E-Stop will
immediately halt movement of the actuators and will
prevent motion until the touch screen control box is
reset.
Caution! Pressing the E-Stop does not remove power
from the machine.
To disengage E-stop, twist the button. After disengaging
E-stop, the touch screen control box must be reset. To
reset the control box, press the black button, wait 5
seconds, and then press the green button.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
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Main Electrical Panel
The main electrical panel is in the top left storage
drawer of the 200, 300 and 400 Series. Use extreme
caution if accessing electrical panel. Electrical panel
should only be accessed by an authorized, certified
technician.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: C
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Initial Printer Setup
Setup by 3D Platform Technician or Certified
Service Provider (CSP)
Most customers choose to have a 3D Platform factory
technician or a CSP complete the initial setup and
training. Please do not proceed with setup if this
option was purchased.
This option is compulsory inside of
the European Union (EU).
Gantry Setup
The machine ships with the gantry folded down for
portability during shipping and installation. To set up,
use a 4-mm hex wrench to loosen the four 5 mm screws
on the YZ carriages (eight screws total). Once screws are
removed, the gantry will pivot on center of the
carriages. Have an assistant hold onto the gantry while
pivoting to the upright position, then re-install and re-
tighten 5 mm screws. Ensure two gantry carriages are
square while reinstalling for best alignment.

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Initial Actuator Alignment
Prior to powering up the machine, move the Y axis to
the end of the build area, as shown. Gently push both
sides simultaneously so the actuators move smoothly
until they reach the end. This will eliminate any racking
or misalignment.
Note: Initial alignment of the actuators must be completed prior to powering
up. Racking of linear motion actuators can cause serious damage or breakage
to mechanical hardware and/or brackets on the 3D Platform WorkSeries
printer.
Wiring Connections & Setup
1. Locate the Control Unit
The control unit is stored within the storage drawers for
initial shipment. Unpack the unit and place it on the
front work area of the base unit.
2. Attach Wiring to the Control Unit
Match each 15 pin D-Sub connector with the
corresponding plug on the control box. See diagram
below for reference.
Note: Misconnection of harnesses can result in damage to the Control
Box. Ensure proper mating of the connectors and that the labels
match upon installation.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
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3. Plug in Attachments
4. Attach Wiring to the Base Unit
a) Locate the power outlet location toward the
right, rear side of the base unit.
b) Plug in the cord from the print bed unit into the
cart.
c) Locate the power cord—stored within the
storage drawers of the 3D Platform
WorkSeries—and attach to the cart unit.
d) Plug the power cord into the power outlet.
5. Verify Emergency Stops (E-Stops)
Verify the E-Stops, on the front and rear of the
machine, are both disengaged.
6. Initial Power Up of the Machine
Important! Follow the initial actuator alignment process
PRIOR to powering the machine.
Power the machine after the alignment of the actuators
has been confirmed with the Initial Actuator Alignment
Process.
a) Turn the switch, located on the power outlet on
the base unit, to the ON position.
b) Press the green power button on the
control box.
Note: To completely power-down and eliminate the draw of electrical
current, the power switch on the cart must be switched to the off
position.
Powering Up
1. Turn on the power switch located on the base unit.
2. Press the green power button on the control unit.
The power outlet on the base unit is located toward the
right, rear side. The control unit is located on the work
area toward the front of the printer.
In case of emergency, press one of the Emergency Stop
buttons (located on the front and rear of the machine).
Wi-Fi Connection Setup
1. With the control box turned on, select the
“Console” tab on the touch screen.
2. Select the keyboard symbol at the top of the touch
screen.
3. Type M552 S0 into the keyboard to turn off Wi-Fi
connection.
4. Press the Enter symbol to run the command
(Repeat this step for following commands).
5. Type M552 S1 into the keyboard to turn on Wi-Fi
connection.
6. On your computer or mobile device, open the Wi-Fi
(network) connections list.
7. Select “Duet Wi-Fi” and connect.
Note: If network does not appear, enter M552 S2 in Console
on touch screen.
8. Open a web browser and type the IP address 0.0.0.0
into the browser bar.
Note: If 0.0.0.0 does not work, try 192.168.1.1
9. In the menu, select your local Wi-Fi network and
enter the network password.
10. You should receive an “All Done!” message.
11. Disconnect your PC or mobile device from the “Duet
Wi-Fi” network.
12. Power cycle the controller to complete the setup
(Black Button, followed by Green Button).

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Connecting to the Web Interface
1. After finishing Wi-Fi connection setup, navigate to
the “Console” tab on the touch screen.
2. Select the keyboard symbol at the top of the touch
screen.
3. Type M552 into the keyboard.
4. Press the Enter symbol to run the command.
Read the output for the IP address of the machine
(Example: 172.27.10.13).
5. On your computer or mobile device, open a web
browser and go to the IP address from the previous
step.
6. If the web interface prompts for a password, enter
“3DP.”
Home Sensor Verification
The 3D Platform WorkSeries 3D printer has three
position limit sensors–one for the X axis, one for the Y
axis, and one for the Z axis. These sensors prevent
overtravel which can cause serious damage or breakage
to the extruder, glass, and/or the mechanical hardware
on the machine.
1. Hold a piece of metal–such as a coin–under each
sensor location. The red light indicates the sensor
is operational.
2. If a sensor is non-operational, contact 3D Platform
Support at support.3dplatform.com. Do not
attempt to operate printer.
Important: Each 3D Platform WorkSeries 3D
printer is tested and calibrated prior to shipping,
but it is important to verify the functionality of the
sensors in case of damage or movement during the
shipping process.
Home Sensor Verification Via Touch Screen
1. Locate each of the end stop sensors on the
machine.
2. Verify that the machine is not in the home position.
This means that none of the end stop sensors
should be triggered (red light not visible).
Note: If the red lights are active, move the axis/axes that are active
away from the home sensors by moving in the positive direction.
3. Go into the “Console” menu on the touch screen.
4. Select the keyboard and type “M119” and press the
enter button.
5. Close the keyboard and verify that the message says
“X: not at min stop, Y: not at min stop, Z: not
stopped, Z probe: Not stopped.”
6. Hold a piece of metal (coin, sheet metal, etc.) in
front of the X axis stop and repeat step 4. Verify
that the message now reads “X: at min stop, Y: not
at min stop, Z: not stopped, Z probe: Not stopped.”
7. Repeat for remaining axes. Note that the Z probe
should be ignored for checking end stop position.
The probe is present only for the bed leveling
function and is not part of the axis motion limiting.
Note: The LED on the sensor does not indicate that the signal has been
received by the controller. It only indicates that the switch has been
activated.

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Home Sensor Verification Via Web Interface
1. Connect to web interface.
2. Proceed to the “Machine Control” screen.
3. The Home buttons will appear blue if they are at
their end stops and a message will display stating
which axes are not at the home position:
“The following axes are not at their home
position: X, Y, Z.”
Note: As a backup, you can navigate to the “G-code Console” screen
and send an M119 command. This will return a message telling the
user which axes are not homed.
Note that the Z probe should be ignored for checking end stop
position. The probe is present only for the bed leveling function and
is not part of the axis motion limiting.
Once initial setup is complete, machine must be
calibrated prior to printing. If commissioning service has
been purchased, 3D Platform or a CSP technician will
perform initial machine calibration.
Printing Process Workflow
Source Files & Slicing
1. Design model in CAD suite (SolidWorks, AutoCAD,
Fusion 360, etc.).
2. Export 3D model in STL (industry standard) or
alternatively OBJ format.
3. Import model into model preparation (slicing)
software (see page 5 for recommended software).
4. Choose 3D printing parameters in slicing software.
Exact settings will depend on the slicing program as
well as material and print quality requirements.
Note: Refer to slicing software reference material at
support.3dplatform.com for reference on exact settings.
5. After confirming settings, export the output of the
slicing program as a .gcode file to an SD card or
alternate location if printing over web interface.
Note: G-Code is the industry standard file format for CNC
machines including 3D printers. G-Code files contain toolpath
(geometric) data as well as temperatures and required speeds
for completing 3D prints.
Once print file is ready, continue with machine print
preparation detailed in the following steps.

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Printer Operation
Heating the Extruders & Print Bed
Active Temperature
From the Touch Screen
1. On the touch screen, select the Active button for
EXT1.
2. Using the different levels, increase or decrease the
temperature as necessary.
3. Push the Set button.
4. Then click on the EXT1 symbol. This will activate the
heater and the temperature reading will turn red.
From the Web Interface
1. Once navigated to your printer’s web interface,
select the drop-down menu for the extruder that
you would like to set.
Note: You may also type in a temperature if the drop-down menu does
not have the temperature you wish to select.
2. Once the drop-down menu shows the temperature
you wish to use, click on “Heater 1.”
3. Heater 1 should then say “active (T0).”
Note: Repeat either option for the secondary extruder or the print bed.
Standby Temperature
The standby temperature is used during a dual
extrusion print, and allows the second extruder to
remain heated to a temperature that will not drip when
not in use. The temperature setting process is like that
of the active temperature.
From the Touch Screen
1. On the touch screen, select the Standby button for
EXT1.
2. Using the different levels, increase or decrease the
temperature as necessary.
3. Push the set button.
4. Then click on the EXT1 symbol. Pushing the EXT1
symbol multiple times will cycle through the
Active/Standby states. Red is Active, Yellow is
Standby.
From the Web Interface
1. Once navigated to your printer’s web interface,
select the Standby drop-down menu for the
extruder that you would like to set.
Note: You may also type in a temperature if the drop-down menu does
not have the temperature you wish to select.
2. The Standby temperature should now show your
selection.
3. Click on “Heater 1”. This will cycle through the
Active and Standby temperature. It will show
“standby (T0)” under Heater 1.
Note: Repeat either option for the secondary extruder or the print bed.
Symbol
Function
Nozzle 1 Heater
Nozzle 2 Heater
Bed Heater

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Loading Filament
The filament spool holder is located on the back side of
the machine. Guide the filament through the filament
sensor and into the extruder through the Bowden style
tube system. Nozzle must be heated up to print
temperature during loading and unloading cycle to feed
properly and avoid jams. See page 22 for details on
different printing materials.
Volcano Extruder
Press and hold the button on the extruder to release
the hob while pressing firmly to insert the filament.
HFA Extruder
Insert filament into the top of the extruder. In the
“MACROS” menu on the touch screen, select “load
filament.” This will use the motor to pull the filament
into the extruder.
HFE300
Release the lever at the top of the extruder. Insert
filament into the top of the extruder and push down as
far as you can. Close the lever at the top of the
extruder. In the “MACROS” menu on the touch screen,
select “load filament.” This will use the motor to pull
the filament into the extruder.
HFE900
Release the lever at the top of the extruder. Insert
filament into the top of the extruder and push down as
far as you can. Close the lever at the top of the
extruder. In the “MACROS” menu on the touch screen,
select “load filament.” This will use the motor to pull
the filament into the extruder.
Tips for successful filament loading:
1. By hand, straighten the filament (remove the
natural curve from the spool).
2. Cut the end of the filament at an angle to assist in
the alignment within the extruder.
3. After loading filament extrude using the extrusion
menu to ensure nozzle is primed.
Changing Filament
Filament can be changed at any time—while the printer
is idle (not printing) or while the machine is paused.
•IMPORTANT - The extruder must be heated to the
minimum print temperature for the specific
material you are using to remove or add filament.
•When printer is idle: raise the Z axis so the nozzle is
away from the glass. Press and hold the button on
the extruder to release the hob while manually
pulling out existing filament, then follow the
Loading Filament instructions.
•For HFA extruder use the “unload filament” macro.
•When the printer is mid-print: press the pause
button in the print menu on the touch screen.
Filament Sensors
The 3D Platform WorkSeries 3D printer is equipped with
dual filament sensors. This feature provides security
during long prints. When the filament runs out, the
machine pauses the print, homes the nozzle on X and Y
axes, and cools down the nozzles to prevent clogging.
The bed remains heated to keep the part adhered. The
screen displays a pop-up message informing the
operator to change out the filament. The operator heats
up the nozzles, reloads filament, and resumes the print
from its paused state.

3D Platform WorkSeries 200, 300 & 400 Manual Revision: B
Date: December 28, 2017
3dplatform.com • 3DP-DOC-005 (12-2017)19
Preparing the Print Bed
Prepare the build area for printing. For your prints to
adhere to the borosilicate glass it needs to be clear of
debris and somewhat tacky. We have found that using a
substance such as unscented hairspray works quite well.
Spray a liberal amount onto the build area and give a
few seconds to set. Cover the entire area that your print
will touch. Repeat this process between prints to
remove filament particles and other debris, as well as
prepare the bed for the next print.
Note: 3D Platform recommends using Aquanet unscented hairspray only.
Any scented hairspray may contain oils and cause adherence issues on the
print bed.
Hairspray is not the only method available for bed
adhesion. Other options include specialty adhesion
agents such as WolfBite or substrates such as blue
painter’s tape, thin polycarbonate sheets, or thin PEI
sheets. Substrates are particularly useful when printing
with materials such as ABS and ASA to prevent
excessive bed adhesion or warping.
If your facility will allow it, beer will also work for many
materials. Our internal testing has shown that amber
colored (pilsner style) light beers work best. Avoid dark
beer.
Note: Some materials that have excessive bed adhesion should be gradually
cooled to prevent rapid contraction of the glass or part. This may require
adding additional code to the .gcode program to allow the slow cooling.
IMPORTANT: Do not use glass cleaner or alcohol on the
glass. Doing so will make adhesion very difficult.
Caution: Bed may be heated to elevated
temperatures. Red LED will illuminate when bed
temperature reaches 70C.