3D Systems CubePro User manual

CubePro™
User Guide
Original Instructions
Prosumer 3D Printer

3D Systems, Inc.
TABLE OF CONTENTS
1INTRODUCTION ........................................................................................1
Copyright ..........................................................................................1
FCC Notice.........................................................................................1
KCC...............................................................................................1
COMPLIANCE ......................................................................................1
Warranty...........................................................................................2
Limitation of Liability ................................................................................2
2IMPORTANT SAFETY INFORMATION .......................................................................3
Safety Symbols and Definitions........................................................................3
Safety Guidelines ...................................................................................3
3CUBEPRO 3D PRINTER FEATURES AND BENEFITS ..........................................................4
CubePro 3D Printer Properties ........................................................................4
Print Materials ......................................................................................4
Material Color Choices ...............................................................................4
4AT A GLANCE ..........................................................................................5
5SPECIFICATIONS AND REQUIREMENTS....................................................................7
Dimensions and Weight ..............................................................................7
Weight and Dimensions..............................................................................7
PC Requirements ...................................................................................7
Software ...........................................................................................7
Electrical Requirements ..............................................................................7
Material Storage ....................................................................................7
6UNPACKING AND SETTING UP YOUR CUBEPRO ............................................................8
Contents...........................................................................................8
Unpacking and Setting Up Your CubePro................................................................9
Setup and Activate Your CubePro .....................................................................14
Touchscreen Display ...............................................................................20
Installing a Material Cartridge ........................................................................22
7PRINTING YOUR CREATION .............................................................................25
Printing Procedure .................................................................................25
8FINISHING YOUR CREATION ............................................................................29
Removing Your Creation From The Print Pad ...........................................................29
Removing Rafts ...................................................................................29
Removing Supports ................................................................................29
Removing Supports - Optional Ultrasonic Support Removal Tank ..........................................30
Hot Water Method .................................................................................30
Caustic Soda Method ..............................................................................31
9CUBEPRO SOFTWARE .................................................................................33
Installing Windows Software .........................................................................33
Installing Mac Software .............................................................................34
CubePro Software Overview .........................................................................35
Home Tab .........................................................................................35

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CAD File Functions ................................................................................36
Geometry Functions ...............................................................................36
Color, Build, Print File and Help.......................................................................37
View Tab ..........................................................................................37
Zoom and View ...................................................................................37
Print Paths .......................................................................................38
Settings Tab .......................................................................................38
Printer Configuration ...............................................................................39
Build Settings.....................................................................................40
Descriptions......................................................................................41
Firmware Update ..................................................................................45
Printer Connection.................................................................................45
Preparing and Printing a Creation.....................................................................46
10 OPERATION PROCEDURES .............................................................................49
Applying Cube Glue ................................................................................49
Layer 1..........................................................................................49
Layer 2..........................................................................................49
Replacing a Material Cartridge. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Setting Up an ad Hoc Network........................................................................54
11 CUBEPRO MAINTENANCE ..............................................................................56
Restoring Roughness to the Print Pad .................................................................56
Cleaning the Jet Wiper ..............................................................................56
General Cleaning...................................................................................57
Adjusting the Jet Wiper Assembly ....................................................................57
Calibrating the Print Pad ............................................................................59
Calibrating the Z-Gap And Print Pad Level ..............................................................61
Level Gap Calibration Print Overview ..................................................................61
Printing the Level Gap Calibration File .................................................................62
Adjustment Knob Measurement ......................................................................63
Reading the Print Pad Level Calibration Print ............................................................63
Reading The Z-Gap Calibration Print ..................................................................64
Calibrating the Offset Jets ...........................................................................66
Calibration Overview ...............................................................................66
Reading the Offset Jets Scale ........................................................................67
Offset Jets Calibration Procedure .....................................................................68
Calibrating the Wipe Function ........................................................................71
Testing the Print Jets and Extruders...................................................................71
Moving the Print Jets ...............................................................................73
Updating the CubePro Firmware ......................................................................74
Updating Firmware Using USB .......................................................................74
Updating Firmware Using WI-FI ......................................................................75
Replacing Fuses ...................................................................................78
Lubricating The Bearing Rods........................................................................79
Error Codes .......................................................................................80
Material Flow Errors................................................................................80
Temperature Errors ................................................................................80
Contacting Support.................................................................................80

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12 CUBIFY SUSTAINABILITY PROGRAM .....................................................................81

13D Systems, Inc.
1INTRODUCTION
Thank you for purchasing the CubePro™ 3D prosumer and hobbyist printer. This printer allows you to express your creativity like
never before. With many different material colors to choose from, enjoy the freedom to print in color or mix it up.
With its ready-to-print technology, the CubePro provides a new dimension to your imagination and helps you share your creations
with others in the Cubify community at www.cubify.com. At www.cubify.com you can:
• Upload your creations
• Purchase creations from others
• Get your creations 3D-printed and shipped to you
• Buy the CubePro 3D printer and CubePro material cartridges
• Engage with other creative partners
COPYRIGHT
© 2015 by 3D Systems, Inc. All rights reserved. This document is subject to change without notice. This document is copyrighted and
contains proprietary information that is the property of 3D Systems, Inc. Cubify, and the 3D Systems logo are registered trademarks
of 3D Systems, Inc. CubePro is a trademark of 3D Systems, Inc. Use of the Cubify.com website constitutes acceptance of its Terms
of Service and Privacy Policy.
FCC NOTICE
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may
cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the
equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
NOTE: Changes or modications to this equipment not specically approved by 3D Systems may void the user’s
authority to operate this equipment.
KCC
이 기기는 가정용(B급) 전자파적합기기로서 주 로 가정에서 사용하는 것을 목적으로 하며, 모 든 지역에서 사용할 수 있습니다.
This equipment is home use (Class B) electromagnetic wave suitability equipment and to be used mainly at home and it can be used
in all areas.
COMPLIANCE
This equipment conforms with International Electric Committee (IEC) 60950-1 and meets the requirements of the applicable EC
directives.
CAN ICES-3 (B)/NMB-3(B)
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
(1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause
undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est
autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter
tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.

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WARRANTY
3D Systems warrants that the CubePro 3D Printer will be free from defects in materials and workmanship, during the applicable
warranty period, when used under the normal conditions described in the documentation provided to you, including this User Guide. 3D
Systems will promptly repair or replace the CubePro 3D Printer, if required, to make it free of defects during the warranty period. This
warranty excludes (i) normal consumable or expendable parts (such as Material Cartridges), (ii) repairs required during the warranty
period because of abnormal use or conditions (such as riots, oods, misuse, neglect or improper service by anyone except 3D Systems
or its authorized service provider), and (iii) repairs required during the warranty period because of the use of non-integrated, non-
approved or non-licensed materials with the CubePro 3D Printer. The warranty period for the CubePro 3D printer is the shorter of (i)
90 days from the date your CubePro 3D printer is activated or (ii) 24 months after the CubePro 3D Printer is shipped from 3D Systems
to the end customer or intermediary. For consumers who are covered by consumer protection laws or regulations in their country of
purchase or, if different, their country of residence, the benets conferred by our ninety (90) day warranty are in addition to, and operate
concurrently with, all rights and remedies conveyed by such consumer protection laws and regulations, including but not limited to
these additional rights.
THIS WARRANTY IS THE ONLY WARRANTY PROVIDED FOR THE CUBEPRO 3D PRINTER. TO THE MAXIMUM EXTENT
PERMITTED BY LAW, 3D SYSTEMS EXPRESSLY DISCLAIMS ALL OTHER WARRANTIES FOR THE CUBEPRO 3D PRINTER
AND EACH OF ITS COMPONENTS, WHETHER THOSE WARRANTIES ARE EXPRESS, IMPLIED OR STATUTORY, INCLUDING
WARRANTIES OF MERCHANTABILITY AND FITNESS FOR INTENDED OR PARTICULAR PURPOSES.
LIMITATION OF LIABILITY
3D SYSTEMS WILL NOT BE RESPONSIBLE FOR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR INCIDENTAL
DAMAGES (SUCH AS LOSS OF PROFIT OR EMPLOYEE’S TIME) REGARDLESS OF THE REASON. IN NO EVENT SHALL THE
LIABILITY AND/OR OBLIGATIONS OF 3D SYSTEMS ARISING OUT OF THE PURCHASE, LEASE, LICENSE AND/OR USE OF THE
EQUIPMENT BY YOU OR OTHERS EXCEED THE PURCHASE PRICE OF THE CUBEPRO 3D PRINTER.
Warranty Hotline from the Americas
888-598-1440 inside the US and
[phone] outside the US
weekdays during normal business hours
or by email at cubifysupport@cubify.
com.
Warranty Hotline from Europe
[phone] (UK) or
[phone] (DE) weekdays during
normal business hours or by email at
[e-mail].
Warranty Hotline from Europe
[phone] (UK) or
[phone] (DE) weekdays
during normal business hours or by
email at [e-mail].

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2IMPORTANT SAFETY INFORMATION
SAFETY SYMBOLS AND DEFINITIONS
HOT SURFACE HAZARD: A HOT SURFACE IS ACCESSIBLE IN THE VICINITY OF THIS SIGN OR AT THE PRINT
JET. AVOID CONTACT WITH THESE AREAS. HOT SURFACES CAN CAUSE SEVERE BURNS.
Caution: Indicates something may happen that could cause loss of data, damage to equipment, or could cause
personal injury.
Caution: Indicates a pinch point hazard that could cause personal injury.
SHOCK WARNING: INDICATES A POTENTIAL SHOCK HAZARD.
SAFETY GUIDELINES
• Follow all safety rules in this section and observe all cautions and warnings in this guide.
• Do not modify any safety features or make modications to the CubePro. Doing so is prohibited and voids the warranty.
• Use of print materials other than genuine 3D Systems components may void the warranty.
WARNING: HAZARDOUS MOVING PARTS. KEEP FINGERS AND OTHER BODY PARTS AWAY.
HOT SURFACE HAZARD: DO NOT TOUCH THE PRINT JETS DURING SETUP AND OPERATION. THE PRINT JETS
BECOME VERY HOT.
Caution: Read and follow all instruction prior to setting up the printer.
SHOCK WARNING: DUE TO RISK OF SHOCK, AVOID CONTACT WITH ALL INTERNAL ELECTRONIC
COMPONENTS.
WARNING: THE CUBEPRO SHOULD ONLY BE SERVICED BY AUTHORIZED SERVICE TECHNICIANS. PRIOR TO
ANY PART REPLACEMENT PROCEDURE, THE PRINTER MUST BE POWERED OFF AND DISCONNECTED FROM
UTILITY POWER.
HOT SURFACE HAZARD: WHEN PRINTING WITH ABS MATERIAL, THE INTERIOR (PRINT CHAMBER) OF THE
PRINTER WILL HEAT TO A PREDETERMINED TEMPERATURE. THE SURFACE OF THE PRINT CHAMBER HEATER
WILL BE HOT. AVOID CONTACT WITH THE PRINT CHAMBER HEATER AND NOTE THAT OTHER COMPONENTS
INSIDE THE PRINT CHAMBER MAY BE HOT.
To ensure safety, please exercise caution when operating your CubePro. Read and follow all safety precautions as outlined in this
user guide. Be careful when operating your CubePro to ensure proper printing and be mindful of and avoid hot surfaces.

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3CUBEPRO 3D PRINTER FEATURES AND BENEFITS
The CubePro 3D printer prints the model by pulling material from the cartridge through the print jets via the delivery tubes. The material
is then jetted through the print jet in a thin string of molten material. The print jet movement is coordinated by the print plate, which
lowers incrementally after each layer is deposited so a new layer can be drawn on top of the last, building the part up.
CUBEPRO 3D PRINTER PROPERTIES
• Plastic Jet Printing (PJP) technology
• Houses up to three print jets for multi-color and multi-material prints
• Choice between ABS and PLA plastic, both recyclable
• Prints objects up to 275 x 265 x 230 mm (10.75”x10.5”x9.05”)
• Smart Insta Load print cartridge
• Fully automated supports: peel off supports for ABS and PLA. PLA supports can also be removed using an Ultrasonic Support
Removal Tank available at http://cubify.com/en/CubePro/Supplies.
PRINT MATERIALS
By default, the CubePro can print PLA and ABS print material. Each material has unique benets and you can guide your selection
based on the properties your part requires.
PLA • This is a hard plastic that has a low environmental impact. It is derived from renewable, starch-based resources.
• We recommend using PLA when printing extra-large parts on CubePro as it is a more stable print material.
• PLA is the optimal support material for industrial ABS parts. PLA has the ability to dissolve away in caustic soda
solutions supported by an ultra-sonic tank.
ABS • This is a well-known plastic known for its strength and industrial properties.
• As a build material, ABS is good for both small and large parts.
• ABS works well as a support material for extra-large PLA parts.
MATERIAL COLOR CHOICES
There are multiple material color choices available. Visit www.cubify.com for a listing of available material types and colors.

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4AT A GLANCE
Get acquainted with your CubePro 3D printer before you begin printing. This section identies the important areas that will be discussed
throughout this guide.
CubePro Trio is depicted for illustration purposes only. Locations of important areas are the same for the CubePro and CubePro Duo.
A
Removable Top Cover
B
Touchscreen Display
C
Touchscreen On/Off Button
D
Fuses
E
Printer Power Switch
F
Power Inlet Port
G
USB Inlet Port
H
Printer USB Port
A B C
D
E
G
H
A
Print Jet 1
B
Print Jet 2
C
Print Jet 3
D
Jet Wiper Assembly
E
Material Cartridge 1
F
Print Chamber Heater
G
Print Plate
H
Print Pad
I
Material Cartridge 2
J
Material Cartridge 3
A
B
C
D
EG H I J
F
F

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NOTE: The following image illustrates the second and third cartridge bays of a CubePro Trio.
A
Material Tube
B
Clamp Rollers
C
Cartridge Recognition
Connections
D
Material Cartridge Bay 2
Hinge
E
Material Cartridge Mount
Rings
F
Material Cartridge Bay 2
G
Material Cartridge Bay 3
A
B
C
D
E
F G
View From Top

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5SPECIFICATIONS AND REQUIREMENTS
DIMENSIONS AND WEIGHT
Weight and Dimensions
• 566.7 mm (w) x 581.0 mm (d) x 606.4 mm (h) (22 5/16” (w) x 22 7/8” (d) x 23 7/8” (h))
Unboxed:
• 41 kg (90.7 lbs.)
• 43 kg (94.3 lbs.) Duo
• 44 kg (98 lbs.) Trio
Boxed:
• Maximum: 58.97 kg (130 lbs.)
• Maximum: 59.87 kg (132 lbs.) Duo
• Maximum: 60.78 kg (134 lbs.) Trio
PC REQUIREMENTS
• Microsoft® Windows® 7 and above
• Multi-core processor - 2GHz or faster per core
• System RAM - 2GB
• Screen resolution - 1024 x 768 dpi
SOFTWARE
• CubePro Client Software - Available at www.cubify.com.
ELECTRICAL REQUIREMENTS
• 100-240V AC 50-60 Hz auto switching, 6A
MATERIAL STORAGE
Although all polymers degrade with time, the following conditions help ensure the quality of the material:
• Unpack the material only as needed
• Store the material at 18-29°C (65-85°F)
• Store the material enclosed in a dry environment (low humidity)
• Use within 12 months of receipt

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6UNPACKING AND SETTING UP YOUR CUBEPRO
CONTENTS
*The number of cartridges depends on the ordered conguration.
NOTE: The appearance of some components may vary.
Wire Cutters Print Pad Cleaner
(scraper)
Needle Nose
Pliers
Wrench
(8 mm)
SandpaperHex Drivers
(2.5mm, 3mm and
4mm)
T-Handle
(T10 Torx)
Toolkit USB Stick Cubify Invent License
Code
Material cartridge* Jet Wiper Power cordPrint padCubePro printer Cube® Glue (x2)

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UNPACKING AND SETTING UP YOUR CUBEPRO
CAUTION: Due to the size and weight of the printer, this procedure may require more than one person. Ensure
there are enough people to safely and comfortably move the printer to its nal location.
NOTE: Ensure that you save all foam and packing material for the future repacking of your CubePro. Transporting
the printer without original packing materials may damage the printer.
1. Carefully cut the straps (A) if applicable and then pull the tabs (B) on all four
release clips.
NOTE: There is one release clip on each side of the box.
2. Pull the handles (A) and remove the release clips from the outer box.
3. Lift the box away from the printer.
B
A
A

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4. Remove the accessories tray (A).
5. Remove the upper foam supports (A) from the printer.
6. Pull the protective bag down around the printer and remove the printer assembly
from the lower foam support.
7. Position the printer where it will be used.
NOTE: Ensure the printer is placed in a location where its size and
weight will be properly supported.
A
A

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8. Unpack the top layer of the accessories tray.
NOTE: Depending on the printer conguration, the arrangement
of the accessory boxes may differ. Unpack the power cord (A),
the spacer (B), material cartridge, tool kit and Cube Glue(C). Your
conguration may include 1, 2 or three cartridges. For congurations
with fewer than three cartridges included, empty boxes may be used
as spacers.
9. Unpack the bottom layer of the accessories tray.
NOTE: Depending on the printer conguration, the arrangement of
the accessory boxes may differ. Unpack the print pad (A), the jet
wiper assembly (B), and material cartridges (C). Your conguration
may include 1, 2 or 3 cartridges. For congurations with fewer than
three cartridges included, empty boxes may be used as spacers.
CAUTION: The print pad is fragile. Exercise caution when handling
the print pad.
10. Open the front door. Cut away the zip ties (A) and remove the foam tubing from
the print jet area.
NOTE: For a illustration purposes only, the door was removed from
the image. Do not attempt to remove the door from the printer.
11. Loosen and remove the four (4) 4mm screws securing the Z-Axis guard and
remove the guard. Save the guard and screws for future repacking.
A
B
C
C
A
B
C
C
A

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12. Using a 4mm hex head driver, attach the mounting posts to the jet wiper
assembly with the supplied screws and washers.
NOTE: Tighten the screws until the posts are secure.
CAUTION: Do not over-tighten the screws. The jet wiper assembly
can break if the screws are over-tightened.
13. Move the jet wiper assembly to the back of the printer and locate the keyhole
slots (A).
14. Mount the jet wiper mounting posts to the back panel of the printer through the
keyhole slots.
NOTE: Slide the mounting pins downward.
15. Align the jet wiper assembly bottom tab (A) with the slot in the oor (B) and slide
the jet wiper assembly downward.
NOTE: If the jet wiper assembly is fully seated into the keyhole
slots but the bottom does not rest on the thumbscrew head, remove
the jet wiper and turn the thumbscrew counter-clockwise until the
jet wiper bottom rests on the thumbscrew head and the keyhole
slots are fully seated. This may require repeated removals and
re-installations of the jet wiper. If the keyhole slots will not seat,
the thumbscrew may need to be adjusted downward by turning
clockwise.
NOTE: Refer to the section titled Adjusting the Jet Wiper Assembly
for information about adjusting the jet wiper scraper height.
16. Remove the print pad from the box and place it onto the print platform with the
round magnet on the bottom of the pad inserted into the triangular opening on
the platform. Ensure the print pad is securely seated on the print plate.
A
A
B

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17. Connect the power cord to the power inlet port (B) on the right side of the printer
and the other end to a wall outlet. Press the power on/off switch (A) to power on
the CubePro.
18. Press the on/off button (A) beside the LED screen to power on the CubePro
touchscreen display.
19. Press the touchscreen to navigate to the main menu.
NOTE: Turning on the touchscreen will also turn on the interior LED
lights.
A
A
B

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SETUP AND ACTIVATE YOUR CUBEPRO
1. Select your language. Press the checkmark to conrm your selection.
2. Enter a name for your printer. Scroll to the letters you wish to select by pressing
the arrow symbols on each side of the screen. Press the letters to select them.
Select the checkmark to continue. If you do not wish to name your CubePro,
press SKIP to move to the next screen and continue with step 4.
NOTE: The printer will search for area wireless networks.
3. Connect your printer to your wireless network. Use the up or down arrow to scroll
to your network choice. Select your network.
NOTE: If your network is password protected, the printer will rst
prompt you to enter the password.
NOTE: The printer can also connect to an ad hoc network, a
decentralized network that wirelessly connects a local computer
to the printer directly. The computer must have a wireless adapter
congured for ad-hoc mode. The adapter must use the same SSID as
is found in the printer. Connecting to an ad hoc network is discussed
further in the section titled Setting Up an Ad Hoc Network.

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NOTE: Connection to a network is conrmed when a checkmark
appears to the left of the network name. If the network is secured, a
lock icon will appear to the right of the network name.
4. Select the checkmark to continue the warranty activation process.
5. Log in to Cubify.com. Go to www.cubify.com, select My Cubify and log in to
your account.
NOTE: You must be logged in to www.cubify.com to activate your
printer. If you have not activated an account, select SIGN UP and
enter the appropriate information.
6. Navigate to www.cubify.com/en/CubePro/Activate.
NOTE: The serial number of your printer will appear on the printer’s
touchscreen display. Take note of the serial number. You will need
it to activate your printer. The serial number can also be found on
a label adhered to the right side of the printer near the power on/off
switch.
7. Select the checkmark to continue.
NOTE: This illustration provides an example of a serial number. Do
not use this number to activate your printer.

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8. Enter your serial number twice and select Activate.
NOTE: Your 4-digit activation code will appear. Please note the
activation code because it will need to be entered into the printer’s
touchscreen display to activate the printer.
NOTE: You can access the User Guide, software for either Windows
or Apple operating systems, and free creations.
9. After receiving your activation code during the registration and warranty
activation process, enter your 4-digit code in the touchscreen display. Select
the checkmark to continue.
NOTE: If the wrong activation code was entered, select RETRY and
enter the activation code again.
10. Select the checkmark to complete the activation process. Your printer is now
ready to print a creation.