ABB Terra AC wallbox UL 40 A User manual

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USER MANUAL
Terra AC wallbox UL
40/80 A

2

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Table of contents
04 – 05 About this document
- Function of this document
- Target group
- How to use this document
- General symbols and signal words
- Related documents
- Abbreviations
- Terminology
06 – 09 Safety
- Liability
- Responsibilities for the owner
- Personal protective equipment
- FCC compliance statement
- Industry Canada compliance statement
- General safety instructions
- Safety instructions for use
- Safety instructions during cleaning
or maintenance
- Signs on the EVSE
- Discard the EVSE or parts of the EVSE
- Special safety instructions
10 – 17 Description
- Short description
- Intended use
- Overview of the system
- Overview of the Terra AC, outside
- Load management
- LED indicators
- Display (for display models only)
18 – 19 ChargerSync app for the Terra AC
- Description of the app interface
- General description of buttons, colors
and menus
- Errors
20 – 21 Operation
- Prepare before use
- Energize the Terra AC
- Connect the Terra AC with the
ChargerSync app
- Start a charge session
- Wake up the EV when unavailable - Terra
AC non display
- Wake up the EV when unavailable - Terra
AC with display
- Stop a charge session
- Wrap the EV charge cable around the
enclosure
22 Maintenance and cleaning
- Maintenance schedule
- Clean the cabinet
- Do a check on the cabinet
23 – 25 Troubleshooting
- Troubleshooting procedure
- Troubleshooting table
- De-energize the EVSE
26 – 30 Technical data
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About this document
Function of this document
The document is only applicable for this Terra AC 40/80 A
(EVSE). The document gives the information that is
necessary to do these tasks:
• Use the EVSE
• Do basic maintenance tasks
Target group
The document is intended for the owner of the Terra AC
40/80 A (EVSE). For a description of the responsibilities of
the owner, refer to section Responsibilities for the owner,
page 6.
How to use this document
1. Make sure that you know the structure and contents of
this document.
2. Read the safety chapter and make sure that you know all
the instructions.
3. Do the steps in the procedures fully and in the correct
sequence.
4. Keep the document in a safe location that you can easily
access. This document is a part of the Terra AC 40/80 A
(EVSE).
Note: It is possible that not all symbols or signal
words are present in this document.
Signal
word Description Symbol
Danger
If you do not obey the instruction, this
can cause injury or death
Refer to Table 7,
page 8
Warning
If you do not obey the instruction, this
can cause injury
Refer to Table 7,
page 8
Caution
If you do not obey the instruction,
this can cause damage to the EVSE
or to property
Note
A note gives more data, to make it easier
to do the steps, for example
-
Information about the condition of the
EVSE before you start the procedure
-
Requirements for personnel
for a procedure
-
General safety instructions
for a procedure
-
Information about spare parts that are
necessary for a procedure
-
Information about support equipment
that is necessary for a procedure
-
Information about supplies
(consumables) that are necessary for a
procedure
-
Make sure that the power supply to the
EVSE is disconnected
-
Electrotechnical expertise is required,
according to the local rules
-Alternating current supply
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Table 1: General symbols and signal words
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Document name Target group
Product data sheet All target groups
Installation manual Qualified installation engineer
User manual Owner
Declaration of conformity (CE) All target groups
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Table 2: Related documents
Abbreviation Definition
AC Alternating current
CAN Controller area network
CPU Central processing unit
DC Direct current
EMC Electromagnetic compatibility
EV Electric vehicle
EVSE Electric vehicle supply equipment
MID Measuring Instruments Directive
NFC Near field communication
NoBo Notified body
OCPP Open charge point protocol
PE Protective earth
PPE Personal protective equipment
RFID Radio-frequency identification
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Table 3: Abbreviations
Term Definition
Network operating center
of the manufacturer
Facility of the manufacturer to do a
remote check on the correct operation
of the EVSE
Cabinet
Enclosure of the EVSE, including the
components on the inside
Contractor
Third party that the owner or site
operator hires to do engineering, civil
and electrical installation work
Grid provider
Company that is responsible for the
transport and distribution of electricity
Local rules
All rules that apply to the EVSE during
the entire lifecycle of the EVSE. The local
rules also include the national laws and
regulations
Open charge point protocol
Open standard for communication with
charge stations
Owner Legal owner of the EVSE
Site operator
Entity that is responsible for the day-to-
day control of the EVSE. The site
operator does not have to be the owner
User
Owner of an EV, who uses the EVSE to
charge the EV
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Table 4: Terminology
Note: It is possible that not all terms are present
in this document.
Note: It is possible that not all abbreviations are
present in this document.
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Liability
The manufacturer is not liable to the purchaser of the EVSE
(Terra AC) or to third parties for damages, losses, costs or
expenses incurred by the purchaser or third parties if any
target group mentioned in the related documents does
not obey the rules below:
• Obey the instructions in the related documents
• Do not misuse or abuse the EVSE (Terra AC)
• Only make changes to the EVSE (Terra AC), if the
manufacturer approves in writing of the changes
This EVSE (Terra AC) is designed to be connected to and to
communicate information and data via a network interface.
It is the sole responsibility of the owner to provide and
continuously ensure a secure connection between the
EVSE (Terra AC) and the network of the owner or any
other network.
The owner shall establish and maintain any appropriate
measures (such as - but not limited to - the installation
of firewalls, application of authentication measures,
encryption of data and installation of anti-virus
programs) to protect the EVSE (Terra AC), the network,
its system and the interface against any kind of security
breaches, unauthorized access, interference, intrusion,
leakage and/or theft of data or information.
The manufacturer is not liable for damages and/or losses
related to such security breaches, any unauthorized access,
interference, intrusion, leakage and/or theft of data or
information.
Responsibilities for the owner
The owner is the person who runs the EVSE
(Terra AC) for commercial or business purposes
for itself or leaves it to a third party for use.
During operation the owner bears legal
responsibility for the protection of the user,
other employees or third parties. The owner
has the responsibilities that follow:
• To know and implement the local rules
• To identify the hazards (in terms of a risk assessment),
resulting from the working conditions on the site
• To operate the EVSE (Terra AC) with the protective
devices installed
• To make sure that all protective devices are installed
after installation or maintenance work
• To make an emergency plan that instructs people
what to do in case of an emergency
• To make sure that all employees and third parties are
qualified according to the applicable local rules to do
the work
• To make sure that there is sufficient space around
the EVSE (Terra AC) to safely do maintenance and
installation work
• To identify a site operator who is responsible for the safe
operation of the EVSE (Terra AC) and for the coordination
of all work, if the owner does not do these tasks
—
Safety
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Symbol Description
Protective clothing
Safety gloves
Safety shoes
Safety glasses
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Table 6: Personal protective equipment
FCC compliance statement
Caution: Changes or modifications not expressly
approved by the party responsible for compliance
could void the user's authority to operate the
equipment.
Note: This equipment has been tested and found
to comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable
protection against harmful interference in a
residential installation. This equipment
generates, uses and can radiate radio frequency
energy and, if not installed and used in
accordance with the instructions, may cause
harmful interference to radio communications.
However, there is no guarantee that interference
will not occur in a particular installation. If this
equipment does cause harmful interference to
radio or television reception, which can be
determined by turning the equipment off and on,
the user is encouraged to try to correct the
interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna
• Increase the separation between the equipment
and receiver
• Connect the equipment into an outlet on a circuit
different from that to which the receiver is connected
• Consult the dealer or an experienced radio/
TV technician for help
Industry Canada compliance statement
This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
• This device may not cause interference
• This device must accept any interference, including
interference that may cause undesired operation
of the device
RF exposure statement
This equipment complies with IC radiation exposure limits
set forth for an uncontrolled environment. This equipment
should be installed and operated with minimum distance
20cm between the radiator and your body.
General safety instructions
• This document, the related documents and the warnings
included do not replace your responsibility to use your
common sense when you do work on the EVSE (Terra AC)
• Only do the procedures that the related documents
show and that you are qualified for
• Obey the local rules and the instructions in this manual.
If the local rules contradict the instructions in this
manual, the local rules will apply
If and to the extent permitted by law, in case of
inconsistency or contradiction, between any requirements
or procedure contained in this document and any such local
rules, obey the stricter between the requirements and
procedures specified in this document and the local rules.
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• Keep unauthorized personnel at a safe distance during
cleaning or maintenance
• If for cleaning or maintenance it is necessary to remove
safety devices, immediately install the safety devices
after the work
• Put on the correct personal protective equipment
Safety instructions for use
• In these situations, do not use the EVSE (Terra AC)
and immediately contact the manufacturer:
- An enclosure has damage
- An EV charge cable or connector has damage
- Lightning struck the EVSE (Terra AC)
- There was an accident or a fire at or near
the EVSE (Terra AC)
- Water has entered the EVSE (Terra AC)
Safety instructions during cleaning or maintenance
Symbol Risk type
General risk
Hazardous voltage that gives risk of electrocution
Risk of pinching or crushing of body parts
Rotating parts cat can cause a risk of entrapment
PE
Sign that means that you must read the manual before you
install the EVSE (Terra AC)
Waste from electrical and electronic equipment
—
Table 7: Signs on the EVSE (Terra AC)
Note: It is possible that not all symbols are
present on the EVSE.
Discard the EVSE or parts of the EVSE (Terra AC)
Incorrect waste handling can have a negative effect on the environment and human health due to potential hazardous
substances. With the correct disposal of this product, you contribute to reuse and recycling of materials and
protection of the environment.
• Obey the local rules to discard parts, packaging material or the EVSE (Terra AC)
• Discard electrical and electronic equipment separately in compliance with the WEEE - 2012/19/EU Directive on
waste of electrical and electronic equipment
• As the symbol of the crossed out wheeled-bin on your EVSE (Terra AC) indicates, do not mix or dispose the EVSE
(Terra AC) with your household waste, at the end of use. Instead, hand the EVSE (Terra AC) over to your local
community waste collection point for recycling
• For more information, contact the Government Waste-Disposal department in your country
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Special safety instructions
Important safety instructions
Warning: Obey the basic precautions for electric
products, including the instructions in this
section.
Caution: To reduce the risk of fire, connect this
EVSE only to a circuit provided with, see Table
Circuit breaker rating, page 29, maximum branch
circuit overcurrent protection in accordance with
the National Electrical Code, ANSI/NFPA 70.
• Read all the instructions befor you use this EVSE
• Make sure that adults supervise this EVSE is when it is
used around children
• Do not put fingers into the EV connector
• Do not use this product if the flexible power cord or EV
charge cable is frayed, has broken insulation, or any other
signs of damage
• Do not use this EVSE if the enclosure or the EV connector
is broken, cracked, open, or shows any other indication of
damage
• Install an insulated grounding conductor that is identical
in size, insulation material, and thickness to the grounded
and ungrounded branch-circuit supply conductors, except
that it is green with or without one or more yellow stripes,
as part of the branch circuit that supplies the EVSE
• Connect the grounding connector of the previous bullet
point to earth at the EVSE or, when supplied by a
separately derived system, at the supply transformer
Closing requirements
1. SAVE THESE INSTRUCTIONS
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Short description
The Terra AC is an AC charging station that you can use to
supply electricity to an EV. The Terra AC offers tailor-made,
intelligent and network charging solutions for your company
or home. The Terra AC can connect to the internet via GSM,
WiFi or LAN.
Intended use
• The Terra AC is intended for the AC charging of EVs
• The Terra AC is intended for indoor or outdoor use
The technical data of the Terra AC must comply with the
properties of the electrical grid, the ambient conditions
and the EV. Refer to chapter Technical data. Only use the
Terra AC with accessories that the manufacturer provides
or that obey the local rules.
The Terra AC input is intended for a hardwired installation
that complies with the applicable national regulations.
Danger: General risk
• If you use the Terra AC in any other way than
described in the related documents, you can
cause death, injury and damage to property
• Use the Terra AC only as intended
—
Description
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E
A
G
B
C D
F
Label Part Function
AEVSE Refer to section Intended use, page 10
B AC grid input To supply the electricity to the EVSE
CEV The EV of which the batteries need to be charged
DParking space Location for the EV during the charge session
E RFID card or smartphone To authorize the user to use the EVSE
FStructure To install the EVSE on and to keep the EVSE in position
GEV charge cable To conduct the charge from the EVSE to the EV
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Table 8: Parts and function of the charging process
—
Overview of the system
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I
G
K
F
H
A
D BC
E
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Table 9: Outside parts of the Terra AC and function
Overview of the Terra AC, outside
J
Legend Part Function
AHolster inlet To store the charge connector
B, C and D Openings Openings for the cables that go into the Terra AC
ELED indicators To show the status of the Terra AC and the charge session. Refer to section LED indicators on the next page
FCabinet cover To prevent a user to access the installation and maintenance parts of the Terra AC
GEnclosure To reduce the accessibility of unqualified persons to the inside of the Terra AC
H RFID reader To authorize the start or stop of a charging session with an RFID card
IProduct label To show the identification data of the Terra AC
JDisplay
K
SAE J1772, type 1
charge connector
Load management
Load management makes sure that the available electrical
capacity of the building or home is not exceeded. A number
of devices share a grid connection, that has a maximum
capacity. The total power demand of the devices that use
the grid connection must not exceed the grid capacity.
The load management feature prevents that the system
exceeds the grid capacity and prevents damage of the
fuses. At times when the current demand is high, the EVSE
decreases the output of current. The current will increase
again when there is availability on the grid. Also, the load
management feature makes sure that the available load is
optimally shared.
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13
LED indicators
Status of the
LED Status of the Terra AC
Error LED
On Error
Off No Error
Charging LED
On
EV is fully charged or
has stopped charging
Off Not charging
Flashing Charging
Cable and car
detection, and
car authorization
LED
On
A car is connected.
The connection is authorized
Off No car connected
Flashing
A car is connected, waiting for
authorization
Internet
connection LED
On Connected to the internet
Off Not connected to the internet
Flashing The internet connection is set up
Terra AC on/off
LED
On The Terra AC is on
Off The Terra AC is off
Flashing The Terra AC is in setup
—
Table 10: LED lights and their statuses
Error LED
RFID
Charging LED
Cable and car detection, and car authorization LED
Internet connection LED
EVSE on/off LED
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Display (for display models only)
Standby/idle screen
The display shows the Standby/Idle screen when the Terra
AC is in idle status. Then, the Terra AC is available for a
charge session.
Display wakeup functionality via touch or when changing charge status, connect or disconnect cable to EV, preparing to
charge and charging.
Boot screen
Total: 080.378 KWh
Total delivered energy Date
Guide Serial number Charger firmware version
SN : TACW1945021P4609
02.28.2022 11:16 AM
v. 1.5.2
1 2 3
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Authorization screen
The display shows different Authorization screens,
dependent on the situation. The display shows this
Authorization screen when the EV charge cable is
connected to the EV but the charge session is not
authorized.
The display shows this Authorization screen when the
charge session is authorized but the EV charge cable
is not connected to the EV.
Preparing to charge screen
Total: 080.378 KWh
Total: 080.378 KWh
Total: 080.378 KWh
SN : TACW1945021P4609
SN : TACW1945021P4609
SN : TACW1945021P4609
02.28.2022 11:16 AM
02.28.2022 11:16 AM
02.28.2022 11:16 AM
v. 1.5.2
v. 1.5.2
v. 1.5.2
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SN : TACW1945021P4609 v 1.5.2
Total : 080.378 kWh
240.0 V
77.08 A 18.5
kW
55.122 kWh
02:59
02.28.2022 11:16 AM
Real-time voltage
and current
Energy delivered
and duration of
the charge session
Real-time active power
Charging screen
The display shows the Charging screen during the charge
session, for a single phase Terra AC.
Charging completed screen
Total : 080.378 kWh
28.02.2022 08:17 AM - 28.02.2022 11:16 AM
SN : TACW1945021P4609
55.122 kWh 02:59
02.28.2022 11:16 AM
v 1.5.2
Start and end timeEnergy delivered and duration of
the charge session
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17
Disconnect the charge cable and connect it again
Contact your service provider
The EV is not ready for the charge session
SN : TACW1945021P4609
Total : 080.378 kWh 02.28.2022 11:16 AM
0x0010
v 1.5.2
Error code
Total : 080.378 kWh
SN : TACW1945021P4609
02.28.2022 11:16 AM
0x0010
v 1.5.2
Error code
Total : 080.378 kWh
SN : TACW1945021P4609
02.28.2022 11:16 AM
v 1.5.2
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ChargerSync app for the Terra AC
The ChargerSync app is available on the Apple Store and on the Google Play Store.
Menu title
Main screen
area
Navigation
bars
Sceen part Function
Menu title This area shows the current menu
Main screen
area
This area shows information about the status of the
Terra AC, the charge sessions and the available menus
Navigation
bars
To navigate through the menus of the app and to use
the functions. For a description of the buttons, refer to
Table 12: General description of buttons, colors and
menus, page 19
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Table 11: Description of the app interface
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19
Button Menu Description
Home To go to the main menu
Start button To start the charge session
Account button To go to the account menu, that has the personal preferences and settings
Device mode To go to the schedule and free vending menu
$
Energy plan To go to the energy plan menu
Load balance To go to the load balance menu
Update To go to the firmware upgrade menu
Charger link To go to the charger link connectivity menu
Previous To go to a previous page
Card To add or delete RFID cards
Next To go to a next page
—
Table 12: General description of buttons, colors and menus
Errors
If the Terra AC detects a problem, the error LED comes on. The ChargerSync app shows the error description.
For the possible causes and the possible solutions, refer to chapter Troubleshooting, page 23.
¹ It can be necessary to update in multiple steps, until the app does not detect newer firmware. The app updates one firmware version at a time.
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Operation
Scan QR code to download app
Prepare before use
1. Appoint a site operator and an installation
engineer, if these are other persons than you.
2. Make sure that the equipment is installed and
commissioned according to the instructions
in the installation manual.
3. Make an emergency plan that instructs
people what to do in case of an emergency.
4. Make sure that the space around the equipment
cannot get blocked. Think of snow or other
objects. Refer to the space requirements.
5. Make sure that maintenance is done on the
equipment. Refer to chapter Maintenance and
cleaning, page 22.
Energize the Terra AC
1. Close the breaker that supplies the power to the
Terra AC
Warning: Hazardous voltage
Be careful when you work with electricity.
• The power supply comes on
• A series of self-checks start, to make sure that the
Terra AC works correctly and safely
• If the Terra AC detects a problem, the error LED
comes on. The ChargerSync app shows the
description of the error
Connect the Terra AC with the ChargerSync app
Mobile device with the ChargerSync app
—
Table 13: Preliminary requirements
Procedure
1. Find your pin code in the package with the RFID card.
• The pin code has 8 characters
• The letters are case-sensitive
2. Download the ChargerSync App from the Google Play
Store or App Store.
3. Start the ChargerSync app.
4. Do the instructions that the ChargerSync app shows.
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