AbleNet Responsable Guide

www.ablenetinc.com
Personal Alert System
With DECT Technology
MANUAL AND USER GUIDE
900-80238 rev A
08/11

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PLEASE READ THIS MANUAL COMPLETELY AND
SAVE IT FOR REFERENCE.
Thank you for choosing Responsable by AbleNet – the
most unique Personal Emergency Response System in
the world, and covered by both US and Canadian pat-
ents.
Responsable is your personal link to Family, Friends, or
Emergency Personnel when needed. Responsable allows
you to program up to 4 numbers to be reached at the
push of a button.
With this unit - there are:
- No Activation Costs
- No Contracts
- No Monthly Fees
Up to 4 user programmable contacts to call anytime.
You can personalize the system to call:
- Up to 4 custom contacts
- Up to 4 custom contacts & then the 911 emergency op-
erator
- 911 emergency operator.
Because you are speaking through the pendant, Respon-
sable allows you to personally communicate your emer-
gency from anywhere in your home or yard. Emergencies
can happen anywhere.

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Traveling? Whether you are moving across town or go-
ing to visit the grand kids across the country - just throw
it in your suitcase. When you get to your destination,
simply plug it into the local phone jack and power outlet.
No additional programming is needed. And if you call
911, they will automatically have the local ‘caller ID’ of
that location.
Voice prompts provide easy set-up and testing.
The Responsable Base unit comes with 4 rechargeable
batteries to provide up to 24 hours of standby power in
the event of a power outage.
Need others to share the system in your home? No prob-
lem. You can add a total of up to 4 Pendants or Emer-
gency Wall Communicators to one Base unit.

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Table Of Contents
Limitation of Liability ................................................... 7
Installing the Batteries................................................. 8
Pendant - small white batteries ...........................................8
Charging Extra Battery........................................................9
Base - Larger AA Rechargeable Batteries..............................9
Master ON/OFF switch......................................................11
Connecting the Base Unit ........................................... 12
Power Connection ............................................................12
Telephone Connection ....................................................12
Use with existing phones ..................................................13
Key to LEDs on Base Unit and Pendant..............................13
How to Handle VoIP and DSL ...................................... 14
If Your Phone System is VoIP ............................................14
How to Handle DSL..........................................................15
Locating the Base Unit.....................................................15
Base Unit Options and Features .................................. 16
Friend’s List and Emergency Operator. ...............................16
Programming the Base Unit ........................................ 18
Programming Telephone Numbers .....................................18
Programming Notes..........................................................18
Programming Worksheet ...................................................21
Programming Special Features ..........................................22
Adding Additional Pendants to the System .........................25
Operating the System ................................................. 27
Emergency Dialing Using the Pendant ...............................27
Holding the Pendant ........................................................28
Hanging -Up....................................................................28
Answering an Incoming Call with the Pendant.....................29
Lanyard, Belt Clip or Wrist Strap. ......................................30
Battery Check............................................................ 31
System Check............................................................ 33
Operating Range ..............................................................35
Water Resistance .............................................................35
Periodic Testing / Maintenance .................................. 36
Replacing Batteries..........................................................36
Out of Service Storage or Transportation.............................36
Troubleshooting Guide ............................................... 37
Information The FCC Wants You To Know ...........................39

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Table Of Contents
General Warnings and Precautions ............................. 42
Important Safety Instructions...................................... 43
Manufacturer Disclaimers and Limited Warranty.......... 44
Limited Warranty .............................................................45
Return Material Authorization (RMA) .................................47
Replacement Parts / Optional Accessories .................. 48
Product Specifications ............................................... 49

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Package Contents
• Pendant
- 2 Rechargeable Li-Ion Batteries
• Responsable Base Unit
- 4 Rechargeable AA Batteries
• Belt Clip
• Wrist/Walker/Wheelchair strap
• AC Adapter
• Lanyard
• Phone Cord
• User Manual
Pendant
Base Unit
Phone Cord
AC Adapter
Rechargeable Li-Ion Batteries
User Manual
Belt Clip Wrist / Walker / Wheelchair Strap Laynard
Rechargeable AA Batteries
www.ablenetinc.com
PersonalAlert System
WithDECTTechnology
MANUALANDUSERGUIDE
MANUALY GUÍA DEL USUARIO
MANUEL ET GUIDEDE
L’UTILISATEUR
900-80238 revA
08/11

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Limitation of Liability
This page is a summary of the Disclaimer and Limited Warranty
disclosed in full at the end of this instruction manual. Read
them.
The purchaser agrees by using this product to the terms and condi-
tions below and in the Disclaimer and Limited Warranty. The pur-
chaser also agrees to read and follow all instructions and warnings
on the product and contained within these Installation and Operation
Instructions.
It will be the sole responsibility of the purchaser and any user to
assure that the Responsable by AbleNet product is installed and
programmed properly, and that the unit is used and maintained
correctly. This includes, but is not limited to, periodic use to
assure that the product, including batteries, are in proper work-
ing order, that the unit is located in an appropriate location in
the home, that the electrical outlet is supplying power, and that
the user has been educated as to the operation and functionality
of the product as a whole.
The equipment is not designed or guaranteed to prevent any
loss or injury. This Limited Warranty and Disclaimer of Liability
set forth in full at the end of this instruction manual constitutes
the terms of sale and use of the system (and accessories) equip-
ment, and if, notwithstanding these terms of sale and use of the
product, there should arise any liability on the part of Manufac-
turer as a result of any cause whatsoever, regardless of whether
or not such loss, damage, or personal injury was caused by or
contributed to by Manufacturer’s negligence to any degree or
failure to perform any obligation or strict products liability, such
liability will be limited to an amount paid by the Purchaser for
the product or $300, whichever is greater.
Further, Manufacturer has no obligation to assure that calls are
made, received or responded to, nor is Manufacturer responsible
for acts, or consequences of the acts, of those responding.
Further, Manufacturer has no obligation to assure that calls are
made, received or responded to, nor is Manufacturer responsible
for acts, or consequences of the acts, of those responding.

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Installing the Batteries
Pendant - small white batteries
The Pendant requires one of the white/Li-Ion (Lithium
Ion) batteries at any given time. The pendant should be
able to run up to 4 months on a fully charged battery.
The second battery is to be charging in the Base unit
when not being used in the Pendant. There is no risk of
over charging while in the base charger.
Battery Cap
Li-ion 10440
To install the battery -
unscrew the battery cap of
the Pendant. Install the
battery with the negative side
up facing the cap. Screw
the cap back down snuggly
on the Pendant.
The Pendant Batteries are shipped from the factory
with a partial charge – and will only standby a short
period of time. Your unit has 2 pendant batteries and
it is recommended to exchange the battery that is in
the base charger with the battery in the pendant after
the first day of use. This will ensure the battery in the
pendant is fully charged and will last several months
before needing to be exchanged/charged again.
You can check the battery status at any time by simply
pushing the gray battery test button on the back of the
Pendant for a second.

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Charging Extra Battery
Place the extra Pendant battery into the front charging
area of the Base unit so that it will charge and be ready
when its time to swap the batteries around. The LED
on the right side will show red when charging and green
when fully charged.
LED
NOTE: These white batteries are special batteries that
are not available at your local store. See “Product Spec-
ifications” on page 49 for more details, or contact
www.PrimaryVolt.com to purchase replacement batteries.
Base - Larger AA Rechargeable Batteries
The Base unit requires 4 rechargeable NiMH batteries.
Unlike the Pendant battery - these are readily available
in many retail stores. Any value of 2400 or higher mAh
capacity is fine. These are to provide you with 24 hours
of battery back-up protection in the event of a power
failure. They will not be damaged by continually charg-
ing in the base unit.

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When you first get your unit - these batteries will
probably be low, or even fully discharged - and will
need to be charged for 24 hours before being able to
provide you the 24 hour battery back-up protection.
Remove the cover on the bottom of the Base unit.
Install the 4 batteries in the battery compartment area.
A few seconds after you install these, you might hear
“Running on battery power”. When the unit is operat-
ing on the backup batteries, it will announce “Running
On Battery Power” twice and the RED Power LED will
flash continuously. If power is not restored within an 8
hour period, the unit will start to announce “Running
On Battery Power” once every 30 minutes until power is
restored or the back up batteries are depleted. (If you
do not hear this announcement, and the Power LED is
on solid, that means that you have already plugged in
the power adaptor).
NOTE: the voice prompts of “battery is OK” etc. only
apply to the pendant battery - not to the status of the
base unit’s batteries. It is recommended that you re-
place the base unit batteries every 2 years.

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Master ON/OFF switch
The System has a Master ON/OFF switch on the bottom
of the base unit – just left of the rechargeable batteries.
This switch controls all power: back up batteries and
power from the AC adapter. This switch should be ON
at all times while the unit is in use. This switch should
only be turned OFF if the unit is taken out of service.
Master On/Off Switch

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Connecting the Base Unit
Power Connection
Simply plug in the AC Adapter in to the nearest electri-
cal outlet. Plug the other end of the AC power adapter
into the Base unit. You need to push the plug into the
opening in the Base unit and twist 90’ clockwise to lock
in place. To remove in the future, simply rotate 90’
counter-clockwise and pull outward.
Telephone Jacks
Learn Mode
Code Learn
Reset
DC 7.5 V 500 mAh
Friends & 911
Friends Only
911 Only
*
PQRS
7
GHI
4
1
TUV
8
JKL
5
ABC
2
#
0
WXYZ
9
MNO
6
DEF
3
Caution: Do not plug the AC Adapter into an outlet which
is controlled by a switch. The switch could accidentally
be turned off, thus rendering the Base unit inoperable after
approximately 24 hours when the back up batteries become
discharged.
Telephone Connection
No special phone line or special service is required to
use your System. It works the same as any cordless
phone. (Touch Tone service is required). Simply plug one
end of the telephone cord into your telephone jack in the

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wall, and the other end into either one of the telephone
jacks at the back of the Base unit. Note - you will feel
a ‘click’ when the cords are firmly seated in the recep-
tacles.
Use with existing phones
It is recommended that you plug a conventional tele-
phone into the open jack on the Base Unit. This will
allow the phone to be used by other members of your
household and is an important step when programming
emergency contact numbers.
Key to LEDs on Base Unit and Pendant
Both the Base Unit and Pendant use LEDs to indicate
device status.
BASE RED LED functions:
Off: No AC power/No Back-up Battery Power
Solid: AC power
Flashing: Running on Battery Back-up
BASE GREEN LED functions:
Off: Standby
Solid: Dialing/Talking or Learn Mode
Flashing: Pendant Learning or Low Pendant battery
PENDANT LED (single RED LED) Functions:
Off: Standby
Solid: Dialing or Talking
Flashing: Pendant Learning

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How to Handle VoIP and DSL
If Your Phone System is VoIP
Voice-over-Internet Protocol (VoIP) is a telephone service
that sends your call over the Internet instead of through
the regular telephone system. The System will work with
most VoIP systems.
It is important (if you haven’t already done so) that you
register your physical address with your VoIP provider
and check to ensure that 911 service is available to you.
If you are unsure if your phone system uses VoIP, or to
find if your VoIP system is capable of calling 911, please
contact your telephone service provider.
To install the System, simply plug the Base unit into the
telephone jack (or adaptor jack) that you would normally
plug a regular telephone into. Note: if you have both a
working traditional phone line and a VoIP phone system
we recommend connecting the System to the traditional
phone line.

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How to Handle DSL
If your home has DSL service for your computer, you
must use a DSL filter in line with the System or it will not
work. This filter can be obtained from a local electronics
supplier or your DSL service provider. See illustration
below.
DSL FILTER
DSL Filter
Telephone Jacks
LearnMode
Code Learn
Reset
DC 7.5 V 500 mAh
Friends & 911
Friends Only
911 Only
DSL FILTER
Locating the Base Unit
For best results and longest range, locate the Base unit
in an area away from household appliances which could
present electrical interference. These include microwave
ovens, refrigerators, televisions, electric mixers or blend-
ers, hair dryers, wifi routers or other cordless phones. Do
not place on a metal surface.
If more than one System is to be used in one home, it is
recommended that the Base units be located at least 10’
apart.

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Base Unit Options and Features
The System can work right out of the box with no pro-
gramming. To avoid programming any telephone num-
bers, simply slide the slide switch at the back of the
Base unit to the “911 Only” mode. Then, when you push
the blue button on the Pendant - you will be immedi-
ately connected to 911 emergency services. Note: If no
Friend’s list phone numbers are entered or a mistake was
made while programming the Responsable, it will automati-
cally default to 911 for each of the 3 slide switch settings.
If you choose not to program any Friends numbers,
simply skip these next steps on “Programming Tele-
phone Numbers” on page 18.
Telephone Jacks
Learn Mode
Code Learn
Reset
DC 7.5 V 500 mAh
Friends & 911
Friends Only
911 Only
Friend’s List and Emergency Operator.
In addition to being able to call 911, you can also pro-
gram up to 4 telephone numbers of your choosing. For
example, you might have it programmed for 2 numbers -
to call your neighbor and if they are not available, to call
a family member. Even if you do program numbers into
the Base unit - you can still at any time choose to call
“911 Only” by sliding the switch at the back of the Base
unit. Programmed numbers remain in memory and will
be ready for use when you slide the slide switch back to
one of the “Friends” position. Disconnecting power or
changing batteries does not erase the numbers.

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How does the Base unit know when to go to the next
number? The base unit will first dial the first number in
the “Friends” list. About 10 seconds into the conversa-
tion, the Base unit will interrupt the call and announce
“This is an emergency call. If you want to continue this
call - Press 5 now. Otherwise, we will hang up and call
the next contact or emergency operator”. At this point
- the person that is being called must press the “5” key
on their telephone if they want to continue the call. If
they don’t press “5”, then the Base unit will assume
they are unavailable to talk, or that it may be an answer-
ing machine or a child - at which point it hangs up and
goes on to the next number. It is important to instruct
the people you have programmed into your “Friends” list
to press “5” when they get this call, and when they hear
this message.
1
ABC
2
DEF
3
GHI
4
JKL
5
MNO
6
PQRS
7
TUV
8
WXYZ
9
NOTE: the “Press 5” message is NOT played anytime
the System unit is calling 911.

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Programming the Base Unit
Programming Telephone Numbers
If you choose to only contact 911 - and not a custom
telephone number - skip these next steps (and go to
page 16) - and make sure your slide switch on the back
of the Base unit is set to “911 only”.
Programming Notes
• As you program the system using your telephone, you
will hear the base unit speak each number as it is
pushed.
• Dial slowly and listen for each number to be an-
nounced. If you did not hear the announcement - the
number was not recorded.
• The System can learn telephone numbers up to 32 dig-
its long. You do not have to program all 4 numbers
• To add a pause in your number sequence......insert a
“*” for a 1 second pause. Insert “**” a 2 second
pause.
• Remember to program a 1before any long distance
numbers.
• Remember to program any AREA CODE numbers if
needed.
• Remember to program any PREFIX NUMBERS (like 9 to
get an outside line) if needed.
• If at any time a new number is programmed into the sys-
tem, all old numbers will be erased.

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Step 1: Write out the numbers - use the worksheet on
page 21. Below we will refer to Number 1 as the first
number, Number 2 as the second number etc. Include
area-codes and a 1 or 9 if they are needed for dialing.
Step 2: Using the conventional telephone plugged into the
Base Unit, (page 12) establish a live phone connec-
tion with a friend or family member. A personal mobile
phone in the same house is recommended. Tell the
recipient that you are programming your device and ask
that they simply not hang up until you are finished. This
important step keeps the Responsable System from actu-
ally calling your emergency contacts as you enter them.
Step 3: Move the slider switch on the back of the
Base Unit to “Learn Mode”. You will hear an audible
announcement of this position.
Step 4: Using the conventional telephone, enter the pro-
gramming password: 1 2 3 4 #. The Base Unit is now in
Programming Mode.
Step 5: With your worksheet as a reference, use the tele-
phone handset to slowly dial the number of your first
emergency contact. The Base Unit will announce each
number as it is entered.
Note: If you do not hear a number announced, the num-
ber was not recorded. Re-enter that individual number
before moving on.
When you are finished entering the first number, press # to
save and move to the second Emergency Contact number.
Step 6: Repeat Step 5 for additional numbers. After entering
and saving any Emergency Contact number, you may press
# a second time to exit Programming Mode and cease
entering additional numbers.

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Note: Once you exit Programming Mode, adding addi-
tional numbers requires starting over and re-entering ALL
Emergency Contact numbers. You cannot simply add a
new number to the end of the sequence or change Emer-
gency Contact number 2, for example.
Step 7: When you have completed entering all Emer-
gency Contact numbers, the Base Unit will speak, “End
of programming”. Move the slider switch back to Friends
& 911, Friends Only, or 911 Only to exit Programming
Mode.
Telephone Jacks
Learn Mode
Code Learn
Reset
DC 7.5 V 500 mAh
Friends & 911
Friends Only
911 Only