Initial Set-Up:
Troubleshooting:
Wiring Diagrams: 12vac/dc Models:
Direct 12vac/dc Powered 120vac to 12vac/dc Powered
Note: If Elevator Communications Failure is
required, connect to our Alarm Relay.
To 12vac/dc
Power Supply
To Phone Line:
Requires a twisted
shielded pair.
When used with
SmartRescue,
requires two
twisted shielded
pairs.
*
To Phone Line:
Requires a twisted
shielded pair.
When used with
SmartRescue,
requires two
twisted shielded
pairs.
1. Diagnostic Test: Press Enter, 2, 6, Play/Pause phone will play back (5) Beeps (1st Beep=External Power Supply; 2nd
Beep=LED; 3rd Beep=Microphone; 4th Beep=Speaker; 5th Beep=Backup Battery). If any item fails during test you will hear
a Blat not a Beep. If you hear a Blat, contact RATH® Technical Support.
Note: If you receive a Blat for the LED, check the LED operation to be sure it is not working before contacting RATH® Technical Support.
2. Connect to standard RJ11 phone jack. If splicing connection, only hook up Red and Green Wires from the phone cable. If
connecting to a SmartRescue unit, you must connect all four wires (check for 24vdc or 48vdc supply at the splice).
1. If the phone dials only one digit and hangs up, there is another Auto-Dialer on the line. You need to re-wire the system so
that the RATH® unit is either in parallel or ahead of it.
2. If the phone dials a couple of digits and gets a busy signal, the unit is installed on a switchboard line and needs to be
programmed to dial the appropriate access code to get an outside line (usually an 8 or 9).
3. If the phone does not respond, make sure the green LED (D1) on the circuit board is lit. If not, check to be sure the power is
properly connected.
4. If the phone is making phantom calls, it is installed on a Ring Down Line. You must turn off the “Telephone Line Check”
feature (see Optional Programming Instructions).
RP8200950
Ver. 9
09/19
Relay Alarm
LED Switch
MIC Speaker
Bat
12vac/dc
RJ11
1 2 3
4 5 6
7 8 9
0 #
Enter
Record
Play/Pause
Stop
*
RJ11
Relay Alarm
LED Switch
MIC Speaker
Bat
RJ11
1 2 3
4 5 6
7 8 9
0 #
Enter
Record
Play/Pause
Stop
*
Transformer
12v
RJ11
White/Neutral
To 120vac
Black/Hot
Troubleshooting & Diagrams
SmartPhone VI
N56W24720 N. Corporate Circle • Sussex, WI 53089
800-451-1460 • www.rathcommunications.com
MADE IN THE USA
3 YEAR WARRANTY
