Assistive Technology Services TOUCH N TALK FD Assembly instructions

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
ADVANCED USER GUIDE
Phone for The Visually Impaired
with Emergency Call and Fall Detection

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
CONTENT
1OVERVIEW
1.1 Control elements and LED displays
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1.2 General information
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2COMMISSIONING
2.1 Check package contents
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2.2 the 3 steps of cset-into-operation
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2. 3 Setup charger, charge Device, switch on Device
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2.3.1 Positioning aid on loading disc
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2.3.2 Switch ON Device
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2.3.3 Switch OFF Device
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2. 4 Register at DECT base station
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2.4.1 Error messages and help
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2.4.2 Check telephone connection
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2.4.3 Change base station or change of location
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2.4.4 Notes on DECT radio range
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3SETTINGS
3.1 Load PC APP with language selection
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3.2 Install PC APP
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3.2.1 Important information for enter/save data (Audio)
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3.2.2 Establish USB contact with Device (connect to PC)
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3.3 The INFO page of PC APP
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3.4 Enter personal data
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3.5 Register to DECT Base Station using PC APP
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3.6 The PHONE BOOK
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3.6.1 Set up the telephone directory
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3.6.2 Enter telephone contacts
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3.6.2.1 internal connections (in-house telephones INT1)
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3.6.3 Operation with PBX and WAN access Code
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3.6.4 Room Monitoring
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3.6.5 missed calls
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3.6.6 Caller list
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3. 7 TELEPHONE
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3.7 Incoming call
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3.7.1.1 Call when Device is on charging disc
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3.7.2 Calling contact from PHONE BOOK
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3.7.2.1 Select contact via side keys (without disabilities)
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3.7.2.2 Select contact with reading (blind, strong disability)
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3.7.3 Reading speed (wait between readings)
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3.7.4 Increase Volume Booster (during conversation)
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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3.8 SOS call for help sequence and emergency number
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Principle of calls for help, repetition, ringing time
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3.8.1 Difference between help and emergency numbers
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3.8.1.1 “help call checker” (iCM intelligent Call Manager)
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3.8.1.2 Emergency Call
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3.8.1.3 Activate SOS sequence
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3.9 Reminder function (time-dependent information)
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3.9.1 TIME (system time) and remote programming
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3.9.2 Switch off Time Announcement
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3.10 Settings: ringtone, volume, reading speed
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3.11 System settings
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3.11.1 DECT, PBX Code, service number, selective help call
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3.11.2 UPDATE (update Device software)
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3.11.3 RESET (De-Registration, RESET, factory settings)
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4. Special Notes
4.1 Fall detection (principle, product-on-ground)
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4.2 Smoke Alarm Detection
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4.3 Uninstalling/De-installing PC APP
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5Important Notes
5.1 Help with troubleshooting
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5.1.1 Status LED flashes RED
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5.1.2 Device cannot be registered with the base station
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5.1.3 Device reports “Device is not ready for operation”
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5.1.4 Device does not charge
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5.2 Charging Device
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5.3 Hands-free facility (loudspeaker)
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5 4 OPEN
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5.5 Protection against environmental influences
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5.6 Cleaning
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5.7 Repair
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5.8 Disposal
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5.9 Warranty
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5.10 CE Declaration of Conformity
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5.11 Technical Service
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6 Technical Data
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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
1Overview
1.1 Description of the buttons

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
Call Button
Long Press - Trigger Help Call
Short Press –
Hang Up
Incoming call terminate existing connection
Various functions according to voice assistant announcements
press Call Button leads to
short RED LED and Vibration
Side Keys
Short Press In idle state: activate phone book.
during a call: increase volume (booster)
press 3-times both simultaneously: switch OFF Device
 Note: To turn ON the pendant place on the Charging Disk

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
Status LED
GREEN 1 flash per second- range and battery good
RED 1 flash per second-one or both functions
beyond limit.
No connection to base station
Battery not sufficiently charged
(plus Pendant will beep every 20 seconds)
Ring LED
GREEN
solid active telephone connection
flashing incoming phone call
on charging disk
Red Solid fully charged
YELLOW
solid USB connection to PC
APP flashing Registration in progress
Device fell to the ground
on charging disk
Yellow Solid Battery sufficiently charged
RED
Solid Telephone calling for help
flashing Dialing telephone number
on charging disk
Red Solid Battery not sufficiently charged
Smoke Alarm detected

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
1.2 General information
Language Assistant (maintaining this function requires connection to a PC)
When you setup the pendant, you also specify the language of the language assistant.
It reads names from the phone book when you receive a call or when you want to call someone.
It gives you valuable advice in various operational situations. In the event of a fall alarm, it will
automaticallycallforyouandspeakyourcontactinformation.
Fall Detector
The pendant has state-of-the-art fall detection. This is activated at the factory and does not have
to be set. In the event of a fall alarm, the call for help sequence is started automatically.
Smoke Alarm Detector
The Pendant detects the smoke alarm of all smoke detectors on the market. This function is
activated at the factory and does not need to be set. In the event of a smoke alarm, the pendant
will automatically call your emergency contact. The smoke alarm is Only activated automatically
when Device is on the charging disc (usually at night or when you are not at home)
Manual Call for Help
Just press the button anytime you feel you need assistance, and it will automatically call your help
list, until a active contact has been found.
Phone Book (maintaining this function requires connection to a PC)
Up to 100 contacts can be entered with numbers and names.
There are 3 methods for dialing: Quick Dial, Standard Dial and Read Aloud.The phone book also
generates "missed calls" and "caller list “.
Reminder Function (maintaining this function requires connection to a PC)
Up to 5 time-controlled reminders (e.g., "please take medication”) can be set.
Clock Function
The current time is announced at the push of a button.
Time will get lost if both DECT Base and Pendant are switched off.
Configure Time with PC APP or with Remote Configuration (see chapter 3.9.1)
Room Monitoring (maintaining this function requires connection to a PC)
You can define telephone numbers that force your pendant to immediately ANSWER when they call you.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
2Commissioning (maintaining this function requires connection to a PC)
2.1 Check package contents.
The packaging contains the following items:

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
2 Commissioning (maintaining this function requires connection to a PC)
2.2 The 3 steps of commissioning
Step 1 Briefly charge Device: 10-30 minutes (use the charging disc for this)
Device switches on after a short time when it is placed on the charging disc.
Step 2 Register Device on your DECT base station
Switch the base station to registration mode and press the call button on Device
Then call from outside. The device rings and is ready for use.
Step 3 Load the PC APP (Internet: www.pcapp.net ) and install it (execute SETUP)
PC APP is an understandable configuration program for telephone numbers etc.
2.3 Set up the charging disc, charge Device, switch ON device
The charging disc works without contact. Charge Device by simply placing it on
the disc.
As soon as Device is correctly placed, the disc lights up.
If device is off, it can be switched ON with charging disk.
2.3.1 Positioning aid on the loading disc
Self-adhesive, round rubber bumpons are included in the scope of
delivery. They optionally serve as a positioning aid for Device on the
loading disc. They also prevent Device from accidentally slipping on
the charging disc.
2.3 2 Switch on Device
With the aid of charging disk, Device will be switched ON
Depending on the state of charge is the message.
" Battery is being charged " is announced a slight delay
In the case of deep discharge, it can take several minutes .
Leave Device on the charging disk for 30 minutes.
Fully charged the standby time is 2.5 days.
During charging, Device gets a little warm.
It is absolutely normal.
2.3.3 Switch OFF Device
Pressing both side keys 3-times: Device will be turned off.
You should only switch off Device in exceptional cases.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
2Commissioning (maintaining this function requires connection to a PC)
2.4.2 Check telephone connection.
Check the connection of Device with the base station and the telephone connection.
1. Call with your mobile phone
2. When Device rings, answer the call.
You are now connected and can talk to each other.
Since Device operates in handsfree mode, there may occur acoustic feedback (whistling
sounds). Therefore, you should not call or communicate with Device in the same room.
This is true also for Service Calls e.g., enter TIME with external call or testing Calls with the PC
APP
Optionally you can use this calling phone number as 1st contact
number.You will be asked about this by the voice assistant after
hanging up:
»Save phone number? Press the call button. «
This phone number is stored in the 1st register in the 1st position and can already be used for
outgoing calls. It just does not have a name yet. You can enter names later using the PC APP
(download from www.pcapp.net)
This 1st contact number is also used to call for help, fall detected and smoke alarms, as long
as you have not yet entered any other contacts with the PC APP.
2.4.3 Notes on BASE radio range
Inside buildings the radio range (distance to the base station Device) is typically 98 –165 feet. In the
outside with no obstructions, the range can be 600-900 feet. If Device is also to cover the outside area,
it is advisable to place the base station on the wall that is closest to the outside. If Device is outside of
the base station's radio coverage for more than 5 minutes, the voice assistant will respond : "Attention:
Out of range."
Please note: If Device is not in range of the base station, it is not possible to setup
phone connection. Consequently, Fall Detection alarms and Help Calls will not work!

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3Settings via PC app (maintaining this function requires connection to a
PC)
3.1 Load the PC APP (configuration program for telephoning and more)
Please note: The PC APP is designed for computers with Windows Operating System.
Microsoft
Your computer needs an internet connection. Open an Internet browser and enter the address.
www.PCAPP.net . This is the PC APP download page.
Device announces the URL for download location several times:
"Software download ... pcapp.net
This vocal information is available when the Pendant is removed from the charging disk or
connected to the PC with a USB cable. Once the PC APP has been loaded and connected to
the Pendant, this voice information is set. The Number of announcements is limited to a
maximum of 5 times.
First select the language by clicking on the country
flag. You choose the language of the configuration
tool (PC APP) and the voice / language of the Voice
Assistant of your Pendant. In addition, the manual
and brief instructions are loaded onto your
computer.
Close any unnecessary programs on your computer, in order that Entry Boxes of the
Download and Installation Programs are not inadvertently invisible.
Downloading will take several minutes because of the language libraries. Please be patient.
Depending on the WIN operating system and computer settings (e.g. virus scanner), several small
queries follow, which you should confirm, as well as the license agreement .
It may happen that the Windows operating system will ask you to allow changes to
yourcomputer.
=> Confirm this with » YES «, otherwise the installation will be cancelled.
=> Do not worry, it is a standard query from the operating system

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC app (maintaining this function requires connection to a
PC)
3.2 Install PC APP (configuration program for telephoning and more)
Go to the PC register in which you downloaded the PC APP.
This is usually the Downloads tab and drive C:
Start the installation with: SETUP
The installation begins and is carried out by your computer operating system.
It may happen that the Windows operating system will ask you to allow changes to
yourcomputer.
=> Confirm this with » YES «, otherwise the installation will be cancelled.
=> Do not worry, it is a standard query from the operating system
Installation steps:
(Example: German pictures)
1 allow to setup a DECT Telecare ICON 2 give OK to Installation
3 Installation in progress (please wait) 4 Confirm Finalization
After a few minutes the PC app installed, and it became an icon created on the Desktop
of your PC. The installation is now completed.
Now you have installed an easy-to-use phone number and name configuration utility. Go
to the Desktop of your PC and open the PC APP with a double click on DECT Telecare
icon.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
The » PC APP «
Your personal configuration program.
With the PC APP you can make your personal settings for
•Personal data (name, location, access apartment)
•Phonebook for 100 entries (name + number)
•Call for help for manual, fall and smoke alarm.
•Reminders with appropriate notes
•Ring tones, volume, operating modes, ...
3.2.1 Important information for entering and saving data
Always confirm each page with the APPLY button.
Entered texts and names are converted into readable audio data and transferred to Device. This
takes several minutes, depending on the amount of data. Please be patient.
Texts and names are read out for your control. To do this, you may have to activate the PC
loudspeaker and set it to "Loud".
If your PC doesn’t read aloud when transmitting to Device, please disconnect Device from PC
separately and check whether your PC has turned on your internal Audio loudspeaker.
Check the application bar of your PC at the bottom
right to see whether the internal loudspeaker is deactivated.
In this case you should activate PC loudspeaker and set it to
wanted volume (example: 67)
If Device is connected with USB to the PC, you only see Audio setup of speaker for the
connected USB Device (USB-Audio)
This setting is carried out automatically by the PC APP and
cannot / does not have to be changed.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC app
3.2.2 USB contact with Device manufacture
If there is no USB contact, you will see this display.
USB: Device not connected.
the PC APP remains on the start page.
Now connect Device to your PC
using the USB cable from the charging station!
Please note that not every USB cable is suitable. You need a USB cable with data lines, e.g. the
enclosed cable for the charging disk. It cannot be lost when it is used on the loading disc.
Note: Pay attention to the polarity of the Micro-USB connector.
When changing between the charging disc and Device, you have to turn it.
When connecting Device to your PC for the first time, the operating system must configure
the USB drivers for the transmitter. That takes a while. Please be patient.
Please note that Windows must configure USB Device driver for every USB connector of the
PC. It is recommended to always use the same USB connector of your PC when connecting the
Device. Otherwise, you must wait a few seconds till the USB driver has been configured.
When Device is connected to the PC, the first action
is read the data from Device and compare it with
the data on the PC APP.
The LED ring of Device now lights up YELLOW and you
can see the correct connection at the bottom left:
Device connected to USB
If this message does not appear, unplug the
USB cable and plug it in again
Now you can open the individual tabs and enter your
personal data and contacts. Do this slowly and
carefully, too. The information is usually self-
explanatory. The transfer of the audio data to Device
takes some time.
The PC APP is compatible with JAWS and NVDA
(screen reader for blind people)
The picture opposite shows an example of a
configuration carried out and the status of the
registration to your DECT base station in small. the
display of the signal field strength at the current
location of Device

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC APP
2. 3 info page
The info page is only used as Overview of the current
status of your settings. If no data has yet been entered,
you will see the factory setting.
Calls for help, fall detection, smoke alarm detection,
reminders and time are activated at the factory.
You can switch these functions ON/OFF via associated
pages.
In addition, the signal strength with which the Device is
currently receiving DECT base station is displayed in
three levels.
A question mark is displayed if.
•Device not registered to base station.
•Base station is switched off.
•Base station is out of range.
Please note that this is the signal strength of the
base station that is valid at the current location
of Device. It changes at different locations in
the apartment. A range of 30-50 meters around
the base station is typical.
You can make various functional settings, which the
overview shows you:
Examples
Smoke alarm detection has been de-activated.
Device is used as a phone only
no safety functions are
activated.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC app
You have the following functions available:
Telephone book with 10 registers with 10 contacts each. A total of 100 telephone contacts.
SOS sequence consisting of 3 help numbers and an emergency number.
The SOS sequence for manual call for help, fall alarm and smoke alarm
Time and Reminders (time-controlled notes)
Fall Detection and Smoke Alarm Detection need not to be configured. They are immediately ready for
use. Read the corresponding chapters in this manual.
Please note that it is difficult to simulate a "real" fall. Read the special information on fall
detection below in these operating instructions or the downloadable essays on DPDM fall.
detection on the product page in the Internet.
Notes to test fall detection: While standing (1.2 meters), drop Device on the floor or throw it
away a few meters. Device can distinguish whether the person has fallen or just the product. In
case of products fall it announces "Ouch" and prompts twice to take the Device. In case youdo
not take the Device, it will trigger a help sequence.
The fall detection is ready for use.
3. Enter 4 personal data
The " Personal Data " include the name and place
of residence and optional indications, such as
possible access to the apartment in case of
emergency.
A 4-digit number code can be specified for a key
safe. We recommend the apartment key in a key -
safe with combination lock next to the door to
deposit. Such combination locks are available from
numerous manufacturers. Change the code when
it is used.
This " Personal Data " - like all the other data of the
PC APP - only locally on Device and as a backup on
the PC stored.
Your " Personal Data " are applied in case of automatic calls (fall detected, smoke alarm).
The Voice Assistant (iVA) announces the reason for the call followed by reading these Personal
Data: "This is a fall alarm at <Personal Data> ..."
Note: If calls for help are triggered manually, no iVA information is passed on. It is assumed
that the person-in-concern is able to talk to the contact. An additional announcement by the
iVA would only create confusion by parallel announcements.

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC APP
3. 5 Registration to DECT base station
The application using the PC app is only necessary if DECT base station does not support easy
subscription with system PIN has "0000" (see section 2.3) or a DECT PBX system is used and requires a
System PIN with more than 4 points.
Please read the operating manual for DECT base station.
1. Activate the registration mode of the base
station. Make sure that DECT base stations
only remain in registration mode for about 5
minutes. Device must be registered within this
time. if necessary, activate registration mode
again.
2. Enter the system PIN of the base station. This
can be a number with up to 8 digits. With
conventional DECT stations for private use it is
usually 4 digits.
3. Click now on the button Start Registration
The registration process can take 10-20 seconds. If
Registration fails, read chap. 5.1.2 Troubleshooting
/ Device can not be registered on the base station.
or follow below instructions:
Error messages of the Voice Assistant
»Wrong PIN«
 enter correct PIN
(Consult Base station operating manual)
»Base not in registration mode«
 press Registration Button for DECT Base
(at least 5 seconds)
»No base found«
 Place Device closer to the base station
»Please check base«
 possibly too many DECT Telephones are already registered to the base station
typically max 5-6 including DECT Telecare
(Operating manual for the base station or web interface to log off the base station and not used DECT Devices)

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3 Settings via PC APP
3.6 The phone book.
The phone numbers for "Family & Friends" will enable to stay in touch with family and friends, but
also important contacts as medical services, transportation, eat & drink services, etc. The phone book
can hold up to 100 personal contacts with Name and phone Number. These are saved on Device and
as a data backup on your PC under the PCAPP. Only the names are announced for incoming and
outgoing calls and make calling easier, even for the visually impaired. More in chapter 3.8 Telephoning
In order to facilitate entering contacts but especially finding a desired contact, the contact lists are
divided into 10 telephone books (telephone registers), each with 10 telephone numbers and names.
Use individual titles for each phone register e.g., family, friends, transport, food & drink, doctor, ...
It is recommended that 1. telephone register is used for most frequently used contacts. They
will always be called first when you want to make a phone call. You will understand this better
in chapter 3.8 TELEPHONE. This first tab could be called "Favorites" or "My Favorites", for
example.
The order of the registers and the contacts should be based on the frequency of calls to these contacts.
Up to 25-digit numbers can be entered.
Open the individual telephone registers.
open telephone registers
Confirm each side
with key
APPLY
and wait till data are transferred to Device (15-30 seconds)

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3. 6 Phonebook
3. 6 .1 Telephone Registers
Beside these visible Registers
The Device is self-organizing
2 more registers
and
>Missed calls<
>Caller list<
These two registers are managed
independently by Device.
Right side button shows the current number of
entries in respective Telephone Registers
 Open a Telephone Register
by Click on this button.
(See black arrow in lower picture)

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Touch N Talk FD Model: TNTFD Phone: [phone] v92023
3. 6 Phonebook
3. 6 .2 Enter telephone contacts.
The telephone numbers are entered in the same way as they would be dialed on a normal
telephone. The device is connected to the fixed network via your DECT base station and
telephonesystem.
Contacts for mobile phone numbers must always be entered the same way you would if you dialed them
manually.