Acer Altos T350 F2 Installation guide

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Altos T350 F2 FAQ (Frequently Asked Questions)
Version 1.0
May 2013

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Altos T350 F2 FAQ (Frequently Asked Questions)
Revision History
Ver. Date Description
1.0 May 27, 2013 First release

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Altos T350 F2 FAQ (Frequently Asked Questions)
TABLE OF CONTENTS
1. BENCHMARK .................................................................................................................................... 5
2. BIOS ...................................................................................................................................................... 6
3. BMC (BASEBOARD MANAGEMENT CONTROLLER) ........................................................... 10
4. CHASSIS ............................................................................................................................................ 15
5. CPU ..................................................................................................................................................... 16
6. EXPANSION SLOTS ........................................................................................................................ 20
7. IO MODULE ...................................................................................................................................... 22
. ISCSI ................................................................................................................................................... 23
9. MAIN-BOARD .................................................................................................................................. 26
10. MEMORY ...................................................................................................................................... 27
11. MORE INFORMATION .............................................................................................................. 32
12. ONBOARD GIGABIT .................................................................................................................. 33
13. ONBOARD SAS/SATA SOFTWARE RAID (ESRTII) .............................................................. 35
14. ONBOARD SAS/SATA SOFTWARE RAID (RSTE) ................................................................. 40
15. OS SUPPORT ................................................................................................................................ 4
16. PCI & PCI-EXPRESS ................................................................................................................... 50
17. POWER SUPPLY .......................................................................................................................... 52
1 . RACK-MOUNT ............................................................................................................................. 53
19. SAS BACK-PLANE....................................................................................................................... 54
20. SAS RAID (MEGARAID 9260-16I/92 0-16I4E) ........................................................................ 57
21. SAS RAID (INTEGRATED RAID MODULE RMS25CB040/RMS25CB0 0) ....................... 70
22. SMART CONSOLE....................................................................................................................... 3
23. SMART SERVER MANAGER .................................................................................................... 92
24. SYSTEM ID (SERVICE ID) LED ............................................................................................... 95
25. SYSTEM STATUS LED ................................................................................................................ 97
26. TROUBLESHOOTING ................................................................................................................ 9
27. VIDEO .......................................................................................................................................... 101

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Altos T350 F2 FAQ (Frequently Asked Questions)
2 . VIRTUALIZATION .................................................................................................................... 102

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Altos T350 F2 FAQ (Frequently Asked Questions)
1. Benchmark
1. Which benchmark does Altos T350 F2 provide?
ANSWER: Currentl , Altos T350 F2 provides below benchmark results:
• SPEC CPU2006
• SPECpower_ssj2008
2. Where can I find the Altos T350 F2 benchmark results based on SPEC CPU2006?
ANSWER: Please go to SPEC web site,
http://www.spec.org/cpu2006/results/
3. Where can I find more information about SPEC CPU2006 benchmark?
ANSWER: More information of SPEC CPU2006 can be found at
http://www.spec.org/cpu2006/
4. Where can I find more information about SPEC Power_ssj2008 benchmark?
ANSWER: More information of SPEC Power_ssj2008can be found at
http://www.spec.org/power_ssj2008/
5. Is there an SPEC CPU2000 result for Altos T350 F2?
ANSWER: No, SPEC CPU2000 benchmark has been retired b SPEC in Februar , 2007. SPEC CPU2000
results submissions are not being accepted and these suites are no longer being supported
b SPEC.
6. Can I compare the SPEC CPU2006 result with SPEC CPU2000?
ANSWER: No.

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Altos T350 F2 FAQ (Frequently Asked Questions)
2. BIOS
1. What features can Altos T350 F2 BIOS support?
ANSWER: Please refer to the table below.
Features BIOS NOTE
SMBIOS 2.6.1
ACPI (Advanced
Configuration of Power
Interface)
4.0a
UEFI/EFI 2.1
2. How do I know the latest version of BIOS/firmware of Altos T350 F2?
ANSWER: Please refer to Altos T350 F2 THOL (Tested Hardware & Operating S stem List).
3. Where can I access the Event Log of Altos T350 F2?
ANSWER: Please access the SEL (S stem Event Log) through Smart Console.
4. Is there a DOS utilit to access the Event Log?
ANSWER: No.
5. Does Altos T350 F2 BIOS supports “Rolling BIOS” feature which there are two copies of BIOS
in the Flash ROM?
ANSWER: No
6. How do I enter BIOS Setup?
ANSWER: Please press F2 during POST.
7. Where could I find the version of BIOS?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Main.
b. You would see below information:
S stem BIOS
BIOS Version: SE5C600.86B.01.06.0002
Build Date: 11/01/2012 15:39:18
In this example, the BIOS version is 01.06.0002.
8. Where could I find the version of BMC firmware, FRU, SDR?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Sever Management.
b. Please select S stem Information.
c. You would see below information:
BMC Firmware Revision: 1.17.4151
ME Firmware Revision: 02.01.05.107
SDR Revision: SDR Package 1.09

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Altos T350 F2 FAQ (Frequently Asked Questions)
In this example, the BMC firmware version is 1.17.4151, SDR version is 1.09.
NOTE. The FRU is included in SDR package. There is no additional version information
for FRU.
9. Can Altos T350 F2 support BIOS Recover when BIOS is corrupted unexpectedl during BIOS
update?
ANSWER: Yes.
10. What’s UEFI (Unified Extensible Firmware Interface)?
ANSWER: The first EFI (Extensible Firmware Interface) specification was completed in the
late 1990s, and in 2005 the Unified EFI Forum was formed to standardize and promote UEFI
implementations.
In contrast to BIOS, UEFI defines a set of boot and runtime services that have standard
s ntax and semantics for interfaces and data structures. This means that all UEFI
implementations behave essentiall the same wa , making it possible to test and develop
standard drivers and applications. This greatl improves interoperabilit , reduces the
complexit of supporting new hardware, and helps computer manufacturers to update and
maintain firmware more rapidl .
More information can be found at:
http://www.uefi.org/
11. What's the difference between EFI & UEFI?
ANSWER: The EFI 1.10 specification is contributed b Intel and Microsoft. Intel holds the
cop right of EFI 1.10 specification. The UEFI Forum evolves, extends, and adds new
functionalit required to produce UEFI 1.0 specification. All licensing for UEFI 1.0
specification will come from UEFI Forum.
12. What’s the benefit of UEFI?
ANSWER: UEFI firmware provides several technical advantages:
• OS Boot from GPT (GUID Partition Table)
UEFI supports a more flexible partitioning scheme based on GPT. GPT disks use 64-bit
values to describe partitions, which allow a maximum disk size of roughl 16.8 million
TB and over 100 primar hard disk partitions.
• Provides a pre-boot execution environment (not an OS)
UEFI drivers and applications are designed to execute in the boot environment with
ver few constraints. Therefore, UEFI can provide a full network stack with
high-resolution graphics and access to all devices, even if no functional operating
s stem is available.
• Removes the Upper Memor Block limit for Option ROM’s
All UEFI implementations that conform to the UEFI specification include an EBC (EFI
B te Code) interpreter. EBC images are option ROMs that are compatible across all
processor architectures. Additionall , because EBC images are highl compact and
universall applicable, option ROMs in a PCI card can be much smaller than on BIOS
s stems.
• Compatibilit with earlier BIOS
The s stems with UEFI firmware can boot operating s stems that are UEFI-capable and
older operating s stems that support onl BIOS.
13. What's EFI shell?

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Altos T350 F2 FAQ (Frequently Asked Questions)
ANSWER: The EFI shell is a unique feature embedded in EFI firmware. Users can execute EFI
commands in the EFI Shell. The EFI shell works as a small OS.
NOTE. You could update BIOS in EFI shell. Please refer to Altos T350 F2 BIOS Release Note
for more detail.
14. How do I enter EFI shell?
ANSWER: Please press F6 during POST.
You would see below options:
Internal EFI Shell
Please select Internal EFI Shell and press Enter.
15. What are the requirements to support OS installation in EFI mode?
ANSWER: The requirements to support OS installation in EFI mode are as below.
a. The s stem BIOS must support UEFI/EFI.
b. The OS is EFI-Aware OS and can support EFI boot. & install.
c. The OS media (such as ROK) must support EFI boot & install.
d. The onboard disk controller or add-on disk controller must support EFI.
16. How do I select OS installation in EFI mode if the OS DVD media supports EFI mode?
ANSWER: Please press F6 during POST.
You would see options similar to below.
UEFI: HL-DT-STDVD-ROM GSA-E60L1.00
HL-DT-STDVD-ROM GSA-E60L1.00
Please select UEFI: HL-DT-STDVD-ROM GSA-E60L1.00 and press Enter.
17. I cannot select OS installation in EFI mode when I use Windows Server 2008 R2 ROK.
ANSWER: Please use Windows Server 2008 R2 SP1 ROK.
Windows Server 2008 R2 SP1 ROK can support OS installation in both Legac mode and EFI
mode.
18. How do I select OS installation in Legac mode if the OS DVD media supports EFI mode?
ANSWER: Please press F6 during POST.
You would see options similar to below:
UEFI: HL-DT-STDVD-ROM GSA-E60L1.00
HL-DT-STDVD-ROM GSA-E60L1.00
Please select HL-DT-STDVD-ROM GSA-E60L1.00 and press Enter.
19. How do I force EFI mode of the add-on RAID card if it can support EFI?
ANSWER: Please enter BIOS Setup during POST
a. Please select Boot Options.
b. You would see below information.
EFI Optimized Boot [Disabled]

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Altos T350 F2 FAQ (Frequently Asked Questions)
c. Please change the setting of EFI Optimized Boot from Disabled to Enabled.
EFI Optimized Boot [Enabled]
d. After EFI Optimized Boot is enabled. You would see below information.
Use Legac Video for EFI OS [Disabled]
e. Please also enable Use Legac Video for EFI OS.
Use Legac Video for EFI OS [Enabled]
f. Please save the setting and exit from BIOS Setup.
20. How do I enable the Legac mode support of the add-on RAID card?
ANSWER: Please enter BIOS Setup during POST
a. Please select Boot Options.
b. You would see below information.
EFI Optimized Boot [Disabled]
c. Please make sure the setting of EFI Optimized Boot is Disabled.
NOTE. The default setting is EFI Boot is Disabled..
a. Please save the setting and exit from BIOS Setup.

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Altos T350 F2 FAQ (Frequently Asked Questions)
3. BMC (Baseboard Management Controller)
1. What’s the BMC of Altos T350 F2?
ANSWER: Emulex Pilot III.
2. Is BMC embedded on Altos T350 F2?
ANSWER: Yes, BMC is embedded on Altos T350 F2.
3. Is Altos T350 F2 IPMI 2.0 (Intelligent Platform Management Interface 2.0) compliant?
ANSWER: Yes, Altos T350 F2 supports IPMI 2.0.
4. What features can Altos T350 F2 BMC support?
ANSWER: Please refer to the table below.
Features BMC
BMC
+
RMM4 Lite
BMC
+
RMM4 Lite
+
Dedicated
Manage ent
Port
NOTE
IPMI 2.0 Yes Yes Yes
OOB (Out of Band) Yes Yes Yes
IPMB (Intelligent
Platform Management Bus)
Yes Yes Yes
Dedicated NIC (10/100
Mbps) No No Yes 2
Share-NIC Yes Yes Yes
Network Fail-over Yes Yes Yes
SEL (S stem Event Log) Yes Yes Yes
Server Health Monitoring Yes Yes Yes
Remote Power Control
(on/off, reset) Yes Yes Yes
SOL (Serial Over LAN) Yes Yes Yes
WDT (Watchdog Timer) Yes Yes Yes
RMCP (Remote Management
Control Protocol)/RMCP+ Yes Yes Yes
Power Management (Node
Manager) Yes Yes Yes 1
NOTE 1. More information of node manager can be found at:
http://www.intel.com/content/www/us/en/data-center/data-center-management/node-manage
r-general.html
NOTE 2. Dedicated NIC can be supported when Dedicated Management Port is installed.
5. Where can I install the optional RMM4 Lite?
ANSWER: Please refer to the picture below.

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Altos T350 F2 FAQ (Frequently Asked Questions)
6. Does Altos T350 F2 BMC support share-NIC technolog with onboard Gigabit?
ANSWER: Yes
7. Which network port of Altos T350 F2 is connected to BMC?
ANSWER: Altos T350 F2 support two t pes of network connection interface and two t pes of
network connection mode for BMC connection.
For connection interface
• Shared (Default): BMC is connected to onboard Gigabit LAN 1 and LAN 2 port.
• Dedicated (Optional): BMC is connected to optional dedicated server management port.

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Altos T350 F2 FAQ (Frequently Asked Questions)
For connection mode:
• Concurrent (Default): All of onboard LAN port 1, onboard LAN port 2 and optional dedicated
server management port can be used for management with different IP address. All NIC
ports must be on different subnet.
• Failover: All of onboard LAN port 1, onboard LAN port 2 and optional dedicated server
management port are bonded together. The setting of onboard LAN port 1 will be used
for bonding. If a connection fails, Smart Console connection will switch to the others.
Failover mode can be enabled in Smart Console.
8. How do I configure the IP address of BMC on Altos T350 F2?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Server Management.
b. Please select BMC LAN Configuration.
c. You would see information below.
Baseboard LAN configuration
IP Source [Static]
IP Address 010.036.060.100
IP Subnet Mask 255.255.255.000
Gatewa IP 010.036.060.001
Intel (R) RMM4 LAN Configuration
Intel (R) RMM4 Intel (R) RMM4+DMN
IP Source [Static]
IP Address 010.036.061.100
IP Subnet Mask 255.255.255.000
Gatewa IP 010.036.061.001
d. Please specif IP address, IP Subnet Mask, and Default Gatewa under Baseboard LAN
configuration for share NIC of onboard LAN port 1.
e. If Altos T350 F2 is installed with Dedicated Management Port, please specif IP address,
IP Subnet Mask, and Default Gatewa under Intel (R) RMM4 LAN configuration
f. Please save the settings and exit from BIOS Setup.
9. Can Altos T350 F2 BMC use the same IP address as the one in operating s stem?

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Altos T350 F2 FAQ (Frequently Asked Questions)
ANSWER: No. Please do not use the same IP address for BMC and operating s stem.
10. Should I unplug the power cord of Altos T350 F2 after I update the BMC firmware or SDR?
ANSWER: You do not need to unplug the power cord of Altos T350 F2 after updating the BMC
firmware.
Since the BMC will continue to operate even though the s stem is powered off. So, please
reboot the s stem so that the BMC is reset to reload the BMC firmware or FRUSDR.
11. Should I update the BMC, FRU and SDR when I add/remove CPU or memor on Altos T350 F2?
ANSWER: Yes, ou need to re-update the SDR when add/remove CPU and PSU.
12. Should I change an jumper before I update the firmware of BMC or FRUSDR?
ANSWER: No.
13. What’s the default username & password of BMC of Altos T350 F2?
ANSWER:
Username: root
Password: superuser
14. How do I enable the failover function for BMC connection?
ANSWER: Please follow the procedures below.
a. Please access Smart Console with web browser
b. Click Configuration in the menu bar
c. Click IPv4Network or IPv6 Network on the left panel
d. Click Enable LAN Failover checkbox to enable the failover function of BMC
15. How do I enable/disable SOL (Serial Over LAN) function of BMC?
ANSWER: Please enter BIOS Setup during POST.
a. Select Server Management
b. Select Console Redirection and Change the setting form Disabled to Serial Port A.

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Altos T350 F2 FAQ (Frequently Asked Questions)
c. Please make sure the Console Redirection option is enabled with default setting.
Flow Control [None]
Baud Rate [115.2k]
Terminal T pe [VT100]
Legac OS Redirection [Disabled]
Terminal resolution [80x24]
Legac OS Redirection Resolution [80x25]
16. What is IPMITOOL?
ANSWER: The ipmitool program provides a simple command-line interface to BMC. It features
the abilit to read the SDR (sensor data repositor ) and print sensor values, displa the
contents of the SEL (S stem Event Log), print FRU (Field Replaceable Unit) inventor
information, and perform remote power control.
More information can be found at:
http://ipmitool.sourceforge.net/
http://ipmitool.sourceforge.net/manpage.html
17. Where can I find the IPMITOOL utilit for Linux?
ANSWER: The ipmitool is available as OS built-in command in both Red Hat Enterprise Linux
5 (or later) and SuSE Linux Enterprise Server 11 (or later).
18. Where can I find the IPMITOOL utilit for Windows?
ANSWER: The ipmitool utilit currentl is for Linux onl .
For Windows, IPMIUTIL utilit for Windows can be downloaded from
http://ipmiutil.sourceforge.net/

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Altos T350 F2 FAQ (Frequently Asked Questions)
4. Chassis
1. Does Altos T350 F2 chassis support redundant s stem fans?
ANSWER: Yes.
2. Are the s stems fans on Altos T350 F2 hot swappable?
ANSWER: Yes.
3. Does Altos T350 F2 support the fan speed control?
ANSWER: Each fan within the module is capable of supporting multiple speeds. If the internal
ambient temperature of the s stem exceeds the value programmed into the thermal sensor
data record (SDR), the BIOS will increase the speed for all the fans within the fan module.
4. Can I install FDD on Altos T350 F2?
ANSWER: No, Altos T350 F2 onl supports external USB FDD.
5. Can I install ODD (Optical Disk Drive) on Altos T350 F2?
ANSWER: Yes.
6. Does Altos T350 F2 support chassis intrusion detection?
ANSWER: Yes.
7. How man serial ports does Altos T350 F2 support?
ANSWER: One.
NOTE. Although there is second serial port connector (internal connector COM2) on the T350
F2 main-board, the chassis is not designed for 2nd serial port.

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Altos T350 F2 FAQ (Frequently Asked Questions)
5. C U
1. Does Altos T350 F2 feature FSB (front side bus)?
ANSWER: No, Altos T350 F2 does not have an FSB.
2. Since there is no front side bus, how the processors can be connected to each other?
ANSWER: The processors are connected through the Quickpath Interconnect.
3. What’s the Quickpath Interconnect?
ANSWER: This is the inter-connect technolog designed for the communication between
integrated circuits such as processors and chipset..
More information of Quick Path Interconnect can be found at:
http://www.intel.com/technolog /quickpath/
4. Is Quickpath Interconnect a technolog to replace PCI-Express?
ANSWER: No. Quickpath Interconnect can be co-existed with PCI, PCI-X and PCI-Express
technolog .
5. Does Altos T350 F2 support multi-core?
ANSWER: Yes. Altos T350 F2 can support 8-core.
6. When Altos T350 F2 is installed with 2 eight-core processor with H per-threading support,
there will be totall 32 logical processors. Which OS can support 32 logical processors
on Altos T350 F2?
ANSWER: Please refer to below table:
Operating Syste s Service
Pack
32-bit
/
64-bit
Max.
Physical
Processor
s
Supported
by OS
Max.
Logical
Processor
s
Supported
by OS
Processor
s
Detected
by OS on
Altos
T350 F2
Note
Windows Server 2012
Standard Edition N/A 64-bit
64 640 32
Windows Server 2008 R2
Standard Edition SP1 64-bit
4 256 32
Windows Server 2008 R2
Enterprise Edition SP1 64-bit
8 256 32
Windows Server 2008
Standard Edition SP2
64-bit 4 64 32
32-bit 4 32 32
Windows Server 2008 SP2 64-bit
8 64 32

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Altos T350 F2 FAQ (Frequently Asked Questions)
Operating Syste s Service
Pack
32-bit
/
64-bit
Max.
Physical
Processor
s
Supported
by OS
Max.
Logical
Processor
s
Supported
by OS
Processor
s
Detected
by OS on
Altos
T350 F2
Note
Enterprise Edition 32-bit
8 32 32
Red Hat Enterprise Linux 6 Update 3
64-bit 128 4096 32
32-bit 32 32 32
Red Hat Enterprise Linux 5 Update 9
64-bit 64 255 32
32-bit 32 32 32
SuSE Linux Enterprise
Server 11 SP2
64-bit 64 4096 32
32-bit 32 32 32
7. Does Altos T350 F2 support EM64T (Extended Memor 64 Technolog )?
ANSWER: Yes.
8. Where can I know the CPU ID of processor installed on Altos T350 F2?
ANSWER: Please enter BIOS Setup during POST
a. Please select Advanced.
b. Please select Processor Configuration.
c. You shall see below information:.
Processor Socket: CPU1 CPU2
Processor ID: 206d7| 206d7
Processor Frequenc : 2.200 GHz| 2.200 GHz
Microcode Revision: 70a| 70a
In this example, the CPU ID is 206D7.
9. Does Altos T350 F2 support XD (Execution Disable Bit)?
ANSWER: Yes.
More information can be found at,
http://support.microsoft.com/kb/875352
10. How do I enable/disable XD (Execute Disable Bit)?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Advanced.
b. Please select Processor Configuration.
c. You would see below information:
Execution Disable Bit: [Enabled]
11. Does Altos T350 F2 support EIST (Enhanced Intel Speed-Step Technolog )?

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Altos T350 F2 FAQ (Frequently Asked Questions)
ANSWER: Yes, Altos T350 F2 can support EIST.
12. How do I enable/disable EIST?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Advanced.
b. Please select Processor Configuration.
c. You would see below information:
Enhanced Intel SpeedStep(R) Tech: [Enabled]
13. Does Altos T350 F2 support Intel Virtualization Technolog ?
ANSWER: Yes, please refer to Virtualization section for more information.
14. How do I enable Intel Virtualization Technolog ?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Advanced.
b. Please select Processor Configuration
c. You would see below information:
Intel(R) Virtualization Technolog : [Enabled]
15. Does Altos T350 F2 support Turbo Boost?
ANSWER: Yes.
More information can be found at:
http://www.intel.com/technolog /turboboost/
16. How do I enable/disable Turbo Boost?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Advanced.
b. Please select Processor Configuration
c. You would see below information:
Intel(R) Turbo Boost Technolog [Enabled]
17. Does Altos T350 F2 support H per Threading?
ANSWER: Yes.
More information can be found at
http://www.intel.com/technolog /platform-technolog /h per-threading/index.htm?iid=t
ech_product+ht
18. How do I enable/disable the number of cores in the processor?
ANSWER: Please enter BIOS Setup during POST.
a. Please select Advanced.
b. You would see below information:
Active Processor Cores: [All]

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Altos T350 F2 FAQ (Frequently Asked Questions)
c. Please change Active Processor Cores from All to 1, 2, 3, 4, 5, 6, 7.
d. Save the setting and exit from BIOS Setup.

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Altos T350 F2 FAQ (Frequently Asked Questions)
6. Expansion Slots
1. How man PCI slots can Altos T350 F2 support?
ANSWER: 8 PCIe slots and 1 IO module.
• Riser #1
Expansion
Slots #
Technology
Bus
Width
Connector
Width
For Factor Note
1
(bottom)
PCIe Gen3 X16 X16
Full Height
Full Length
1
2 PCIe Gen3 X8 X8 Full Height
Full Length
1
3 PCIe Gen3 X16 X16
Full Height
Full Length
1
4 PCIe Gen3 X8 X8
Full Height
Full Length
2
5 PCIe Gen3 X16 X16 Full Height
Full Length
2
6 PCIe Gen3 X8 X8
Full Height
Full Length
2
7 PCIe Gen3 X16 X16 Full Height
Full Length
2
8 PCIe Gen 2 X4 X8
Full Height
Full Length
2
NOTE 1. These slots are connected to CPU1.
NOTE 2. These slots are connected to CPU2.
• IO Module
Expansion
Slots #
Technology
Bus
Width
Connector
Width
For Factor Note
1 IO module N/A N/A N/A 1
NOTE 1. IO module is dedicatedl reserved for using IO module. Please refer to IO Module
section for more information.
2. Can I install x1 PCI-Express adapter on Altos T350 F2?
ANSWER: Yes.
3. Can I install x4 PCI-Express adapter on Altos T350 F2?
ANSWER: Yes.
4. Can I install x8 PCI-Express adapter on Altos T350 F2?