ACLAS KP7 Series User manual

KP7X PRINTER
USER MANUAL

CONTENTS
1INTRODUCTION............................................................................................................................................. 1
1.1 Specifications..................................................................................................................................... 1
1.2 Appearance........................................................................................................................................ 2
1.3 Accessories........................................................................................................................................ 2
2Paper Installation............................................................................................................................................... 3
3SETTING THE PRINTER ................................................................................................................................ 4
3.1 Using the Printer................................................................................................................................ 4
3.2 Connecting the Computer.................................................................................................................. 4
3.3 Connecting the Power Supply............................................................................................................ 4
4SELF TEST ....................................................................................................................................................... 5
5DIP SWITCH..................................................................................................................................................... 5
6MAINTENANCE.............................................................................................................................................. 7
7TROUBLESHOOTING .................................................................................................................................... 7
8Printer Driver Installation Instruction................................................................................................................ 8
8.1. Printer Driver Installation.................................................................................................................. 8
8.2. How to Config Connect Port ............................................................................................................. 9
9Contact Us ....................................................................................................................................................... 14
Important Note
For driver, user manual and other information, please visit the website:
https://www.aclas.tw/products/kp7x/ to download or consult.

1
1INTRODUCTION
1.1 Specifications
Optional type
KP7M1HX
Speed
250mm/s
Power Supply
DC24V /2A
Print Method
thermal printing
Resolution
203dpi
Paper
Paper type
Thermal paper
Max. Paper width
79.5±0.5mm
Max. Paper roll
diameter
Φ80mm
Paper installation type
Easy paper loading
Character
print
Character set
ANK character set, Chinese GB2312,
Traditional Chinese BIG5, 12×24 dots, 24×24 dots
Number of columns
48 columns
Barcode type
UPC-A，UPC-E，EAN13，EAN8，CODE93，128，CODE39，
ITF，CODABAR
Data receiving buffer
128KByte
Warning light
Flash and sound
Interface
Ethernet
Printer head life
150km (recommend using high quality thermal paper, such as
DJ03 Aclas paper.)
Paper-cutter life
1,000,000 times
Work Temperature
0℃~ 40℃
Work Humidity
5%R.H. ~ 85%R.H.
Driver
Win9X, WinME, Win2000, WinNT, WinXP
Printing command
Support command ESC/POS
Size
175.8*194.2*150.3mm

2
1.2 Appearance
1.3 Accessories
Warning light
Power switch
Upper cover switch
User manual
AC adapter
AC power cord
Paper roll
Disk

3
2Paper Installation
Note: Make sure that the printer is not receiving data; otherwise, data may be lost.
A. Open the printer upper cover by pressing the cover button.
B. Insert the paper roll to the printer.
C. Pull out a small amount of paper, and then close the upper cover.
D. After closing the upper cover, tear off the paper.
A.
Upper cover
button
B.
√
×
Close the cover by pressing here
C.
D.

4
3SETTING THE PRINTER
3.1 Using the Printer
Normal state: the power light is on, and there is no alarm.
Cutter jam: error light and power light are on. Push down the cover lever for about 9 times or
repower on the printer to remove cutter jam.
Upper cover is not closed or paper is out: the power light and the paper out light are on, and
warning light flashes with ‘beep-beep-beep’ sound. Please close the upper cover, and if paper is
out, install the paper.
3.2 Connecting the Computer
(1) Power off the printer.
(2) Plug the communication cable securely into the printer, then attach the other end of the cable
to the computer.
3.3 Connecting the Power Supply
Note: The power supply’s rated voltage and your outlet’s voltage should match.
Connect the power supply as the following picture.
1. Power adapter connects to the power port
of the printer.
2. Power adapter connects to the power cord.
3. Power cord connects to the power supply.
Power indicator light
To prompt error
To prompt the paper is run out
Press this key once to feed a piece of paper. Press and hold
this key to do continuous feeding.

5
4SELF TEST
Press key ‘Feed’ and hold it and then power on the machine at the same time, it will print a piece
of Test Page. The information of this Test Page includes the printer’s model, version, ID and the
default setting of the dip switch when leave factory.
5DIP SWITCH
The dip switch module is on the printing control board, please refer to the picture below.
(Note: after unscrewing the two screws on the communication board and taking out the
communication board, you can see this module.)
There are 8 Dip Switch altogether, each switch has its own function, please refer to the
diagram below:
The Dip Switch

6
a) SW-5 and SW-6 are used to set print density, the on/off status of SW-5 and SW-6 is able to
compose different density. Please refer to the table below:
SW-5
SW-6
Density
ON
ON
Dark
ON
OFF
Middle Dark
OFF
ON
Middle Light
OFF
OFF
Light
NOTE: We suggest that you should not select ‘dark’ density level, or it may reduce the life
time of the printer head for 15％.
b) SW-7 and SW-8 are used to control baudrate, the on/off status of SW-7 and SW-8 is able to
compose different baudrate. Please refer to the diagram below:
SW-8
SW-7
Baudrate
ON
ON
9600
ON
OFF
19200
OFF
ON
38400
OFF
OFF
115200
NOTE:
1) As for the Dip Switch is relatively tiny, yet we need some tools that are relatively tiny to
switch them, for example, the head of ball pen or pencil.
2) Press key ‘Feed’ and hold it and then power on the machine at the same time, it will
print a piece of Test Page. The function of the dip switch is based on the information of
this Test Page.
3) The baudrate of wireless 2.4G/wireless 433 printer is fixed at 9600 and that of the USB
printer is 460800. The two kinds of baudrate could not set via the dip switch.
DIP-8
Function
ON
OFF
SW-1
Select cutter
Yes
No
SW-2
Kitchen beeper
Yes
No
SW-3
Reserve
/
SW-4
Print Width
72mm
48mm
SW-5
Select print density Bit
Used to set print density
SW-6
Select print density Bit
SW-7
Select baudrate Bit
Used to control baud rate
SW-8
Select baudrate Bit

7
6MAINTENANCE
Paper dust inside the printer may lower the printer quality. The thermal printer head is probably
dirty, if part of letters is not printed distinctly. Please follow steps below to clean the printer head.
(1) Open the printer cover and remove the paper if exists.
(2) Clean the printer head with a cotton swab moistened with alcohol solvent.
(3) Clean the platen roller and paper end sensor with cotton swab moistened with water.
(4) Insert a paper roll and close the printer cover.
Attention:
Do not touch the thermal printer head.
The paper cutter will become blunt after a period of time. Please ask the maintenance
man to replace the paper cutter in time.
7TROUBLESHOOTING
1) The printer is out of paper.
If the printer is out of paper, the “Paper out”indicator light will lit up. In this case, the printer will
stop printing. And then install a new paper roll, the printer will continue printing.
2) The printer could self-test but could not print.
a. Make sure the connection cable between the PC and the printer connects securely.
b. Make sure the connecting port of the printer is not being used. Otherwise, remove the port.
3) Removing paper deviation
Press paper feed key to feed paper, by which the printer will adjust the paper automatically;
otherwise, please turn the power off, open paper cover to reinstall paper.
4) The printed character is unclear.
Check that the thermal printer head is clean enough. Otherwise, please clean it.
5) Some columns could not be printed.
a. Make sure the printer head is not stuck with dust. Otherwise, please clean it.
b. Make sure there is not a paper jam. If there is, remove it.
6) Removing a paper jam
a. Turn the power off.
b. Open paper cover, remove the jammed paper.
7) Removing the cutter jam
a. Push down the cover lever for about 8 times, the printer cover will be opened.
b. Push down the cover lever 2 times more, by which the cutter will back to its normal position.
8) The temperature of the printer head is too high.
Power off the printer, and then restart it until the temperature is cooling down.
Thermal head

8
8Printer Driver Installation Instruction
Note: you need to install this driver only if you do not know how to use the ESC commands.
This driver is suitable for Windows XP system, Windows 7, Windows 8 and Windows 10.
8.1. Printer Driver Installation
Connect the printer to PC, and double click “Setup.exe”in the file “Aclas Printer”to install the printer
driver.
Note:
After installing the printer driver, you can use the printer. If the printer could not work, you can refer to
Chapter 8.2 to configure port.
Choose “TCP”
Click “OK”
Input the IP which is in the
same network segment of
the printer.
Click “Install”

9
8.2. How to Config Connect Port
Step1: Enter “Printer properties”interface of the printer first to configure port. (The
location of “Printer properties” varies slightly from system to system. No matter what
system your PC has been installed, the goal is to find the location of “Printer properties”.)
If your PC is installed with WIN7 system, please follow the below steps to enter “Printer properties”
interface.
Right click “Aclas Printer”,
choose “Printer properties”.
Click “Devices
and Printers” in
start menu.

10
If your PC is installed with WIN10 system, please follow the below steps to enter “Printer properties”
interface.
Right click “This PC” icon on the
desktop, and choose “Properties”.
Click “Control Panel Home”.

11
Click “View devices and printers”.
Right click “Aclas Printer”, choose
“Printer properties”.

12
Step 2: Choose connecting port
Step 3: Configure port
Choose this item.
Select the connecting port.
Click it.
Click it.

13
Step 4: Finish port configuration
Choose the item
“General”.
Click it to print test page, and
then click “Close”.
Click “OK”.
Input IP address.
Click here.

14
9Contact Us
Customer satisfaction is our top priority. Therefore, please don't hesitate to contact us if you
have any question or suggestion. It's our honor to offer the best solution and attention for you.
You can contact us as following ways:
Website: www.aclas.tw
Email: [email protected]
Facebook: @Pinnacle Aclas
Twitter: @ArmPos
We will response within one business day. Thank you so much for your time and patience :-）

DKP7M01USV0-A-01