ACLAS PP7X User manual

PP7X PRINTER
USER’S MANUAL
PINNACLE TECHNOLOGY CORP.
Tel: [phone] Fax: [phone]
Http:// www.aclas.com Email: [email protected]

Safety Precautions
Before using the present appliance, please keep the following safety regulations in order to prevent any hazard or
material damage.
1. WARNING
（1）Connect the printer with a reliable grounded power receptacle. Do not plug with large electronic
machines in one multi-outlet, which can provoke power fluctuation or over-heating, even a fire.
（2）Do use the only supplied adapter.
（3）Do not keep the machine in a hot, wet or polluted place.
（4）Do not plug in or unplug with your hands wet.
（5）Do not pull the cable to unplug. This can damage the cable, which is the origin of a fire or a breakdown
of the printer.
2. CAUTIONS
（1）Install the printer on the stable surface. If the printer falls down, it may be broken and hurt you.
（2）If you find a strange smoke, odor or noise from the printer, unplug it at once and call your dealer.
（3）Do not try to disassemble, repair or remodel it for yourself. Call your dealer if you need these services.
（4）Do not let water or other foreign objects in the printer. If this happened, switch off and unplug the printer
before calling your dealer.
（5）Switch off the printer if you will not use it in a long time.
（6）Make sure the switch is off when plug or unplug the power.
（7）Do not use the printer when it is out of order. Switch off and unplug the printer before calling your dealer.
（8）Keep this manual for future use.

CONTENTS
1INTRODUCTION............................................................................................................................................. 1
1.1 Application Range ............................................................................................................................. 1
1.2 Unique Functions............................................................................................................................... 1
1.3 Advanced Functions and Features..................................................................................................... 1
1.4 Specifications..................................................................................................................................... 2
1.5 Appearance........................................................................................................................................ 3
1.6 Accessories........................................................................................................................................ 4
2INSTALLATION............................................................................................................................................... 5
2.1 Display Installation (The printer with customer display) .................................................................. 5
2.2 Communication Board Replacement................................................................................................. 7
2.3 Paper Installation ............................................................................................................................... 8
3SETTING THE PRINTER .............................................................................................................................. 10
3.1 Using the Printer.............................................................................................................................. 10
3.2 Connecting the Computer................................................................................................................ 10
3.3 Connecting the Power Supply...........................................................................................................11
4SELF TEST ..................................................................................................................................................... 12
5CONNECTING THE CABLES ...................................................................................................................... 12
5.1 Serial Interface................................................................................................................................. 12
5.1.1 RS232 (D9).............................................................................................................................. 12
5.1.2 RS232 (PHONE8C)................................................................................................................. 13
5.1.3 RS232 (PHONE6C)................................................................................................................. 14
5.1.4 RS232 (PHONE4C)................................................................................................................. 15
5.2 Parallel Interface.............................................................................................................................. 16
5.3 USB Interface .................................................................................................................................. 17
5.4 Drawer Port Definition .................................................................................................................... 18
6DIP SWITCH................................................................................................................................................... 19
7MAINTENANCE............................................................................................................................................ 21
8TROUBLESHOOTING .................................................................................................................................. 22

1
1INTRODUCTION
1.1 Application Range
The quality of easy operation, high speed and stable performance has made the printer one of the most economical
and practical printing devices. It has been applied in various fields such as supermarkets, department stores, hotels,
franchises, finance, telecommunications and ticket business as a receipt printer. And it could be combined with
cash registers, touch-pos terminals, computers and other equipments.
There are two kinds of printers about PP7X Printer: the printer with customer display, and the printer without
customer display.
1.2 Unique Functions
※Oblique paper-sensor. Detect the paper precisely, even if the paper is stuck to the end of paper slot or the PP7X
is positioned in different places (desktop or hang on the wall).
※Unique mechanism to replace paper-cutter easily without opening the printer cover.
※Special paper cutter design (the movable cutter is on the upper side). You can easily eliminate paper jam by
opening the upper cover; while using traditional printers (brand E,C) in market whose movable cutter is
designed in the front seat, you must open the front cover and move the gear to withdraw the cutter manually
(you cannot withdraw the cutter without opening the cover).
※With agile black mark sensor: locate printing position quickly, support detection in left and right direction.
Also could connect with optional operator/customer display and function keyboard to work as a receipt and
fiscal printer.
※RF2.4G/RF433MHz applies Pinnacle‟s patented CSMA power-saving protocol (P-tooth) to establish reliable
and stable many-to-many wireless communication.
※Firstly introduced POS printer which adopts wireless communication (2.4G P-tooth, BT, and WIFI) in the
market, avoiding wire clutter on the desk.
※The most complete options of port modules in the world. 4 types of wireless communication modules: WIFI,
BT, P-tooth (2.4G Pinnacle protocol), 433MHz (100M long distance); four types of wire communication
modules: RS232 port, USB port, parallel port, and Ethernet port. Customers could choose the module
according to the system that they used.
1.3 Advanced Functions and Features
※High print speed, max: 250mm/s(PP7XHX)
※Unique easy-loading paper mechanism.
※Two options: with auto-cutter mechanism (PP71X), and without auto-cutter low-price mechanism (PP70X).
※Can be fixed on wall. And can work with big paper roll outside to reduce changing paper frequency.

2
1.4 Specifications
Optional type
PP721MX
PP721HX
PP71MX
PP71HX
Speed
150mm/s
250mm/s
150mm/s
250mm/s
Power Supply
DC24V /2A
Print Method
thermal print
Resolution
203dpi
Paper
Paper type
Thermal paper
Paper width
57.5±0.5mm
79.5±0.5mm
Paper roll diameter
80mm
Paper installation type
Unique mechanism that make paper installation easily
Character
print
Character set
ANK character set, Chinese GB2312,
Traditional Chinese BIG5, 12×24 dots, 24×24 dots
Number of columns
48 columns
Barcode type
UPC-A, UPC-E, Code128, EAN128.Jan8, Jan13(EAN),
Interleaved 2 of 45, Codabar
Data receiving buffer
4KB
Flash memory
8Mbit
Optional function
Fiscal (with operator and customer display), customer display,
operator display, black mark detector, GPRS module
Interface
Ethernet, parallel, RS232, USB, WiFi, BT, P-tooth
Cash drawer driver
2 ports (compatible with EPSON)
Printer head life
150km (recommend to use high quality thermal paper, such as OJI,
PD-160R or Aclas paper.)
Paper-cutter life
500,000 times
Cash drawer impulse
DC 24V/1A
Work Temperature
0℃~ 40℃
Work Humidity
5%R.H. ~ 90%R.H.
Driver
Win9X, WinME, Win2000, WinNT, WinXP, compatible with EPSON
Printing command
Compatible with command ESC/POS
Size
The printer with customer display: 226.5*176*208mm;
The printer without customer display: 196.5*145*135mm

3
1.5 Appearance
The printer with customer display:
The printer without customer display:
Power switch
Upper cover switch
Customer display
Power switch
Upper cover switch

4
1.6 Accessories
Customer display (only for the
printer with the customer display)
PC Disk
User manual
AC adapter
AC power cord
Paper roll
Communication cable (Different types of printer will match with different kinds of cable.)
parallel cable
serial cable
USB cable

5
2INSTALLATION
2.1 Display Installation (The printer with customer display)
Install customer display before using the PP7X printer.
(1) Press printer upper cover button upwards to open the printer cover as picture1.
(2) Install the customer display via the interface as picture 2.
Picture 2
Picture1

6
(3) Use screwdriver to lock the customer with screw tightly as picture 3.
Picture 3

7
2.2 Communication Board Replacement
Note: Make sure that PP7X is powered off when you are changing the communication board. Power off
PP7X for more than 10s, then the communication board can be replaced.
(1) Use cross screwdriver to unscrew the two screws of the communication board as picture 4.
(2) Take off the communication board and replace it as picture 5.
(3) Install the new communication board along the slot, lock the two screws. We suggest that you should
tighten the two screws side by side to avoid damaging the main board.
Note: Don’t press the communication board if it does not at the same level with the printer.
the two screws
Picture4
Picture 5

8
2.3 Paper Installation
Note: Bad quality thermal paper with rough surface and low sensetivity may reduce the life time of the
printer head, please use high quality thermal paper, such as OJI, PD-160R orAclas paper.
(1) Make sure that the printer is not receiving data; otherwise, data may be lost.
(2) Open the printer upper cover by pressing the cover button as picture 6.
(3) Insert the paper roll to the printer as picture 7.
Picture 6
upper cover
button
Picture 7

9
(4) Be sure to note the correct direction thats the paper comes off the roll shown as picture 8.
(5) Pull out a small amount of paper to make it parallel with the alignment line as picture 9，and then close the
upper cover by pressing its front middle part until you hear a „click‟sound.
(6) After closing the upper cover，tear off the paper as picture 10.
Right
Wrong
Picture 8
Picture 10
the alignment line
Picture 9
close the cover by pressing here

10
3SETTING THE PRINTER
3.1 Using the Printer
3.2 Connecting the Computer
(1) Power off the printer.
(2) Plug the communication cable securely into the printer, then attach the other end of the cable to the computer.
(3) If the cable connector is shown as picture 11, tighten the two screws on both sides of the cable connector after
connecting.
Power indicator light
To prompt error
To prompt the paper is run out
Press the button once to advance paper once line. You can
also hold down the Feed button to feed paper continuously.
Picture 11

11
3.3 Connecting the Power Supply
※CAUTIONS
When connecting or disconnecting the power supply from the printer, make sure that the power supply is
not plugged into an electrical outlet. Otherwise you may damage the power supply or the printer.
If the power supply’s rated voltage and your outlet’s voltage do not match, contact your dealer for
assistance. Do not plug in the power cord. Otherwise, you may damage the power supply or the printer.
(1) Make sure that the printer‟s power switch is turned off, and the power supply‟s power cord is unplugged from
the electrical outlet.
(2) Check the label on the power supply to make sure that the voltage required by the power supply matches that
of your electrical outlet.
(3) Plug in the power supply‟s cable as picture 12.
Picture 12
Power connector
AC Adapter

12
4SELF TEST
Press key „Feed‟and hold it, and then power on the machine at the same time, it will print a piece of Test Page.
The information of this Test Page includes the printer‟s model, version, IP address (Ethernet port), ID and the
default setting of the dip switch when leave factory.
5CONNECTING THE CABLES
NOTE: Before connecting any of the cables, make sure that both the printer and the host are turned off.
5.1 Serial Interface
There are four kinds of serial interface. Details are as follows:
5.1.1 RS232 (D9)
Pin No.
Signal Name
Direction
Function
2
TXD
Output
Transmit Data
3
RXD
Input
Receive Data
5
GND
———
Frame Ground
7
CTS
Input
Clear to Send
8
RTS
Output
Ready To Send
Printer side
Host side
The definition of D9-P9
GND
RS232
DSUB 9PIN/母座焊接型
1
2
3
4
5
6
7
8
9
HOLE1
/CTS
/TXD
/RTS
RS233
DSUB 9PIN/公座焊接型
1
2
3
4
5
6
7
8
9
HOLE1 /RXD
/RTS
/TXD
/RXD
/CTS
GND

13
5.1.2 RS232 (PHONE8C)
Note: Users could install a network connector (8-8) to extend the D9-P8 communication cable freely.
Pin No.
Signal Name
Direction
Function
3
RXD
Input
Receive Data
4
RTS
Output
Ready To Send
5
TXD
Output
Transmit Data
6
CTS
Input
Clear to Send
8
GND
———
Frame Ground
The Definition of D9-P8
Printer Side
Host Side

14
5.1.3 RS232 (PHONE6C)
Pin No.
Signal Name
Direction
Function
1
CTS
Input
Clear to Send
3
GND
———
Frame Ground
4
RXD
Output
Receive Data
5
TXD
Output
Transmit Data
6
RTS
Output
Ready to Send
Printer Side
Host Side
/RTS
The Definition of D9-P6

15
5.1.4 RS232 (PHONE4C)
Pin No.
Signal Name
Direction
Function
2
GND
———
Frame Ground
3
RXD
Input
Receive Data
4
TXD
Output
Transmit Data
Printer Side
Host Side
The Definition of D9-P4

16
5.2 Parallel Interface
Pin No.
Source
Compatibility
Mode
Nibble Mode
Byte Mode
1
Host
nStrobe
HostClk
HostClk
2
Host/Printer
Data 0
-
Data 0
3
Host/Printer
Data 1
-
Data 1
4
Host/Printer
Data 2
-
Data 2
5
Host/Printer
Data 3
-
Data 3
6
Host/Printer
Data 4
-
Data 4
7
Host/Printer
Data 5
-
Data 5
8
Host/Printer
Data 6
-
Data 6

17
Pin No.
Source
Compatibility
Mode
Nibble Mode
Byte Mode
9
Host/Printer
Data 7
-
Data 7
10
Printer
nAck
PtrClk
PtrClk
11
Printer
Busy
PtrBusy/Data3,7
PtrBusy
12
Printer
PError
AckDataReq/Data2.6
AckDataReq
13
Printer
Select
Xflag/Data1,5
Xflag
14
Host
nAutoFd
HostBusy
HostBusy
15
Printer
nFault
nDataAvail/Data0,4
nDataAvail
16
Host
nInit
nInit
nInit
17
Host
nSelectIn
1284-Active
1284-Active
18~25
GND
GND
GND
5.3 USB Interface
Pin No.
Signal Name
Function
Shell
Shield
Frame Ground
1
VBUS
Host Power
2
D
Data Line（D-）
3
D
Data Line（D+）
4
GND
Signal Ground