Adaptec DuraStor 6200SR User manual

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DuraStor 6220SS/6200SR/312R
Installation and User’s Guide

ii
Copyright
© 2001 Adaptec, Inc. All rights reserved. No part of this publication may be
reproduced, stored in a retrieval system, or transmitted in any form or by any
means, electronic, mechanical, photocopying, recording or otherwise, without the
prior written consent of Adaptec, Inc., 691 South Milpitas Blvd., Milpitas, CA 95035.
Trademarks
Adaptec and the Adaptec logo are trademarks of Adaptec, Inc., which may be
registered in some jurisdictions.
Windows 95, Windows 98, Windows NT, Windows 2000, and Windows Me, are
trademarks of Microsoft Corporation in the US and other countries, used under
license.
All other trademarks are the property of their respective owners.
Changes
The material in this document is for information only and is subject to change
without notice. While reasonable efforts have been made in the preparation of this
document to assure its accuracy, Adaptec, Inc. assumes no liability resulting from
errors or omissions in this document, or from the use of the information contained
herein.
Adaptec reserves the right to make changes in the product design without
reservation and without notification to its users.
Disclaimer
IF THIS PRODUCT DIRECTS YOU TO COPY MATERIALS, YOU MUST HAVE
PERMISSION FROM THE COPYRIGHT OWNER OF THE MATERIALS TO
AVOID VIOLATING THE LAW WHICH COULD RESULT IN DAMAGES OR
OTHER REMEDIES.

iii
Limited 3-Year Hardware Warranty (DuraStor)
Adaptec, Inc. ("Adaptec") warrants to the purchaser of this product that it will be
free from defects in material and workmanship for a period of three (3) years from
the date of purchase, excluding batteries which Adaptec warrants will be free from
defects in material and workmanship for a period of one (1) year. If the product
should become defective within the warranty period, Adaptec, at its option, will
repair or replace the product, or refund the purchaser’s purchase price for the
product, provided it is delivered at the purchaser’s expense to an authorized
Adaptec service facility or to Adaptec.
Repair or replacement parts or products will be furnished on an exchange basis and
will either be new or reconditioned. All replaced parts or products shall become the
property of Adaptec. This warranty shall not apply if the product has been
damaged by accident, misuse, abuse or as a result of unauthorized service or parts.
Some DuraStor products may include additional support services. Check the
enclosed product documentation for details.
Warranty service is available to the purchaser by delivering the product during the
warranty period to an authorized Adaptec service facility or to Adaptec and
providing proof of purchase price and date. The purchaser shall bear all shipping,
packing and insurance costs and all other costs, excluding labor and parts,
necessary to effectuate repair, replacement or refund under this warranty.
For more information on how to obtain warranty service, write or telephone
Adaptec at 691 South Milpitas Boulevard, Milpitas, CA 95035, [phone].
THIS LIMITED WARRANTY DOES NOT EXTEND TO ANY PRODUCT WHICH
HAS BEEN DAMAGED AS A RESULT OF ACCIDENT, MISUSE, ABUSE, OR AS A
RESULT OF UNAUTHORIZED SERVICE OR PARTS.
THIS WARRANTY IS IN LIEU OF ALL OTHER EXPRESS WARRANTIES WHICH
NOW OR HEREAFTER MIGHT OTHERWISE ARISE RESPECT TO THIS
PRODUCT. IMPLIED WARRANTIES, INCLUDING THOSE OF
MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-
INFRINGEMENT SHALL (A) HAVE NO GREATER DURATION THAN 3 YEARS
FROM THE DATE OF PURCHASE, (B) TERMINATE AUTOMATICALLY AT THE
EXPIRATION OF SUCH PERIOD AND (C) TO THE EXTENT PERMITTED BY
LAW BE EXCLUDED. IN THE EVENT THIS PRODUCT BECOMES DEFECTIVE
DURING THE WARRANTY PERIOD, THE PURCHASER’S EXCLUSIVE REMEDY
SHALL BE REPAIR, REPLACEMENT OR REFUND AS PROVIDED ABOVE.
INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT
LIMITATION LOSS OF DATA, ARISING FROM BREACH OF ANY EXPRESS OR
IMPLIED WARRANTY ARE NOT THE RESPONSIBILITY OF ADAPTEC AND, TO
THE EXTENT PERMITTED BY LAW, ARE HEREBY EXCLUDED BOTH FOR
PROPERTY DAMAGE, AND TO THE EXTENT NOT UNCONSCIONABLE, FOR
PERSONAL INJURY DAMAGE.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF
INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR CONSUMER PRODUCTS,
AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN
IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION OR EXCLUSIONS
MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights
which vary from state to state.

iv
Adaptec Customer Support
If you have questions about installing or using your Adaptec product, check this
document first—you will find answers to most of your questions here. If you need
further assistance, use the support options listed below.
Technical Support Identification (TSID) Number
• Before contacting Technical Support, you’ll need your TSID. The TSID helps us
provide more efficient service by accurately identifying your product and
support status. The 12-digit TSID can be found on the white barcode-type label
included inside the box with your product.
• Affix your TSID label here:
Support Options
• Search the Adaptec Support Knowledgebase (ASK) at http://ask.adaptec.com for
articles, troubleshooting tips, and frequently asked questions for your product.
• For support via Email, submit your question to Adaptec’s Technical Support
Specialists at http://ask.adaptec.com.
North America
• Visit our Web site at http://www.adaptec.com.
• For information about Adaptec’s support options, call [phone], 24 hours
per day, 7 days per week. To speak with a Technical Support Specialist,
•ForHardware products call [phone],
Monday to Friday, 3:00 A.M. to 5:00 P.M., Pacific Time.
•ForRAID and Fibre Channel products call [phone]
Monday to Friday, 3:00 A.M. to 5:00 P.M., Pacific Time.
To expedite your service, have your computer in front of you.
• To order Adaptec products, including accessories and cables, and for upgraded
support and service offerings, call [phone].

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Europe
• Visit our Web site at http://www.adaptec-europe.com.
•English and French: To speak with a Technical Support Specialist, call one of the
following numbers, Monday to Thursday, 10:00 to 12:30 and 13:30 to 17:30;
Friday, 10:00 to 12:30 and 13:30 to 16:30, Central European Time:
•English: [phone]
•French: [phone]
To expedite your service, have your computer in front of you.
•German: To speak with a Technical Support Specialist, call [phone],
Monday to Thursday, 9:30 to 12:30 and 13:30 to 16:30; Friday, 9:30 to 12:30 and
13:30 to 15:00, Central European Time. To expedite your service, have your
computer in front of you.
• To order Adaptec products, including accessories and cables, call [phone].
Regulatory Compliance Statements
Federal Communications Commission Radio Frequency Interference Statement
WARNING: Changes or modifications to this unit not expressly approved by the party
responsible for compliance could void the user’s authority to operate the equipment.
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy, and if not installed and
used in accordance with the instruction manual, may cause harmful interference to radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference in which case the user will be required to correct the interference at his or her own
expense.
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) this device may not cause harmful interference and (2) this device must accept
any interference received, including interference that may cause undesired operation.
Canadian Compliance Statement
This Class A digital apparatus meets all requirements of the Canadian Interference-
Causing Equipment Regulations.
Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur
le matérial brouilleur du Canada.
European Union Compliance Statement
This Information Technology Equipment has been tested and found to comply with
the following European directives:
EMC Directive 89/336/EEC, as amended by 92/31/EEC and 93/68/EEC
EN 50081-1 (1992)
EN 55022 (1994) Class A
EN 50082-1 (1992)
EN61000-4-2 (1998)
EN61000-4-3 (1998)
EN61000-4-4 (1995)
EN61000-4-5 (1995) Surges
EN61000-4-6 (1996) Conducted immunity
EN61000-4-11 (1994) Supply dips of variation

vii
Contents
1 Introduction
About This Guide 1-1
Installation Overview 1-2
Storage System Management 1-2
Adaptec Storage Manager Pro 1-2
Adaptec Disk Array Administrator 1-3
The Operator Control Panel 1-3
2 About the DuraStor Storage Subsystem
About the DuraStor 6200SR RAID Appliance 2-2
Front Bezel 2-3
Controller Canister 2-4
Power System 2-4
Cooling Fan Module 2-6
I/O Connectivity Panel 2-7
About the DuraStor 312R Storage Enclosure 2-10
Front Bezel 2-11
Disk Drives 2-12
Power Supply Units 2-13
Cooling Fan Module 2-14
Disk I/O Card 2-15
SAF-TE Controller Card 2-16
3 Installing the DuraStor Storage Subsystem
Storage Subsystem Installation Overview 3-2
Setting Up the DuraStor 6200SR RAID Appliance 3-3
Removing the Front Bezel 3-3
Mounting the RAID Appliance on the Rack 3-4
Replacing the Front Bezel 3-6
Connecting the Power Cords 3-6

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DuraStor 6220SS/6200SR/312R Installation and User’s Guide
Setting Up the DuraStor 312R Storage Enclosure 3-6
Removing the Front Bezel 3-7
Mounting the Storage Enclosure on the Rack 3-8
Attaching a Disk Drive to a Drive Carrier 3-10
Installing Disk Drives 3-10
Replacing the Front Bezel 3-11
Connecting the Power Cords 3-11
Completing the Connections 3-11
Connecting the DuraStor 6200SR to the DuraStor
312R 3-12
Connecting the DuraStor 6200SR to the Host
System 3-17
Changing Your Drive Configuration 3-22
Changing Your Operating Mode 3-22
Setting the Host System HBA to Multiple-LUN
Support 3-22
Turning On the Power 3-23
Powering On 3-23
Powering Off 3-23
Accessing Your Storage Management Tool 3-23
Installing Storage Manager Pro 3-24
Accessing Disk Array Administrator 3-25
4 Monitoring the DuraStor Storage Subsystem
Monitoring the DuraStor 6200SR RAID Appliance 4-2
Front Bezel LEDs 4-2
Audible Alarm 4-3
The Operator Control Panel 4-4
Monitoring the DuraStor 312R Storage Enclosure 4-4
Status LEDs 4-5
Drive LEDs 4-5
Audible Alarm 4-7

ix
Contents
5 Maintaining the DuraStor Storage Subsystem
Maintaining the DuraStor 6200SR RAID Appliance 5-1
Replacing a RAID Controller 5-2
Replacing the Cooling Fan Module 5-3
Replacing a Power Supply Unit 5-5
Replacing the DuraStor 6200SR Chassis 5-6
Maintaining the DuraStor 312R Storage Enclosure 5-7
Replacing a Disk Drive 5-7
Replacing the Cooling Fan Module 5-9
Replacing a Power Supply Unit 5-10
Replacing the Disk I/O Card 5-12
Replacing the SAF-TE Controller Card 5-13
Replacing the DuraStor 312R Chassis 5-14
6 Troubleshooting
Problems with the DuraStor 6200SR RAID Appliance 6-1
Problems with the DuraStor 312R Storage Enclosure 6-2
A Port Information
B The Operator Control Panel of the DuraStor
6200SR
Glossary
Index

1-1
1
Introduction
In This Chapter
About This Guide
This Installation and User’s Guide describes how to install, use, and
maintain the following DuraStor products:
■DuraStor 6200SR RAID Appliance
■DuraStor 312R Storage Enclosure
■DuraStor 6220SS Storage Subsystem (composed of the DuraStor
6200SR and the DuraStor 312R)
It does not describe the DuraStor 6200S RAID controller. For
information on the DuraStor 6200S, refer to the DuraStor 6200S
RAID Controller Installation Guide for installation instructions and
product specifications.
This Guide also does not describe the three storage management
tools provided with the DuraStor 6200SR and DuraStor 6220SS.
Detailed installation and operation instructions for these tools are
provided in separate user’s guides provided on the DuraStor CD.
See Storage System Management on page 1-2.
About This Guide 1-1
Installation Overview 1-2
Storage System Management 1-2

1-2
DuraStor 6220SS/6200SR/312R Installation and User’s Guide
This Guide assumes that you are familiar with basic computer
hardware and network administration terminology and tasks, and
that, if you are using your DuraStor product as part of an external
storage system, you have a working knowledge of Redundant
Array of Independent Disks (RAID) technology.
Installation Overview
The installation instructions can be followed to set up the complete
storage subsystem (DuraStor 6220SS) or to install just one of the
two components (DuraStor 6200SR or DuraStor 312R).
If you are installing either the DuraStor 6200SR or the
DuraStor 312R but not both, use the Table of Contents to help you
move directly to the information you are seeking.
Storage System Management
If you are building an external RAID storage system, you can
create and manage it three different ways:
■Using Adaptec Storage ManagerTM Pro (see page 1-2).
■Using Adaptec Disk Array Administrator (see page 1-3).
■Using the Operator Control Panel (OCP) of the DuraStor 6200SR
RAID appliance (see page 1-3).
Adaptec Storage Manager Pro
We recommend using the Storage Manager Pro software
application. It is included on the DuraStor CD as part of the
DuraStor Storage Subsystem and runs on both Windows NT®and
Windows®2000. Use it to create and reconfigure arrays, manage
spares, monitor the status of your storage devices, and more.
Storage Manager Pro allows you to perform all these functions for
all systems on your network that are running Storage Manager Pro
and gives you the power to manage all your storage devices from a
single location.
The Adaptec Storage Manager Pro User’s Guide is provided with the
DuraStor 6200SR and DuraStor 6220SS, and is also available on the
DuraStor CD. See Installing Storage Manager Pro on page 3-24 for
more details.

1-3
Introduction
Adaptec Disk Array Administrator
If you are not using Windows NT®or Windows®2000 as your OS,
you will need to use Disk Array Administrator to manage your
storage system.
Disk Array Administrator is firmware built into the DuraStor
6200S RAID controller BIOS, and can be accessed using the RS-232
serial port connection on the rear panel of the DuraStor 6200SR
RAID appliance. See Accessing Disk Array Administrator on
page 3-25 for detailed instructions.
You can find the Adaptec Disk Array Administrator User’s Guide on
the DuraStor CD.
The Operator Control Panel
If you don’t have a computer monitor available and cannot use one
of the user-friendly applications, the alternative is the Operator
Control Panel (OCP) located on the front bezel of the DuraStor
6200SR RAID appliance. It can be used to perform most of the
functions required to monitor your storage devices and create and
manage arrays and spares.
You can find the Operator Control Panel of the DuraStor 6200SR
User’s Guide on the DuraStor CD.
For more information, see Appendix B, The Operator Control Panel of
the DuraStor 6200SR.

2-1
2
About the DuraStor Storage
Subsystem
In This Chapter
This chapter describes the components of the DuraStor 6200SR
RAID appliance and the DuraStor 312R storage enclosure. You
should familiarize yourself with all the components of your
DuraStor product before you begin installing and using it.
About the DuraStor 6200SR RAID Appliance 2-2
About the DuraStor 312R Storage Enclosure 2-10

2-2
DuraStor 6220SS/6200SR/312R Installation and User’s Guide
About the DuraStor 6200SR RAID Appliance
This section provides illustrated descriptions of the main features
of the DuraStor 6200SR RAID appliance. Figure 2-1 and Figure 2-2
give an overview of the whole appliance. Detailed specifications
can be found in Table 2-1 on page 2-9.
Figure 2-1. Front View of the DuraStor 6200SR RAID Appliance
Figure 2-2. Back View of the DuraStor 6200SR RAID Appliance
M
ENU
E
NTER
E
SCAPE
C
ONTROLLER
1P
OWER
F
AUL
T
S
T
ATUS
A
CTIVITY
C
ONTROLLER
2
S
T
ATUS
A
CTIVITY
adaptec
Front Bezel
Post
Controller 1
Controller 2
Power Supply Unit 1
Power Supply Unit 2
Chassis
Cannister
Cannister
Ext
Int
HOSTOUT (CH0)
HOSTOUT (CH3)
HOSTIN (CH0)
HOSTIN (CH3)
DISKCH 2 DISKCH 1
SERIALB SERIALA
Cooling Fans
I/O Connectivity Panel
Power Cord
Connectors

2-3
About the DuraStor Storage Subsystem
Front Bezel
The removable front bezel of the DuraStor 6200SR covers the RAID
controllers and power supply units. (See Figure 2-3.) It also houses
the OCP buttons, the LCD panel, and the Power, Fault, and
Controller LEDs.
Figure 2-3. DuraStor6200SR Front Bezel
When the bezel is properly installed and power is turned on, the
front bezel is energized. It is removable or hot-swappable at any
time without interruption to the system functions. (See Removing
the Front Bezel on page 3-3 for more information.)
Operator Control Panel (OCP)
The OCP is located on the front bezel of the DuraStor 6200SR, and
can be used to build and monitor your storage system if you are
unable to use a computer monitor and storage management
software such as Storage Manager Pro.
For more information on the OCP, see Appendix B, The Operator
Control Panel of the DuraStor 6200SR.
M
ENU
E
SCAPE
M
ENU
E
NTER
E
SCAPE
C
ONTROLLER
1 P
OWER
F
AUL
T
S
TATU S
A
CTIVITY
C
ONTROLLER
2
S
T
ATUS
A
CTIVITY
adaptec
Thumb
Fault LED
Controller LEDs
Power LED
LCD Panel
Operator Control Panel
Buttons
Screw

2-4
DuraStor 6220SS/6200SR/312R Installation and User’s Guide
Controller Canister
The DuraStor 6200SR RAID appliance contains two controller
canisters (see Figure 2-4), each capable of housing a RAID
controller. One controller canister has a DuraStor 6200S RAID
controller preinstalled; the second controller canister is empty. The
empty canister contains the hardware you need to install a second
controller.
Figure 2-4. DuraStor 6200SR Controller Canister
The controller canister fits into the front of the chassis, behind the
bezel, and is easily removable for quick controller installation or
replacement. See Replacing a RAID Controller on page 5-2 for more
details.
Power System
The DuraStor 6200SR power system consists of two hot-swappable,
power supply units (PSUs) and two AC power cord connectors.
This system provides the appliance with an N+1 redundant power
system. Each PSU has auto-switching circuitry for 110/220 VAC
systems.
GRAPHIC NEEDED HERE
Latches
RAID Controller Installed Inside
Ready LED

2-5
About the DuraStor Storage Subsystem
The DuraStor 6200SR PSU is shown in Figure 2-5.
Figure 2-5. DuraStor 6200SR Power Supply Unit
You access the PSUs by removing the front bezel, and turn them on
by using their On/Off switches. When you turn on a PSU, its own
Power-on LED and the Power LED on the front bezel light up, and
the DuraStor 6200SR RAID appliance performs a power-on self-test
(POST), which can be monitored via the LCD panel on the OCP.
Figure 2-6 shows the AC power cord connectors on the back of the
chassis. The security bales hold the power cords in place and
prevent accidental disconnections.
Figure 2-6. DuraStor 6200SR Power Cord Connector Location
Power-on LED
On/Off Switch
PSU Latch Release
Ext
Int
HOST2 OUT
HOST1 OUT
HOST2 IN(CH 0)
HOST1 IN(CH 3)
DISKCH 2 DISKCH 1
SERIAL B SERIALA
AC Power Cord Connectors (with Security Bales)

2-6
DuraStor 6220SS/6200SR/312R Installation and User’s Guide
Cooling Fan Module
The cooling system of the DuraStor 6200SR consists of three high-
performance cooling fans contained in a module that fits into a bay
on the back of the appliance. (See Figure 2-7.) The module is easily
accessible and hot-swappable.
Figure 2-7. DuraStor 6200SR Cooling Fan Module
If the appliance temperature exceeds the established threshold of
60 °C (140 °F), the Fault LED begins to flash. (The controller
processor monitors the temperature and reports when this
condition occurs.)
If a fan fails, the Fault LED lights up. Failed cooling fans must be
replaced immediately.
The cooling fan module can be hot-swapped during normal
operation. See Replacing the Cooling Fan Module on page 5-3 for
more details.
Caution: Do not operate the DuraStor 6200SR RAID
appliance for longer than 5 minutes with the cooling fan
module removed. Cooling is unavailable to all components
while the fans are removed.
!!!

2-7
About the DuraStor Storage Subsystem
I/O Connectivity Panel
The I/O connectivity panel connects the host computer (server) to
the storage enclosure disk drives. See Figure 2-8 for detailed
connection information.
Figure 2-8. I/O Connectivity Panel
Four 68-pin very-high-density SCSI connectors connect the host
system Host Bus Adapters (HBAs) to the DuraStor 6200S RAID
controller host channels. From left to right:
■Host 1 In (CH 3)
■Host 2 In (CH 0)
■Host 1 Out
■Host 2 Out
Additionally, two 68-pin very-high-density SCSI connectors
connect to the disk channels of the DuraStor 312R storage
enclosure. From left to right:
■Disk CH 2
■Disk CH 1
The connector labeled Host In (CH 3) can also be used as a disk
channel under some configurations. See Appendix A, Port
Information for connector pin-out detail.
Two RS-232 serial ports each connect a controller to a VT-100
terminal, and are used when you want to access Disk Array
Administrator. Serial A port is for Controller 1; Serial B port is for
Controller 2.
Ext
Int
HOST 2 OUT
HOST 1 OUT
HOST 2 IN (CH 0)
HOST 1 IN (CH 3)
DISK CH 2 DISK CH 1
SERIAL B SERIAL A
Connect to Host System
Connects to Host System
or to Storage Enclosure
I/O Card
Connects to Storage
Switches Mode
from OCP (INT) to
VT-100 Terminal
(EXT)
Enclosure I/O Card
Connects to Host System
or to Host In via Jumper
Cable
Connects to External
VT-100 Terminal
Connects to External
VT-100 Terminal

2-8
DuraStor 6220SS/6200SR/312R Installation and User’s Guide
Note: Host 1 In (CH 3), Host 2 In (CH 0), Disk CH 2, and
Disk CH 1 ports require external termination when they
are unused in any dual-controller (active-active or active-
passive) configuration. The single-controller (stand-alone)
configuration requires no external terminators.
Host Out (CH 3) and Host Out (CH 0) have automatic
internal termination when they are unused.
The switch in the lower right corner of the panel sets the
keyboard/keypad input control to either INT (internal, via the
OCP) or EXT (external, via the VT-100 keyboard or a computer
running Hyper Terminal). Setting the switch to EXT disables the
OCP buttons.
Note: The front bezel LEDs will work whether the OCP is
being used or not. Setting this switch to EXT will not disable
the front bezel LEDs.
Table 2-1 summarizes the specific technical features of the
DuraStor 6200SR RAID appliance.

2-9
About the DuraStor Storage Subsystem
Table 2-1. DuraStor 6200SR Technical Features
Operating Environment 40 °F to 86 °F (+5 °C to +30 °C)
Relative Humidity
Operating/Nonoperating 5%–95% (noncondensing)
Power Requirements 100/220 VAC (auto-sensing)
2.0/0.8 Amperes (maximum)
50–60 Hz
150 W
Dimensions (HxWxD) 1.70 in x 17.70 in x 24.50 in
Weight 20.25 lbs with one controller
22.25 lbs with two controllers
Altitude -200 to 10,000 ft
Electromagnetic Emissions
Requirements (EMI)
FCC, Part 15, Class A
CISPR 22 EN55022-A
Safety Requirements UL1950
CSA #950
TUV/EN60950
CE Compliance (EMC) 89/336/EEC EMC Directive
Shock
Operating
Nonoperating
1.0 G, 2–50 ms
20.0 G, 2–20 ms
Vibration
Operating
Nonoperating
5–500 Hz, 0.25 G (pk to pk)
5–500 Hz, 1.0 G (pk to pk)