ADT WSB GEN1.0 User manual

ADT®Health
Medical Alert Plus System
User Guide

2 ADT® Health Customer Support 800.568.1216
Table of Contents
Introduction ..................................................................................................................................................... 3
Connecting the Medical Alert Plus Base Station.................................................................................... 6
Step 1. Select a Location .................................................................................................................................. 6
Step 2. Plug in the Power Cord........................................................................................................................ 7
Step 3. Turning on the Base Station............................................................................................................... 8
Step 4. Testing the Base Station.................................................................................................................. 10
Step 5. Testing the Help Buttons ................................................................................................................. 12
Using the System ........................................................................................................................................ 13
To call for help.................................................................................................................................................. 13
If you accidentally set off the alarm............................................................................................................. 15
Base Station Announcements...................................................................................................................... 16
Frequently Asked Questions .................................................................................................................... 19
Compliance Statements............................................................................................................................ 24
Contact ADT ................................................................................................................................................. 26
Technical Specifications............................................................................................................................ 27
Legal Information ........................................................................................................................................ 28

Medical Alert Plus System User Guide 3
Introduction
Thank you for choosing the ADT®Medical Alert Plus System. We welcome you to the
ADT family. If you have any questions please call our support team at 800.568.1216
(option 1). They are available 24/7/365.
The Medical Alert Plus System is comprised of a Digital Cellular Base Station and a
wireless Emergency Help Button (Wristband, standard Neck Pendant or Fall
Detection Pendant). Because the connection is cellular, the Medical Alert Plus
System does not require a home telephone line.
For assistance call:
800.568.1216and select option 1

4 ADT® Health Customer Support 800.568.1216
What’s in the Box

Medical Alert Plus System User Guide 5
Medical Alert Plus Base Station Features

6 ADT® Health Customer Support 800.568.1216
Connecting the Medical Alert Plus Base Station
Please follow these simple steps to get the system set up and tested.
Step 1. Select a Location
Place the Base Station near the center of your home, such as your living room,
family room or kitchen area.
Place the Base Station near an electrical outlet.
Do not place the Base Station near any appliances that make noise.
Do not place objects in front of the Base Station.

Medical Alert Plus System User Guide 7
Step 2. Plug in the Power Cord
Plug the power cord that is attached to the back of the Base Station into an
electrical outlet that is not controlled by a light switch. Refer to the figure in
Step 3.
To avoid accidentally turning off the Base
Station, DO NOT plug it into an electrical outlet
that is controlled by a light switch.
WARNING
To prevent electrical shock please keep the system away
from wet locations.

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Step 3. Turning on the Base Station
1. Turn on the Base Station using the ON/OFF switch located on the back of the
unit.

Medical Alert Plus System User Guide 9
If set up correctly,
The EMERGENCY and RESET buttons illuminate red and blue, respectively.
The display screen turns on.
The Base Station says “SYSTEM READY.”
Within a few minutes of turning on the system, the Base Station obtains the date
and time from the digital cellular network and displays it on the screen.
Note: You cannot set the date and time manually.
2. Use the –and +volume control ( ) buttons on the front of the unit below the
display screen if the voice is too loud or too soft.
3. Check the signal strength bars on the display screen to make sure that the Base
Station is connected to the digital cellular network.

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Step 4. Testing the Base Station
Use the Test button on the Base Station to make sure that the system is working
without placing a call to an emergency operator.