Safeline MX3+ User manual

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11.2020 © 2020 SafeLine and all the SafeLine products and
accessories are copyrighted by law.
Lift Emergency Telephone
SafeLine MX3+ v.2.2.2 EN
MX3+ manual
Innovation brought to you from Tyresö, Sweden

2SafeLine MX3+ v.2.2.2 EN
Technical data
Power: 10 - 30 VDC
Consumption: In standby: 50 mA at 12 VDC
Operation: 160 mA at 12 VDC
Input: 10 to 30 VDC, 5 mA optically isolated
Output: 2x 12 to 24 VDC, max 200 mA (transistor negative)
Weight: Surface mounted with button: 575 g
Size (H x W x D): Surface mounted with button: 155 x 90 x 31 mm
IP class: IP 43
Bluetooth: Bluetooth 4.0
BLE 2,4 GHz
Operation temperature: +5°- 40°
Air humidity: 30%-90% R
Audio les: Format WAVE-8 or 16kHz, 16 bit mono, max 16 sec/le

3SafeLine MX3+ v.2.2.2 EN
Content General information 4
Installation 5
Overview and wiring diagram 5
Parallel wiring 6
Wiring diagram, H1/H2 6
Wiring diagram, output 1, 2 and external button 7
Outputs 8
Functions 9
Conguration overviews 10
Conguration interfaces 10
Conguration with telephone 12
Conguration examples 13
Parameter list 14
Operation 19
LED indication for pictogram in car 19
Testing 20
Emergency calling process 21
Troubleshooting 22
Declaration of Conformity 23

4SafeLine MX3+ v.2.2.2 EN
This unit was built with state-of-
the-art technology and to
generally recognised safety
related technical standards
currently applicable. These
installation instructions are
to be followed by all people
working with the unit, in both
installation and maintenance.
It is extremely important that
these installation instructions
are made available at all times
to the relevant technicians,
engineers or servicing and
maintenance personnel. The
basis prerequisite for safe
handling and trouble free
operation of this system is a
sound knowledge of the basic
and special safety regulations
concerning conveyor techno-
logy, and elevators in particular.
The unit may only be used for
its intended purpose. Note in
particular that, no unauthorised
changes or additions may be
made inside the unit or indivi-
dual components.
Exclusion of liability
The manufacturer is not liable
with respect to the buyer of
this product or to third parties
for damage, loss, costs or work
incurred as a result of accidents,
misuse of the product, incorrect
installation or illegal changes,
repairs or additions. Claims
under warranty are likewise
excluded in such cases. The
technical data is the latest
available. The manufacturer
accepts no liability arising from
printing errors, mistakes or
changes.
Declaration of conformity
Download ”The declaration of
conformity” at our website:
www.safeline-group.com
Safety Precautions!
- Only trained professionals,
who are authorised to work on
the equipment, should install
and con gure this product.
- This quality product is dedi-
cated for the lift industry. It has
been designed and manufactu-
red to be used for its speci ed
purpose only. If it is to be used
for any other purpose, SafeLine
must be contacted in advance.
- It should not be modi ed
or altered in any way, and
should only be installed and
con gured strictly following the
procedures described in this
manual.
- All applicable health and
safety requirements and
equipment standards should be
considered and strictly adhered
to when installing and con -
guring this product.
- After installation and con -
guration this product and the
operation of the equipment
should be fully tested to ensure
correct operation before the
equipment is returned to
normal use.
Electrical and electronic
products may contain materials,
parts and units that can be
dangerous for the environment
and human health. Please
inform yourself about the local
rules and disposal collection
system for electrical and
electronic products. The correct
disposal of your old product
will help to prevent negative
consequences for the environ-
ment and human health.
General
information

5
www.safeline-group.com
sw ver.
serial no.
hologram
SafeLine MX3+
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3
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SafeLine MX3+ v.2.2.2 EN
Installation
Overview and
wiring diagram
1. Connections
2. RS232 PC connection
Firmware update and conguration with SafeLine Pro.
3. Volume control
To increase volume, press Button ”2”; to decrease volume,
press Button ”8”. It is also possible to adjust the volume in the
SafeLine LYNX app (available on both Google Play and Apple
App Store).
4. Output for additional voice station/hearing loop
When connecting an additional remote station *CABLE14 is
required.
5. Keyboard
If extra voice station is connected, connection cable *CABLE14 is
required.
Pink
Grey
Yellow
Green
Brown
White
Brown
White
Brown
White
Input alarm button (input 2**)Input alarm button (input 2**)
Additional input, lter (input 1**)Additional input, lter (input 1**)
Voltage supply +10 - 30 VDCVoltage supply +10 - 30 VDC
Voltage supply 0 VDCVoltage supply 0 VDC
Telephone line inTelephone line in
Additional alarm button, only N/O.***Additional alarm button, only N/O.***
*CABLE13 is required.*CABLE13 is required.
Output 2*Output 2*
Output 1*Output 1*
*Please refer to the Parameterlist *88* for programming
information. *CABLE13 is required.
** Serial no. >27000 have congurable inputs.
*** Serial no. >27000 additional alarm button with NO/NC
Telephone line inTelephone line in

6
Speaker B
Speaker A
www.safeline-group.com
sw ver.
serial no.
hologram
SafeLine MX3+
*CABLE15
SafeLine MX3+
SafeLine MX3+ v.2.2.2 EN
Parallel wiring
In order to access the unit
remotely, it needs to be
assigned a unit number.
Please refer to the Para-
meter list (*82*) for more
information.
SafeLine MX3+ on PSTN Line (max 9 units) Telefone line
Wiring
diagram, H1/
H2
Use CABLE15 to connect
SafeLine MX3+ with a
hearing loop.
Hearing loop

7
www.safeline-group.com
sw ver.
serial no.
hologram
SafeLine MX3+
SafeLine MX3+ v.2.2.2 EN
Wiring
diagram,
output 1, 2 and
external button
Requires that the output is
congured for the corres-
ponding function.
Please refer to the Para-
meter list (*88*) or the app
for more information.
Outputs
The two sinking outputs can be congured independently with a
number of functions. The conguration is performed via SafeLine
Pro or with the conguration code *88*XY#, where X species
output 1 or 2 and Y species the function:
0 = Pictogram (Output 1 - yellow, Output 2 - green)
1 = Activate with DTMF 8/9 (Output 1 - DTMF8, Output 2 – DTMF9)
2 = System failure
3 = Emergency bell
E.g. *88*13# congures output 1 for an emergency bell.
Pictogram yellow
(Output 1, Conguration code 0)
The output is activated at the following events:
• Input for emergency bell is activated.
• Input for emergency bell is set active at a certain time.
The output is deactivated at the following events:
• Distress input deactivated before set time.
• Active alarm ended.
• Reset button (#) is pressed.
Pictogram green
(Output 2, Conguration code 0)
The output is activated at the following events:
• Voice communication activated.
• Incoming call connected.
The output is deactivated at the following events:
• Outgoing call ended/timeout/cancelled.
• Incoming call ended/timeout/cancelled.
• Reset button (#) is pressed.
Use *CABLE13 to connect SafeLine MX3+ with external access-
ories. Output 1 and 2 can be congured independently.
Output 2
Output 1

8SafeLine MX3+ v.2.2.2 EN
Outputs Activate with DTMF 8
(Output 1, Conguration code 1)
The output is activated at the following events:
• DTMF tone 8 is received.
The output is deactivated at the following events:
• 3 seconds after activation.
Activate with DTMF 9
(Output 2, Conguration code 1)
The output is activated at the following events:
• DTMF tone 9 is received.
The output is deactivated at the following events:
• 3 seconds after activation.
System failure
(Output 1 & 2, Conguration code 2)
The output is activated at the following events:
• Telephone line OK.
The output is deactivated at the following events:
• Telephone line missing.
Emergency bell
(Output 1 & 2, Conguration code 3)
The output is activated at the following events:
• Emergency alarm button input active.
• The call is not yet connected.
The output is deactivated at the following events:
• Emergency alarm button input deactivated.
• The call is connected.

9SafeLine MX3+ v.2.2.2 EN
Silence disconnect
The function will automatically disconnect a call if no sound is
received from the alarm operator within a set time. Only works for
voice calls, not for P100/CPC/Q23. The conguration is performed
via SafeLine Pro or with the conguration code *92*X#, where X
species the time:
0 = The function is off.
1 = 30 seconds.
2 = 60 seconds (default).
3 = 90 seconds.
Volume control through software
The speaker volume is adjusted via the keyboard control. Key 2
raises and Key 8 lowers the volume in 6 steps. The volume can also
be adjusted using the command *76*X# where X is the desired
volume position between 1 and 6. Default value is 3.
The set volume mode are stored in the EEPROM so that the unit
remembers the set position.
External mic/voice station
When a call is activated by the emergency alarm button on the
external mic/voice station, the microphone on the external mic/
voice station will be used and the internal microphone discon-
nected. The speaker sound will however be heard from both
speakers simultaneously.
Functions

10
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*0#
SafeLine MX3+
serial no.
hologram
sw ver.
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SafeLine Pro
SafeLine MX3+ v.2.2.2 EN
Keyboard conguration
The integrated keyboard at the rear of the MX3+ enables a fast
conguration of the unit.
Conguration
interfaces
The unit has to be
connected to a power
source before the congu-
ration can begin.
Conguration with the LYNX app
For conguration via app, download the LYNX app from Google
Play or Apple App store and register an account.
Conguration with SafeLine Pro
The unit can be congured at the ofce prior to the installation or at
site after installation, with a conguration cable (*PCable).
Conguration
overviews

11
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78 9
0
*#
SafeLine Pro
ProLink
SafeLine MX3+ v.2.2.2 EN
Remote conguration
For remote conguration, you can use any PSTN tone dial phone.
Please nd the instructions of how to perform it in the section
”Conguration with telephone”.
Remote conguration with SafeLine Pro
Connect an SLPro Link to a computer with SafeLine Pro and a serial
cable.
SafeLine Pro can be downloaded on our website:
http://www.safeline-group.com/en/downloads/
SafeLine Pro 4.42 or later is required.

12 SafeLine MX3+ v.2.2.2 EN
On-site conguration
using the keyboard.
Conguration
with telephone
If the time between the
operation of two keys
exceeds 10 seconds, the
code has to be re-entered.
If the time exceeds 30
seconds, the call is discon-
nected or conguration
mode is ended.
Remote conguration with
external telephone.
Dial phone number.
Multiple units connected
to phone line?
1 beep.
(All MX answers)
Press unit no. [1-9]
repeatedly. (Until
recieving 3 tones)
3 beeps.
(Requested unit answers)
Enter code and data, eg:
*11*012341234#
One long beep. Invalid
input. Last code has
to be re-entered.
Quit conguration:
*00*#
Call disconnected or end
of conguration. MX3+ will
restart with the new settings.
Wrong password
(One long beep).
Continue conguration?
Start conguration:
00
Start conguration: 00
2 short beeps.
(Waiting for password)
2 short beeps?
Enter the password:
*0000#
2 short beeps.
2 short beeps

13 SafeLine MX3+ v.2.2.2 EN
Conguration
examples
1. 1. Start conguration:
0 0
2. 2. 1st phone number:
* 1 1 * 1 2 3 4 5 6 7 8 #
3. 3. 2nd phone number:
* 1 2 * 2 3 4 5 6 7 8 9 #
4. 4. Call type 1st number:
* 2 1 * 0 # - Example: Answered with P100 code.
5. 5. Call type 2st number:
* 2 2 * 1 # - Example: Answered as voice call.
6. 6. Alarm button delay:
* 8 7 * 0 3 # - Example: 3 seconds delay.
7. 7. End conguration:
* 0 0 *#
SafeLine emergency telephones
Example 1: Storing of two different telephone numbers, one to
be answered by P100 code and the other one with voice. For test
facility, see example 2.
If at any time you need to
start over, use the factory
reset command *99*1#.
Please refer to the full
conguration setup in the
“Parameter list” as these are
merely examples.
Example 2: SLCC (SafeLine Call Centre) and 3-day test.
1. Start conguration:
0 0
2. Enter P100 ID code:
* 0 1 * 4 5 6 4 5 6 4 5 #
Lift ID code (each lift must have its own unique code).
3. Set test alarm type:
* 3 1 * 0 # - Example: Test alarm type P100.
4. Set number of days between test alarm:
* 2 7 * 0 3 # - Example: 3 days between test alarm.
5. LMS phone number:
* 1 6 * 9 8 7 6 5 4 3 2 #
(Only if using SLCC)
6. Test alarm:
* 1 7 * 1 2 3 1 2 3 1 2 #
(For more information, please refer to parameter *17* in the
”Parameter list”)
7. End conguration:
* 0 0 * #

14 SafeLine MX3+ v.2.2.2 EN
Parameter list
Conguration Code Data Comments
Enter conguration mode 00
Enter password * - - - - # Default = 0000
Exit conguration mode *00*#
Alarm Code Data Comments
P100 ID code *01* - - - - - - - - # P100 is always 8 digits
CPC ID code *02* - - - - - - # CPC 6-8 digits
Q23 ID code *03* - - - - - - - - -- - # Q23 is always 12 digits
Telephone numbers Code Data Comments
1st Phone number *11* - - - - - - - - - # Phone number to alarm receiver: 1-20 digits.
If calling through a switch board, delay time
can be set by adding asterisks between leading
number of the switchboard and telephone
number for the alarm call receiver.
Each asterisk (*) is equal to one second delay.
Example #1: *11*0**1234567#
Example #2: *11*# deletes the phone number.
2nd Phone number *12* - - - - - - - - - #
3rd Phone number *13* - - - - - - - - - #
4th Phone number *14* - - - - - - - - - #
Call type Code Data Comments
Call type 1st number *21* - # Change the call type of the stored telephone
numbers:
0 = P100
1 = VOICE (default)
2 = Q23
3 = CPC
Change this only if your alarm operator is using
any of the mentioned protocols.
Call type 2nd number *22* - #
Call type 3rd number *23* - #
Call type 4th number *24* - #
Call type LMS number *30* - # LMS (Lift Monitoring System) call type:
0 = P100
3 = CPC (Only battery alarm)
Test alarm, battery alarm Code Data Comments
LMS phone number *16* - - - - - - - - - # LMS (Lift Monitoring System) phone number to
alarm receiver or SLCC.
Test alarm *17* - - - - - - - - - # Phone number to test alarm receiver or SLCC.
Days between tests *27* - - # Number of days between test alarms, 00-99 days.
Always two digits.
Max 3 days according to EN 81-28.
00 = No test alarms
Test alarm protocol *31* - # 0 = P100
3 = CPC
4 = Caller ID

15 SafeLine MX3+ v.2.2.2 EN
Alarm Type Code Data Comments
Alarm type 1st number *41* - - # Only when using CPC as alarm protocol
Normally 10 or 27, check with your alarm company!
Alarm type 2nd number *42* - - #
Alarm type 3rd number *43* - - #
Alarm type 4th number *44* - - #
Alarm type LMS *45* - - # LMS (Lift Monitoring System)
(Battery alarm) Normally 17
Alarm type Test alarm *46* - - # Normally 26
Distress message Code Data Comments
Record distress message
played in the lift car
*51* ”Speak” # This message will be played in the lift car when the
emergency lift telephone starts calling the alarm
centre. Make sure that there is no noise in the back-
ground when recording the message.
Example of message:
Please do not panic, the emergency telephone is
now calling the emergency call centre.
Record alarm message from
Lift Car to alarm central
*52* ”Speak” # This message will be played to the alarm receiver
and in the car when the call is answered. Make
sure that there is no nose in the background when
recording the message.
Example of message:
This is an alarm from the lift on 5th avenue.
To hear the quality of the message, press “1”.
To terminate the call press “#”.
Options for the recorded
distress message
*61*
*61*
- #
#
To play the recorded message, press the desired
parameter followed by #.
Options for the recorded
message from Lift Car
*62*
*62*
- #
#
0 = Disable recorded message.
1 = Enables recorded message.

16 SafeLine MX3+ v.2.2.2 EN
Other codes Code Data Comments
Emergency signal in speaker *71* - # The speaker siren will sound at emergency call.
0 = Off (default)
1 = On
Ring-tone timeout *72* - - # Number of ring signals before dialling the next
number (default = 08).
Additional input function
(serial no. < 27000)
Additional input function
(serial no. > 27000)
*73*
*73*
- #
x y #
Selects input function:
0 = None (Default)
1 = Filter, blocks the alarm input when active.
2 = LMS (Lift Monitoring System), sends a lift monito-
ring alarm at input activation.
3 = Clear/Maintenance
4 = Call Delay
X= Input 1 or 2
Y= Function:
0 = None (Default)
1 = Filter, blocks the alarm input when active.
2 = LMS (Lift Monitoring System), sends a lift
monitoring alarm at input activation.
3 = Clear/Maintenance
4 = Call Delay
5 = Battery Low
6 = Alarm Button
Example: 22 = input 2 with LMS
Additional input type
(serial no. < 27000)
Additional input type
(serial no. > 27000)
*74*
*74*
- #
x y #
0 = Normally-open contact, N/O (Default)
1 = Normally-closed contact, N/C
X= Input 1 or 2
Y= Type:
0 = Normally-open contact, N/O (Default)
1 = Normally-closed contact, N/C
Example: 21 = input 2 with N/C
Hotline *75* - # Phone connects directly to a xed receipient without
phone number
0 = Standard phone line (default)
1 = Hotline
Volume control *76* - # Adjustabel volume, between 1-6.
(Default = 4)

17 SafeLine MX3+ v.2.2.2 EN
Other codes Code Data Comments
Compatibility mode *77* - # 0 = Automatic voice switching
The call is validated when there is a voice response. The call is
terminated by pressing ”#”.
1 = Kone ECII (lift telephone)
When there is a voice response, some ascending tones will be
heard.
The call is validated by pressing ”4”.
The call is terminated by pressing ”0”.
The call is terminated without reciept notication by pressing
”2”(the unit will call the next number).
2 = Manual voice switching
When there is a voice response, some ascending tones will be
heard. The call is validated by pressing ”4”. Unit is still in auto-
matic mode. ‘To enter manual mode and talk press ”*”. To listen
press ”7”. Go back to automatic mode press ”4”.
The call is terminated by pressing ”#”.
It is possible to enter manual voice switching mode although
the unit is programmed as automatic by pressing ”*”. No ascen-
ding tones will be heard.
For repeating the Alarm messages to operator, press “1” in all
in/out going calls.
3 = Swiss M (Alarm operator mode)
Only to be used in voice mode. Disconnect by “0”.
Dials the next number if call timeout, blocking tone, new dailing
tone, and operator silence.
Indicator mode *78* - # 0 = Standard (default)
1 = Strictly EN81-28
2 = Strictly single EN81-28
Voice communication
time-out
*79* - - # Value 1 - 20 minutes.
05 = default value
08 = default value for other protocols
Reset active alarm
automatically
*80* - # 0 = Off
1 = On (default)
Auto answer *81* - - # Number of signals before SafeLine answers incoming call.
Can be set from 00-16 (default = 02).
00 = Never answering.
Unit number *82* - # Unit number [0] is set by default, and means that the unit will
respond immediately.
Unit number [1-9] is used when the units are sharing the same
phone line. When the unit number is assigned, the specied
unit is accessible for conguration.
Detect dial tone *83* - # 0 = Off
1 = On (default)
Set to off if SafeLine has problem to detect the dial tone.
Receipt to alarm
receiver with P100
protocol
*84* - # Select which message(s) to send to the alarm receiver at an
alarm call.
0 = None (default)
1 = Start of alarm
2 = Start+end of alarm

18 SafeLine MX3+ v.2.2.2 EN
Other codes Code Data Comments
Break on new alarm *86* - # Disconnects a call longer than 60 seconds at new activation of
the alarm button and calls the next emergency call number.
0 = Off
1 = On (default)
Alarm button delay
time
*87* - - # Delay time from pressing the alarm button until activating the
alarm.
00-25 seconds. Default = 05
Outputs *88* - - # The rst digit species the output, i.e Output 1 or Output 2. The
second digit species the function:
0 = Pictogram
(Output 1 - Yellow, Output 2 - Green)
1 = Activate with DTMF 8/9
(Output 1 - DTMF 8, Output 2 - DTMF 9)
2 = System failure
3 = Alarm
Example:
*88*11# - Output 1, Activate with DTMF 8
*88*23# - Output 2, Alarm
Alarm button type *89* - # 0 = Normally-open contact, N/O (Default)
1 = Normally-closed contact, N/C
Microphone
sensitivity
*90* - # The sensitivity of the microphone can be reduced in three
levels.
0 = No reduction (default)
1 = 20 % Reduction
2 = 40 % Reduction
3 = 60 % Reduction
Change password *91* - - - - # Change password (default=0000).
Operator silence
disconnect
*92* - # Disconnects the call when the alarm operator has been quiet for
longer than the time set.
0 = Off (default)
1 = 30 sec
2 = 60 sec
3 = 90 sec
Simulate an alarm
event
*94* - # Triggers an alarm event after conguration is terminated.
1 = Emergency call
2 = Test alarm
3 = Battery failure
4 = Microphone/Speaker failure
5 = Receipt on voice call
6 = Maintenance
7 = Main unit power failure
8 = Stuck button alarm
Reset to default
settings
*99* - # 1 = Factory standard
2 = Default P100 (The following codes will be set):
*21*0#, *22*0#, * 27*03#, *76*4#, *80*1#, *84*1#, *88*1#
3 = Default CPC (The following codes will be set): *21*3#,
*22*3#, *27*03#, *76*4#, *80*1#, *84*1#, *88*1#
4 = Default VOICE (The following codes will be set): *21*1#,
*22*1#, *27*03#, **76*4#, 80*1#, *84*1#, *88*1#

19 SafeLine MX3+ v.2.2.2 EN
LED indication
for pictogram
in car
Operation
Yellow LED Green LED
Call in progress
The yellow pictogram LED is lit
as soon as the alarm button is
pressed.
Call connected
The green pictogram LED turns
on as soon as the SafeLine unit
detects a responding voice.
The LED is turned off when the
call is terminated.
Extended (*78*0#) Yellow LED Green LED
Light off No alarm activated Telephone line not OK.
Flashing slowly Flashing once every 5 seconds
Telephone line not OK.
Flashing once every 5 seconds
Unit is OK.
Flashing quickly Flashing twice every second
Alarm button active.
Flashing two times every 5
seconds
Alarm lter activated.
Continuous light Activated alarm. Remains lit
until reset.
Call connected.
Strictly EN81-28 (*78*1#) Yellow LED Green LED
Flashing Flashing twice every second
Alarm button active.
Continuous light Activated alarm. Remains lit until
reset.
Call connected.
Test alarm failure Yellow LED Green LED
Light on for 1 second then
light off for 1 second
Test alarm (line check) failed
Returns to normal at next valid
test alarm.
Test alarm (line check) failed
Returns to normal at next valid
test alarm.

20 SafeLine MX3+ v.2.2.2 EN
Connect 10-30 VDC.
Testing the SafeLine MX3+
Yellow LED ashes 5 times.
Long tone in the speaker.
No connection.
Yellow LED ashes
every 5 sec.
Dial out on keypad.
Check the mic and
speaker connections.
Phone line
dial tone?
Press on keypad:
0
Green LED ashes
every 5 sec?
Connect telephone line.
Green LED ashes
5 times. Short tone
in the speaker?
SafeLine MX3+ will make
a self-test.
Check telephone line.
Check PSTN-line,
Go to Troubleshoot tables.
Testing