Advanced Bionics Naida CI User manual

AB myPilot user guide
English, Русский, Ελληνικά, , Polski
029-M511-87 Rev A
©2015 Advanced Bionics AG and affiliates. All rights reserved.

user guide for the AB myPilot

2 AB myPilot User Guide
Labeling
Labeling symbols and their meanings:
Warnings and Cautions
WARNINGS
• Do not use the AB myPilot remote control when it is plugged into power sources
such as wall outlets.
• Do not use or store the AB myPilot in shirt pockets if the recipient has a pacemaker,
due to a risk of interference. Contact a health care professional for more information.
CAUTIONS
• The AB myPilot comes with power supplies specifically designed for the AB myPilot. Do
not use other power supplies not supplied by Advanced Bionics or a Phonak distributor.
For replacement power supplies, contact Advanced Bionics.
• Do not use the AB myPilot when instructed not to use electronic devices on airplanes.
European Community Mark of Conformity. Authorized to affix the CE Mark in 2013
Model number
Date of manufacture
Serial number
Manufacturer
Type of Protection: B
Store at temperatures between -20˚C (-4˚F) and +55˚C (131˚F)
Fragile
Do not get wet
See Instructions for Use
Suitable for atmospheric range between 70 kPa and 106 kPa, which is equivalent to
3000 m above sea level to 380 m below sea level
Suitable for exposure to relative humidity between 0-95%
Dispose of in accordance with applicable national and local regulations
The AB myPilot carries a rating of IP40. This rating indicates that the AB myPilot is
protected against the following conditions: protection against particles greater
than 1 mm, not intended for use in water
IP40

AB myPilot User Guide 3
• The AB myPilot should not come within 1/2” (1 cm) of the Naída CI while
stimulating the implant. Doing so could cause the Naída CI to lose communication
with the AB myPilot. If this happens, power cycle the Naída CI by briefly removing
and then reattaching the battery.
• If the AB myPilot stops being transmitting commands to the Naída CI, it might
be necessary to re-pair the AB myPilot with the Naída CI. Follow the steps in the
Pairing the AB myPilot section of this user guide.
• If volume commands from the AB myPilot to the Naída CI seem erratic, position
the AB myPilot within 12” (30 cm) of the Naída CI. If the problem persists, re-pair
the AB myPilot and the Naida CI.
• The digitally-coded, inductive transmission technology used in the AB myPilot
prevents interference from most other devices. When operating the AB myPilot
near a computer terminal or other strong electromagnetic fields, it may be
necessary to be at least 24” (60 cm) away to ensure proper operation. If the Naída
CI does not respond to the AB myPilot because of an unusual field disturbance,
move away from the disturbing field.
• Do not use the AB myPilot in locations where it is forbidden to use electronic devices.
• X-ray radiation (e.g. CT scans, MRI scans) may adversely affect the correct
functioning of the AB myPilot. We recommend that you turn the AB myPilot off
before undergoing X-ray procedures and leave it outside the room.
• The Naída CI and the AB myPilot are given a unique communication network code
during the fitting to prevent interference from or with Naída CIs worn by other recipients.
• High-powered electronic equipment, larger electronic installations and metallic
structures may significantly reduce the operating range.
• Use only original Advanced Bionics accessories.
• Do not make any changes or modifications to the AB myPilot.
• Opening AB myPilot might damage it. If problems occur which cannot be resolved
by following the remedy guidelines in the Troubleshooting section of this user
guide, consult your hearing care professional.
• The AB myPilot may only be repaired by an authorized service center.
• The battery may only be replaced by an authorized service center.
• Do not remove the cover.

Table of Contents
Welcome........................................................................................................................................6
Description ...................................................................................................................................6
Getting Started............................................................................................................................7
Charging the Battery and General Battery Information.................................................. 7
Turning the AB myPilot On or Off ............................................................................................... 8
Keypad Lock.................................................................................................................................8
Auto Keypad Lock............................................................................................................................... 8
Manual Keypad Lock......................................................................................................................... 8
Operating Range........................................................................................................................9
Using the AB myPilot ................................................................................................................9
Pairing the AB myPilot....................................................................................................................... 9
Finding Paired Naída CIs.............................................................................................................. 13
Selecting Preferred Home Screen............................................................................................ 14
Home Screens.................................................................................................................................... 14
Changing Volume............................................................................................................................. 15
Naída CI Left/Right/Bilateral Volume Change via Menu............................................. 17
Reset Volume ...................................................................................................................................... 17
Changing Sensitivity........................................................................................................................ 17
Status Information..................................................................................................................18
Device Status....................................................................................................................................... 18
Battery Check ..................................................................................................................................... 18
AB myPilot Version........................................................................................................................... 19
Program Ambiguity ......................................................................................................................... 20
AB myPilot Battery Status............................................................................................................. 20
ZoomControl Screen (Optional) ............................................................................................... 20
Direct Access of ZoomControl Screen................................................................................... 20
Access via Menu ............................................................................................................................... 20
Menu Functions.......................................................................................................................21
Menu Overview.................................................................................................................................. 21
ZoomControl (Optional) ............................................................................................................... 22

Naída CI Listening Check............................................................................................................. 22
Lock Keypad........................................................................................................................................ 24
AB myPilot Version........................................................................................................................... 24
Settings........................................................................................................................................25
Quick Access....................................................................................................................................... 25
Home Screens.................................................................................................................................... 25
Clock........................................................................................................................................................ 25
Date ......................................................................................................................................................... 27
Display.................................................................................................................................................... 28
Backlight Timer.................................................................................................................................. 29
Auto Keypad Lock............................................................................................................................ 29
Reset Button ........................................................................................................................................ 30
Important Information ..........................................................................................................30
Maintenance and Care.................................................................................................................. 30
Safety Notice....................................................................................................................................... 30
Interference with Medical Devices........................................................................................... 30
Troubleshooting................................................................................................................................. 31
Recommended Operating and Storage Temperatures.............................................32
Service and Warranty ............................................................................................................32
Declaration of Conformity ...................................................................................................32

6 AB myPilot User Guide
Welcome
Welcome to a world of remote control access for the Advanced Bionics Naída CI sound
processor with the elegant and user-friendly AB myPilot remote control and status reader. The
AB myPilot provides easy management of hearing programs with visual confirmation on a
state-of-the-art color display.
The AB myPilot can be used to adjust both Naída CIs simultaneously for bilateral recipients, or
control both Naída CIs individually, allowing the recipient to adjust each sound processor to any
specific hearing situation.
Please read this user guide thoroughly to benefit from all the features of the new AB myPilot.
For safe handling and usage, carefully read the Warnings and Cautions in the previous section.
Ask a hearing care professional if you have any questions.
For further information, please visit the Advanced Bionics website, AdvancedBionics.com.
Description
Reset Button
On/Off Button
Color LCD
Display Connection
Mini USB
Keypad
Left (Previous Program)
Up (FlexControl/Volume Up)
Center (Menu/Select/Home)
Right (Next Program)
Down (FlexControl/Volume Down)

AB myPilot User Guide 7
• To access the sub-menu, briefly press the center button.
• To return to the Home screen, press the center button for two seconds. Returning to the
Home screen will automatically select the last used program.
Getting Started
Charging the Battery and General Battery Information
For safety reasons, recharge the battery only with chargers supplied by Advanced Bionics.
During the charging process, the battery symbol on the Home screen will flash. Once the
battery is fully charged, the battery symbol will stop flashing and remain visible.
Charging an empty battery typically takes about 90 minutes. It is safe to leave the charger
connected overnight—the battery cannot be overcharged.
When charging the AB myPilot for the first time, leave it to charge for five hours, even if the
battery symbol stops flashing.
A new battery’s full performance is achieved only after two or three complete charge and
discharge cycles.
The AB myPilot battery can be charged hundreds of times. If the operating time of the AB
myPilot reduces substantially, please contact a hearing care professional or Advanced Bionics.
The AB myPilot has an internal
rechargeable battery. To charge it, connect
the charging cable to the AB myPilot.
Plug the other end of the charging
cable into a power outlet. Do not use
the AB myPilot while charging.
1 2

8 AB myPilot User Guide
Turning the AB myPilot On or Off
Turning On Turning Off
For optimal convenience, you can keep the AB myPilot turned on while wearing the Naída CI.
The keypad lock is a useful feature that helps avoid accidental changes of the Naída CI settings.
See the Keypad Lock section below for more information.
Turning off the AB myPilot when you switch off the Naída CI, will help to conserve its charge.
Keypad Lock
Auto Keypad Lock
The AB myPilot is equipped with a programmable, automatic keypad lock, which locks the keys
if the AB myPilot has not being used for more than twenty seconds. To enable this feature, refer
to the Auto Keypad Lock section on page 29.
Manual Keypad Lock
You may also manually activate the keypad lock via the menu.
To Lock
To turn the AB myPilot On, press and
hold the On/Off button for two seconds
until you see the display turn On.
To turn the AB myPilot Off, press and
hold the On/Off button for two seconds
until you see the display turn Off.
To lock the keypad, press the center
button to enter the menu screen.
Scroll down using the down arrow and select
Lock Keypad. The keypad will lock and the
AB myPilot will enter sleep mode. In the Direct
Control mode the manual lock is not available.
1 2

AB myPilot User Guide 9
To Unlock
Operating Range
The AB myPilot functions as a remote control (e.g. for setting volume, sensitivity, and selecting
different hearing programs, etc). Remote control operating range is about 23” (60 cm).
Additionally, it is capable of reading status information from the Naída CI (e.g. battery status,
programs). Status readout operating range is about 12” (30 cm).
Note that placing the AB myPilot within a ½” (1cm) range of the Naída CI will cause the Naída
CI to lose connection with the AB myPilot and/or ComPilot and enter error mode. The Naída
CI will show a solid red LED and will not stimulate the implant while in this mode. At this time,
the AB myPilot will not be able to communicate with the Naída CI. The Naída CI will have to
be power cycled (restarted by removing and then reattaching the PowerCel) in order for the AB
myPilot to resume communication with the Naída CI.
Also, if a powered AB myPilot is placed too close to a C1 implant (for example, if a recipient has
an older implant on their other ear), the AB myPilot will cause the C1 implant to temporarily
lose lock—although it will quickly relock without manual intervention from the recipient. The
Naída CI will automatically relock once the AB myPilot is moved away.
Using the AB myPilot
Pairing the AB myPilot
In order for the AB myPilot to control the Naída CI(s), they must be paired. The AB myPilot may
be unpaired and paired to multiple Naída CIs, which allows one AB myPilot to be used with all
Naída CI recipients in a classroom. This is also a convenient feature for caregivers with several
To unlock the AB myPilot, press the
arrow followed by the arrow.
1

10 AB myPilot User Guide
implanted children. They would only need one AB myPilot to have remote control access for
everyone.
The pairing process must be activated by the recipient and the Naída CI must be put in a pairing
state. The system is intentionally designed this way to ensure that a Naída CI’s settings cannot
be changed by an unpaired AB myPilot. Naída CI setting changes are therefore deliberate and
done by either the recipient or the recipient’s caregiver.
The AB myPilot must be paired to the Naída CI during the first five minutes of the Naída CI
starting up. This time period is referred to as the Pairing Window and it begins as soon as the
PowerCel, Zn-Air Battery Pak, or Power Adapter is attached to the Naída CI.
After the five-minute Pairing Window closes, pairing is no longer possible. If you attempt to
pair after the Pairing Window closes, no Naída CIs will be listed in the Pairing Window. If the
Pairing Window is still open and the Naída CI is merely out of range, the ‘Closer - Try Again’
message will appear on the screen. If no Naída CIs are listed and there is no ‘Closer - Try
Again’ message, the Pairing Window has likely closed. To reopen the window, remove and then
reattach the Naída CI battery.
Sound input to the Naída CI is not affected during this period. If pairing is not desired, the
recipient can proceed with normal use of the Naída CI.
Scan for Devices
If you first received the AB myPilot at a hearing professional’s office, they may have paired
the AB myPilot to the Naída CI during your visit. If you received the AB myPilot directly from
Advanced Bionics, it will need to be paired to the Naída CI.
Pairing must be completed before the AB myPilot will interact with the Naída CI.
To begin the pairing process, have the Naída CI
you want to pair within 12” (30 cm) of the AB
myPilot. Attach the PowerCel, Zn-Air Battery
Pak, or power adapter to the Naída CI,
commencing the Pairing Window (five minute
time out). If the AB myPilot has never been
paired, upon turning it on, the AB myPilot
screen will read: ‘The AB myPilot needs to be
paired with your hearing instruments.’

AB myPilot User Guide 11
If a recipient is bilateral, both Naída CIs can be paired at once.
NOTE:
The message ‘New Pairing Found’ will only be shown if the Naída CI is not in
the list: ‘Pair Device.’ If the Naída CI has been previously paired, although it is not
currently paired, it will not be highlighted as a new pairing found.
If there are multiple Naída CIs in the vicinity of the scanning AB myPilot, up to 10 Naída CIs
can be listed in the results of the scan. AB myPilot will automatically pair up to two Naída CIs,
and they must be of the same pairing ID, meaning that they must belong to the same person
and are therefore a left and a right Naída CI. If a recipient has a back-up Naída CI for one ear,
both Naída CIs cannot be paired to the AB myPilot at the same time. For example, two Naída
CIs for the recipient’s right ear cannot both be paired to the same AB myPilot at the same time.
No automatic pairing will be performed if the AB myPilot finds more than two Naída CIs
belonging to different pairing IDs.
Press the center button to display
the main menu.
1
From the main menu, scroll down to select
Pairing. The only option shown on the pairing
menu will be Scan for Devices.
2
Select Scan for Devices. The AB myPilot
will then find all the Naída CIs within range.
The AB myPilot will tell you New Pairing
Found and the next screen will display the
Naída CI(s) found, which side they are (left
or right), and the recipient’s initials.
3
A check in a green circle indicates that the
Naída CI is paired with the AB myPilot.
4

12 AB myPilot User Guide
Pair Devices
The second item in the Pairing Menu, entitled Pair Devices, will show the Naída CIs that have
been paired to the AB myPilot. The checks in green circles indicate the Naída CI(s) are currently
paired to the AB myPilot. These Naída CIs can be unpaired by selecting the initials of the paired
processor ’s recipient and pressing the home button, causing the checkmark to disappear. The
unchecked Naída CIs are no longer paired to the AB myPilot.
The pairing menu can list up to 20 Naída CIs. The most recently paired Naída CIs will be found
at the top of the list.
To Unpair
To unpair the AB myPilot and all Naída CI(s), the recipient must do the following:
Select the center button. From the main
menu, select Setting
From the Settings menu, select Pairing.
1 2
From the Pairing menu, select Clear Pairing.
3
The AB myPilot will ask you to confirm.
Once you do, the screen Pairing IDs
Reset will be displayed.
4

AB myPilot User Guide 13
Naída CIs can also be unpaired one at a time.
Finding Paired Naída CIs
The recipient is able to identify which Naída CIs are paired to the AB myPilot. To access this function:
Press the center button; from the main
menu, select Settings.
1
From the Settings menu, select Pairing.
2
From the Pairing menu, select either Scan
for Devices or Pair Devices. From either of
these menus, you will see the check in the
green circle by the paired Naída CIs.
3
To unpair, scroll to the Naída CI with the check
you wish to unpair and press the center button,
causing the checkmark to disappear. The
unchecked Naída CIs are no longer paired to
the AB myPilot.
4
Press the center button, select Settings,
select Pairing, and then scroll down to Find
Paired Device.
1
A paired Naída CI will blink its LED. A paired left
Naída CI will blink green four times. A paired
right Naída CI will blink red five times.
2

14 AB myPilot User Guide
Selecting Preferred Home Screen
• The standard mode gives you the full overview, including program, sensitivity, and volume information.
• In the direct control mode, each button directly selects the indicated program number.
This mode is for program and volume control only, with no menu or ZoomControl screen
access. To learn how to exit the direct control mode, see page 15.
From any screen or menu level, press the center button for four seconds to return to the default
settings of the Naída CI and the Home screen.
In any screen, the recipient can return to the Home screen by briefly pressing the power button.
Home Screens
Program
Icon
Program
Name
To select different Home screens, enter the
menu by pressing the center button, then
scroll down to select Settings.
From the Settings menu, scroll down and
select Home screens.
1 2
Program
Numbers
Direct Control
Standard
Clock
Battery
Status
Volume Setting of Left Naída CI
A
B B
A
A B Volume Setting of Right Naída CI
Command
Confirmation
Indicator

AB myPilot User Guide 15
The screens of the AB myPilot may look different, depending on the preferences set by the
hearing care professional.
Standard Mode
The standard mode gives the full overview, including program, sensitivity, and volume information.
• Press the left or right arrow ( / ) to scroll back and forth through the hearing programs.
• Press the up or down arrow ( / ) to enter the volume screen. To change the volume, see
page 15 for details.
• Short press the center button to access the sub-menus.
• Press the center button for two seconds to change to the ZoomControl screen. See page 22 for details.
If bilateral, when paired to both Naída CIs, all program changes made by the AB myPilot are
applied to both Naída CIs simultaneously, unless otherwise specified by the recipient.
The order of the program sequence is set by the hearing care professional during the fitting
process. For further information on hearing programs, please ask the hearing care professional.
Direct Control Mode
In the direct control mode, each key selects the indicated program number.
The program names are shown for 10 seconds after a new program is selected.
• Press the up or down arrow ( / ) to change the volume.
• Press the left and right buttons ( + ) simultaneously for two seconds to exit the direct
control mode and enter the standard mode.
The available hearing programs are set by the hearing care professional.
In the direct control mode, the screens for volume control, sensitivity control, sub-menus, and
ZoomControl are not available. Quick Access, however, is available.
Changing Volume
The Volume screen shows the volume settings, including the most comfortable level, which was
defined by the hearing care professional during the fitting process.
Programs Center
Short Press
2 Second Press
Left Right
1 2 3
4 2 5
Program
Numbers
Clock

16 AB myPilot User Guide
Most Comfortable Level
The most comfortable level is depicted by the longer midline on the volume scale. The recipient
is able to increase the volume 10 clicks above this line or decrease the volume 10 clicks below.
Changing Volume (Direct Access)
To change the volume settings of both Naída CIs simultaneously from the Home screen:
To return to the main menu, press the center button, briefly press the power button, or just wait
a few seconds and the AB myPilot will return to the Home screen automatically.
To change the Volume settings of the
left (or right) Naída CI individually, go
to the Volume screen by pressing either
or while in the Home screen. (The
Volume screen is not available in the
direct control mode).
Once in the Volume screen, press to choose
the left side or to choose the right side, and
use to increase, or to decrease volume. To
return to changing both left and right together,
simply press the opposite arrow once.
1 2
Press either or . The Volume can
then be changed for both instruments
simultaneously by pressing to
increase the volume and to decrease
the volume.
1

AB myPilot User Guide 17
Naída CI Left/Right/Bilateral* Volume Change via Menu
Using the Menu screen to change the volume of the left, right, or both Naída CIs simultaneously:
Reset Volume
This function resets the volume of both Naída CIs to the default level as defined by the hearing
care professional during the fitting process.
Changing Sensitivity
The Sensitivity screen shows the sensitivity settings, including the baseline level, which was
defined by the hearing care professional during the fitting process.
The baseline level is depicted by the longer midline on the sensitivity scale. The recipient is able
to increase the sensitivity 10 clicks above this line or decrease the sensitivity 10 clicks below.
Press the center button, scroll down to
select Volume.
1
Press either Volume Left, Volume Right, or
Volume Bilateral*. Change the volume using
the or key, and press and hold the center
button to return to the Home screen.
2
Press the center button, select Volume and
scroll down to Reset Volume.
1
Press Confirm.
2
*Volume Bilateral feature does not apply to Naída CI Q30

18 AB myPilot User Guide
Sensitivity Change via Menu
To use the Menu screen to change the sensitivity of the left, right, or both Naída CIs simultaneously:
Status Information
From the Main Menu, the recipient can select Status Info, which lists three options to select
from that give the recipient valuable information about the Naída CI and AB myPilot status.
The three options are: Device Status, Battery Check and AB myPilot Version.
Device Status
Selecting Device Status allows the recipient access to information regarding: Program, Battery
Status, Volume Level, Sensitivity Level, and Serial Number of the Naída CI(s), which ear the
Naída CI is formatted for (Left/Right/Bilateral), if the headpiece is currently locked to the internal
implant, and the current lock count. This function is available in the standard mode.
The AB myPilot will automatically readout the Device Status from the closest paired Naída CI.
If a recipient is bilateral, they will need to move one Naída CI further away from the AB myPilot
in order to get a readout of the other Naída CI.
Battery Check
Selecting Battery Check allows the recipient to read the status of both the AB myPilot and the
Naída CI(s) battery levels.
Press the center button, scroll down to
select Sensitivity and then select either
Sensitivity Left, Sensitivity Right, or
Sensitivity Bilateral.
Change the sensitivity using the or
key and press and hold the center
button to return to the Home screen.
1 2

AB myPilot User Guide 19
In order to read out and display battery status
information, the AB myPilot must be within
about 12” (30 cm) of the Naída CI. Hold the
AB myPilot as shown in the picture below.
In the event that the readout process fails, for example because the Naída CIs are out of range,
the AB myPilot will display a question mark, followed by the message ‘Closer - Try Again’,
instead of the Naída CI battery status in the Battery Status screen. Subsequently, the Home
screen will show the previous volume and program settings.
When the AB myPilot displays the message
‘Closer - Try Again’, the recipient should retry
the readout process with the AB myPilot closer
to the Naída CI or refer to Troubleshooting
section for more details.
AB myPilot Version
Selecting AB myPilot Version will show the software version the AB myPilot is currently operating
under. This will be helpful for the hearing care professional.
Left Hearing
Instrument Battery
(1/2 full)
Right Hearing
Instrument Battery
(3/4 full)
AB myPilot Battery (full)