Advantech ARK-3380 User manual

ARK-3380
Embedded Box Computer
User Manual

ARK-3380 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2008 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of
Microsoft Corp.
All other product names or trademarks are properties of their respective
owners.
Part No. 2006338033 Edition 3
Printed in Taiwan August 2008

iii
Product Warranty (2 year)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for two years
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandize authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3380 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.
Technical Support and Assistance
1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before you
call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, applica-
tion software, etc.)
- A complete description of the problem
- The exact wording of any error messages

v
ARK-3380 Series Model
There are three sub-models in ARK-3380 series listed below:
Table 1.1: ARK-3380 Model list
Packing list
Before installing your board, make sure that the following materials have
been received:
• Warranty card
• 1 x ARK-3380 Unit
• 1 x DIN-Rail Mounting Kit (P/N:1997001110,
1997001120,1997001130,1997001140)
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Utility CD
• 1 x Flat Cable support RS-485/RS-422 mode for COM2 serial port (P/
N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack power cable (P/N: 1700001394)
If any of these items are missing or damaged, contact your distributor or
sales representative immediately.
ARK-3380-
1S0B1E: ULV Celeron® M 1 GHz Embedded Box Computer, with DVI, LVDS, Audio, Fast Ethernet, S-Video, C-Video, 1 x
RS-232, 1 x RS-232/422/485, 3 x USB2.0, 1 x 8 Bits DIO
ARK-3380-
1S4B1E: LV Pentium® M 1.4GHz, Embedded Box Computer, with DVI, LVDS, Audio, Fast Ethernet, S-Video, C-Video, 1 x
RS-232, 1 x RS-232/422/485, 3 x USB2.0, 1 x 8 Bits DIO

ARK-3380 User Manual vi
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User‘s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning.
Don‘t use liquid or sprayed detergent for cleaning. Use moisture
sheet or clothe for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equip-
ment and shall be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or
fall could cause injury.
7. Do not leave this equipment in an uncontrolled environment; stor-
age temperatures above 60ºC may damage the equipment.
8. The openings on the enclosure are for air convection hence protect-
ing the equipment from overheating. DO NOT COVER THE
OPENINGS.
9. Make sure the voltage of the power source when connecting the
equipment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do
not place anything over the power cord. The power cord must be
rated for the product and for the voltage and current marked on the
product’s electrical ratings label. The voltage and current rating of
the cord should be greater than the voltage and current rating
marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect the equip-
ment from mains to avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings; this could cause
fire or electrical shock.
14. Never open the equipment. For safety reasons, only qualified ser-
vice personnel should open the equipment.
15. If one of the following situations arise, get the equipment checked
by service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.

vii
d. The equipment has not worked well or you can not get it work
according to user‘s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage
CAUTION!
THIS COMPUTER IS PROVIDED WITH A BATTERY-POWERED
REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER OF EXPLOSION
IF BATTERY IS INCORRECTLY REPLACED. REPLACE ONLY WITH
SAME OR EQUIVLENT TYPE RECOMMENDED BY THE MANUFAC-
TURE. DISCARD USED BATTERIES ACCORDING TO THE MANU-
FACTURER’S INSTRUCTIONS.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

ARK-3380 User Manual viii

ix Table of Contents
Contents
Chapter 1 Overview .......................................................... 2
1.1 Introduction....................................................................... 2
1.2 Features ............................................................................. 2
1.2.1 Dual Display, Video Intensive capacity ........................2
1.2.2 Highly Robust Casting Construction ............................. 2
1.2.3 Highly Compact Size ..................................................... 2
1.2.4 Highly Scalable Performance with low power consump-
tion .................................................................................... 2
1.2.5 Optimized Integration ....................................................2
1.3 Hardware Specification..................................................... 3
1.3.1 Processor Core Logic System ........................................ 3
1.3.2 Display ........................................................................... 3
1.3.3 Ethernet .......................................................................... 3
1.3.4 Audio ............................................................................. 4
1.3.5 Other ..............................................................................4
1.3.6 Storage ........................................................................... 4
1.3.7 Mechanical ..................................................................... 4
1.3.8 Power Supply ................................................................. 4
1.3.9 Environment Specifications ........................................... 5
1.4 Chassis Dimensions........................................................... 6
Figure 1.1:Chassis Dimensions ...................................... 6
Chapter 2 Hardware Functionality ................................. 8
2.1 Introduction of ARK-3380 External I/O Connectors........ 8
Figure 2.1:ARK-3380 front metal face plate external I/O
connectors .......................................................... 8
Figure 2.2:ARK-3380 rear metal face plate I/O connec-
tors ..................................................................... 8
2.2 ARK-3380 front metal face plate external I/O connectors9
2.2.1 Power ON/OFF Button .................................................. 9
2.2.2 LED Indicators ............................................................... 9
2.2.3 LVDS Connector ........................................................... 9
Figure 2.3:LVDS Connector ..........................................9
Table 2.1:LVDS Connector Pin Assignment ............... 10
2.2.4 LCD Backlight On/Off control Connector .................. 10
Figure 2.4:LCD Backlight connector ...........................10
Table 2.2:LCD Backlight Connector Pin Assignment . 11
2.2.5 DIO Connector ............................................................. 11
Figure 2.5:DIO Connector ........................................... 11
Table 2.3:DIO connector ............................................. 12
2.3 ARK-3380 rear metal face plate external I/O connectors13
2.3.1 Power Input Connector ................................................ 13
Figure 2.6:Power Input Connector ............................... 13
Table 2.4:Power connector pin assignments ................13

ARK-3380 User Manual x
2.3.2 COM1 Connector ......................................................... 13
Figure 2.7:COM 1 connector ....................................... 13
Table 2.5:COM1 standard serial port pin assignments 13
2.3.3 COM2 Connector ......................................................... 15
Figure 2.8:COM 2 connector ....................................... 15
Table 2.6:COM2 standard serial port pin assignments 15
2.3.4 Audio Connector .......................................................... 16
Table 2.7:Line_In connector ........................................ 16
Table 2.8:Speaker_Out connector ................................ 16
Table 2.9:Mic_In connector .........................................16
2.3.5 DVI Connector ............................................................. 17
Table 2.10:DVI connector pin assignments .................17
2.3.6 S-Video Connector ......................................................18
Figure 2.9:S-Video connector ...................................... 18
2.3.7 Composite Video Connector ........................................18
Figure 2.10:Composite-Video connector .....................18
2.3.8 Ethernet Connector (LAN) .......................................... 18
Figure 2.11:Ethernet connector .................................... 18
Table 2.11:RJ-45 Connector pin assignments .............19
2.3.9 Reset Button ................................................................. 19
2.3.10 PS2 Keyboard/Mouse Connector ................................. 19
Figure 2.12:PS/2 connector .......................................... 19
Table 2.12:PS/2 Keyboard/Mouse connector pin assign-
ments 20
2.3.11 VGA Connector ........................................................... 20
Figure 2.13:VGA connector ........................................ 20
Table 2.13:VGA connector pin assignment .................20
2.3.12 USB Connector ............................................................ 21
Figure 2.14:USB connector ......................................... 21
Table 2.14:USB Connector .......................................... 21
Chapter 3 Hardware Installation and Upgrade ........... 24
3.1 Jumpers and Connectors..................................................24
3.2 Setting jumpers................................................................ 24
3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5) ......... 25
Table 3.1:COM2 RS-232/422/485 Jumper Selection .. 25
3.4 LCD Power Jumper Setting (J6) ..................................... 25
Table 3.2:LCD Power Setting (J6) .............................. 25
3.5 NTSC/PAL TV type Setting (J1).................................... 26
Table 3.3:Type 3.3: NTSC/PAL TV selection(J1) ......26
3.6 Installing the DDR SDRAM Memory Module...............26
3.7 Inserting a Compact Flash Card...................................... 27
3.8 Installing the 2.5" Hard Disk Drive (HDD).................... 29
3.9 Connecting Power ........................................................... 29
Chapter 4 Award BIOS Setup........................................ 32
4.1 Introduction..................................................................... 32
4.1.1 CMOS RAM Auto-backup and Restore ...................... 32
4.2 Entering Setup................................................................. 33
4.2.1 Main Menu ................................................................... 34

xi Table of Contents
4.2.2 Standard CMOS Features ............................................ 35
4.2.3 Advanced BIOS Features ............................................. 36
4.2.4 Advanced Chipset Features ......................................... 38
4.2.5 Integrated Peripherals .................................................. 40
4.2.6 Power Management Setup ...........................................41
4.2.7 PnP/PCI Configurations ...............................................44
4.2.8 Frequency/Voltage Control .......................................... 44
4.2.9 Load Optimized Defaults ............................................. 45
4.2.10 Set Password ................................................................ 45
4.2.11 Save & Exit Setup ........................................................ 46
4.2.12 Quit Without Saving ....................................................46
Chapter 5 PCI SVGA/LCD Setup ................................. 48
5.1 Introduction.................................................................... 48
5.1.1 CMOS setting for panel type ....................................... 48
Figure 5.1:Advanced Chipset features screen .............. 48
5.1.2 Display type ................................................................. 49
5.1.3 Dual Independent Display ........................................... 49
Figure 5.2:Intel® 82852/82855 GM/GME Graphics Con-
troller Properties - Devices 49
Figure 5.3:Intel® 82852/82855 GM/GME Graphics Con-
troller Properties – Extended Desktop Settings 50
5.2 Installation of the SVGA Driver ..................................... 50
5.2.1 Installation of Windows 98/Me ...................................51
Figure 5.4:Directory “Graphics” .................................. 51
5.2.2 Installation of Windows 2000/XP ................................ 52
Figure 5.5:CD Directory “2.VGA” .............................. 52
Figure 5.6:Intel® Extreme Chipset Graphics Driver Soft-
ware Install Wizard 53
Figure 5.7:Intel® Extreme Graphics Driver Setup ......53
Figure 5.8:InstallShield® Wizard Complete ............... 54
Chapter 6 Full Disassembly Procedure......................... 56
6.1 Introduction..................................................................... 56

ARK-3380 User Manual xii

2
CHAPTER
1
Overview
This chapter gives background infor-
mation on the ARK-3380. It shows you
the ark-3380 overview and specifica-
tions.
Sections include:
• Sections include:
• Introduction
• Hardware Specifications
• Chassis Dimension

ARK-3380 User Manual 2
Chapter 1 Overview
1.1 Introduction
The ARK-3380 Fan-less Embedded Box Computer combines a rich dis-
play interface and other industrial features into a rugged, compact metal
chassis for multimedia intensive applications. The fan-less operation pro-
vides noise protection to the platform when deployed in external environ-
ments. The ARK-3380 Embedded Box Computer is ideally suited for
embedded PC applications. All electronics are protected in a compact
sealed housing for convenient embedded and stand alone applications,
where space and environment considerations are critical.
1.2 Features
1.2.1 Dual Display, Video Intensive capacity
• Rich display interface of DVI, LVDS and TVout; as well as AC97 Ste-
reo audio designed for diversified applications such as Point of Infor-
mation, Gaming, Digital display broadcasting system
1.2.2 Highly Robust Casting Construction
• Fan-less operation in Aluminum sealed construction
• A special cushioned design that absorbs vibration to ensure maximum
reliability under harsh conditions
1.2.3 Highly Compact Size
• With its maximum mounting height of 69 mm, the ARK-3380 can be
used under space critical installation conditions
1.2.4 Highly Scalable Performance with low power con-
sumption
• Scalable Low Voltage and Ultra Low Voltage Pentium M class proces-
sor system to bring high computing performance with low power con-
sumption
1.2.5 Optimized Integration
• Few Parts, Easy Integration, Easy Maintenance to reduce investment
• Systems are supplied ready to run
• Long life cycle support for product continuity
• Wide range of DC 12V~24V power source offers flexibility of power
input for various automation environments.

3 Chapter1
1.3 Hardware Specification
1.3.1 Processor Core Logic System
CPU
• Intel® Ultra Low Voltage Celeron® M or Intel® Pentium® M Low
Voltage Processor, µFC-BGA 479 Package:
- ULV Celeron® M 1 GHz (for Model of ARK-3380-1S0B1E)
- LV Pentium® M 1.4 GHz (for Model of ARK-3380-1S4B1E)
System Chipset
• Intel® 852GM or Intel® 855GME Memory Controller Hub (GMCH)
Chipset:
- Intel® 852GM for model of ARK-3380-1S0B1E
- Intel® 855GME for model of ARK-3380-1S4B1E
- Intel® FW82801DB I/O Controller Hub 4 (ICH4) Chipset
400 MHz FSB
BIOS: 4Mbit Flash BIOS, supports Plug & Play
Power Management Support ATX, APM Rev. 1.2 and ACPI
System Memory
• One 200 pin SO-DIMM socket
• Supports DDR SDRAM Up to 1GB
1.3.2 Display
Chipset
Integrated graphics built-in Intel® 852GM GMCH, or Intel® 855GME
GMCH, utilizing Intel® Extreme Graphics 2 technology
Display Memory
Dynamic video memory allocation up to 64 MB
Display Interface support
• CRT Interface
• 36-bit LVDS interface, optional support up to 48-bit
• DVI interface, compliant with DVI specification 1.0
• Supports both NTSC/PAL, S-Video and Composite Video output
1.3.3 Ethernet
Ethernet Controller: Intel® 82551QM Ethernet Controller

ARK-3380 User Manual 4
Speed: 10/100MBps, IEEE 802.3u (100 BASE-T) protocol compatible
1.3.4 Audio
Audio Interface
• Audio controller on the ICH4 chip
• AC97 3D surround stereo sound, Dual 6 W Amplifier
• Supports Line_In, Speaker_Out, and Microphone_In
1.3.5 Other
Watchdog Timer: 255 levels timer interval, setup by software
Serial Port: One RS-232 port (COM1) and One RS-232/422/485 port
(COM2)
Note: The default setting of COM2 is RS-232. The RS-422/485
mode of COM2 can be support via replacing the internal cable and
adjust the jumper inside of system.
Keyboard/Mouse: One PS/2 Port to support PS/2 Mouse and PS/2 Key-
board
USB: Three USB 2.0 compliant universal Serial bus port
DIO: ARK-3380 provides one D-sub 8 Bits Female connectors, which
offers Digital IO communication interface ports. If you want to use DIO,
you can find the Pin assignment as following
1.3.6 Storage
• Supports a drive bay space for 2.5’’ HDD
• Supports a CompactFlash socket for Type I/II CompactFlash disk
1.3.7 Mechanical
Construction: Aluminum housing
Mounting: DIN-rail mounting, Desk/wall mounting
Dimension (W x H x D): 264.5 mm x 69.2 mm x 137.25 mm ( 10.41”x
2.72”x 4.4” )
Weight: Net 2 KG
1.3.8 Power Supply
• Output Rating 46 W, ATX support
• Fuse Rating 7 A @ 125 V
• Input Voltage: 12 VDC ~ 24 VDC,
- Typical:
12 VDC @ 4.5A,

5 Chapter1
16 VDC @ 3.4 A,
19 VDC @ 2.9 A,
24 VDC @ 2.3 A
• Output Voltage:
+5 VDC @ 7 A
+12 VDC @ 0.5 A
+5VSB @ 1 A
1.3.9 Environment Specifications
Operating Temperature
• When System is equipped with Industrial Grade Compact Flash Disk
only: -20 to 60° C
• When System is equipped with 2.5-inch Hard Disk: 0 to 45° C
Relative humidity 95 % @ 40 ° C(non-condensing)
Vibration loading during operation
• When system is equipped with Compact Flash Disk only:
5Grms, IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis.
• When system is equipped with 2.5-inch hard disk:
1Grms, IEC 68-2-64, random, 5~500Hz, 1 Oct./min, 1hr/axis.
Shock during operation
• When system is equipped with Compact Flash Disk only:
50Grms, IEC 68-2-27, half sine, 11 ms duration
• When system is equipped with Hard Disk:
20Grms, IEC 68-2-27, half sine, 11 ms duration
EMC Approved: CE, FCC Class A
Safety Approved: UL

ARK-3380 User Manual 6
1.4 Chassis Dimensions
Figure 1.1: Chassis Dimensions

2
CHAPTER
2
Hardware Functionality
This chapter shows how to set up the ARK-3380’s
hardware functions, including connecting peripher-
als, switches and indicators.
• Introduction of ARK-3380 External I/O connectors
• ARK-3380 front metal face plate external I/O conns
• Power On/Off Button
• LED Indicators
• LVDS Connector
• LCD Backlight On/Off control connector
• ARK-3380 rear metal face plate external I/O conns
• COM1 connector
• COM2 connector
• Ethernet connector
• Reset Button
• PS2 Keyboard/Mouse connector
• VGA connector
• USB connector
• Spk_Out, Mic_In, and Lin_In connectors
• DVI connector
• S-Video connector
• Composite connector

ARK-3380 User Manual 8
Chapter 2 Hardware Functionality
2.1 Introduction of ARK-3380 External I/O Connectors
The following two figures show the external I/O connectors on ARK-
3380. The following sections give you detail information about function
of each I/O connector.
Figure 2.1: ARK-3380 front metal face plate external I/O connectors
Figure 2.2: ARK-3380 rear metal face plate I/O connectors
HDD LED
PWR LED
BACKLIGHT
LVDS
POWER ON/OFF
USB2
USB1
DIO
SPK-OUT LIN -IN DVI S-Video Composite COM2
MIC-IN
RESET
COM1 LAN KB \ Mouse
CF \ CARD
VGA USB DC \ INPUT
69.20
65.70
252 .50