Advantech ARK-3381 Series User manual

ARK-3381
Embedded Box Computer
User Manual

ARK-3381User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2005 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of
Microsoft Corp.
All other product names or trademarks are properties of their respective
owners.
Part No. 2006338111 Edition 1.1 (ver)
Printed in Taiwan June 2006

iii
Product Warranty (1 year)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for one year
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandize authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3381User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
This product has passed the CE test for environmental specifications. Test
conditions for passing included the equipment being operated within an
industrial enclosure. In order to protect the product from being damaged
by ESD (Electrostatic Discharge) and EMI leakage, we strongly recom-
mend the use of CE-compliant industrial enclosure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.

v
Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Step 2. Contact your distributor, sales representative, or Advantech's cus-
tomer service center for technical support if you need additional
assistance. Please have the following information ready before
you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, appli-
cation software, etc.)
- A complete description of the problem
- The exact wording of any error messages
ARK-3381 Series Model
There are three sub-models in ARK-3380 series listed below:
ARK-3381-1M0A1E:
ULV Celeron® M 600 MHz Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
ARK-3381-1S1A1E:
LV Pentium® M 1.1 GHz Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
ARK-3381-1S4A1E:
LV Pentium® M 1.4GHz, Embedded Box Computer, with
VGA, LVDS, Fast Ethernet, 2 x RS-232, 5 x RS-232/422/485
Packing List
Before setting up the system, check that the items listed below are
included and in good condition. If any item does not accord with the
table, please contact your dealer immediately.
• Warranty card
• 1 x ARK-3381 Unit
• 1 x DIN-Rail Mounting Kit (P/N:1997001110,
1997001120,1997001130,1997001140)
• 1 x PS2 Keyboard/Mouse Cable (P/N: 1700060202)
• 1 x Utility CD

ARK-3381User Manual vi
• 1 x Flat Cable support RS-485/RS-422 mode for COM2 serial port (P/
N: 1700001967)
• 1 x 2-P Phoenix to DC-Jack power cable
• (P/N: 1700001394)
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User's Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning.
Use a damp cloth. Do not use liquid or spray detergents for clean-
ing.
4. For plug-in equipment, the power outlet socket must be located
near the equipment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Drop-
ping it or letting it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the
equipment from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before con-
necting the equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not
place anything over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the
power source to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or elec-
trical shock.
13. Never open the equipment. For safety reasons, the equipment
should be opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked
by service personnel:
a. The power cord or plug is damaged.
b. Liquid has penetrated into the equipment.
c. The equipment has been exposed to moisture.
d. The equipment does not work well, or you cannot get it to work
according to the user's manual.

vii
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT
WHERE THE STORAGE TEMPERATURE MAY GO BELOW -
20° C (-4° F) OR ABOVE 60° C (140° F). THIS COULD DAM-
AGE THE EQUIPMENT. THE EQUIPMENT SHOULD BE IN A
CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS
INCORRECTLY REPLACED. REPLACE ONLY WITH THE
SAME OR EQUIVALENT TYPE RECOMMENDED BY THE
MANUFACTURER, DISCARD USED BATTERIES ACCORD-
ING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-
1:1982 is no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1.
Advantech disclaims all responsibility for the accuracy of any statements
contained herein.
Wichtige Sicherheishinweise
1. 1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Ver-
wenden Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient
ein angefeuchtetes Tuch zur Reinigung.
4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und
leicht zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten.
Ein Kippen oder Fallen könnte Verletzungen hervorrufen.
7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät
vor überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen
nicht abgedeckt werden.
8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBw-
erte.
9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber
fallen kann. Es sollte auch nichts auf der Leitung abgestellt werden.

ARK-3381User Manual viii
10. Alle Hinweise und Warnungen die sich am Geräten befinden sind
zu beachten.
11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten
Sie es vom Stromnetz trennen. Somit wird im Falle einer Überspan-
nung eine Beschädigung vermieden.
12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder
Flüssigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw.
elektrischen Schlag auslösen.
13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der ele-
ktrischen Sicherheit nur von authorisiertem Servicepersonal geöff-
net werden.
14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz
zu trennen und von einer qualifizierten Servicestelle zu überprüfen:
a - Netzkabel oder Netzstecker sind beschädigt.
b - Flüssigkeit ist in das Gerät eingedrungen.
c - Das Gerät war Feuchtigkeit ausgesetzt.
d - Wenn das Gerät nicht der Bedienungsanleitung entsprechend funk-
tioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung erz-
ielen.
e - Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
f - Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der
Batterie.Ersatz nur durch densellben order einem vom Hersteller
empfohlene-mahnlichen Typ. Entsorgung gebrauchter Batterien
navh Angaben des Herstellers.
16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf
nicht fach-männische Weise gewechselt wird. Verfangen Sie die
Batterie nur gleicher oder entsprechender Type, wie vom Hersteller
empfohlen. Entsorgen Sie Batterien nach Anweisung des Herstell-
ers.
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000
beträgt 70dB(A) oder weiger.
Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend
der IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die
Richtigkeit der in diesem Zusammenhang getätigten Aussagen ab.

ix
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your
PC chassis before you work on it. Don't touch any components on
the CPU card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The
sudden rush of power as you connect a jumper or install a card may
damage sensitive electronic components.

ARK-3381User Manual x