Advantech EPC-R4710 User manual

User Manual
EPC-R4710
Rockchip Arm® Cortex®-A72
BOX Computer

EPC-R4710 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2020
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgments
ARM is trademarks of ARM Corporation.
Rockchip is trademarks of Rockchip Corporation.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. Products returned without proof of the purchase date is
not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part No. 2006R47100 Edition 1
Printed in China January 2021

iii EPC-R4710 User Manual
Declaration of Conformity
FCC Class B
Note: This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment shows obvious signs of breakage.
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.

EPC-R4710 User Manual iv
Safety Precaution – Static Electricity
Follow these simple precautions to protect yourself from harm and the products from
damage:
To avoid electrical shock, always disconnect the power from your PC chassis
before you work on it. Don't touch any components on the CPU card or other
cards while the PC is on.
Packing List
Before installation, please ensure the following items have been shipped:
1 x EPC-R4710 Box computer
1 x China rohs
2 x wall mount
4 x screw for wall mount
Optional Accessories
* Please contact us to find a suitable cellular module for your region.
Ordering Information
Part No. Description
96PSA-A36W12R1-3 ADP A/D 100-240V 36W 12V C6 DC PLUG 90°
1700001524 Power cord 3P UL 10A 125 V 180 cm (70.8 in)
170203180A Power Code 3P UK 2.5A/3A 250V 183 cm (72 in)
170203183C Power Code 3P Europe 183 cm (72 in)
1700019146 Power Cord CCC 3P 10A 250V 183 cm (72 in)
SQF-MSDM1-8G-21C SQF MICRO SD C10 MLC 8G (-25 ~ 85 °C/-4 ~ 185 °F)
968AD00479* EC20CEFAG-MINIPCIE R2.1 LTE Cat 4
EWM-C117FL06E* LTE 4G, 3G WCDMA/DC-HSPA+, 2G module, MPCI-L280H
1750006264 Antenna cable SMA(F)/MHF 15 cm (5.9 in)
1750007990-01 Antenna 4G/LTE full band L= 11 cm (4.33 in) 50 Ohm
EWM-W188M201E Wi-Fi 802.11ac/abgn 2T2R and BT4.2
1750008800-01 Antenna Cable R/P SMA (M) to MHF4, 100 mm (3.93 in)
1750008671-01 Dipole Ant.SMA/M-R 2.4/5G 2.5/4dBi BLK 109 mm (4.29 in)
Part No. Description
EPC-R4710NO-XAA1E EPC-R4710 RK3399 2GDDR16Gemc system, 0 ~ 50 °C (32 ~
122 °F)
EPC-R4710IO-XAA1E EPC-R4710 RK3399 2GDDR16Gemc system, -20 ~ 70 °C (-4
~ 158 °F)

v EPC-R4710 User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ............................................................................................... 2
1.2 Product Features....................................................................................... 2
1.2.1 Specification.................................................................................. 2
1.3 Mechanical Specifications......................................................................... 3
1.4 Electrical Specifications ............................................................................ 3
1.5 Environmental Specifications .................................................................... 3
Chapter 2 H/W Installation....................................5
2.1 Introduction ............................................................................................... 6
2.2 EPC-R4710 I/O Overview ......................................................................... 6
2.3 ECP-R4710 Outside Connectors .............................................................. 7
2.3.1 GPIOs ........................................................................................... 7
2.3.2 COM2............................................................................................ 8
2.3.3 COM 1, COM 3/4, and COM 5/6................................................... 9
2.3.4 DC Power Jack (DCIN1) ............................................................. 13
2.3.5 Power button............................................................................... 14
2.4 Quick Start Guide.................................................................................... 15
2.4.1 Debug Port Connection............................................................... 15
2.4.2 Debug Port Setting...................................................................... 15
Figure 2.1 HyperTerminal Settings for Terminal Setup ............. 15
Chapter 3 Software Functionality ......................17
3.1 Introduction ............................................................................................. 18
3.2 Set up Build Environment........................................................................ 18
3.2.1 Install Docker .............................................................................. 18
3.2.2 Get Base Image.......................................................................... 18
3.2.3 Getting Android Source Codes ................................................... 18
3.2.4 Building Android 7.1.2 Image...................................................... 19
3.3 GPIO ....................................................................................................... 20
3.4 UART ...................................................................................................... 22
3.4.1 EPC-R4710 UART...................................................................... 22
3.4.2 How to Configure RS232 or RS485 Mode.................................. 22
3.5 Audio....................................................................................................... 23
3.6 SD/MMC Card/USB Disk ........................................................................ 23
3.6.1 Browse the SD............................................................................ 23
3.7 HDMI ....................................................................................................... 24
3.7.1 HDMI Resolution......................................................................... 24
3.7.2 HDMI Audio................................................................................. 24
3.8 Multi-display ............................................................................................ 24
3.8.1 Enter U-boot Interrupt Mode ....................................................... 25
3.8.2 eDP and HDMI............................................................................ 25
3.8.3 HDMI and LVDS ......................................................................... 25
3.8.4 LVDS and eDP............................................................................ 25
3.8.5 HDMI and DP (HDMI2) ............................................................... 26
3.8.6 eDP and DP (HDMI2) ................................................................. 26
3.8.7 LVDS and DP (HDMI2)............................................................... 26
3.9 Network Setup......................................................................................... 27
3.9.1 Wi-Fi............................................................................................ 27
3.9.2 BT ............................................................................................... 29
3.9.3 3G/4G ......................................................................................... 30

EPC-R4710 User Manual vi
3.9.4 Ethernet ...................................................................................... 31
3.10 I2C .......................................................................................................... 32
Chapter 4 Advantech Services.......................... 33
4.1 RISC Design-in Services ........................................................................ 34
4.2 Contact Information................................................................................. 37
4.3 Global Service Policy .............................................................................. 38
4.3.1 Warranty Policy........................................................................... 38
4.3.2 Repair Process ........................................................................... 39

Chapter 1
1General Introduction
This chapter details background
information on the EPC-R4710.
Sections include:
Introduction
Specifications

EPC-R4710 User Manual 2
1.1 Introduction
EPC-R4710 is an Arm based box computer powered by a high-performance Rock-
chip RK3399 ARM dual Cortex-A72 and quad Cortex-A53 processors. This solution
supports 4K displays via HDMI. It delivers both dual HDMI/LVDS/eDP and diverse I/
O — including GbE, 6 x serials, 6 x USB, and 5 x GPIO. EPC-R4710 also features
Mini-PCIe, M.2, and SIM card slots for integrating Wi-Fi, Bluetooth, and 3G/4G mod-
ules. It is an ideal solution for kiosk, POS, and vending machine applications.
1.2 Product Features
1.2.1 Specification
Module Name EPC-R4710
Processor
SOC Rockchip RK3399 ARM
Spec. Dual Cortex-A72 and quad Cortex-A53 1.8 GHz
Memory
Technology LPDDR4 1333MHz
Capacity Onboard 2G
Flash 16GB eMMC NAND Flas
Ethernet
Chipset RTL8211FSI
Speed 2 x 10/100/1000Mbit
Watch Dog Timer Yes
RTC Yes
I/O
GPIO 5 x GPIO via D-SUB 9 (3.3V TTL level)
Serial Port
1 x RS232/debug
3 x RS232 w/2wire
2 x RS232/485 w/4wier
USB host/OTG 5 x USB Type A, 1 x USB OTG
SPI 1 x SPI by pin header
I2C 1 x I2C by pin header
Expansion
Mini-PCIE 1 x Full size mini PCIe slot (USB signal only)
M.2 1 x M.2 2230 Key E slot, w/SIDO*UART*PCIe*USB
SIM slot 1 x SIM slot
SD socket 1 x Micro SD slot
LED system indicators 1 x Green LED for system power
1 x Orange LED for WLAN
Button 1 x Power button, 1 x Reset button
Power
Power supply 12V
Power Type DC-in
Consumption Boost 15W@12V
SW OS Android/Debian
Mounting Wall mount

3 EPC-R4710 User Manual
Chapter 1 General Introduction
1.3 Mechanical Specifications
Dimension: 190 x 150 x 43 mm (7.4 x 5.9 x 1.69 in)
Reference Weight: 1.26 kg/2.77 lb (including whole package)
1.4 Electrical Specifications
Power supply type: DC-in 12 V.
RTC Battery:
–Typical voltage: 3 V
–Normal discharge capacity: 210 mAhC
1.5 Environmental Specifications
Operating temperature: 0 ~ 50 °C/-20 ~ 70 °C (32 ~ 122 °F/-4 ~ 158 °F)
Operating humidity: 0 ~ 90% relative humidity, non-condensing
Storage temperature: -40 ~ 85 °C (-40 ~ 185 °F)
Storage humidity: 60 °C/140 °F @ 95% RH Non-condensing
Module Name EPC-R4710
Environment
Operating Temp. 0 ~ 50 °C/-20 ~ 70 °C (32 ~ 122 °F/-4 ~ 158 °F)
Storage Temp. -40 ~ 85 °C (-40 ~ 185 °F)
Operating Humidity 5 ~ 95% Relative Humidity, non-condensing
Certification CE/FCC/CCC/BSMI Class B

EPC-R4710 User Manual 4

Chapter 2
2H/W Installation
This chapter details mechanical
and connector information for the
EPC-R4710.
Sections include:
Connector Information
Mechanical Diagrams
Quick Start Guide

EPC-R4710 User Manual 6
2.1 Introduction
The following sections show the external connectors and pin assignments.
2.2 EPC-R4710 I/O Overview
Front I/O
Rear I/O
3 x USB 2.0 2 x RS232/485
2 x RS232
Power on Antenna
(Reserved)
Antenna
(Reserved)
System
power
WLAN
Antenna
(Reserved)
Antenna
(Reserved)
Line out
Mic in
DC in RS232 2 x HDMI 2 x LAN Reset OTG
USB 2.0
USB 3.0
RS232/Debug
GPIOs

7 EPC-R4710 User Manual
Chapter 2 H/W Installation
Left-Side
2.3 ECP-R4710 Outside Connectors
2.3.1 GPIOs
EPC-R4710 supports 5 x GPIOs via a DB9 connector.
SIM SD
Pin Description Pin Description
1 GPIO1 6 GPIO2
2 NC 7 GPIO4
3 GPIO5 8 GPIO6
4 NC 9 NC
5 GND

EPC-R4710 User Manual 8
2.3.2 COM2
COM2 can be used as RS232 port or debug port by J4 select.
Pin Description Pin Description
1 NC 5 GND
2 COM4_RXD 6 NC
3 COM4_TXD 7 NC
4 NC 8 NC
9 NC
J4 Uart2 is used for com port and debug mode selection
Part number 1653003101
Footprint HD_3x1P_79_D
Description PIN HEADER 3x1P 2.0 mm 180D(M) DIP 2000-13 WS
Setting Function
(1-2) Debug Port (Default)
(2-3) RS232
J4
COM2 RS232/ debug

9 EPC-R4710 User Manual
Chapter 2 H/W Installation
2.3.3 COM 1, COM 3/4, and COM 5/6
COM1 can only be used as RS232 with 2 wires.
COM 3 and COM 4 can only be used as RS232 with 4 wires.
COM3:
COM4:
Pin Description Pin Description
1 NC 5 GND
2 COM4_RXD 7 NC
3 COM4_TXD 8 NC
4 NC 9 NC
9 NC
Pin Description Pin Description
1 NC 5 GND
2 COM3_RXD 6 NC
3 COM3_TXD 7 COM3_RTS
4 NC 8 COM3_CTS
9 NC
Pin Description Pin Description
1 NC 5 GND
2 COM4_RXD 6 NC
3 COM4_TXD 7 COM4_RTS
4 NC 8 COM4_CTS
9 NC

EPC-R4710 User Manual 10
COM 5 and COM 6 can be used as RS232 or RS485 by sw config, and when users
set it as RS485, they can select the impedance on/off using J1. Otherwise EPC-
R4710 supports 12/5V @0.5A power supply via COM 5 and COM 6. Power levels
can be selected using J3.
COM5:
COM6:
Pin Description Pin Description
1 COM5_DCD 5 GND
2 COM5_RXD 6 NC
3 COM5_TXD 7 COM5_RTS
4 NC 8 COM5_CTS
9 NC
Pin Description Pin Description
1 COM6_DCD 5 GND
2 COM6_RXD 6 NC
3 COM6_TXD 7 COM6_RTS
4 NC 8 COM6_CTS
9 NC

11 EPC-R4710 User Manual
Chapter 2 H/W Installation
J1 COM5 and COM6 RS485 impedance ON/OFF
Part number 1653003201-01
Footprint HD_3x2P_79_D_PRX
Description PIN HEADER 2X3P 2.00mm 180D(M) DIP 1140-010-06SN
Setting Function
(1-3) COM5 RS485 impedance OFF
(3-5) COM5 RS485 impedance ON
(2-4) COM6 RS485 impedance OFF
(4-6) COM6 RS485 impedance ON
J1
COM5/6 Impedance

EPC-R4710 User Manual 12
J3 COM5 and COM6 power 12 and 5V level select
Part number 1653003101
Footprint HD_3x1P_79_D
Description PIN HEADER 3x1P 2.0 mm (.078 in) 180D(M) DIP 2000-13 WS
Setting Function
(1-2) 5V
(2-3) 12V
J3
COM3/4 12/5V select

13 EPC-R4710 User Manual
Chapter 2 H/W Installation
2.3.4 DC Power Jack (DCIN1)
EPC-R4710 supports a DC-jack header that can be connected 12V DC external
power input.
Pin Description
1 V_DC_IN (12V)
2 GND
3 GND

EPC-R4710 User Manual 14
2.3.5 Power Button
EPC-R4710 utilizes ATX mode by default. You can configure AT mode using SW1.
J1 COM 5 and COM 6 RS485 impedance ON/OFF
SW1 AT & ATX Mode Switch
Part number 1600000071
Footprint SW_3P_CJS-1201TA1
Description SLIDE SW CJS-1201TA1 SMD 3P SPDT P=6.0mm W=2.5mm
Setting Function Setting Function
(1-2) ATX (1-2) ATX
(2-3) AT (2-3) AT (default)
SW1
AT & ATX switch