Advantech AIR-500D User manual

User Manual
AIR- 500D
Embedded Box PC

AIR-500D User Manual
ii
Please note:
Attention!
This package contains a hard-copy user manual in Chinese for China CCC certifica-
tion purposes. There is an English user manual included as a PDF file on the CD.
Please disregard the Chinese hard copy user manual if the product is not to be sold
and/or installed in China.

Copyright
iii
AIR-500D User Manual
The documentation and the software included with this product are copyrighted 2022
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to improve the products described in this manual at any time without notice. No part
of this manual may be reproduced, copied, translated, or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd. The infor-
mation provided in this manual is intended to be accurate and reliable. However,
Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringements
on the rights of third parties that may result from its use.
Acknowledgments
Award is a trademark of Award Software International, Inc.
VIA is a trademark of VIA Technologies, Inc.
IBM, PC/AT, PS/2 and VGA are trademarks of International Business Machines Cor-
poration.
Intel® and Pentium® are trademarks of Intel Corporation.
Microsoft Windows® is a registered trademark of Microsoft Corp.
RTL is a trademark of Realtek Semi-Conductor Co., Ltd.
ESS is a trademark of ESS Technology, Inc.
UMC is a trademark of United Microelectronics Corporation.
SMI is a trademark of Silicon Motion, Inc.
Creative is a trademark of Creative Technology LTD.
CHRONTEL is a trademark of Chrontel Inc.
All other product names or trademarks are properties of their respective owners.
For more information about this and other Advantech products, please visit our web-
site at:
http://www.advantech.com/
http://www.advantech.com/ePlatform/
For technical support and service, please visit our support website at:
http://support.advantech.com.tw/support/
Part No. Edition 1
Printed in China October 2022

AIR-500D User Manual
iv
Product Warranty (2 Years)
Advantech warrants the original purchaser that all of its products will be free from
defects in materials and workmanship for two years from the date of purchase.
This warranty does not apply to any products that have been repaired or altered by
persons other than repair personnel authorized by Advantech, or products that have
been subject to misuse, abuse, accident, or improper installation. Advantech
assumes no liability under the terms of this warranty as a consequence of such
events.
Because of Advantech’s high quality-control standards and rigorous testing, most
customers never need to use our repair service. If an Advantech product is defective,
it will be repaired or replaced free of charge during the warranty period. For out-of-
warranty repairs, customers are billed according to the cost of replacement materials,
service time, and freight. Please consult your dealer for more details.
If you believe that your product is defective, follow the steps outlined below.
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software, etc.) Note any-
thing abnormal and list any on-screen messages displayed when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain a return merchandise authori-
zation (RMA) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a completed Repair and Replacement
Order Card, and a proof of purchase date (such as a photocopy of your sales
receipt) into a shippable container. Products returned without a proof of pur-
chase date are not eligible for warranty service.
5. Write the RMA number clearly on the outside of the package, and ship the pack-
age prepaid to your dealer.
Declaration of Conformity
FCC Class B
This equipment has been tested and found to comply with the limits for a Class B dig-
ital device, pursuant to part 15 of the FCC Rules. These limits are designed to pro-
vide reasonable protection against harmful interference in residential installations.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interfer-
ence to radio communications. However, there is no guarantee that interference will
not occur in a particular installation. If this equipment does cause harmful interfer-
ence to radio or television reception, which can be determined by turning the equip-
ment off and on, users are encouraged to try to correct the interference by one or
more of the following measures:
Reorient or relocate the receiving antenna
Increase the separation between the equipment and receiver
Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected
Consult your dealer or an experienced radio/TV technician for help

Technical Support and Assistance
v
AIR-500D User Manual
1. Visit the Advantech website at www.advantech.com/support to obtain the latest
product information.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before calling:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages
Warnings, Cautions, and Notes
Warning! Warnings indicate conditions that if not observed can cause personal
injury!
Caution! Cautions are included to help prevent hardware damage and data
losses.
Note! Notes provide additional optional information.
Packing List
Before system installation, check that the items listed below are included and in good
condition. If any item does not accord with the list, contact your dealer immediately.
1 x AIR-500D Unit
1 x Mounting Kit
1 x User Manual (Simplified Chinese)
1 x Warranty
1 x China RoHS

AIR-500D User Manual
vi
Ordering Information
Part
No.
CPU
DDR4
GbE
GPIO
VGA
2.5’’ SATA
III HDD Bay
RS-232/
422/485
USB
3.0
M.2 B
Key
M.2 E
Key
SIM
BMC
TPM
IPMI
Power
Supply
Expansion
AIR-
500D-
T10A1
Intel Xeon
D-1746TER
AIR-
500D-
T40A1
Intel Xeon
D- 1735TR
Up to
128GB
4
1
1
2 (Up
to 4)
4
6
1
1
1
2
Optional
Yes
1200W
1 x PCI
1 x PCIex4
2 x PCIx16
AIR-
500D-
T50A1
Intel Xeon
D-1715TER
Note! BMC having one each in COM/LAN port; Memory/Storage and operating system
bundled by request.
AIR-500D Default SKU Option Items
Optional Item for Default SKU
Part Number
Description
1700021723- 02
Power Cord UL 3P 15A 125V 183cm(IEC320-C19), USA type
1700023533- 01
Power Cord EU 3P 16A 250V 183cm, EU type
1700023534- 01
Power Cord BSI 3P 16A 250V 183cm, UK type
1700023536- 01
Power Cord PSE 3P 20A 250V 183cm, PSE special connector*
*The PSE power cord (P/N: 1700023536-01) connector is special type, and the
image is as below.

Safety Instructions
vii
AIR-500D User Manual
1. Read these safety instructions carefully.
2. Retain this user manual for future reference.
3. Disconnect the equipment from all AC outlets before cleaning. Use only a damp
cloth for cleaning. Do not use liquid or sprayed detergent.
4. For pluggable equipment, the power outlet should be near the equipment and
easily accessible.
5. Protect the equipment from humidity.
6. Place the equipment on a reliable surface during installation. Dropping or letting
the equipment fall may cause damage.
7. The openings on the enclosure are for air convection and protect the equipment
from overheating. Do not cover the openings.
8. Ensure that the voltage of the power source is correct before connecting the
equipment to a power outlet.
9. Position the power cord away from high-traffic areas. Do not place anything over
the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect the equipment from the
power source to avoid damage from transient over-voltage.
12. Never pour liquid into an opening as this can cause fire or electrical shock.
13. Never open the equipment. For safety reasons, only qualified service personnel
should open the equipment.
14. If one of the following occurs, have the equipment checked by service person-
nel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment is malfunctioning or does not operate according to the user
manual.
The equipment has been dropped and damaged.
The equipment shows obvious signs of breakage.
15. Do not leave the equipment in an environment with a storage temperature of
below -40 °C (-40 °F) or above 85 °C (185 °F) as this may cause damage. The
equipment should be stored in a controlled environment.
16. Any unverified component may cause unexpected damage. To ensure correct
installation, always use the components (e.g., screws) provided in the acces-
sory box.
17. CAUTION: The equipment is equipped with a battery-powered real-time clock
circuit. There is a risk of explosion if a battery is incorrectly replaced. Replace
only with same or equivalent type as recommended by the manufacturer. Dis-
card all used batteries according to the manufacturer’s instructions.
18. Always disconnect the power cord from the chassis before manually handling
the hardware. Do not implement connections or configuration changes while the
device is powered on. Sudden power surges may damage sensitive electronic
components.
19. In accordance with IEC 704-1:1982 specifications, the sound pressure level at
the operator’s position does not exceed 70 dB (A).
20. The equipment should only be installed in a restricted access area.
21. This product is intended to be supplied by a UL Listed power supply suitable for
use at minimum Tma 50° C (122°F) whose output meets PS2 (or LPS), ES1(or

AIR-500D User Manual
viii
SELV) and output is rated: 9-36Vdc, 16.65-4.16A. Please contact Advantech for
further information.
DISCLAIMER: These instructions are provided according to IEC 704-1 specifica-
tions. Advantech disclaims all responsibility for the accuracy of any statements con-
tained herein.
Consignes de Sécurité
1. Veuillez lire attentivement ces instructions de sécurité.
2. Veuillez conserver ce manuel de l'utilisateur pour référence ultérieure.
3. Veuillez débrancher cet équipement de la prise secteur avant le nettoyage. Utili-
sez un chiffon humide. Ne pas utiliser de détergent liquide ou pulvérisé pour le
nettoyage. Utilisez une feuille ou un chiffon humide pour le nettoyage.
4. Pour les équipements enfichables, la prise de courant doit être à proximité de
l'équipement et doit être facilement accessible.
5. S'il vous plaît garder cet équipement de l'humidité.
6. Posez cet équipement sur une surface fiable lors de l'installation. Une chute ou
une chute pourrait causer des blessures.
7. Les ouvertures sur le boîtier sont destinées à la convection d'air, protégeant.
ainsi l'équipement de la surchauffe. NE COUVREZ PAS LES OUVERTURES.
8. La prise de courant doit avoir une connexion mise à la terre.
9. Placez le cordon d'alimentation de sorte que personne ne puisse marcher des-
sus.
Ne placez rien sur le cordon d'alimentation.
10. Tous les avertissements et mises en garde sur l'équipement doivent être notés.
11. Si l'appareil n'est pas utilisé pendant une longue période, débranchez-le du sec-
teur pour ne pas être endommagé par une surtension transitoire.
12. Ne jamais verser de liquide dans les ouvertures de ventilation; Cela pourrait
provoquer un incendie ou un choc électrique.
13. N'ouvrez jamais l'équipement. Pour des raisons de sécurité, seul le personnel
de maintenance qualifié doit ouvrir l'équipement.
14. Si l'une des situations suivantes se présente, faites vérifier le matériel par le
personnel de service:
Le cordon d'alimentation ou la fiche est endommagé.
Un liquide a pénétré dans l'appareil.
L'équipement a été exposé à l'humidité.
L'équipement ne fonctionne pas bien ou vous ne pouvez pas le faire. fonction-
ner conformément au manuel d'utilisation.
Equipment L'équipement est tombé et a été endommagé.
Equipment L'équipement présente des signes évidents de rupture.
15. Ne laissez pas cet équipement dans un environnement où la température de
stockage peut être inférieure à -40° C (-40° F) ou supérieure à 85° C (185° F).
Cela pourrait endommager l'équipement. L'équipement doit être dans un envi-
ronnement contrôlé.
16. Tout composant non vérifié peut causer des dommages inattendus. Pour garan-
tir une installation correcte, veuillez toujours utiliser les composants (ex. Vis)
fournis avec la boîte d'accessoires.
17. ATTENTION: L'ordinateur est équipé d'un circuit d'horloge temps réel alimenté
par batterie. Il y a un risque d'explosion si la batterie est remplacée de manière
incorrecte. Remplacez uniquement avec le même type ou un type équivalent
recommandé par le fabricant. Jetez les piles usagées conformément aux
instructions du fabricant.

ix
AIR-500D User Manual
18. Débranchez toujours complètement le cordon d'alimentation de votre châssis
lorsque vous utilisez du matériel. Ne faites pas de connexion quand l'appareil
est sous tension. Les composants électroniques sensibles peuvent être endom-
magés par des surtensions soudaines.
19. Niveau de pression acoustique au poste de l'opérateur selon la norme CEI 704-
1: 1982 n'est pas supérieur à 70 dB (A).
20. L'équipement ne doit être installé que dans une zone d'accès restreint.
21. Au moyen d'un cordon d'alimentation connecté à une prise de courant avec
mise à la terre.
22. Ce produit est destiné à être alimenté par un bloc d'alimentation homologué UL
adapté à une utilisation à Tma 50 degrés C min. dont la sortie est conforme à
PS2 (ou LPS), ES1 (ou SELV) et dont la sortie est nominale: 9-36Vdc, 16.65-
4.16A, si besoin d'aide supplémentaire, veuillez contacter Advantech pour plus
d'informations.
AVERTISSEMENT: Cet ensemble d'instructions est donné conformément à la norme
CEI 704-1. Advantech décline toute responsabilité quant à l'exactitude des déclara-
tions contenues dans ce.

AIR-500D User Manual
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xi
AIR-500D User Manual
Contents
Chapter 1 General Introduction ...........................1
1.1 Introduction ................................................................................................ 2
1.2 Product Features ....................................................................................... 3
1.2.1 General.......................................................................................... 3
1.2.2 Ethernet ......................................................................................... 3
1.3 Chipset....................................................................................................... 4
1.3.1 Functional Specifications ............................................................... 4
1.3.2 SUSI 4.2 ........................................................................................ 4
1.4 Mechanical Specifications.......................................................................... 5
1.4.1 System Dimensions....................................................................... 5
Figure 1.1 AIR-500D Mechanical Dimensions Diagram ............... 5
1.4.2 Weight ........................................................................................... 5
1.5 Power Requirements.................................................................................. 5
1.5.1 System Power ............................................................................... 5
1.6 Operating Environment Specifications ....................................................... 6
1.6.1 Operating Temperature ................................................................. 6
1.6.2 Relative Humidity........................................................................... 6
1.6.3 Storage Temperature..................................................................... 6
1.6.4 Safety ............................................................................................ 6
1.6.5 EMC............................................................................................... 6
Chapter 2 Hardware Configuration......................7
2.1 Introduction ................................................................................................ 8
2.2 Jumpers ..................................................................................................... 8
2.2.1 Jumper Description........................................................................ 8
2.2.2 Jumper List .................................................................................... 8
Table 2.1: Jumper List.................................................................. 8
2.2.3 Jumper Location ............................................................................ 9
Figure 2.1 Jumper Layout............................................................. 9
2.2.4 Jumper Settings............................................................................. 9
2.2.5 Bottom Jumper List...................................................................... 10
2.2.6 Jumper Location .......................................................................... 10
2.2.7 Jumper Settings........................................................................... 11
2.3 Connectors............................................................................................... 13
2.3.1 External I/O Locations ................................................................. 13
Figure 2.2 Front I/O Connector Diagram .................................... 13
Figure 2.3 COM Port Connector................................................. 14
Table 2.2: COM Connector Pin Assignments............................. 14
Figure 2.4 Ethernet Connector ................................................... 14
Table 2.3: CN5/CN6 Ethernet Connector Pin Assignments........ 14
Figure 2.5 Power ON/OFF Button .............................................. 15
Figure 2.6 LED Indicators ........................................................... 15
Figure 2.7 USB 3.0 Connector ................................................... 16
Table 2.4: Table 2.5: USB 3.0 Connector Pin Assignments ....... 16
Figure 2.8 BMC Dedicated LAN Connector................................ 16
Table 2.5: CN9 BMC Dedicated LAN Connector Pin Assignments
13
Figure 2.9 BMC Dedicated COM Port......................................... 17
Table 2.6: COM2 BMC Dedicated COM Port Pin Assignments 17
Figure 2.10BMC Dedicated VGA Port ......................................... 17
Table 2.7: VGA Connector Pin Assignments............................. 17
2.4 Installation................................................................................................ 18
2.4.1 Memory Installation...................................................................... 18
2.4.2 HDD/SSD Installation................................................................... 19

AIR-500D User Manual
xi
i
2.4.3 miniPCIe/mSATA/m.2 Module Installation .................................... 20
2.4.4 M.2 Module Installation................................................................ 23
Chapter 3 BIOS Settings.....................................23
3.1 Introduction ...............................................................................................24
3.2 Entering the Setup ....................................................................................25
3.2.1 Main Setup ...................................................................................25
3.2.2 Advanced BIOS Features Setup ..................................................26
3.2.3 Platform Configuration ...................................................................41
3.2.4 Socket Configuration .....................................................................47
3.2.5 Server Management.....................................................................54
3.2.6 Security ........................................................................................59
3.2.7 Boot..............................................................................................61
3.2.8 Save & Exit...................................................................................62
Appendix A Watchdog Timer Sample Code ........ 63
A.1 EC Watchdog Timer Sample Code ...........................................................64

Chapter
1
General Introduction
This chapter details background
information on the AIR-500D
series.

AIR-500D User Manual
2
1.1 Introduction
Advantech’s AIR-500D is a high-performance edge computer with multiple expansion slots
and fast data transfer speeds that empower AI model training applications. It is equipped with
Intel® Xeon® D-1700 series processor and 4 x DDR4 SODIMM sock- ets that support up to
128GB. AIR-500D provides slots for PCI, PCIe x4, and PCIe x16 for up to 350W graphics
card, and this configuration is ideal for AI vision robotic applications to install motion control
card, frame grabber and high-performance graphic card.
Multiple I/O and Storages
AIR-500D offers 4x GbE, 6x USB 3.0, 4x COM ports and BMC one each in LAN/COM port.
In addition, to store and trans- fer a large amount of data, AIR-500D supports up to 4 x 2.5”
SATA III hard drive bays and delivers high data transfer rates via optional 10GbE ports and
M.2 B key for 5G modules.
Advanced Security and Remote Management
To enhance the security of AIR-500D, the system has dual BIOS for BIOS backup and recov-
ery, lowering the risk of BIOS damage and protecting BIOS from potential virus or data cor-
ruptions. AIR-500D on-board BMC (baseboard management con- troller) provides IPMI
architecture for remote management.
Built-in Intelligent Management Tools —Advantech SUSI API and WISE-Devi- ceOn
Advantech SUSI API provides a valuable suite of programmable APIs such as multi- level
watchdog, hardware monitoring, system restoration, and other user-friendly interfaces.
SUSI API is an intelligent self-management cross platform tool that monitors the sys- tem’s
status for problems and takes action in the event of abnormalities. SUSI API offers a boot up
guarantee in critical, low-temperature environments so systems can automatically recover
when voltages dip. SUSI API makes the entire system more reliable and intelligent. AIR-500D
also supports Advantech’s own WISE-DeviceOn, which provides easy remote management
so users can monitor, configure, and con- trol a large number of terminals to make mainte-
nance and system recovery simpler.

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AIR-500D User Manual
1.2 Product Features
1.2.1 General
CPU: Intel® Xeon® D-1700 series processor (up to 10 cores 67W)
Intel® Xeon® , 10 core, power consumption 67W
Intel® Xeon® , 8 core, power consumption 59W
Intel® Xeon® , 4 core, power consumption 50W
System Chipset: SoC
BIOS: AMI EFI 512Mbit?
System Memory: 4x DDR4 2666/2933MHz ECC/non-ECC SO-DIMM, up to
128GB
Watchdog Timer: Single chip Watchdog 255-level interval timer, setup by soft-
ware
I/O Interface: 4 x RS232/422/485
USB: 6x USB 3.0 compliant ports
Audio: High Definition Audio (HD), Line-out/Mic-in
IPMI 2.0 support: Aspeed AST2500 BMC supports IPMI 2.0 (Intelligent Plat-
form Management Interface 2.0) via dedicate LAN, VGA, and console port
–1 x VGA
–1 x GbE management port
–1 x console port
Storage: 2 x 2.5" swappable SATAIII HDD Bay with RAID 0/1 and max height
15mm/0.591inch (up to 4 x 2.5" SATAIII HDD Bay by request)
Expansion Interface:
–1 x M.2 2230/2242/2280/3030/3042/3052 B Key (support SIM holder)
–1 x M.2 2230 E key for Wi-Fi modules
TPM: TPM2.0 (support by optional AMO-I029)
1.2.2 Ethernet
 Chipset: –LAN1/2/3/4 Intel® i210
 Speed: –LAN1/2/3/4 10/100/1000
 Interface: Up to 4 x RJ45
Chapter 1
General Introduction

AIR-500D User Manual
4
1.3 Chipset
1.3.1 Functional Specifications
1.3.1.1 Processor
Processor
Intel® Xeon® D-1746TER, 10 core, power consumption 67W
Intel® Xeon® D-1735TR, 8 core, power consumption 59W
Intel® Xeon® D-1715TER, 4 core, power consumption 50W
Memory Supports DDR4 2666/2933MHz up to 128GB 4 x 260-pin SODIMM
socket type
1.3.1.2 Chipset
SATA Interface
USB Interface
 Supports several optional sections of Serial ATA III: Exten-
sions to Serial ATA 1.0 Specification, Revision 1.0
 Supports SATA transfers to 600 Mbytes/sec.
 USB host interface with support for 6 x USB 3.0 ports
 All ports are High-Speed, Full-Speed, and Low-Speed capa-
ble
 Supports legacy keyboard/mouse
BIOS AMI 512-Mbit EFI Flash BIOS via SPI
1.3.1.3 Others
Serial Ports
 4x serial ports
 Supports IRQ Sharing among serial ports under Microsoft
Windows OS
 COM1, COM2, COM3, COM4: RS232/422/485
Ethernet LAN1/2/3/4 support 10/100/1000 Mbps
 LAN Connectors: Phone Jack RJ45 8P 90D (F)
Battery Backup BATTERY 3V/210 mAh with WIRE x 1
TPM TPM 2.0 (support by optional AMO-I029)
1.3.2 SUSI 4.2
SUSI API
Sequence Control Supported
Watchdog Timer Multi-level WDT (set by Advantech iManager)
Programmable 1-255 sec/min
Hardware Monitor CPU Temperature/input Current/input Voltage
System Information Running HR/Boot record

5
AIR-500D User Manual
1.4 Mechanical Specifications
1.4.1 System Dimensions
270[10.62] x 260 [10.23] x 399 [15.71] Unit: mm [Inch]
1.4.2 Weight
Figure 1.1 AIR-500D Mechanical Dimensions Diagram
10.6Kg (23.37 lbs)
1.5 Power Requirements
1.5.1 System Power
Power Type: inbuilt ATX
Minimum Power Input: 100~240VAC
Power Supply: 1200W power supply built in
Chapter 1
General Introduction

AIR-500D User Manual
6
1.6 Operating Environment Specifications
1.6.1 Operating Temperature
With extended peripherals: -10 ~ 50° C
1.6.2 Relative Humidity
95% @ 40° C (104° F) (non-condensing)
1.6.3 Storage Temperature
-40 ~ 85° C (-40 ~ 185° F)
1.6.4 Safety
CB (62368), UL (62368), UKCA, CCC, BSMI
1.6.5 EMC
CE/FCC Class B, UKCA, CCC, BSMI

Chapter
Hardware
Configuration
2

AIR-500D User Manual
8
Table 2.1: Jumper List
2.1 Introduction
The following sections show the internal jumper settings and the external connector
pin assignments for different applications.
2.2 Jumpers
2.2.1 Jumper Description
You may configure AIR-500D to match the needs of your application by setting jump-
ers. A jumper is a metal bridge used to close an electric circuit. It consists of two
metal pins and a small metal clip (often protected by a plastic cover) that slides over
the pins to connect them. To close a jumper, you connect the pins with the clip. To
open a jumper, remove the clip. Sometimes a jumper will have three pins, labeled 1,
2 and 3. In this case you would connect either pins 1 and 2, or 2 and 3.
The jumper settings are schematically diagrammed in this manual as follows:
A pair of needle-nose pliers may be helpful when working with jumpers. If you have
any doubts about the best hardware configuration for your application, contact your
local distributor or sales representative before you make any changes. Generally, you
simply need a standard cable to make most connections.
2.2.2 Jumper List
JCMOS1 Clear CMOS
PSON1 Auto Power On Setting