Advantech ARK-3382 User manual

ARK-3382
Embedded Box Computer
User Manual

ARK-3382 User Manual ii
Copyright
The documentation and the software included with this product are copy-
righted 2005 by Advantech Co., Ltd. All rights are reserved. Advantech
Co., Ltd. reserves the right to make improvements in the products
described in this manual at any time without notice. No part of this man-
ual may be reproduced, copied, translated or transmitted in any form or
by any means without the prior written permission of Advantech Co., Ltd.
Information provided in this manual is intended to be accurate and reli-
able. However, Advantech Co., Ltd. assumes no responsibility for its use,
nor for any infringements of the rights of third parties, which may result
from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of
Microsoft Corp.
All other product names or trademarks are properties of their respective
owners.
Part No. 2006338210 1st Edition
Printed in Taiwan May 2005

iii
Product Warranty (1 year)
Advantech warrants to you, the original purchaser, that each of its prod-
ucts will be free from defects in materials and workmanship for one year
from the date of purchase.
This warranty does not apply to any products which have been repaired or
altered by persons other than repair personnel authorized by Advantech,
or which have been subject to misuse, abuse, accident or improper instal-
lation. Advantech assumes no liability under the terms of this warranty as
a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous test-
ing, most of our customers never need to use our repair service. If an
Advantech product is defective, it will be repaired or replaced at no
charge during the warranty period. For out-of-warranty repairs, you will
be billed according to the cost of replacement materials, service time and
freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For
example, CPU speed, Advantech products used, other hardware
and software used, etc.) Note anything abnormal and list any
onscreen messages you get when the problem occurs.
2. Call your dealer and describe the problem. Please have your man-
ual, product, and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return
merchandise authorization) number from your dealer. This allows
us to process your return more quickly.
4. Carefully pack the defective product, a fully-completed Repair and
Replacement Order Card and a photocopy proof of purchase date
(such as your sales receipt) in a shippable container. A product
returned without proof of the purchase date is not eligible for war-
ranty service.
5. Write the RMA number visibly on the outside of the package and
ship it prepaid to your dealer.

ARK-3382 User Manual iv
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications
when shielded cables are used for external wiring. We recommend the use
of shielded cables. This kind of cable is available from Advantech. Please
contact your local supplier for ordering information.
This product has passed the CE test for environmental specifications. Test
conditions for passing included the equipment being operated within an
industrial enclosure. In order to protect the product from being damaged
by ESD (Electrostatic Discharge) and EMI leakage, we strongly recom-
mend the use of CE-compliant industrial enclosure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits
for a Class A digital device, pursuant to part 15 of the FCC Rules. These
limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environ-
ment. This equipment generates, uses, and can radiate radio frequency
energy and, if not installed and used in accordance with the instruction
manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful inter-
ference in which case the user will be required to correct the interference
at his own expense.

v
Technical Support and Assistance
Step 1. Visit the Advantech web site at www.advantech.com/support
where you can find the latest information about the product.
Contact your distributor, sales representative, or Advantech's customer
service center for technical support if you need additional assistance.
Please have the following information ready before you call:
- Product name and serial number
- Description of your peripheral attachments
- Description of your software (operating system, version, application
software, etc.)
- A complete description of the problem
- The exact wording of any error messages
ARK-3382 Series Model
There are three sub-models in ARK-3382 series listed below:
Table 1.1: ARK-3382 Model list
Packing list
Before installing your board, make sure that the following materials have
been received:
• Warranty certificate
• Software Supporting CD-ROM
• 6P-6P-6P 20cm KB and PS/2 Mouse Y cable (P/N: 1700060202)
• DIN-rail mounting accessory (P/N: 1997001110, 1997001120,
1997001130,
1997001140)
If any of these items are missing or damaged, contact your distributor or
sales representative immediately.
ARK-3382-
1M0A1: ULV Celeron® M 600 MHz Embedded Box Computer, with VGA/LVDS, Four 10/100 BaseT Fast Ethernets, 1 x RS-
232, 1 x RS-232/422/485
ARK-3382-
1S1A1: LV Pentium® M 1.1 GHz Embedded Box Computer, with VGA/LVDS, Four 10/100 BaseT Fast Ethernets, 1 x RS-
232, 1 x RS-232/422/485
ARK-3382-
1S4A1: LV Pentium® M 1.4GHz, Embedded Box Computer, with VGA/LVDS, Four 10/100 BaseT Fast Ethernets, 1 x RS-
232, 1 x RS-232/422/485

ARK-3382 User Manual vi
Safety Instructions
1. Please read these safety instructions carefully.
2. Please keep this User‘s Manual for later reference.
3. Please disconnect this equipment from AC outlet before cleaning. Don‘t
use liquid or sprayed detergent for cleaning. Use moisture sheet or clothe
for cleaning.
4. For pluggable equipment, the socket-outlet shall near the equipment and
shall be easily accessible.
5. Please keep this equipment from humidity.
6. Lay this equipment on a reliable surface when install. A drop or fall
could cause injury.
7. Do not leave this equipment in an uncontrolled environment; storage
temperatures above 60ºC may damage the equipment.
8. The openings on the enclosure are for air convection hence protecting
the equipment from overheating. DO NOT COVER THE OPENINGS.
9. Make sure the voltage of the power source when connecting the equip-
ment to the power outlet.
10. Place the power cord such a way that people cannot step on it. Do not
place anything over the power cord. The power cord must be rated for the
product and for the voltage and current marked on the product’s electrical
ratings label. The voltage and current rating of the cord should be greater
than the voltage and current rating marked on the product.
11. All cautions and warnings on the equipment should be noted.
12. If the equipment is not used for long time, disconnect the equipment
from mains to avoid being damaged by transient over-voltage.
13. Never pour any liquid into ventilation openings; this could cause fire or
electrical shock.
14. Never open the equipment. For safety reasons, only qualified service
personnel should open the equipment.
15. If one of the following situations arise, get the equipment checked by
service personnel:
a. The Power cord or plug is damaged.
b. Liquid has penetrated the equipment.
c. The equipment has been exposed to moisture.

vii
d. The equipment has not worked well or you can not get it work
according to user‘s manual.
e. The equipment has been dropped and damaged.
f. The equipment has obvious signs of breakage
CAUTION!
THIS COMPUTER IS PROVIDED WITH A BATTERY-POWERED
REAL-TIME CLOCK CIRCUIT. THERE IS A DANGER OF
EXPLOSION IF BATTERY IS INCORRECTLY REPLACED.
REPLACE ONLY WITH SAME OR EQUIVLENT TYPE RECOM-
MENDED BY THE MANUFACTURE. DISCARD USED BATTER-
IES ACCORDING TO THE MANUFACTURER’S INSTRUCTIONS.
Wichtige Sicherheishinweise
1. Bitte lesen sie Sich diese Hinweise sorgfältig durch.
2. Heben Sie diese Anleitung für den späteren Gebrauch auf.
3. Vor jedem Reinigen ist das Gerät vom Stromnetz zu trennen. Verwenden
Sie Keine Flüssig-oder Aerosolreiniger. Am besten dient ein ange-
feuchtetes Tuch zur Reinigung.
4. Die NetzanschluBsteckdose soll nahe dem Gerät angebracht und leicht
zugänglich sein.
5. Das Gerät ist vor Feuchtigkeit zu schützen.
6. Bei der Aufstellung des Gerätes ist auf sicheren Stand zu achten. Ein
Kippen oder Fallen könnte Verletzungen hervorrufen.
7. Die Belüftungsöffnungen dienen zur Luftzirkulation die das Gerät vor
überhitzung schützt. Sorgen Sie dafür, daB diese Öffnungen nicht abge-
deckt werden.
8. Beachten Sie beim. AnschluB an das Stromnetz die AnschluBwerte.
9. Verlegen Sie die NetzanschluBleitung so, daB niemand darüber fallen
kann. Es sollte auch nichts auf der Leitung abgestellt werden.
10. Alle Hinweise und Warnungen die sich am Geräten befinden sind zu
beachten.
11. Wird das Gerät über einen längeren Zeitraum nicht benutzt, sollten Sie
es vom Stromnetz trennen. Somit wird im Falle einer Überspannung eine
Beschädigung vermieden.
12. Durch die Lüftungsöffnungen dürfen niemals Gegenstände oder Flüs-
sigkeiten in das Gerät gelangen. Dies könnte einen Brand bzw. elektrischen
Schlag auslösen.

ARK-3382 User Manual viii
13. Öffnen Sie niemals das Gerät. Das Gerät darf aus Gründen der elek-
trischen Sicherheit nur von authorisiertem Servicepersonal geöffnet wer-
den.
14. Wenn folgende Situationen auftreten ist das Gerät vom Stromnetz zu
trennen und von einer qualifizierten Servicestelle zu überprüfen:
a. Netzkabel oder Netzstecker sind beschädigt.
b. Flüssigkeit ist in das Gerät eingedrungen.
c. Das Gerät war Feuchtigkeit ausgesetzt.
d. Wenn das Gerät nicht der Bedienungsanleitung entsprechend
funktioniert oder Sie mit Hilfe dieser Anleitung keine Verbesserung
erzielen.
e. Das Gerät ist gefallen und/oder das Gehäuse ist beschädigt.
f. Wenn das Gerät deutliche Anzeichen eines Defektes aufweist.
15. VOSICHT: Explisionsgefahr bei unsachgemaben Austausch der Batte-
rie.Ersatz nur durch densellben order einem vom Hersteller empfohlene-
mahnlichen Typ. Entsorgung gebrauchter Batterien navh Angaben des Her-
stellers.
16. ACHTUNG: Es besteht die Explosionsgefahr, falls die Batterie auf
nicht fach-männische Weise gewechselt wird. Verfangen Sie die Batterie
nur gleicher oder entsprechender Type, wie vom Hersteller empfohlen.
Entsorgen Sie Batterien nach Anweisung des Herstell-ers.
Der arbeitsplatzbezogene Schalldruckpegel nach DIN 45 635 Teil 1000
beträgt 70dB(A) oder weiger.
Haftungsausschluss: Die Bedienungsanleitungen wurden entsprechend der
IEC-704-1 erstellt. Advantech lehnt jegliche Verantwortung für die Rich-
tigkeit der in diesem Zusammenhang getätigten Aussagen ab.
Safety Precaution - Static Electricity
Follow these simple precautions to protect yourself from harm and the
products from damage.
1. To avoid electrical shock, always disconnect the power from your PC
chassis before you work on it. Don't touch any components on the CPU
card or other cards while the PC is on.
2. Disconnect power before making any configuration changes. The sudden
rush of power as you connect a jumper or install a card may damage sensi-
tive electronic components.

ix Table of Contents
Contents
Chapter 1 Overview .......................................................... 2
1.1 Introduction....................................................................... 2
1.2 Features ............................................................................. 2
1.2.1 Multiple LAN Port Capacity .......................................... 2
1.2.2 Highly Robust Casting Construction ............................. 2
1.2.3 Highly Compact Size ..................................................... 2
1.2.4 Optimized Integration ....................................................2
1.2.5 Wide Range of Power Sources ...................................... 2
1.2.6 High Computing Performance ....................................... 2
1.3 Hardware Specification..................................................... 3
1.3.1 Processor Core Logic System ........................................ 3
1.4 Chassis Dimensions........................................................... 6
Figure 1.1:Chassis Dimensions ...................................... 6
Chapter 2 Hardware Functionality ................................. 8
2.1 Introduction of ARK-3382 External I/O Connectors........ 8
Figure 2.1:ARK-3382 front metal face plate external I/O
connectors 8
Figure 2.2:ARK-3382 rear metal face plate I/O connec-
tors 8
2.2 ARK-3382 front metal face plate external I/O connectors9
2.2.1 Power ON/OFF Button .................................................. 9
2.2.2 LED Indicators ...............................................................9
2.2.3 LVDS Connector ........................................................... 9
Figure 2.3: LVDS Connector ......................................... 9
Table 2.1:Table 2.1: LVDS Connector Pin Assignment .
10
2.2.4 LCD Backlight On/Off control Connector .................. 10
Figure 2.4:LCD Backlight connector ...........................11
Table 2.2:LCD Backlight Connector Pin Assignment . 11
2.3 ARK-3382 rear metal face plate external I/O connectors12
2.3.1 Power Input Connector ................................................ 12
Figure 2.5:Power Input Connector ............................... 12
Table 2.3:Power connector pin assignments ................12
2.3.2 COM1 Connector ......................................................... 12
Figure 2.6:COM 1 connector ....................................... 12
Table 2.4:COM1 standard serial port pin assignments 13
2.3.3 COM2 Connector ......................................................... 13
Figure 2.7:COM 2 connector ....................................... 13
Table 2.5:COM2 standard serial port pin assignments 14
2.3.4 Ethernet Connectors (LAN) .........................................14
Figure 2.8:Ethernet connector ...................................... 14
Table 2.6:RJ-45 Connector pin assignments ............... 15
2.3.5 Reset Button ................................................................. 15

ARK-3383 User Manual x
2.3.6 PS2 Keyboard/Mouse Connector .................................15
Figure 2.9: PS/2 connector ........................................... 15
Table 2.7:PS/2 Keyboard/Mouse connector pin assign-
ments 16
2.3.7 VGA Connector ........................................................... 16
Figure 2.10:VGA connector ........................................ 16
Table 2.8:VGA connector pin assignment ...................17
2.3.8 USB Connector ............................................................ 18
Figure 2.11:USB connector ......................................... 18
Table 2.9:USB Connector ............................................ 18
Chapter 3 Hardware Installation and Upgrade ........... 20
3.1 Jumpers and Connectors..................................................20
3.2 Setting jumpers................................................................ 20
3.3 COM2 RS-232/422/485 Jumper setting (J3/J4/J5) ......... 21
Table 3.1:COM2 RS-232/422/485 Jumper Selection ..21
3.4 LCD Power Jumper Setting (J6) ..................................... 21
Table 3.2:LCD Power Setting (J6) .............................. 22
3.5 LAN Bypass Setting for LAN 3 and LAN 4(J1 and J2) . 22
Table 3.3:Relay ON/OFF Setting (J1) ......................... 22
Table 3.4:Relay ON/ OFF Selection(J2) ...................... 23
3.6 Installing the DDR SDRAM Memory Module............... 23
3.7 Inserting a Compact Flash Card...................................... 23
Figure 3.1:Unscrew CF Door ....................................... 24
Figure 3.2: Compact Flash Card .................................. 24
Figure 3.3:Insert the CF card into holder ..................... 25
Figure 3.4:Insert CF card into assembly ...................... 25
3.8 Installing the 2.5" Hard Disk Drive (HDD).................... 26
3.9 Connecting Power ........................................................... 26
Chapter 4 Award BIOS Setup........................................ 28
4.1 Introduction..................................................................... 28
4.1.1 CMOS RAM Auto-backup and Restore ...................... 28
4.2 Entering Setup................................................................. 28
Figure 4.1:Award BIOS Setup initial screen ............... 29
4.3 Standard CMOS Setup.................................................... 29
Figure 4.2:Standard CMOS features screen ................ 29
4.4 Advanced BIOS Features................................................ 30
Figure 4.3:Advanced BIOS features screen ................. 30
4.4.1 CPU Feature .................................................................30
4.4.2 Virus Warning .............................................................. 30
4.4.3 CPU L1 & L2 Cache .................................................... 30
4.4.4 Quick Power On Self Test ...........................................30
4.4.5 First/Second/Third/ Boot Other Device ....................... 31
4.4.6 Swap Floppy Drive ...................................................... 31
4.4.7 Boot UP Floppy Seek .................................................. 31
4.4.8 Boot Up NumLock Status ............................................31
4.4.9 Gate A20 Option .......................................................... 31
4.4.10 Typematic Rate Setting ................................................31