Advantech DLoG MTC 6 Series User manual

DLoG MTC 6 Series
Version 2.0
Industrial PCs applied in
/ Logistics and Warehouse
/ Heavy Duty
/ Fleet Management
/ Stationary and Automation

This manual contains a detailed description of the product and we have made every
effort to make it as accurate as possible. However, this is not a guarantee of the features
or the functionality of the product.
We reserve the right to modify the contents of this document at any time and without
prior notice.
Because we at DLoG are constantly striving to improve this product, we cannot
guarantee that previous or subsequent releases of the product will correspond in every
respect with the product description given in this manual.
DLoG GmbH assumes no liability for technical inaccuracies, typographic errors or faults
in this documentation. DLoG GmbH also assumes no liability for damages caused
directly or indirectly by the delivery, performance or usage of this material.
The software and hardware designations used in this documentation are in most cases
also registered trademarks and are thus subject to law. Windows® is a registered
trademark of Microsoft Corporation in the United States (US) and other countries.
This documentation is protected by copyright. Duplication, in whole or in part, is not
permitted without prior written approval of DLoG GmbH!
Title of documentation: User’s Manual MTC 6 Series
Documentation completed on: 3/7/2012
Version: V2.00
Product number 885253xx
©Copyright 2010 - 2012
DLoG GmbH
Industriestraße 15
D-82110 Germering
Germany
All rights reserved
Technical customer support
If you experience technical difficulties,
please consult your distributor or contact
the technical services department at
Advantech-DLoG’s headquarters:
(+49) 89 / 41 11 91 0
www.advantech-dlog.com

Table of contents
1.About this manual..................................................................................1
1.1.Please read documentation accompanying the product ...........................................1
1.2.Current information on the internet............................................................................1
1.3.For qualified personnel ..............................................................................................2
1.4.Keep this manual .......................................................................................................2
1.5.Design method...........................................................................................................2
1.5.1.Risk of injury or death........................................................................................2
2.Basic safety guidelines..........................................................................4
2.1.Always install, operate, and maintain the unit properly .............................................4
2.2.Safety.........................................................................................................................4
2.3.Intended usage ..........................................................................................................4
2.4.Preventing electrical hazards.....................................................................................5
2.5.When mounting please note the following.................................................................7
2.6.Connect / disconnect external devices......................................................................9
2.7.Transmission of radio frequencies...........................................................................10
2.8.Clean / maintain industrial PC .................................................................................11
2.9.Modifications and repairs only by Advantech-DLoG................................................11
2.10.CE Marking ..........................................................................................................12
2.11.RTTE Directive 1999/5/EC ..................................................................................13
2.11.1.Special rule/restriction .................................................................................14
2.12.FCC user information...........................................................................................15
3.Device description – Technical specifications..................................16
3.1.Device models .........................................................................................................16
3.2.Abbreviations used for devices and accessories.....................................................17
3.3.Device/type identification.........................................................................................17
3.3.1.Device type plate .............................................................................................17
3.4.Technical specifications...........................................................................................18
3.4.1.CPU, Cache, RAM...........................................................................................18
3.4.2.Housing - Mechanical ......................................................................................19
3.4.3.Display .............................................................................................................19
3.4.4.Operating systems (optional)...........................................................................20

3.4.5.Serial port ........................................................................................................20
3.4.6.USB, Service USB...........................................................................................20
3.4.7.LCD interface ..................................................................................................21
3.4.8.Touch interface................................................................................................21
3.4.9.Network interface ............................................................................................21
3.4.10.Sound (integrated speaker).........................................................................22
3.4.11.Voice Kit (optional) ...................................................................................... 22
3.4.12.Integrated WLAN antenna (optional)...........................................................23
3.4.13.Remote WLAN antenna ( optional) .............................................................23
3.4.14.Power supply...............................................................................................24
3.4.15.Test marks...................................................................................................26
3.4.16.Ambient conditions......................................................................................26
3.5.Dimensions..............................................................................................................27
3.5.1.MTC 6/10.........................................................................................................27
3.5.2.MTC 6/12.........................................................................................................30
3.5.3.MTC 6/15.........................................................................................................33
3.6.VESA drill holes.......................................................................................................36
3.6.1.MTC 6/10.........................................................................................................36
3.6.2.MTC 6/12.........................................................................................................37
3.6.3.MTC 6/15.........................................................................................................38
4.Unpacking the device ..........................................................................39
4.1.Scope of delivery.....................................................................................................39
4.2.Packaging................................................................................................................39
4.3.Returning your device..............................................................................................39
5.Initial operation.....................................................................................40
5.1.DLoG Config: Front keys, automatic switch-off … ..................................................41
5.2.WLAN settings.........................................................................................................42
5.2.1.Radio performance.......................................................................................... 42
5.2.2.Antenna solutions for use in Germany............................................................ 43
5.2.3.Summit Client Utility for WLAN configuration..................................................44
5.3.Calibrate / re-calibrate the touch screen .................................................................46
5.4.Protecting the TFT display from the memory effect ................................................46
5.5.Removing the protective film from the display ....................................................... 46
5.6.External connectors.................................................................................................47
5.6.1.DC voltage supply connector ..........................................................................48

5.6.2.Power supply cables........................................................................................48
5.6.3.MTC 6 supply cable.........................................................................................49
5.7.Service USB interface..............................................................................................50
5.8.Connecting external devices....................................................................................51
5.9.Powering up the MTC 6...........................................................................................52
6.Accessories ..........................................................................................53
6.1.Keyboard..................................................................................................................53
6.3.Mouse ......................................................................................................................54
6.4.External CD/DVD-ROM drive ..................................................................................54
6.5.USB stick .................................................................................................................54
6.6.USB recovery stick...................................................................................................55
6.7.Scanners..................................................................................................................55
6.8.Scanner bracket.......................................................................................................55
6.9.WLAN card (PCIe MiniCard)....................................................................................55
7.Mounting...............................................................................................56
7.1.Pay careful attention to mounting instructions.........................................................56
7.2.Cooling through the supply of fresh air....................................................................56
7.3.Power supply ...........................................................................................................57
7.4.Vehicle applications (such as forklifts).....................................................................58
7.4.1.Electrical installation ........................................................................................58
7.4.2.Position of the MTC 6 in the vehicle................................................................60
7.4.3.Overview assembly steps................................................................................60
7.5.Cable cover (splash guard)......................................................................................61
7.6.Strain relief...............................................................................................................61
7.7.Minimum distance to WLAN antenna ......................................................................62
7.8.Antenna cap and service USB interface..................................................................62
8.Operation...............................................................................................65
8.1.Touch Screen...........................................................................................................65
8.2.Front keys and LEDs ...............................................................................................66
8.2.1.<Power> key and brightness control ...............................................................66
8.2.2.LEDs ................................................................................................................67
8.2.3.Special keys.....................................................................................................67
8.2.4.<Shift>-key.......................................................................................................67

8.3.Operating states ......................................................................................................68
9.Operating system.................................................................................69
9.1.Pre-installed on Flash..............................................................................................69
9.2.Installing on Flash....................................................................................................69
10.Touch screen....................................................................................70
10.1.Construction type and resistance........................................................................70
10.2.Operation.............................................................................................................70
10.3.Cleaning ..............................................................................................................70
10.4.Calibrating the Touch screen ..............................................................................71
10.5.Recalibration with UPDD.....................................................................................71
11.Serial port..........................................................................................72
11.1.COM1 as a power supply (optional)....................................................................72
11.2.Serial port printers ...............................................................................................72
11.3.Serial port barcode scanners ..............................................................................72
11.4.Tips & tricks.........................................................................................................73
12.Internal devices................................................................................74
12.1.Chipset ................................................................................................................74
12.2.VGA adapter........................................................................................................74
12.3.Onboard sound controller....................................................................................74
12.4.Network adapter (10/100/1000)...........................................................................75
12.4.1.Problems with data transmission via LAN/Ethernet....................................75
12.5.Automatic switch-off ............................................................................................76
12.5.1.Automatic switch-off process ......................................................................77
12.5.2.Configuration with DLoG Config program...................................................78
13.Troubleshooting...............................................................................301H79
125H13.1.Data transmission via LAN/Ethernet ...................................................................302H79
126H14.Maintenance......................................................................................303H80
127H14.1.Cleaning the housing...........................................................................................304H80
128H14.2.Touch screen cleaning ........................................................................................305H80

15.Common mistakes in usage............................................................306H81
130H15.1.Power supply .......................................................................................................307H81
131H15.2.Powering up/down ...............................................................................................308H81
132H15.3.Cable cover..........................................................................................................309H81
133H15.4.Mounting/Installation............................................................................................310H82
134H15.5.Mobile application on vehicles.............................................................................311H82
135H15.6.Using the touch screen........................................................................................312H83
136H16.Disposal.............................................................................................313H83
137H17.Return packing slip..........................................................................314H84
138HIndex..............................................................................................................315H85

List of figures
Figure 3.1: 15” model MTC 6 series.................................................................................16
Figure 3.2: Speaker (MTC 6 back)...................................................................................22
Figure 3.3: Voice Kit handset microphone (optional) .......................................................22
Figure 3.4: Integrated antenna .........................................................................................23
Figure 3.5: Remote antenna.............................................................................................23
Figure 3.6: Dimensions MTC 6/10 front view ...................................................................27
Figure 3.7: Dimensions MTC 6/10 side view....................................................................28
Figure 3.8: Dimensions MTC 6/10 top view .....................................................................29
Figure 3.9: Dimensions MTC 6/12 front view ...................................................................30
Figure 3.10: Dimensions MTC 6/12 side view..................................................................31
Figure 3.11: Dimensions MTC 6/12 top view ...................................................................32
Figure 3.12: Dimensions MTC 6/15 front view .................................................................33
Figure 3.13: Dimensions MTC 6/15 side view..................................................................34
Figure 3.14: Dimensions MTC 6/15 top view ...................................................................35
Figure 3.15: Position of the VESA drill holes MTC 6/10...................................................36
Figure 3.16: Position of the VESA drill holes MTC 6/12...................................................37
Figure 3.17: Position of the VESA drill holes MTC 6/15...................................................38
Figure 5.1: DLoG Config Program Menu..........................................................................41
Figure 5.2: Configuring the antenna transmitting power with SCU (example) .................43
Figure 5.3: Summit Client Utility Icon ...............................................................................44
Figure 5.4: Wi-Fi Icon in Control Panel ............................................................................44
Figure 5.5: Summit Client Utility menu.............................................................................45
Figure 5.6: Summit Client Utility password input..............................................................45
Figure 5.7: External connectors with optional ext. antenna..............................................47
Figure 5.8: External connectors detail view (with ext. antenna).......................................47
Figure 5.9: Exterior view of the DC power supply connector ...........................................48
Figure 5.10: Power supply cable......................................................................................49

Figure 5.11: Service USB under the antenna cap............................................................50
Figure 5.12: MTC 6 <Power>-key ....................................................................................52
Figure 6.1: SMALL keyboard............................................................................................53
Figure 6.2: 24-key keypad................................................................................................53
Figure 7.1: Position of the ground bolt..............................................................................58
Figure 7.2: Position of the MTC 6 on a forklift..................................................................60
Figure 7.3: Antenna cap MTC 6 .......................................................................................62
Figure 7.4: Opened antenna cap......................................................................................63
Figure 8.1: MTC 6 front keys and LEDs ...........................................................................66
Figure 12.1: RJ45 network port ........................................................................................75

About this manual
MTC 6 Series User’s Manual V2.00 1
1. About this manual
This manual has been designed to make using the MTC 6 as simple as possible and
provide expert assistance if problems should occur. It contains important information on
using the device safely, properly and efficiently.
Adhering to the manual helps by avoiding dangers, reducing repair costs and breakdown
times and increasing the reliability and lifespan of the MTC 6.
DLoG GmbH will not assume responsibility for any damage caused by the improper use
of the MTC 6 and/or in disregard of the instructions in this manual.
WARNING
Before transporting, assembling, and starting the MTC 6, please
read this manual carefully and follow all the safety guidelines listed.
Follow all Basic safety guidelines and the safety guidelines in the
individual chapters.
Within this manual, DLoG GmbH strives to provide all the information required for using
your MTC 6. However, because this is a versatile product that can be used in many
different scenarios, we cannot guarantee that the information contained in this manual
will cover every single aspect. Should you require further information or if you have
questions or issues needing clarification, please contact your nearest DLoG agent or
representative.
1.1. Please read documentation accompanying the product
Please take note of all documentation received for your industrial PC, such as safety
information, assembly instructions, etc.
1.2. Current information on the internet
Current manuals and additional useful information can be found on the internet at
www.advantech-dlog.com.

About this manual
2 User’s Manual V2.00 MTC 6 Series
1.3. For qualified personnel
This manual was written for qualified personnel. The information is intended exclusively
to complement the expertise of qualified personnel , not to replace it.
1.4. Keep this manual
Please keep this manual in a safe place. It should always be at hand near the described
device.
1.5. Design method
1.5.1. Risk of injury or death
Personal injury
Hazardous voltage/electric shock
Electromagnetic radiation (non-ionizing)
Explosion hazard
“NOTICE“ is used to indicate the risk of physical damage.

About this manual
MTC 6 Series User’s Manual V2.00 3
Hints
This symbol indicates hints that help you to understand how to use
the product or the manual.
Lists and Instructions
Lists and instructions are indicated with bullet points or numbers, for example:
•Power pack
•Cable
Methods for emphasis
Any other emphasized text elements are highlighted in bold or underlined.
References to other chapters in the manual are printed in italics.

Basic safety guidelines
4 User’s Manual V2.00 MTC 6 Series
2.Basic safety guidelines
•Please read and follow these safety instructions.
•Do not throw them away.
2.1. Always install, operate, and maintain the unit properly
The MTC 6 was designed and built according to modern technology and accepted safety
regulations. However, the operation of the MTC 6 can endanger personnel or third
parties and cause damage to the device and other material assets when for example the
device is
•installed incorrectly or improperly.
•operated by untrained or uninstructed personnel.
•improperly operated and maintained.
•not used as intended.
The operator commitments in regards to safety (accident prevention regulations, work
protection) are to be followed.
2.2. Safety
In order to prevent injury and damage, please read and observe the following safety
guidelines prior to assembly and commissioning. The manufacturer assumes no liability
for any and all damages that can be attributed to non-compliance with these guidelines.
2.3. Intended usage
MTC 6 industrial PCs are multifunctional terminals for stationary and mobile use in
commercial environments (e.g. logistics, warehousing, fleet management, manufacturing,
automotive).
Any other or additional use is not as intended.
The user/operator of the industrial PC is solely responsible for any resulting damage.
This also applies to unauthorized modifications to the unit.

Basic safety guidelines
MTC 6 Series User’s Manual V2.00 5
Area of application: not for use in life-support systems or critical safety systems
The device is not designed for use in life-support systems or critical safety systems
where system malfunction can lead to the direct or indirect endangerment of human life.
The operator shall take full responsibility for using the device in these situations.
The device cannot be used in combination with safety functions for machines and
equipment which have to conform to the requirements of EN 954-1.
2.4. Preventing electrical hazards
Installing easily accessible separators
Industrial PCs are not equipped with separators (switches) that are
accessible from the outside. To enable the devices to be quickly
disconnected from the power supply in emergency situations:
•Install an easily accessible separator such as a switch or circuit
breaker close to the device.
•Make sure that the separator separates all power supply lines.
Only connect industrial PCs to SELV circuits
Only connect industrial PCs to Safety Extra Low Voltage (SELV)
circuits.
•Do not connect/disconnect any cables during thunderstorms
•Do not connect/disconnect industrial PC cables during a
thunderstorm.
Servicing/cleaning the unit: Disconnect the industrial PC from
the power supply
•Disconnect the industrial PC from the power supply before
cleaning or servicing it.
Power pack fuse blows repeatedly: Send in the unit for repair
If after replacement of the integrated power pack fuse it immediately
blows again, there is a risk of electrical shock.
•Send in the industrial PC immediately for repair.

Basic safety guidelines
6 User’s Manual V2.00 MTC 6 Series
Lines must be laid in accordance with national regulations
When laying cables, please follow the appropriate national
installation regulations.
Use only original power supply cables from Advantech-DLoG
Advantech-DLoG power cables meet the specific requirements for
low-temperature flexibility, UV resistance, oil resistance, etc.
•Use only original power supply cables from Advantech-DLoG.
If other power supply cables are used:
•The user/operator of the industrial PC is solely responsible for the
resulting damage.
•All warranties by DLoG GmbH are voided.
Ensure that the power cable is laid so that it is mechanically
protected.
Charging the vehicle battery: Disconnect the industrial PC from
the battery
While the vehicle battery is charging:
•The industrial PC must be disconnected from the vehicle battery.
•Or it must be ensured that the maximum permitted input voltage
of the device is not exceeded.

Basic safety guidelines
MTC 6 Series User’s Manual V2.00 7
Do not use industrial PCs in locations where flammable gases
or vapors are present
The operation of electrical equipment in explosive environments can
be dangerous.
•Turn off the industrial PC when you are near gas stations, fuel
depots, chemical plants or places where blasting operations take
place.
2.5. When mounting please note the following
Risk of injury during transportation and installation
The device may fall down during transportation or installation and
cause injury.
Ask for help from another person when installing/uninstalling the
device.
Danger if mounting bracket breaks
•When installing the industrial PC, make sure that if the bracket
breaks (e.g. because of a stress fracture) no-one will be injured.
•Alternatively please put appropriate safety measures in place
(e.g. install a security cable in addition to the mounting bracket).
Position of the industrial PC on the vehicle: Driver‘s field of
vision must be kept free.
Inside the vehicle the driver‘s field of vision must be kept free.
•If a keyboard and scanner are to be installed, allow space for
them.
Installing industrial PCs with loudspeakers
Industrial PCs with loudspeakers must be installed by appropriately
trained staff. Incorrect installation or servicing can be dangerous.

Basic safety guidelines
8 User’s Manual V2.00 MTC 6 Series
Deployment location: Note IP protection class and permissible
ambient conditions
The permissible ambient conditions are described in the manual for
your industrial PC (chapter Fehler! Verweisquelle konnte nicht
gefunden werden. Fehler! Verweisquelle konnte nicht gefunden
werden.).
Before use: Install cable cover
Ensuring the IP protection of industrial PCs:
•Before use the supplied cable cover for the external connections
must be installed.
•Please follow the mounting instructions included with cable cover.
No fresh air supply / overheating causes material damage
The industrial PC operates on the basis of a passive cooling concept
according to which internal waste heat is released via the housing
surface. The prerequisite for the concept is a supply of fresh air.
•If no fresh cooling air is supplied to the PC, this can cause
overheating and lead to the destruction of the unit.
•The installation environment should not result in a closed system
that prevents passing cold air from releasing absorbed heat.

Basic safety guidelines
MTC 6 Series User’s Manual V2.00 9
2.6. Connect / disconnect external devices
NOTICE:
Property
damage
Disconnect the industrial PC from the power supply before
connecting / removing peripheral devices (this does not apply
to USB devices)
Otherwise considerable damage could be caused to both the
industrial PC and the peripheral devices.
•Make sure that peripherals with their own power supply are either
switched on at the same time as the industrial PC or after the
industrial PC is switched on.
•If you don‘t do this, you must ensure that a backflow from the
external device to the industrial PC cannot take place.
Only use authorized accessories
•Only use the cables, power packs and other accessories that
have been tested and approved for the respective industrial PC
by DLoG GmbH.
•Ask your Advantech-DLoG sales representative about authorized
accessories.

Basic safety guidelines
10 User’s Manual V2.00 MTC 6 Series
2.7. Transmission of radio frequencies
Note the permitted transmission power
The maximum permitted transmission power for the respective
country must not be exceeded. Responsibility for this lies with the
operator of the industrial PC.
Installation note: Keep a minimum distance of 20 cm between
individuals and antennas
To ensure that the limits set by the FCC for exposure to radio waves
are not exceeded:
•Install the industrial PC in such a way that the minimum distance
between individuals and the PC antenna is 20 cm.
Do not use industrial PCs without permission in aircraft or
hospitals
Some technical equipment in hospitals and aircraft are not immune
to radio frequency energy.
•Do not use industrial PCs in aircraft or hospitals without receiving
prior authorization. Use in both is only permitted if such
authorization has been received.
Do not use an industrial PC near pacemakers
Industrial PCs can affect the functioning of implanted medical
devices such as pacemakers and cause them to malfunction.
•Do not use an industrial PC near pacemakers.
•Always keep a distance of at least 20 cm between a pacemaker
and an industrial PC to reduce the risk of interference.