Advantech IDS-3110 Series User manual

User Manual
IDS-3110 Series
10.4" Industrial Open Frame
Monitor

IDS-3110 User Manual ii
Copyright
The documentation and the software included with this product are copyrighted 2019
by Advantech Co., Ltd. All rights are reserved. Advantech Co., Ltd. reserves the right
to make improvements in the products described in this manual at any time without
notice. No part of this manual may be reproduced, copied, translated or transmitted
in any form or by any means without the prior written permission of Advantech Co.,
Ltd. Information provided in this manual is intended to be accurate and reliable. How-
ever, Advantech Co., Ltd. assumes no responsibility for its use, nor for any infringe-
ments of the rights of third parties, which may result from its use.
Acknowledgements
Intel and Pentium are trademarks of Intel Corporation.
Microsoft Windows and MS-DOS are registered trademarks of Microsoft Corp.
All other product names or trademarks are properties of their respective owners.
Product Warranty (2 years)
Advantech warrants to you, the original purchaser, that each of its products will be
free from defects in materials and workmanship for two years from the date of pur-
chase.
This warranty does not apply to any products which have been repaired or altered by
persons other than repair personnel authorized by Advantech, or which have been
subject to misuse, abuse, accident or improper installation. Advantech assumes no
liability under the terms of this warranty as a consequence of such events.
Because of Advantech’s high quality-control standards and rigorous testing, most of
our customers never need to use our repair service. If an Advantech product is defec-
tive, it will be repaired or replaced at no charge during the warranty period. For out-
of-warranty repairs, you will be billed according to the cost of replacement materials,
service time and freight. Please consult your dealer for more details.
If you think you have a defective product, follow these steps:
1. Collect all the information about the problem encountered. (For example, CPU
speed, Advantech products used, other hardware and software used, etc.) Note
anything abnormal and list any onscreen messages you get when the problem
occurs.
2. Call your dealer and describe the problem. Please have your manual, product,
and any helpful information readily available.
3. If your product is diagnosed as defective, obtain an RMA (return merchandize
authorization) number from your dealer. This allows us to process your return
more quickly.
4. Carefully pack the defective product, a fully-completed Repair and Replacement
Order Card and a photocopy proof of purchase date (such as your sales receipt)
in a shippable container. A product returned without proof of the purchase date
is not eligible for warranty service.
5. Write the RMA number visibly on the outside of the package and ship it prepaid
to your dealer.
Part Number: 2006I31101 Edition 2
July 2019

iii IDS-3110 User Manual
Declaration of Conformity
CE
This product has passed the CE test for environmental specifications. Test conditions
for passing included the equipment being operated within an industrial enclosure. In
order to protect the product from being damaged by ESD (Electrostatic Discharge)
and EMI leakage, we strongly recommend the use of CE-compliant industrial enclo-
sure products.
FCC Class A
Note: This equipment has been tested and found to comply with the limits for a Class
A digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference when the equipment is
operated in a commercial environment. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Opera-
tion of this equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own expense.
FM
This equipment has passed the FM certification. According to the National Fire Pro-
tection Association, work sites are classified into different classes, divisions and
groups, based on hazard considerations. This equipment is compliant with the speci-
fications of Class I, Division 2, Groups A, B, C and D indoor hazards.
Technical Support and Assistance
1. Visit the Advantech website at http://support.advantech.com where you can find
the latest information about the product.
2. Contact your distributor, sales representative, or Advantech's customer service
center for technical support if you need additional assistance. Please have the
following information ready before you call:
–Product name and serial number
–Description of your peripheral attachments
–Description of your software (operating system, version, application software,
etc.)
–A complete description of the problem
–The exact wording of any error messages

IDS-3110 User Manual iv
Warnings, Cautions and Notes
Document Feedback
To assist us in making improvements to this manual, we would welcome comments
and constructive criticism. Please send all such, in writing, to: support@advan-
tech.com
Warning! Warnings indicate conditions, which if not observed, can cause personal
injury!
Caution! Cautions are included to help you avoid damaging hardware or losing
data. e.g.
There is a danger of a new battery exploding if it is incorrectly installed.
Do not attempt to recharge, force open, or heat the battery. Replace the
battery only with the same or equivalent type recommended by the man-
ufacturer. Discard used batteries according to the manufacturer's
instructions.
Note! Notes provide optional additional information.

v IDS-3110 User Manual
Safety Instructions
1. Read these safety instructions carefully.
2. Keep this User Manual for later reference.
3. Disconnect this equipment from any AC outlet before cleaning. Use a damp
cloth. Do not use liquid or spray detergents for cleaning.
4. For plug-in equipment, the power outlet socket must be located near the equip-
ment and must be easily accessible.
5. Keep this equipment away from humidity.
6. Put this equipment on a reliable surface during installation. Dropping it or letting
it fall may cause damage.
7. The openings on the enclosure are for air convection. Protect the equipment
from overheating. DO NOT COVER THE OPENINGS.
8. Make sure the voltage of the power source is correct before connecting the
equipment to the power outlet.
9. Position the power cord so that people cannot step on it. Do not place anything
over the power cord.
10. All cautions and warnings on the equipment should be noted.
11. If the equipment is not used for a long time, disconnect it from the power source
to avoid damage by transient overvoltage.
12. Never pour any liquid into an opening. This may cause fire or electrical shock.
13. Never open the equipment. For safety reasons, the equipment should be
opened only by qualified service personnel.
14. If one of the following situations arises, get the equipment checked by service
personnel:
The power cord or plug is damaged.
Liquid has penetrated into the equipment.
The equipment has been exposed to moisture.
The equipment does not work well, or you cannot get it to work according to
the user's manual.
The equipment has been dropped and damaged.
The equipment has obvious signs of breakage.
15. DO NOT LEAVE THIS EQUIPMENT IN AN ENVIRONMENT WHERE THE
STORAGE TEMPERATURE MAY GO BELOW -20° C (-4° F) OR ABOVE 60° C
(140° F). THIS COULD DAMAGE THE EQUIPMENT. THE EQUIPMENT
SHOULD BE IN A CONTROLLED ENVIRONMENT.
16. CAUTION: DANGER OF EXPLOSION IF BATTERY IS INCORRECTLY
REPLACED. REPLACE ONLY WITH THE SAME OR EQUIVALENT TYPE
RECOMMENDED BY THE MANUFACTURER, DISCARD USED BATTERIES
ACCORDING TO THE MANUFACTURER'S INSTRUCTIONS.
The sound pressure level at the operator's position according to IEC 704-1:1982 is
no more than 70 dB (A).
DISCLAIMER: This set of instructions is given according to IEC 704-1. Advantech
disclaims all responsibility for the accuracy of any statements contained herein.
Caution! For power adapter selection: the information about the adapter output
rating (12 Vdc, 5 A min, or 18 W min) is provided in the user manual for
user's selection if the power adapter is not shipped with the unit

IDS-3110 User Manual vi

vii IDS-3110 User Manual
Contents
Chapter 1 Overview...............................................1
1.1 Introduction ............................................................................................... 2
1.2 Features .................................................................................................... 2
1.3 Applications............................................................................................... 2
1.4 Product Photos.......................................................................................... 2
1.5 Naming Rule ............................................................................................. 3
Chapter 2 System Setup.......................................5
2.1 Specifications ............................................................................................ 6
2.2 Dimensions ............................................................................................... 8
Figure 2.1 IDS-3110 Series Dimensions ..................................... 8
Figure 2.2 IDS-3110E Series Dimensions ................................... 8
Figure 2.3 IDS-3110 (XGA) Series Dimensions .......................... 8
2.3 Rear Mount Assembly SOP ...................................................................... 9
2.4 Cable Clamp ........................................................................................... 10
Chapter 3 Touchscreen ......................................13
3.1 OSD Functions (IDS-3110 Series) .......................................................... 14
3.1.1 OSD Main Menu: Push the MENU Key ...................................... 14
3.1.2 Brightness Selection - Submenu................................................. 15
3.1.3 Contrast Control.......................................................................... 15
3.1.4 Screen Settings - Submenu ........................................................ 15
3.1.5 Color Temperature - Submenu ................................................... 16
3.1.6 Language - Submenu ................................................................. 16
3.1.7 OSD Setting - Submenu ............................................................. 17
3.1.8 VGA/DVI Selection..................................................................... 17
3.2 OSD Functions for IDS-3110E Series..................................................... 18
3.2.1 OSD Main Menu: Push the MENU Key ...................................... 18
3.2.2 OSD Lock.................................................................................... 18
3.2.3 OSD Unlock ................................................................................ 18
3.2.4 Color Adjustment - Submenu (Brightness /Contrast/ Color Adjust/
Color Temp/Auto Color) .............................................................. 19
3.2.5 Image Setting Adjustment........................................................... 19
3.2.6 Image Adjustment -Submenu (Clock/Phase/H. Position/V.
Position) ...................................................................................... 20
3.2.7 OSD Menu Adjustment ............................................................... 20
3.2.8 OSD Adjustment - Submenu (OSD H.Pos./ OSD V.Pos./OSD
Timer).......................................................................................... 21
3.2.9 OSD Adjustment - Language Submenu...................................... 21
3.2.10 Reset Adjustment........................................................................ 22
3.3 OSD Functions for IDS-3110 XGA series ............................................... 23
3.3.1 OSD Menu Details ...................................................................... 23
3.4 Touch Drivers.......................................................................................... 31
Appendix A Troubleshooting ................................33
A.1 Introduction ............................................................................................. 34
A.2 Troubleshooting ...................................................................................... 34

IDS-3110 User Manual viii

Chapter 1
1Overview
Sections Include:
Introduction
Features
Applications
Product Photos
Naming Rule

IDS-3110 User Manual 2
1.1 Introduction
The Advantech IDS-3110 series is a brand new Industrial Open Frame Monitor,
designed to meet the needs of customers who want quick and easy integration with
Advantech Embedded Box Computers, such as ARK and DSA lines. Advantech
offers two different versions of IDS-3110 to meet different demands: IDS-3110 series
(Superior grade version) and IDS-3110E series (Economical version)
1.2 Features
10.4" SVGA LED backlight panel provides 20~30% power saving
-20°C ~ +60°C wide operating temperature support
Specially designed 5-wire resistive and P-cap touchscreen
An all new mechanical design with integrated bracket for easy installation
Versatile mounting methods for rear mount and VESA mount (75 x 75 mm, 100
x 100 mm)
1.3 Applications
Application scenarios - self-service applications:
KIOSK / POI machine
Transportation machine
Ticketing machine
Financial ATM
Entertainment / Gaming / Slot machine
HMI (Human-Machine Interface) equipment controller monitor
Public communication machine
Public advertisement machine
1.4 Product Photos
Front View

3 IDS-3110 User Manual
Chapter 1 Overview
Rear View
IDS-3110 Bottom View
IDS-3110E Bottom View
1.5 Naming Rule
IDS – 3 1 10 W R – 40 XG A1E
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˄˃ ˄˃ˁˇϙʳ
˄˅ ˄˅ˁ˄ϙʳ
˄ˈ ˄ˈϙʳ
˄ˊ ˄ˊϙʳ
˄ˌ ˄ˌϙʳ
˖˷˸ ˧˶˻ ˦˿˼
ˡ ˡʳ˶˻ʳ
˥˥˸˼˼˸
˖ ˖˴˴˶˼˼˸
˚ ˚˿˴ʳˢ˿ʳ
ˣˣ˖˧
˖˷˸ ˥˸˿˼
˩˚ ˩˚˔
˦˩ ˦˩˚˔
˫˚ ˫˚˔
˦˫ ˦˫˚˔
˛˗ ˛˗
˙˛ ˙˛˗
˖˷˸ ˕˼˺˻˸
˅˃ ˅˃˃
ˆ˃ ˆ˃˃
ˈ˃ ˈ˃˃
ˋ˃ ˋ˃˃
˄˞ ˄˃˃˃
˞˅ ˄˅˃˃
˞ˊ ˄ˊ˃˃
˖˷˸ ˣ˴˸˿ ˧˸
ˡ˔ ˇˍˆ
˪ ˪˼˷˸
˘˘˶˼˶˴˿
˸˼
˖˷˸ Uzqf
˄ ˢ˸ʳ˙˴˸ʳˠ˼ʳ
Revision

IDS-3110 User Manual 4

Chapter 2
2System Setup
Sections Include:
Specifications
Dimensions
Rear Mount Assembly SOP
Cable Clamp
Accessory Packing

IDS-3110 User Manual 6
2.1 Specifications
Note! The IDS-3110 series offers the following features and meets precise
specifications.
Unless otherwise noted, all the information listed below is subject to
change without prior notification.
Display
Model IDS-3110 IDS-3110E IDS-3110 XGA
Size 10.4" LED panel 10.4" LED panel 10.4" LED panel
Resolution 800 x 600
(SVGA)
800 x 600
(SVGA)
1024 x 768
(XGA)
Viewing Angle 80° /80° (H),
60° /80° (V)
80° /80° (H),
60° /70° (V)
88° /88° (H),
88° /88° (V)
Brightness 400 (cd/m2)230(cd/m
2) 500 (cd/m2)
Color Support 16.2 M / 262 K
colors
16.2 M / 262 K
colors 16.2 M colors
Contrast Ratio 700:1 500:1 1000:1
Response Time 30 [msec] 35 [msec] 25 [msec]
Backlight Life 50,000 hrs 30,000 hrs 50,000 hrs
Touchscreen
Touchscreen Type 5-Wire Resistive Touchscreen
5-Wire
Resistive Touch-
screen /
Projected
Capacitive touch
Surface Hardness 3H 3H 3H / Mohs 5
Durability 36 million
touches
36 million
touches
36 million
touches /
No limited
Transparency 81%±3% 81%±3% 81%±3%/
90%±3%
Environment
Operating Temperature -20 ~ 60° C
(-4 ~ 140° F)
0~ 45° C
(32 ~ 113° F)
-20 ~ 60° C
(-4 ~ 140° F)
Storage Temperature -30 ~ 70° C
(-22 ~ 158° F)
-20 ~ 60° C
( -4 ~ 140° F)
-30 ~ 70° C
(-22 ~ 158° F)
Humidity 95% @ 40° C, non-condensing
Vibration 5-500Hz, 0.026G2/Hz, 2.16Grms,
X, Y, Z 1 hour per axis

7 IDS-3110 User Manual
Chapter 2 System Setup
System
I/O
VGA x 1; DVI-D
x 1; 12 VDC
Jack x 1;
USB x1; RS-232
x 1
VGA x 1; 12
VDC Jack x 1;
USB x1; RS-232
x 1
VGA x 1; DVI-D
x 1; 12 VDC
Jack x 1;
USB x1; RS-232
x 1
(USB & RS-232 are reserved for the connection to
enable touch usage only)
OSD
Keys: Menu, Up,
Down, Auto
Adjust, Monitor
Power on/off.
Menu Func-
tions: Bright-
ness, Contrast,
Screen Settings,
Color Temp,
Language OSD
Settings, VGA/
DVI , Recall ,
Auto Adjust.
Keys: Menu, Up, Down, Auto
Adjust, Monitor Power on/off
Menu Functions: Brightness, Con-
trast, Color Adjust, Color Temp,
Auto Color, and Language
Power Consumption 6.68W(R) 5.1W(R)
4.6W(N)
11.8W(R)
11.47W(P)
11.3W(N)
EMC Certificated 6.18W(N)
Package Dimension 420 x 333 x 173 mm
Net Weight 1.6kg 1.6kg 1.2kg
Gross Weight 2.9kg 2.9kg 2.5kg

IDS-3110 User Manual 8
2.2 Dimensions
Figure 2.1 IDS-3110 Series Dimensions
Figure 2.2 IDS-3110E Series Dimensions
Figure 2.3 IDS-3110 (XGA) Series Dimensions
27.1
32.3(35.9)
202.0
30.0(N)
100.0
75.0
100.0
75.0
130.5 80.5
135.2135.2
135.0
100.0 50.0
79.979.9
139.7
261.4 32.3(R)
220.0
279.4
158.4(Panel Active Area)
211.2(Panel Active Area)
(34.5)
M4
Ø3.5
VESA Center
72.4
130.7
101.0
9.5
21.7
239.7
202.0
101.0
32.0 (29.6)
(32.3)
35.9
130.5 80.5
100.0 50.0
32.2(ER) 30.0(EN)
279.4
220.0
158.4
(Panel Active Area)
211.2 (Panel Active Area)
261.4
130.7
139.7
135.0
72.4
135.2135.2
79.979.9
Ø3.5
M4
VESA Center
100.0
75.0
100.0
75.0
21.7
239.7
9.5
33.1(P)
139.7 M4 (Max. depth=4mm)
135.0
Ø3.5
97.4
135.2135.2
79.979.9
130.5 80.5
100.0 50.0
VESA Center
100.0
75.0
100.0
75.0
21.7
239.7
9.5
261.4
130.7
q
202.0
101.0
q
279.4
210.4 (Panel Active Area)
(36.3) 32.7
(34.7)
220.0
157.8 (Panel Active Area)
27.4
VESA Center
139.7
135.0
Ø3.5
135.2135.2
79.979.9
100.0
75.0
130.5 80.5
100.0 50.0
100.0
75.0
97.4
32.6(R) 30.5(N)
21.7
239.7
9.5
202.0
101.0
q
261.4
130.7
q
279.4
220.0
210.4 (Panel Active Area)
(36.3) 32.7
157.8 (Panel Active Area)27.4 (34.7)
M4 (Max. depth=4mm)

9 IDS-3110 User Manual
Chapter 2 System Setup
2.3 Rear Mount Assembly SOP
1. Using the M3 screws to attach and tighten as shown in the below figure.

IDS-3110 User Manual 10
2.4 Cable Clamp
1. A cable clamp also comes with Open Frame Monitor to fix the power cable, see
picture below.
Cable Clamp with IDS-3110
Cable Clamp with IDS-3110E

11 IDS-3110 User Manual
Chapter 2 System Setup
2. A cable tie for the USB cable is included in the accessory box, see below:
Packing List
1 x VGA cable 15P(M) 1.8 meter
1 x USB-A(M)/USB-A(M) 1.8 meter (only for models with touch screen)
4 x Panel-mount clamps
4 x Panel-mount clamper screws: M4_25L
1 x Cable clamp
1 x Cable clamp screw
1 x Cable tie
Note! Above accessory cables are subject to change in different SKUs.

IDS-3110 User Manual 12