AERMEC EWPE SMART User manual

www.aermec.com
Translation from original
User manual
EN
EWPE SMART
20.06_5140561_00
APPLICATION FOR THE REMOTE
CONTROL OF DEVICES

All specifications are subject to change without prior notice. Although every effort has been made to
ensure accuracy, Aermec shall not be held liable for any errors or omissions.
Dear customer,
Thank you for choosing an AERMEC product. It is the fruit of many years of experience and special
design studies and has been made of the highest grade materials and with cutting edge technology.
The data may undergo modifications considered necessary for the improvement of the
product, at any time and without the obligation for any notice thereof.
Thank you once again.
AERMEC S.p.A
INFORMATION FOR USER
This software is universal.
By pressing a key for a function that is not available, the unit will not change the operating status.
Carefully read the manual before using the software.

PRODUCT PRESENTATION ..................................................................................................................................................................................................5
DOWNLOADING AND INSTALLING THE“EWPE SMART” APP VIA A SMARTPHONE OR TABLET .............................................................6
STARTING THE“EWPE SMART” APP AND ACCOUNT REGISTRATION.................................................................................................................7
NAVIGATING THE APP...........................................................................................................................................................................................................9
ADDING A SPLIT UNIT .......................................................................................................................................................................................................10
ADDING A HEAT PUMP......................................................................................................................................................................................................18
CUSTOMISING THE SPLIT UNIT ...................................................................................................................................................................................... 24
SPLIT UNIT FUNCTIONS ....................................................................................................................................................................................................25
CUSTOMISING THE HEAT PUMP ....................................................................................................................................................................................32
HEAT PUMP FUNCTIONS..................................................................................................................................................................................................33
UNIT ERRORS.........................................................................................................................................................................................................................37
CONTROLLING HOUSEHOLD APPLIANCES ..............................................................................................................................................................38
APP OPTIONS........................................................................................................................................................................................................................40
CONTENTS

COMPANY CERTIFICATIONS
CONTENT CLASSIFICATION

5
Using the special app for iOS and Android devices
(available free on Apple Store and Google Play),
you can control the entire system from a distance,
directly from your smartphone or tablet .
This manual was creating using version:
1.7.5.5 Android operating systems.
1.7.5 iOS operating systems.
WARNING
The application can only be used if the indoor
unit has a WiFi device. Otherwise, the WiFi
antenna must be purchased as an accessory.
Make sure that the device (smartphone or tablet)
that is used have a standard Android (version
4.4 or later) and iOS (iOS 7.O or later) version as
the operating system. Refer to the App for more
details.
GENERAL INFORMATION
• The units can be connected and controlled only via
WiFi or the Hotspot function.
• The application interface is universal for all products
and many functions may not apply to all units. It can
vary depending on the operating system used or the
current update. Refer to the current version.
WARNING
WiFi 5GHz is not supported! Use only WiFi 2.4
GHz
PRODUCT PRESENTATION

6
METHOD 1
In order to scan the QR Code, you will need an
application (designed by a third party) that can read it.
Activate the application of the QR reader, and focus the
camera on the code.
METHOD 2
1. Access the Store from your device:
• App Store - for Apple devices.
• Google Play - for Android devices.
2. To perform the search, key in: “Ewpe Smart”.
3. Scroll through the various apps that appear until you
find the following icon .
4. Install the APP.
Example of the screen on an iOS device Example of the screen on an Android device
UPDATING THE APP
Depending on the settings of your Store, the update may be automatic or manual.
If the update needs to be performed manually, check regularly to see if there are new versions.
DOWNLOADING AND INSTALLING THE“EWPE SMART”
APP VIA A SMARTPHONE OR TABLET

7
WRITE YOUR ACCOUNT DATA HERE
Username:___________________________________________________________________________________
Email:_______________________________________________________________________________________
Password: ___________________________________________________________________________________
STARTING THE“EWPE SMART”APP AND
ACCOUNT REGISTRATION
2. Tap“Register” to access the account creation screen. 3. Once all the fields have been completed, tap
“Register”
WARNING
Before starting the app, deactivate your device's
data connection from the settings menu.
STARTING THE APP
Search for the“EWPE SMART” icon on your device
and start it.
ACCOUNT REGISTRATION
1. After starting the app, the following screen appears:

8
MULTIPLE CONNECTION POSSIBILITIES
Thanks to this application, you can control various
types of machines when not at home, customising
operation based on your needs.
ACCESSING YOUR ACCOUNT
If you already have an account, it can be accessed from
the home page by tapping “Sign in”.
WARNING
The screen in point 1 appears only the first time
the App is started after installing it on your
device.
If the home screen is open, tap the profile icon to the
top left to exit and enter your own credentials.

9
NAVIGATING THE APP
Description
1Home screen menu/profile
2Adding a unit
3“Control groups" section
4Unit
5Switching the unit on/o
6Temperature adjustment
Description
1Profile settings
2“Control groups" settings
3Home management
4Messages
5In-App guide/help
6Indications
7App settings
1
1
2
2
3
3
4
4
6
6
7
5
5
HOME SCREEN
HOME SCREEN MENU

10
ADDING A SPLIT UNIT
AUTOMATIC PAIRING PROCEDURE
1. Select the device you want to select, in our case tap
"Air conditioning”.
WARNING
The automatic registration procedure must be
completed within 2 minutes of resetting the
unit's WiFi module. Restart it again if pairing is
not performed correctly.
2. Select the type of command used to normally
command the unit by tapping it.
Reset the wifi module prior to pairing:
To reset the unit's WiFi module, refer to the specific
procedure indicated in the user manual for the unit's
remote control/wired panel provided together with the
package.

11
3. Once all the procedures listed on the screen are
complete, tap "Next”.
4. Check that the WiFi icon is active on the remote
control/wired panel.
5. It is recommended to connect your smartphone or
tablet, where the App was previously installed, to a
home/company WiFi network before continuing
6. The application will ask you to enter the name and
password for the WiFi network to which you want
to connect the unit. If the smartphone or tablet is
already connected to the network, the application
will only ask for the password. Then tap “Search
device”.

12
7. The search for the device will start. Once it is found,
it will be automatically added to the list and will
appear on the App home screen.
8. When the configuration is complete, a notice will
appear as shown above. Press OK to continue and
return to the home screen.

13
9. If this notice appears, this means that the procedure
was not successful. To solve the problem:
• Follow the instructions that appear on the screen
and tap “Try again”.
• Perform manual pairing by tapping "Try to add
manually”.

14
MANUAL PAIRING PROCEDURE
1. Select the device you want to select, in our case tap
"Air conditioning”.
2. Select the type of command used to normally
command the unit by tapping it. Then tap the top
right corner to start the manual pairing procedure.

15
3. Once all the procedures listed on the screen are
complete, tap "Next”.
4. The application will show the hotspot signal
generated by the device. Tap “Next”.

16
5. The application will ask you to enter the name and
password for the WiFi network to which you want
to connect the unit. If the smartphone or tablet is
already connected to the network, the application
will only ask for the password. Then tap “Enter”.
6. The device will start to search for the device. Once it
is found, it will be automatically added to the list and
will appear on the home screen. If the procedure is
not successful, repeat the process from point 1.

17
7. When the configuration is complete, the following
message appears. Press OK to continue and return to
the home screen.

18
ADDING A HEAT PUMP
AUTOMATIC PAIRING PROCEDURE
1. Select the device you want to connect, in our case
tap "VERSATI”.
WARNING
The automatic registration procedure must be
completed within 2 minutes of resetting the
unit's WiFi module. Restart again if pairing was
not successful.
3. Tap Functions
Scroll the menu to “Reset WiFi: Enter”. Tap OK to
confirm the operation.
2. From the home screen of the heat pump control
panel, tap .
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Funzioni Parametri Visual Avviamento Generale
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Home screen
WARNING
Wait 2-4 minutes for the WiFi module to reset.

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4. Once the unit's WiFi device has reset, return to the
EWPE APP and tap "Next" to continue.
5. The application will ask you to enter the name and
password for the WiFi network to which you want
to connect the unit. If the smartphone or tablet is
already connected to the network, the application
will only ask for the password. Then tap “Search
device”.

20
6. Then a search will start for the unit's WiFi module.
Once it is found, it will be automatically added to the
list and will appear on the home screen.
7. If this notice appears, this means that the procedure
was not successful. To solve the problem:
• Follow the instructions that appear on the screen
and tap “Try again”.
• Perform manual pairing by tapping "Try to add
manually”.