aidacare FLX FLOORLINE BED User manual

FLX FLOORLINE BED
USER MANUAL
FLX
FLOORLINE BED

Thank you for choosing the
Aidacare FLX Floorline Bed.
This bed has been specifically designed to offer
comfort, support and safety.
It is important that you read this user manual
carefully before using your new bed.
TABLE OF CONTENTS
Symbols Used In This Manual 4
1. Introduction 5
2. Safety Precautions 6
3. Overview 8
4. Specifications 9
5. Accessories 10
6. Electronic Functions 12
7. Assembly 16
8. General Operation 33
9. Storage & Movement 35
10. Cleaning 36
11. Maintenance 37
12. Troubleshooting 38
13. Warranty & service 39
© Copyright Aidacare Pty Ltd 2023
No part of this user manual may be copied, distributed, reproduced,
scanned or stored on any electronic database, whether in whole or in
part in any form or by any means.
Due care has been taken to ensure all the information contained in
this user manual is correct at the time of printing. All measurements,
pictures, colours and weight capacities are to be used as a guide
only. We reserve the right to modify the design or appearance of any
product displayed in this user manual without prior notice.

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1. INTRODUCTIONSYMBOLS USED IN THIS MANUAL
The Aidacare FLX Bed is an electrically operated Floorline Bed offering functions
and positional movements that assist caregivers and maximise patient comfort
and safety. Ease of use, functionality, serviceability and cleaning practicality
are key features of the bed. The bed has a welded steel structure with an
anti corrosion treatment layer underlying the durable powder coated finish.
The plastic components are made from urethane, PP and POM nylon and
ABS plastic.
CLINICAL APPLICATIONS AND AREA OF USE
This bed is appropriate for adult patient care and should only be used under the
instruction of a carer or health professional where concerns exist around patient
safe use.
KEY FEATURES
=275kg
=225kg
Maximum safe working load (SWL) of the bed is 275kg with
a suggested maximum user weight of 225kg which
conservatively takes into account common accessories used
with care beds such as alternating pressure mattresses, assist
bars and foam mattresses
• ExitSafe single button ingress /
exit height
• SmartDescent automatically slows
lowering speed from 300mm
above floor level to lowest position.
Designed to improve resident
and carer safety whilst reducing
potential for damage to equipment
such as air mattress pumps
becoming trapped under the bed
• Electrically adjusted height range
from 105mm to 750mm
• 75mm twin castors with single
activation locking mechanism
for ease of use
• Four section electrically
operated mattress platform
with independent adjustment of
backrest angle (maximum 62°) and
knee section angle (maximum 40°)
• Bi-lateral mattress retainers
with length adjustable mattress
extension retainer at foot end
• Integrated foot end extension
extends the bed by 100mm
or 200mm
• Large range of feature
enhancing accessories
• Removable bed ends
• Auto-regression integrated into
backrest reduces sacral pressure,
shear forces and abdominal
compression during bed profiling
The symbols below are used throughout this owner’s manual and on the
product to identify warnings and important information. It is very important
for you to read them and understand them completely.
WARNING
Indicates a potentially hazardous condition/situation.
Failure to follow designated procedures can cause either
personal injury, component damage or malfunction.
On the product, this icon is represented as a black symbol
on a white triangle with a black border.
ALWAYS! These actions should be performed as specified.
Failure to perform mandatory actions can cause personal
injury and/or equipment damage. On the product, this
icon is represented as a white infinity symbol on a black
dot with a white border.
DO NOT! These actions are prohibited. These actions
should not be performed at any time or in any
circumstances. Performing a prohibited action can
cause personal injury and/or equipment damage.
On the product, this icon is represented as a white
symbol with a black circle and black slash.
=225kg MAXIMUM PATIENT WEIGHT. This weight represents
the total maximum weight of a patient on the bed. This
weight (225kg) should not be exceeded at any time.
=275kg
SAFE WORKING LOAD (SWL). This weight represents the
total maximum weight that the bed can carry, including
patient, mattress, bedding, bed ends and accessories.
This weight (275kg) should not be exceeded at any time.
Please scan the QR code or visit our website aidacare.com.au
and search ‘Aidacare FLX (BEB048600 or BEB048610)’ to
access product marketing and technical documentation.

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2. SAFETY PRECAUTIONS
This User Manual outlines the intended use of the Aidacare FLX Bed, the
intended use constitutes how to achieve full functionality whilst maximising
safety and efficiency for care staff and patients alike.
It is important that this User Manual is read in its entirety prior to operating
the bed. The manual is designed to ensure that users are equipped with the
information required to competently and responsibly operate the bed and
its accessories.
It is recommended that the User Manual be kept in an easily accessible place
for quick reference. If required, Aidacare product specialists can provide
additional training.
All warnings and cautions within this manual should be strictly adhered to.
Failure to do so could result in harm to the patient or operator.
Warnings highlighted throughout this manual identify possible hazards in
procedures or conditions which if not followed correctly could result in serious
injury, or fatality.
Cautions highlighted throughout this manual identify possible hazards
in procedures or conditions, which if not followed correctly could result
in equipment damage, or failure.
GENERAL
• Electrical equipment can be hazardous if used incorrectly
• Residual current devices (RCD) are not supplied with FLX Beds. Please consult
with your Biomedical Engineer/advisor concerning RCD requirements
• The clinically qualified person responsible should consider the age, size
and condition of the patient before using the bed and its accessories
• The maximum safe working load of the FLX Bed is 275kg and includes
the mass of the patient, mattress and any accessories fitted to the bed
• The maximum suggested standard mattress thickness for use with
the FLX Bed is 150mm (foam mattresses) and 200mm (alternating
mattress replacements)
• The bed should only be used with approved accessories.
Contact Aidacare for a full list of approved accessories
• If a patient’s condition could lead to a possible entrapment the mattress
support platform should be left in the flat position whilst unattended
• To ensure safe functioning of the bed electronics, the electronic system
must be reset when any changes are made to it. Changes are defined as:
• Mains power is lost (power outage, turned off/on, mains cable is unplugged)
• Component cabling is disconnected from or connected to the control box
or junction box
Refer to section 6.4 to complete the electronic system reset
ALWAYS position the bed at its lowest height when unattended
by caregivers to minimise the risk of patient injury from falls when
getting in and out of the bed.
ALWAYS use the ExitSafe Button whenever the patient is entering
or exiting the bed to ensure transfers are completed at a safe height
to minimize falls risk.
ALWAYS use a mattress of appropriate size and type. A range of
suitable pressure reducing and pressure relieving mattresses are
also available from Aidacare.
ALWAYS make sure that the patient is safely positioned to avoid
entrapment before operating the bed.
ALWAYS ensure that attendant and patient limbs are free from
potential entrapment areas before operating any functions.
ALWAYS use the ExitSafe Button when treating a patient or
transporting the bed to avoid unnecessary bending/stooping
by care staff.
ALWAYS apply the brakes when the bed is stationary.
ALWAYS store the handset when not in use to avoid accidental
operation of the beds functions. The handset can be stored by
hooking it on to the side rail of the bed or positioning it in the handset
holder bracket (additional accessory).
ALWAYS ensure that all drips and drains (hospital lines) and power
cables are free from possible entanglement with mechanical parts
of the bed.
DO NOT place the handset, or power cord across the mattress surface
of the bed when the bed is not connected to mains power. Always store
the power cord using the fastening straps provided.
DO NOT use electrically operated beds in the presence
of flammable gases.
DO NOT use the bed to support more than one patient. FLX Beds
are intended for single person use and may become unstable if used
incorrectly. Usage outside of intended design will void all warranties
associated with this product.
DO NOT use accessories that are not designed, or approved for use
with FLX Beds.

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Dimensions
Overall Length Overall Width Overall Height SWL
275kg
275kg
275kg
275kg
Single: 2130-2330mm 964mm 105-750mm 275kg
King Single: 2130-2330mm 1124mm 105-750mm 275kg
Mattress Size
MODEL Single King Single
Recommended Mattress Size
Maximum Mattress Depth
Width = 900mm Width = 1060mm
Length = 2000mm
Foam Mattress = 150mm
Alternating Air Replacement Mattress = 200mm
Bed Weight & Safe Working Load
Bed Weight – Single 105kg
Bed Weight – King Single 115kg
SWL (Safety Factor 2 x SWL) 275kg
= 275kg
Max User Weight
225kg = 225kg
(makes allowance for accessories like mattresses,
air mattresses and pumps, bed poles etc.)
Electrical Parameters
Power Input 240V AC 50Hz, Max current 4000mA
Rate Load Interruption 10%, Max 2 minutes / 18 minutes
Leakage Protection Class II Type B
Waterproof Grade IP54
Standards Compliance
Aidacare FLX Beds are designed and manufactured where required in
compliance with International Medical Device Safety standard IEC60601-1,
IEC60601-2-52. All electronics are designed for use in Acute Care environments
and comply with relevant Electrical Safety Standards.
3. OVERVIEW
The Aidacare FLX Bed has been designed specifically for the aged care
environment. Please take the time to familiarise yourself with the key
components shown below:
Available in Single
or King Single widths
(King Single pictured)
Under-Bed
Light
Attendant Control
Panel (included with
bed end accessories)
Backlit
Handset
T
CPR
T
CPR
Day
Mode
Night
Mode
4. SPECIFICATIONS
0º – 62º
0º – 40º NOTE: Backrest and knee bend
angle is the same across both
Single and King Single beds
Mattress
Retainers
Adjustable
Mattress
Retainer
Central Locking
Castors
Wall Buffer Total Locking
Castors

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Code Description
BEB046505 Width Extension Kit
BEB046525 Split Folding Side Rails (Pair)
BEB046592 Battery Backup
BEB046616 USB Port Upgrade Kit
BEB046630 Directional Castor (Replaces Total Locking
Castor at Head End)
BEA030030 Handset Holder
5. ACCESSORIES
A range of FLX Bed accessories are available. In addition to the below listed
accessories, Aidacare specialises in other complimentary products such as foam
mattresses, pressure care surfaces, over bed tables, side lockers and adjustable
day chairs. Please contact Customer Service on 1300 133 120 for further information.
Code Description
BEB048700
BEB048710
Bed End Set – Single – Como – Teak
Bed End Set – King Single – Como – Teak
BEB048701
BEB048711
Bed End Set – Single – Como – Milano
Bed End Set – King Single – Como – Milano
BEB046265 Bed Side Set – Sublime – Teak
BEB046275 Bed Side Set – Milano – Walnut
BEA829140
GSP390360
Self Help Pole
Self Help Pole Mounting Bracket &
Hardware
BEA029710
GSP390370
IV Pole
IV Pole Mounting Bracket & Hardware
WARNING
Do not use accessories that have not been designed for use
with FLX Beds.

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6. ELECTRONIC FUNCTIONS
Backrest Section Up & Down
Auto-Contour
ExitSafe Ingress / Exit Height
Hi/Lo Up & Down
Legrest Section Up & Down
Trendelenburg +/-
Chair Position
6.2 ATTENDANT CONTROL PANEL ACP OPERATION
WARNING
• Ensure the patient, caregivers and/or equipment is positioned
to avoid being trapped or crushed during bed adjustment
• Ensure the power lead is not stretched excessively
• Ensure the handset and electrical leads cannot become entangled
with moving parts of the bed
• DISCONNECT the power lead from the mains and stow before
transporting the bed
• If the power lead shows any sign of damage, replace immediately
• Ensure safety key is removed when handset is not in use
6.1 HANDSET OPERATION
FLX Beds are powered by four electric rated actuators, which are controlled by
the Handset or Attendant Control Panel. Adjustment occurs only while a button
is pressed. Adjustment will stop when the button is released, or the selection
reaches the end of its range.
Auto-Contour: Conveniently positions patient into cardiac chair
position for therapeutic benefit and assists in preventing skin
shear/patient sliding down the bed when raising backrest
Backrest Section: Controls the backrest angle from horizontal
up to a maximum of 62º
Knee Break Section: Allows for knee positioning up to 40° for
increased user comfort and pressure therapy relief. The ratchet
legrest can also be enabled by hand to further increase comfort
Hi/lo with SmartDescent: Positions the bed to the desired
height from 105-750mm. The bed automatically halves its rate of
descent from 300mm to lowest position to minimise the risk of
entrapment or damage to low lying items such as mattress pumps
Trendelenburg +/- : Facilitates overall +ve or -ve tilting
of the bed from -12º to 12º from horizontal
Patient Lock Out: Locks handset out of specific function
Underbed Light: Creates a subtle glow on the floor near the bed
end for carers and users during the night

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ExitSafe Ingress / Exit Height: Flattens the mattress surface
and then raises the bed to the optimal height for entry/exit from
the bed. This height is ideal for manutention/manual handling
by carers and also facilitates CPR if required.
To adjust the exit height for the user raise or lower bed to
desired height then simultaneously press ExitSafe Ingress/
Exit Height and Trendelenburg Down buttons for 5 seconds.
Handset top LED will blink indicating the new height has been
written to memory. The new ExitSafe height is now ready to use.
Chair Position: Raises backrest and legrest into cardiac
chair orientation and then tilts bed forward into an upright
dining position
Battery Power Indicator: Illuminates on start-up, but thereafter
only if optional battery backup is installed
WARNING
Care should be taken whilst operating the bed functions to ensure
hands and fingers are free from potential squeeze hazards
6.3 INSTALLING THE HAND CONTROL
The FLX bed handset mounts into a receiver in the middle of the bed, allowing
for it to be used from either side of the bed.
Once handset is mounted into receiver, choose which side of the bed the
handset is to be used on and mount the cable to the mounting clip located
either side of the bed
6.4 RESETTING THE ELECTRONIC SYSTEM
To ensure safe functioning of the bed electronics, the electronic system must
be reset when any changes are made to it.
Changes are defined as:
• Mains power is lost (power outage, turned off/on, mains cable is unplugged)
• Component cabling is disconnected from or connected to the control box
or junction box
To complete the reset procedure, simultaneously press hi-lo up and hi-lo down
buttons for 5 seconds. Continue pressing while the bed moves on its own (and
calibrating the system) until the bed stops moving and the handset top LED
flashes 3 times. The electronic system is now reset.
Handset Port
Location
Handset cable
mounting clips located
on underside of bed

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7.1 FLX BED ASSEMBLY
The FLX Bed comes securely packaged in a cardboard carton. The outside
of the carton is protected by corner and centre stabilisers for rigidity to avoid
compression and damage in shipping. The FLX Bed should arrive to you in
pristine condition, ready for immediate assembly and installation.
Contents:
• 1 x FLX Bed
• 1 x Set of 2 x Mattress retainers
and hardware
• 1 x Adjustable mattress retainer
• 1 x Wall buffer
• 1 x Handset
(located under the backrest)
• 1 x Set of 2 x head and
footboard holders
• 1 x Set of 2 x long footboard
holders (attached to frame
under leg section)
NOTE: head and footboards
sold separately.
WARNING
The FLX Bed is a large piece of advanced medical equipment
requiring special attention and careful handling at all times.
7. ASSEMBLY
Set of 2 Mattress
Retainers And Hardware
Set of 2 Headboard
Holders
Power Lead
Handset
Wall Buffer
Set of 2 Long Footboard
Holders (Mattress
Extension 100–200mm
Set of 2 Short Footboard
Holders (Mattress
Extension 0–100mm)
Adjustable
mattress retainer
Depending on the situation, appropriate powered or manual lifting, handling
or moving assistance equipment includes but is not limited to:
• Forklift
• Walkie Stacker
• Hydraulic Pallet Jack
• Hydraulic Lift Trolley
• Goods Trolley
• Tail Gate Loader
Always use appropriate manual and powered handling techniques
and equipment.
ALWAYS be aware of sharp items in packaging materials,
handle and dispose or recycle appropriately.
Always wear appropriate protective clothing and eye goggles.
Always use cut-proof gloves when handling or cutting steel
or plastic carton strapping.
Do not attempt to lift an FLX Bed manually without
appropriate equipment.

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7.2 FLX BED ASSEMBLY
(A) Unpack Bed, Plug In, Raise and Move:
1. Using appropriate equipment lower the bed carton onto a hard flat surface
2. Carefully remove strapping and external dunnage materials, remove the
carton lid and remove internal dunnage materials
3. Locate all component packets as per carton contents
4. Flatten the sides of the carton base
5. Plug in Power Lead. To locate it, lift up the mattress platform head section.
Undo zip tie to release the power lead
6. Ensure the bed is free of encumbrance or obstacles – press the hi/lo up
button on the handset and raise the bed to an appropriate height (600 to
700mm recommended) so as to fit Mattress Retainers, Head & Foot Board
Holders and Wall Buffer
7. Unlock central locking brake at the foot end by pressing the green pedal
and unlock the locking castors at the head end by lifting the locking tab
8. Roll the bed out of the flattened carton and position or move the bed
as desired
9. Remove remaining dunnage and wrapping and other materials such
as protective foam and zip ties
(B) Mount Mattress Retainers (Backrest End):
1. Unpack the set of Mattress Retainers and hardware
2. Insert vertically through holes on the Mattress Platform sides.
Fasten firmly with hand from beneath
(C) Mount Adjustable Mattress Retainer (Foot End)
1. Unpack the Adjustable Mattress Retainer
2. Insert mattress retainer ends into 1 of the 3 receiving holes which are 100mm
spaced at the foot end of the mattress platform to match the desired bed
extension (nil, 100mm, 200mm).
Insertion may require lightly squeezing the retainer to fit. Lower the retainer
to the mattress platform

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(D) Mount Head and Footboard Holders:
1. Unpack the Head and Footboard Holders
2. Loosen handwheel bolts located on the frame at the head and foot ends
of the bed (4 positions)
3. Slide the holders into the frame at the head and foot ends, ensuring that
the plates face towards each other
NOTE:
a. If a mattress extension length of 0 or 100mm is desired, use the holders
from the box
b. If a mattress extension length of 100 to 200mm is desired, use the longer
holders located under the legrest and ensure the shorter holders are
placed under the legrest for future use
4. Slide the holders fully at the head end
5. Slide the holders to desired mattress extension length at the foot end
6. Tighten handwheel bolts to lock position
Locking
Handwheel Bolts
Location of
Long Holders
Ensure
Plates Face
Inwards
(E) Mount and Adjust the Wall Buffer
1. Unpack the Wall Buffer
2. To fix onto frame, simply click buffer’s U-brackets to the rear axle
of the frame. Press firmly to ensure buffer is firmly held in place
3. Adjust the length of the wall buffer by pulling the locking pins out,
sliding the buffer to desired position and locking again with the two pins
(F) Adjust Length of Power Lead
The power lead length out of the bed can be extended by 200mm to allow
it to reach power outlets further away from the bed.
WARNING
DO NOT extend the power lead unnecessarily as this may allow the
power lead to curl back under the bed and get caught in the bed
mechanism. Care must be taken to ensure this is not possible prior
to using the bed and after every subsequent bed relocation.
To extend the power lead:
1. Raise the backrest to maximum height
2. Locate and cut the zip tie holding the power lead’s excess cable to the frame
3. Loosen the cable gland holding the power lead to frame
4. Pull power lead through cable gland to desired length
5. Tighten cable gland to hold power lead in place
6. Test bed through both its hi-lo and backrest movement range and ensure
the power lead does not get pinched or crushed by the frame. Any excess
and loose power cord remaining between the cable gland and control box
must be secured to the frame to prevent unintentional movement

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(G) Position the bed:
You may position the bed as desired however it is recommended that if the
head end is positioned against a wall, the wall buffer should be in contact
with both the floor and wall or skirting board.
1. If necessary, gather and fasten excess ACP or power leads away from
encumbrance with moving parts
Cable Gland Under
Control Box
Location of Zip Tie 7.3 HEAD AND FOOT BOARD ASSEMBLY
SOLD SEPARATELY
The Head and Foot Board attachment system is designed to allow quick and
secure fitting of Head and Foot Board options as well as customised options
to suit any interior design specifications
Carton Contents (size and colour is SKU dependent):
• 1 x Headboard with mounting
brackets pre-fitted
• 1 x Footboard with mounting brackets
pre-fitted and with or without
attendant control panel pre-fitted
Assembly of Head and Footboards:
1. Locate head and footboard holders
on the frame (see section 7.1)
2. Untighten the handwheel bolt
locking the holders in place
3. Loosen the thumb screws
on the board holders
4. Bring the head board up towards
the headboard holders
5. Align the pins on the headboard
with the receiver holes in the
holders. Insert pins and press down
on board so that the pins drop into
the keyhole. Ensure all four pins are
located in the keyholes
6. Tighten thumb screws to lock
headboard in place
7. Slide headboard all the way in
8. Repeat steps 4-6 with
the footboard
9. Slide footboard to desired mattress
extension length
10. Tighten 4 x handwheel bolts
to lock board holders in place
11. Plug ACP lead to ACP port located
under the legrest of the bed
12. Gather and zip tie excess ACP lead
to frame if required
Thumb Screws
Handwheel Bolt

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7.4 SIDE PANEL ASSEMBLY SOLD SEPARATELY
The FLX Side Panels are designed to match the FLX Head and Foot Board
options for a complete surround finish. They can also be customised to match
customised Head & Foot Boards to suit any interior design specifications.
The FLX Side Panels are designed to move independently with each bed
platform section they are attached to.
Contents (colour is SKU dependent):
• 1 x HEAD section LEFT (longest) – unique to this section and side
• 1 x HEAD section RIGHT (longest) – unique to this section and side
• 2 x MID section LEFT/RIGHT (shortest) – fits left/right side of this section
• 2 x KNEE section LEFT/RIGHT (second shortest) – fits left/right side of
this section
• 1 x FOOT section LEFT (second longest) – unique to this section and side
• 1 x FOOT section RIGHT (second longest) – unique to this section and side
• 18 x Bolts
Assembly of Side Panels:
1. Remove any accessories attached to the side of the bed frame (e.g. rails)
2. Ensure the panels are matched to the correct platform section and left/
right side as per the list above – some are unique to SECTION AND
LEFT/RIGHT side
3. Place the panel on the matching
platform section. The top of the
panel should be flush with the top
of the mattress platform
4. Line up the panel nutserts with
the holes in the bed frame
5. Insert the bolt through the hole
and screw into panel nutsert
6. Fasten firmly
7. Repeat for all panels – check to
ensure all are correctly attached
upon completion
Head
Section
Mid
Section
Knee
Section
Leg
Section
7.5 SELF HELP AND IV POLE MOUNTING
BRACKET ASSEMBLY SOLD SEPARATELY
The self help and IV Pole mounting bracket provides a secure and strong
location to mount a self help-pole (BEA829140) and IV pole (BEA029710)
onto the bed.
Contents:
• 1 x Self Help Pole Mounting Bracket
• 4 x Bolts
Assembly of Mounting Bracket:
1. Remove headboard from bed
2. Undo the bolts that hold the plate onto the headboard
3. Place the mounting bracket on one side of the headboard and the original
plates on the opposite side. Affix the mounting bracket and plates using
the provided bolts and tighten
4. Mount the headboard back onto the bed (see section 7.3) and lock in position
Mounting
bracket Plate

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7.6 SELF HELP POLE ASSEMBLY
SOLD SEPARATELY
The Self Help Pole (SHP) provides an overhead patient support or manoeuvring
handle to assist with repositioning.
The Self Help Pole is designed to attach to the Aidacare AC4 and FLX Beds.
However, while the AC4 bed already has receiver tubes attached to the bed
frame, the FLX bed requires assembly of Mounting Bracket & Hardware Kit
(GSP390360) before the Self Help Pole can be mounted.
WARNING
Be aware of encumbrances such as walls, cupboards, curtains, lights
etc. when manoeuvring the bed with a Self Help Pole. Pay particular
attention when tilting the bed or using the Trendelenburg or reverse
Trendelenburg functions (where available).
WARNING
Self Help Pole Safe Working Load is 75kg only.
DO NOT exceed this load at any time.
Contents:
• 1 x Self Help Pole
Assembly of Self Help Pole:
1. If assembling onto Aidacare
FLX or FL250 beds: ensure the
Self Help and IV Pole Mounting
Bracket (GSP390360) is assembled
onto bed prior to fitting the Self
Help Pole
2. Slide the Self Help Pole into
the receiver brackets on the
Self Help and IV Pole Mounting
Bracket. Push down to ensure
correct fitment
7.7 IV POLE ASSEMBLY SOLD SEPARATELY
The IV Pole provides a telescoping height adjustable hanger for tubes,
bags and other equipment.
The IV Pole is designed to attach to the Aidacare AC4 and FLX Beds. However,
while the AC4 bed already has receiver tubes attached to the bed frame, the FLX
bed requires assembly of Mounting Bracket & Hardware Kit (GSP390360) before
the Self Help Pole can be mounted.
WARNING
Be aware of encumbrances such as walls, cupboards, curtains,
lights etc. when manoeuvring the bed with a IV Pole. Pay particular
attention when tilting the bed or using the Trendelenburg or reverse
Trendelenburg functions (where available).
WARNING
Self Help Pole Safe Working Load is 10kg only.
DO NOT exceed this load at any time
Contents:
• 1 x IV Pole
• 1 x nylock nut
• 1 x washer
• 1 x square block
Assembly of Self Help Pole:
1. If assembling onto Aidacare FLX
or FL250 beds: ensure the Self
Help and IV Pole Mounting Bracket
(GSP390360) is assembled onto bed
prior to fitting the IV Pole
2. Undo the nylock nut and washer at
the bottom of the pole and remove
the square block
3. Slide the IV Pole into the receiver
brackets on the Self Help and IV Pole
Mounting Bracket on the bed. Push
down to ensure correct fitment
4. Mount the square block followed
by washer and nylock nut from
underneath the bracket and lock
in place
IV Pole
Square block
Washer
Nylock Nut

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7.8 KING SINGLE CONVERSION KIT ASSEMBLY
SOLD SEPARATELY
The FLX King Single Conversion Kit is designed to retrofit a Single FLX bed into a
King Single. This kit should not be used to extend the width of a King Single bed.
King Single FLX beds are available separately (BEB048610).
Each kit section attaches to a platform section of the bed, increasing the bed
width from 900m (Single) to 1060mm (King Single).
Carton Contents:
• 1 x HEAD section LEFT (longest) –
unique to this section and side
• 1 x HEAD section RIGHT (longest) –
unique to this section and side
• 2 x MID section LEFT/RIGHT
(shortest) – fits left/right side
of this section
• 2 x KNEE section LEFT/RIGHT
(second shortest) – fits left/right
side of this section
• 1 x FOOT section LEFT (second
longest) – unique to this section
and side
• 1 x FOOT section RIGHT (second
longest) – unique to this section
and side
• 18 x Bolts & washers
Assembly of King Single
Conversion Kit:
1. Remove any accessories attached
to the side of the bed frame
(e.g. rails or side panels)
2. Ensure the panels are matched to
the correct platform section and
left/right side as per the list above –
some are unique to SECTION AND
LEFT/RIGHT side
3. Line up the panel holes with
the holes in the bed frame
4. Insert the washer onto the bolt
5. Insert the bolt through the hole
and screw into panel weldnut
6. Fasten firmly
7. Repeat for all panels – check to
ensure all are correctly attached
upon completion
Head section
Mid section
Knee section
Leg section
7.9 SPLIT FOLDING SIDE RAILS ASSEMBLY
The Split Folding Side Rails are designed to provide self-support and assistance
for positioning and movement within the bed, as well as for safety to minimize
the risk of a resident falling from bed.
The Split Folding Side Rails are supplied as a left/right pair and require
installation on the bed.
Carton Contents:
2 piece set includes:
• 1 x Split Folding Side Rail with mounting plate – LEFT. 3 x bolts, bushes
and dome nuts on mounting plate
• 1 x Split Folding Side Rail with mounting plate – RIGHT. 3 x bolts, bushes
and dome nuts on mounting plate
Split folding side rail with
mounting plate – LEFT
Split folding side rail with
mounting plate – RIGHT
NOTE: If side panels are already fitted to the bed, they must be removed before
the folding assist rail can be attached. They need to be removed from the entire
bed or just the panel where the folding assist rail is wanting to be attached.
Recommended Tools:
• Power Drill
• Right Angled Power Drill Adaptor
Fastening Split Folding Side Rails to Bed
1. Lift the bed, the backrest and legrest to maximum height for ease
of assembly
2. The Split Folding Side Rail is attached to the Head Section of the bed
3. The tapered end of the Split Folding Side Rails with the release switch faces
towards the foot end of the bed, as shown
4. Remove the 3 x bolts, bushes and dome nuts from the mounting plate
5. Place the mounting plate onto the bed frame (Head Section) and line up
the bolt holes with the bed frame hole

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6. Insert the bolts and fasten dome nuts on inside of bed frame
7. Fasten firmly – use a right angle power drill adaptor for easier access
to the dome nut, apply high torque
8. Press the release lever within the rail to release and fold down gently.
When the base of the rail is parallel to and alongside the bed frame it will
stop in this position
9. To raise the rail, release the lever and pull it up by hand until it clicks into
the up position
7.10 BATTERY BACK UP INSTALLATION
If fitted with a battery back-up unit the bed will
automatically switch to battery power in the event
of a power failure, or the bed being unplugged from
mains power.
A fully powered new Battery Back-up may last 15 full
lift cycles however this is dependent on user weight,
movement range and battery age.
The Battery Back Up accessory is designed to provide back-up power in the
event of a power outage or other event necessitating temporary use of the bed
without access to a power outlet.
Carton Contents:
• 1 x Battery Backup • 1 x hardware set
Assembly of Battery Backup:
1. Raise bed height and backrest to maximum height
2. Attach battery backup underneath the bed (in the middle, next to the head
end hi-lo actuator)
3. Run the lead towards the control box at the head end of the bed
4. Disconnect beds’ power lead from power source and wait 10 seconds
for power to deplete from system
5. Use a flat head screw driver to turn the locking tab on the control box to
unlocked position then slide the cover off to reveal the ports underneath
6. Attach the battery backup lead to the port shown. Note there may be a
splitter cable already connected in which case connect battery backup
to the lead labelled “TBB” of the splitter cable
7. Close the control box
8. Attach beds’ power lead to power and wait 10 seconds
9. Secure battery backup lead to the frame in same locations as other cables
are attached
Battery
Connection to CB

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7.11 USB PORT UPGRADE KIT SOLD SEPARATELY
The USB Upgrade kit allows users to charge personal devices via conveniently
located ports on the backrest. The ports can be mounted to either left or right
side of the bed.
Carton Contents:
• 1 x USB Port
• 1 x Mounting Strip
• 1 x Splitter Cable
• Zip ties
• 2 x M4 long screws
• 2 x M4 short screws
Assembly of USB Port Upgrade Kit
1. Raise bed height and backrest to maximum height
2. Attach the USB port under the backrest (in between the mattress retainer
handwheel bolts) using the long screws
3. Run the USB port cable under the back rest frame towards the beds’
midsection, securing to the backrest using zip ties
4. From the middle of the bed, run the cable towards the other cables running
under the bed. Join the USB ports’ cable to the other cables and route
towards the control box at the head end following the same path as the
other cables
5. Use a flat head screw driver to turn the locking tab on the control box to
unlocked position then slide the cover off to reveal the ports underneath
6. Attach the splitter cable to the port shown
7. Close the control box
8. Attach USB port cable to the splitter cable’s port marked “TFA”. If the
bed has a battery backup it can be connected to the splitter cables’ port
marked “TBB”
9. Secure USB port cable to backrest, bed frame and other cables, ensuring
enough slack is left to allow cable to adjust with bed movement
USB Port
USB
Upgrade Kit
8. GENERAL OPERATION
8.1 CASTOR SYSTEM  BRAKES & STEERING
8.1.1 Central Locking Castors
Central locking castors are located at the foot end of the bed. The brakes are
interlinked on either side of the bed allowing operation with a single movement
for improved safety and efficiency.
1. To engage the brakes push down on the red pedal as shown below until bed
is locked in place
2. To disengage brakes push down on the green pedal until the brake system
is completely unlocked
Pedal Positions:
Locked (Red Down) Unlocked (Green Down)
8.1.2 Total Locking Castors
Total locking castors are located at the head end of the bed
1. To engage the total lock, press the red pedal down
2. To disengage the total lock, pull up on the red pedal until unlocked
Locked (Latch Down) Unlocked (Latch Up)

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8.2 BED EXTENSION
The integrated bed extension can add 100 or 200mm of length
to the mattress platform.
Moving Bed Extension From Closed/Standard Bed Position
1. Move the foot end mattress retainer from the minimum position
to the middle hole (100mm extension) or the furthest hole (200mm)
2. If extending the mattress platform by 100mm: loosen the handwheel
bolts under the bed frame and pull out headboard by 100mm. Tighten
handwheels to lock in place
3. If extending the mattress platform by 200mm: loosen the handwheel bolts
under the bed frame and pull out headboard and its mounting brackets
entirely. Replace the mounting brackets with the longer pair located under
the leg section platform (remember to place the short pair and secure to
frame under the leg frame for future use). Slide the headboard and brackets
back into place and extend the platform by 200mm. Tighten handwheels to
lock in place
WARNING
The bed extension is designed for use as a bed extension only
and is not meant to support the body weight of a person sitting.
The extra length of the bed with extra load can also make the bed
unstable potentially resulting in injury to the user and patient.
Handwheel
Bolt
Long mounting brackets
for 200mm extension
No Extension
100mm
Extension
200mm
Extension
9. STORAGE & MOVEMENT
WARNING
• DISCONNECT the bed power cord before moving the bed
• DO NOT remove the power cord from the source by pulling
on the cord
• DO NOT pull on the power cord, or handset cord to manoeuvre
the bed
• ALWAYS apply the brakes when the bed is in a stationary position
Handle With Care
FLX Beds should be stored in a clean, dry, well ventilated area.
Do not drop and avoid shock or violent impact when transporting.
The following limits apply during transport and or a storage period of up
to 15 weeks duration:
Ambient temperature -25°C – 70°C
Relative humidity 10% – 75%
Air pressure 50 kPa – 106 kPa
The following limits apply to normal operating conditions and or periods
of storage longer than 15 weeks:
Ambient temperature +10°C – 40°C
Relative humidity 30% – 75%
Air pressure 70 kPa – 106 kPa

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Moving your FLX Bed
1. Before moving the bed, press the ExitSafe position button on the handset
or ACP until it is in position
2. Release the brakes at head and foot end (see section 8.1)
3. Ensure handset is stored safely
4. Unplug the mains cable from the wall socked, coil up and place under
the mattress (if no mattress in place hang over mattress retainer)
10. CLEANING
WARNING
Before cleaning always disconnect the bed from the mains
power source.
NOTE: It is strongly recommended that protective clothing be used when cleaning.
NOTE: The following procedure also applies to bed accessories, but does not
include mattresses.
• Wipe the beds surfaces with a soft cloth moistened with hot water and
mild detergent (or the facilities recommended cleaning solution). It is
recommended that the cloth be a white material to prevent bleeding of die
colours to the bed. Take extra care in areas that may harbour dirt or dust
• Rinse with clean water and dry with a clean cloth
• To remove potentially infectious materials such as body fluids, or when the
bed has been used by someone with a known infection. Clean with NaDCC
(e.g. Presept, Actichlor) at 10,000 ppm of available chlorine. Rinse and dry
• Allow the cleaned parts to dry before replacing the mattress
WARNING
DO NOT use abrasive Hypocarbonate or Phenolic compounds
or pads.
To prolong the working life of the bed and for trouble free operation it is
recommended that routine inspections should be performed by a person
who is suitably qualified and well acquainted with the design, use and care
of your FLX Bed.
If inspection reveals that the safety of the bed is jeopardised in any way,
it should be IMMEDIATELY WITHDRAWN FROM SERVICE, tagged as such
and the owner notified.
NOTE: Other than general maintenance activities all other service or repair
work must be performed by qualified and trained persons who are approved
by Aidacare.
WARNING
The bed must be disconnected from the mains power supply
before starting any maintenance activity.
General
1 Examine all the warning signs on the bed, examine the bed for obvious signs of
damage. All aspects of the equipment should operate as intended. Check that
all nuts, bolts and other fasteners are tight and are not missing
2Examine flexible cables and conduits for cuts, cracks, abrasions
or other deterioration
3 Check that the power supply plug is not damaged. If either the power cable or
plug is damaged then both the cable and plug must be replaced as a complete
assembly by an approved service agent
4 Check hi-lo rollers and track for signs of deterioration such as shavings, burrs,
cuts, deformation or flat spots
Brake System
1 Activate brakes in the locked position and apply pressure to the bed foot end.
2 If the bed castors rotate the brakes should be adjusted accordingly
3 If the bed does not stay stationary the bed should be removed from service
until the issues are rectified
Battery Backup
1 Check battery indicator light on attendant control panel to monitor condition
of battery back-up
11. MAINTENANCE

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12. TROUBLESHOOTING
IMPORTANT!
Prior to making any adjustments to the electronics of the bed, the control box
should always be reset to rule out any calibration issues.
Calibration issues can occur when power outages happen or when beds are
unplugged from the wall during use.
To complete a reset:
1. Hold down the top two buttons of the handset (Top Left + Top Right)
2. After 5 seconds continue to hold and the bed will enter reset sequence
This will result in all actuators retracting to their minimum length which
manifests as the bed flattening and descending to the lowest position
3. Once the bed reaches this position a faint relay “click” can be heard and the
handset LED light will flash several times indicating reset procedure is complete
4. If the bed does not perform normally after being reset, please explore
the trouble shooting guide suggestions
Effect Possible Cause Verification Corrective Action
Bed does not
stay in place
Braking system
is not in Total
Brake position
Brake System is
malfunctioning
Brake pedal is not engaged
in lowest position
Brake pedal is in lowest
position, but bed does not
stay in place
Brake pedal is not engaged
in lowest position
Contact your sales
representative or a qualified
Aidacare service technician
Bed does
not move
up or down
Bed is not
plugged in and
optional battery
is flat
Actuator is faulty
Handset is faulty
NCP is Faulty
Check if the power lead is
plugged into mains power
Swap actuators
Swap handsets
Swap NCP
If unplugged, plug power
leads into mains power.
Allow 3 hours to charge
battery (if fitted)
Conduct electronic system
reset - refer to section 6.4
Contact your sales
representative or a qualified
Aidacare service technician
Backrest
does not
move up
or down
Actuator code is
unplugged
Actuator is faulty
Handset is faulty
NCP is Faulty
Check if cables have
come loose from control
box (under top frame at
head end)
Swap handsets
Swap Actuator
Swap NCP
If loose, fully plug cables
into control box
Conduct electronic system
reset - refer to section 6.4
Contact your sales
representative or a qualified
Aidacare service technician
13. WARRANTY & SERVICE
Aidacare FLX Beds carry a comprehensive warranty as detailed below. Please
keep proof of purchase for proof of warranty commencement.
Consumer Warranty Against Defects:
Aidacare is bound by Australian Consumer Law in respect to Warranty Against
Defects. A copy of the Aidacare Warranty Against Defects statement is available
on the Aidacare homepage at aidacare.com.au. All warranty matters should be
directed to Aidacare Customer Service on 1300 133 120.
Aidacare does not warrant against excessive or incorrect use, modification
or any situation that could not be deemed as fair wear and tear. This is a back
to base warranty and does not cover freight costs pertaining to the return of
any items under warranty. Aidacare acknowledges and conforms to all ACCC
guidelines around consumer rights. For further information contact Aidacare
on 1300 133 120 or email [e-mail].
Aidacare will not warrant the safety and or correct functioning of products
where any original components have been changed or modified by
non-Aidacare approved and trained service & maintenance staff or external
providers. Furthermore, safety is not guaranteed where components have been
replaced with non-original Aidacare approved parts. If any faults are detected
upon receipt of this product please phone Aidacare. Any faults that are detected
during normal use should be reported to Aidacare immediately to determine if
warranty conditions apply and if so, the necessary repair or replacement work
to be completed.
Spare parts list is available upon request.
For servicing, preventative maintenance and any other questions regarding
this or any other Aidacare product please contact:
AIDACARE PTY LTD
Building 3A, 1 Moorebank Avenue,
Moorebank NSW Australia 2170
1300 133 120 |aidacare.com.au
3YEARS WARRANTY
Electronics 1YEAR WARRANTY Handsets & Cable
10 YEARS WARRANTY
Frame