Airwell AW-DDV009-N11 Guide

IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit. Make sure to
save this manual for future reference.
20.AW.L-DUCT.007-024.R410A.UM+IM.EN.FR.DE.IT.RU.SP.PO.05.28.Rev01
User & installation manual
DUCTED UNIT (LOW ESP)
R410A
Multilingual Manual
(English - French - Deutsch - Italiano - Portugues - Español )

User & Installation Manual
IMPORTANT NOTE:
Read this manual carefully before installing or operating your new air conditioning unit. Make sure to
save this manual for future reference.
20.AW.L-DUCT.007-024.R410A.UM+IM.EN.FR.DE.IT.RU.SP.PO.05.28.Rev01
DUCTED UNIT (LOW ESP)
R410A
English Manual
AW-DDV009/007-N11
AW-DDV012-N11
AW-DDV016-N11
AW-DDV018-N11
AW-DDV024-N11

VRF series multiple air conditioning systems
adopt the consistent running mode, by
which, all indoor units can only be heating or
refrigerating operation at the same time.
To protect the compressor, the air conditioning
unit should be powered on for over 12 hours
before using it.
All indoor units of the same refrigerating
system should use the unied power switch
to ensure that all indoor units are in the state
of being powered on at the same time during
the operation of air conditioner.
Your air conditioner may be subject to any
change owing to the improvement of Airwell
products.
Product Features:
1.Low static pressure air conditioners for the
indoor units of this series;
2.The built-in installation to save space;
3.Automatic display of fault detection;
4.Central control function (optional from our
company);
5.The air conditioner is provided with the
function of compensation for power supply.
During operation, when the power supply
fails emergently and resumes again, the air
conditioner returns to the working condition
before power failure, if provided with
compensation function.
6.Now this indoor unit only has wired
controller function, the indoor unit that has
remote controller function need to set in
factory especially.
User Manual
Contents
Parts and Functions..................................... 1
Safety .......................................................... 2
Maintenance................................................ 5
Fault Checkup ............................................. 6
Installation Procedures................................ 7
Electrical Wiring......................................... 12
Test Run & Failure Code ........................... 18
Move and scrap the air conditioning.......... 19
Operating Range of Air Conditioner
Cooling
dry
Indoor Max. DB: 32°C WB: 23°C
Min. DB: 18°C WB: 14°C
Outdoor Max. DB: 43°C WB: 26°C
Min. DB: -5°C
Heating
Indoor Max. DB: 27°C
Min. DB: 15°C
Outdoor Max. DB: 21°C WB: 15°C
Min. DB: -15°C
Warning
•If the supply cord is damaged, it must be
replaced by the manufacturer, its service
agent or similarly qualied persons in order
to avoid a hazard.
•This appliance is not intended for use by
persons (including children) with reduced
physical, sensory or mental capabilities,
or lack of experience and knowledge,
unless they have been given supervision or
instruction concerning use of the appliance
by a person responsible for their safety.
•Children should be supervised to ensure
that they do not play with the appliance.
•This appliance can be used by children
aged from 8 years and above and
persons with reduced physical, sensory or
mental capabilities or lack of experience
and knowledge if they have been given
supervision or instruction concerning use of
the appliance in a safe way and understand
the hazards involved. Children shall not
play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.
•The appliances are not intended to be
operated by means of an external timer or
separate remote-control system.
•Keep the appliance and its cord out of reach
of children less than 8 years.

1
Parts and Functions

2
Safety
• This manual should always be accessible and close to this air condition equipmet.
• There are two types of indications, " WARNING"and " CAUTION" The indication
preventing from death or heavy injury is lister as " WARNING".Even the indication listed
as " CAUTION" may also cause serious accident. Both of them are related to safety, and
should be strictly follwed.
• After installation and start-up commissioning, please handover the manual to the user. The
manual should be well kept in safe place and close to the unit.
Warning
• The installation or the maintenance should be pertormed by an authorized agency. The worng
operation of this air condition equipment may cause water leakage, electric shock or re.
• Please install the unit on the top of a solid founfation or structure which is strong enough to
support the unit.
• The installation of this condition equipment should follow local construction codes.
• Use the right cable size, secure the terminal rmly, organize the cables well and make
sure no tension is added on cables. Cable insulation should not be damaged. The incorrect
installation may lead to overheat or re.
• When installing or moving the unit, the refrigerant system should be vacuumed and recharged
with R-410A refrigerant. If any other gas enters the system, it may lead to abnormal high
pressure which may cause damage or injury.
• Please use the proper manifolds or branches during the system installation. The wrong parts
may cause refrigerant leakage.
• Keep the drain pipe away from toxic gas vents to prevent possible pollution of indoor
environment.
• During or after the installation, please check whether there is refrigerant leakage. If any
leakage, please take any measures for ventilation. The refrigerant may be toxic at some
concentration levels.
• The unit is not explosion-proof. Please keep it away from ammable gases.
• The drain pipe should be installde per this manual to ensure proper drainage. The pipe should
be well insulated to avoid condensation. Wrong installation may lead to water leakage.
• Both liquid pipe and the gas pipe should be also well insulated. Not enough insulation may
lead to system performance deterioration or humidity formation.
• This air condition equipment is not intended to be operated by persons with lack of experience
and training, unless they have supervision or instruction concerning use of this air condition
equipment.
• Please keep children away from this air condition equipment.

3
Safety
Attention
• Grounding wire should be connected with the grounding bar. The grounding wire can not
be connected to the gas pipe, water pipe, lightening rod or the telephone grounding wire.
Improper grounding may cause electric shock.
• The Circuit Breaker should be installed.If not, it may cause electric shocks.
• After installation, the air condition equipment should be powered on and passed the electric
leakage current lest.

4
Safety
Notices during Operation
Attention
• Do not put any heating apparatus
under the indoor units. The heat may
cause distortion of the units.
• Pay attention to the
ventilation to avoid
anoxic injury.
• Do not put burning apparatus in the
place which the unit blows directly.
There is risk of re or anoxic injury.
• Ensure the installation area does
not deteriorate with age. If the base
collapses, the unit may fall and cause
damage, product failure, personal
injury or death.
• Do not use the unit for special
purposes such as preserving foods,
works of art etc. It is an air conditioner
for comfort cooling / heating, not
a precision refrigeration system.
• Use the correctly rated breaker or
fuse. Improper breaker or fuse may
lead to re, electric shock, explosion,
personal injury or death.
• Do not permit water or steam to enter
the unit and the wired controller.
There is risk of unit failure, re,
electric shock, personal injury
or death.
• Turn on the power at least 6 hours
before operation begins. Starting
operation immediately after power
on can result in severe damage to
internal parts.
• Turn off the power to save energy if
the unit will be not used for a long
period. If the unit is not powered off,
it will consume power.
• 3-minutes protection
To protect the unit, compressor can be
actuated with at least 3-minutes delay after
stopping.
• Close the window to avoid outdoor air
getting in.Curtains or
window shutters can
be put down to avoid
the sunshine.
• Do not touch the power switch with
the wet hand to avoid power shock.
• Stop running and switch off the manual
power switch when cleaning the
unit.
• During the unit operation, don't switch off
the manual power switch.
• Do not press the liquid crystal zone of
controller to prevent damage.
• Do not clean the unit with water spray.
There is risk of unit failure, re, electric
shock, personal injury or death.
• Keep ammable gas or combustibles
away from the unit.There is risk of product
failure, re, personal injury or death.
• The unit is not intended to be operated
by persons with lack of experience and
training, unless they have supervision
or instruction concerning use of this air
condition equipment.
• Please keep children away from this air
condition equipment.

5
Maintenance
Before Operating Season:
1. Please make the following checkup. If abnormal condition occurs, consult the after-service
personnel.
• There is no blockage in inlet port and outlet port of outdoor and indoor units.
• The ground line and the wiring are in the proper state
2. After cleaning, the air cleaner must be mounted.
3. Switch on to the power.
After Operating Season:
1. In sunny days, blowing operation can be performed for half a day to make the inside of
machine dry.
2. Electrical power should be cut down to economize electricity, or the machine will still
consume power.Air cleaner and shell must be mounted after cleaning.
Maintenance before and after Operating Season
Clean the air cleaner & air inlet grid.
• Don't dismantle the air cleaner if not cleaning, or faults might be caused.
• When the air conditioner operates in the environment with too much dust, clean the air
conditioner more times (generally once every two weeks).
• Do not wipe the wind deector with water forcibly to avoid falling off.
Cleaning Wind Deector:
Cleaning the air outlet port and the shell:
Attention
• Don't use gasoline, benzene, diluents, polishing powder or liquid insecticide to clean them.
• Do not clean them with hot water of above 50 to avoid fading or distorting.
• Wipe them with soft dry cloth.
• Water or neutral dry cleanser is recommended if the dust cannot be removed.
• The Wind Deector can be dismantled to clean (as below).
• Wipe dust with water or dust collector.
(A) Wipe dust with dust collector.
(B) Clean it with soft bush in mild detergent
if there is too much dust on it
(C)Throw off the water and airing it
in the cool dry condition.
Cleaning Air Cleaner:
Attention
• Don't rinse the air cleaner with hot water of above 50 to avoid fading and distorting.
• Don't put the air cleaner on the re to dry to avoid catching re.

6
Fault Checkup
Please check the following when consigning repair service:
Symptoms Reasons
All these are not problems
• Water ow sound
Water ow sound can be heard when starting operation,
during operation or immediately after stopping operation.
When it starts to work for 2-3 minutes, the sound may
become louder, which is the owing sound of refrigerant or
the draining sound of condensed water.
• Cracking sound During operation, the air conditioner may make the cracking sound, which is caused from the temperature
changes or the slight dilation of heat exchanger.
• Terrible smell in outlet air
• Flashing operating
indicator When switching it on again after power failure, turn on the manual power switch and the operating indicator ashes.
• Awaiting indication
It displays the awaiting indication as it fails to perform
refrigerating operation while other indoor units are
in heating operation. When the operator set it to the
refrigerating or heating mode and the operation is opposite
to the setting, it displays the awaiting indication.
• Sound in
• shutdown indoor
• unit or white
• steam or cold air
To prevent oil and refrigerant from blocking the shutdown
indoor units, refrigerant ows in the short time and make
the sounds of refrigerant owing. Otherwise, when other
indoor units performs heating operation, white steam may
occur; during refrigerating operation, cold air may appear.
When the conditioner is powered on, the sound is made
due to the resetting of the expansion valve.
Check if it is in the state of Timer-ON and Timer-OFF.
• Failure to work Check if there is a power failure.
Check if the manual power switch is turned off.
Check if the supply fuse and breaker are disconnected.
Check if the protective unit is working.
Check if refrigerating and heating functions are selected
simultaneously with the awaiting indication on line control.
• Bad cooling & heating
effects
Check if air intake port and air outlet port of outdoor units are
blocked.
Check if the door and windows are open.
Check if the ltering screen of air cleaner is blocked with
sludge or dust.
Check if the setting of wind quantity is at low wind.
Check if the setting of operation is at the Fan Operation state.
Check if the temperature setting is proper.
During operation, the air conditioner may make the cracking
sound, which is caused from the temperature changes or
the slight dilation of heat exchanger.
Under the following circumstances, immediately stop the operation, disconnect the manual
supply switch and contact the after-service personnel.
• When buttons are inexible actuated;
• When there are foreign objects and water in the refrigerator;
• When it cannot still be operated after removing the operation of protective unit;
• When other abnormal conditions occur.
Please make another check.
• Clicking sound when
switching the air condition
on
• Start or stop working
automatically

7
Installation Procedures
This manual cannot completely illustrate all the properties of the products you bought.
Please contact the local Airwell distribution center if you have any question or request.
Please use the standard tools according to the installation requirements.
The standard attached accessories of the units of this series refer to the packing list; prepare
other accessories according to the requirements of the local installation point of our company.
1.Choose the suitable installation location. Indoor units should be installed in places with
the environment of even circulation of cool and warm blows. The following places should
be avoided.
Places with high salinity (beach), high sulfureted gas(such as the thermal spring regions where
copper tubes and soft soldering are easy to be eroded), much oil(including mechanical oil) and
steam; places where organic substance solvent is frequently used; places where machines
generate the high frequency electromagnetic wave (abnormal condition will appear in the control
system); places where there is high humidity exists near the door or windows (dew is easily
formed); and places where the special sprayer is frequently used.
3.Dimension (unit: mm).
Model a b c d e f g h i
420 892 370 850 185 640 90 760 152
420 1212 370 1170 185 960 90 1080 152
Indoor Units
1. The distance between wind outlet port and the ground should not be more than 2.7m.
2. Select appropriate places for installation where the outlet air can be spread to places all over
the house and arrange proper locations for connecting pipes and lines as well as the drainpipe
to the outdoor.
3. Ceiling construction must be hard enough to hold the weight of the unit.
4. Make sure that the connecting pipe, the drainpipe and connecting guide line can be put into
walls to connect the outdoor units.
5. It is recommended to make the connecting pipe between the outdoor and indoor units and the
drainpipe are as short as possible.
6. Please read the attached installation instruction of outdoor units for regulation of lling amount
of refrigerant if necessary.
7. The connecting ange should be checked by users.
8. Those electrical appliances such as television, instruments, devices, artwork, piano, wireless
equipment and other valuables should not be placed under the indoor unit as to prevent
condensate from dropping into them and causing damage.
2.The following steps can be taken after selecting the installation place:
(1) Cut a hole in the wall and insert connection pipe and connecting wires
through a locally purchased PVC pipe. The hole should be inclined slightly
downward with an inclination of at least 1/100 (see Figure 1).
(2) Before cutting the hole, ensure no pipe or rebar is placed behind the cutting
position. Avoid cutting a hole at the place of wires or connection pipes.
(3) Hang the unit on a horizontal and rm roof. If the unit base is not stable, it may cause noise,
vibration or leakage.
(4) Support the unit firmly and change the shapes of connection pipe, connecting wires and
drain pipe to make them easily get through the hole.
AW-DDV009/007-016-N11
AW-DDV018-024-N11