Alcatel 4035 User manual

Alcatel OmniPCX Enterprise
Alcatel 4035 Attendant set
User manual
ALC ETL

NOTE:
Product specifications contained in this document are subject to change without
notice. Products and services described in this document may not be offered
in every country. For the most current information, please contact your Alcatel
representative or your Alcatel equipment provider.
Copyright © 2002 Alcatel. All rights reserved for all countries. This document
may not be reproduced in whole or in part without the express written permission
of Alcatel.
Alcatel®and the Alcatel logo are registered trademarks of Alcatel. All other
trademarks are the property of their respective owners.
This manual has been updated for version R4.1
The CE mark indicates that this product conforms to the following Council
Directives :
- 89/336/CEE (concerning electro-magnetic compatibility)
- 73/23/CEE (concerning electrical safety)
- 1999/5/CE (R&TTE)

Summary
Alcatel 4035 Attendant set
Chapter 1
Presentation of the attendant set
1.1 General observations ................................................................ 1. 1
1.2 Add-on equipment ..................................................................... 1. 3
1.3 Fixed function keys ................................................................... 1. 3
1.4 Programmable keys with pictograms ..................................... 1. 5
1.4.1 Description of the pictogram .......................................................... 1. 5
1.4.2 Function of the keys ....................................................................... 1. 5
1.5 Dynamic function keys ............................................................. 1. 7
1.5.1 Principle ........................................................................................ 1. 7
1.5.2 Function of keys SK1 to SK5 .......................................................... 1. 7
1.5.3 Operation of keys SK1 to SK5 ......................................................... 1. 8
1.6 Call waiting LEDs ....................................................................... 1.10
1.7 Display and associated key ...................................................... 1.10
1.7.1 Attendant set in «plugged in» position and idle ............................... 1.10
1.7.2 Attendant set in «unplugged» position ............................................ 1.11
1.7.3 During communications processing ................................................ 1.11
1.8 Dialling keypad ........................................................................... 1.13
1.9 Loudspeaker and «Hands free» .............................................. 1.13
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Alcatel 4035 Attendant set
Chapter 2
Attendant set facilities
2.1 Main telephone facilities ........................................................... 2. 1
2.1.1 Call to a free internal user ............................................................... 2. 1
2.1.2 Call to an internal user who is not free ............................................ 2.15
2.1.3 External call ................................................................................... 2.19
2.1.4 Answering an ordinary call ............................................................. 2.22
2.1.5 Routing an external I/C call to a free set .......................................... 2.24
2.1.6 Routing an external o/g call to a free set .......................................... 2.26
2.1.7 Routing on busy set ....................................................................... 2.26
2.1.8 Routing in programmed conference ................................................ 2.28
2.1.9 Answering a call-back request ........................................................ 2.30
2.1.10 Status messages - Information messages ....................................... 2.30
2.2 Additional telephone facilities ................................................. 2.31
2.2.1 Principle ........................................................................................ 2.31
2.2.2 Forwarding between attendants ...................................................... 2.32
2.2.3 Chained extend .............................................................................. 2.33
2.2.4 Charged extend .............................................................................. 2.34
2.2.5 Extend with camp-on release .......................................................... 2.35
2.2.6 DTMF transparency ........................................................................ 2.37
2.2.7 Decimal transparency ..................................................................... 2.38
2.2.8 Transmission of a calibrated cut-off (flashing) ................................. 2.39
2.2.9 Temporary suppression of automatic transfer ................................. 2.40
Chapter 3
Management from the attendant set
3.1 Implementation .......................................................................... 3. 1
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Alcatel 4035 Attendant set
3.2 Attendant set operation ............................................................ 3. 2
3.2.1 «ON/OFF» fixed key ........................................................................ 3. 2
3.2.2 «AUTO» fixed key ........................................................................... 3. 3
3.2.3 «Information» fixed key .................................................................. 3. 4
3.3 General operation ...................................................................... 3.15
3.3.1 «Reservation of trunk groups» fixed key ......................................... 3.15
3.3.2 Programming functions («SERVICE» fixed key) ............................... 3.18
Chapter 4
Key facilities programmable by system management
4.1 Progammable key facilities ...................................................... 4. 1
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Alcatel 4035 Attendant set
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Chapter
1Presentation of the attendant
set
Warning: This topic has not been updated for OmniPCX Enterprise as neither the operating
principle or implementation has been significantly modified.
1.1 General observations
The purpose of the attendant sets organised in groups is to ensure the routing of external calls
and, where appropriate, to call the exterior on request from installation users.
In addition, certain functions can be implemented from the attendant set, such as:
-installation reduced service cut-over, if this set is the last one still in service,
-reservation of external lines for its exclusive use (if trunk groups can be reserved),
-monitoring of installation operation,
-operation in automatic connection,
-programming of services such as date and time, collective repertory, charging unit
counters, etc.
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Chapter 1Presentation of the attendant set
Figure 1.1 : User view of the terminal
The Alcatel 4035 attendant set is equipped with the following elements:
1. Handset (can be replaced by a headset).
2. Loudspeaker located under the handset.
3.Two-colour LED (red or green).
4. Navigator key ; this is used to scroll the dynamic keys labels pages or lines (upwards
or downwards).
5. Programmable key associated with a pictogram.
6. Dynamic function keys.
7. Alphanumeric display 2 lines x 40 characters.
8. «Hands free» microphone.
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Presentation of the attendant set
9. Alphabetical keyboard (call by name, programming of the individual repertory, of text
messages).
10. Fixed function keys (system programmed).
11. Numbering keypad (12 keys).
12. Fixed keys.
13. Red indicator (hands free).
1.2 Add-on equipment
The Alcatel 4035 attendant set may be completed with optional keypad units with a maximum
of 60 programmable keys.
2 models are available:
-20 keys:Alcatel 4090M ,
-40 keys: Alcatel 4090L .
Each key can be programmed as a resource or supervision key by the installer.
In addition, certain keys can also be locked.
1.3 Fixed function keys
Key Role Status of associated pictogram
Unlit In normal service
Change over to "Service" mode
from idle position
SERVICE
Activate ”Services" operations
(additional facilities/program-
ming functions) Change over to "Service" mode
from a communication
Unlit In normal service (manual
connection)
AUTO Changeoverto"Automatic
mode" Changeoverto"Auto"mode
(automatic connection)
Unlit De-activation ("Unplug" position)
ON/OFF Activate/inhibit attendant set Normal ("Plug in" position)
Unlit No reservation/Direct seizure
authorized
Trunk group reservedTrunk group reservation
Directseizureprohibitedonall
sets
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Chapter 1Presentation of the attendant set
Key Role Status of associated pictogram
(Redial) Dials the last number dialled on
the keypad again
Unlit No activated
(Store/Red.)
Store a number for redial. You
cannot erase a stored number.
The new number stored takes
the place of the previous number
stored.
Number stored
Lit Call(s) in hold
(Mult. Hold) Store call(s) in hold. Flashing Retrieve from hold
Makes it possible to : Unlit "HandsFree" inactive
(Hands
free)
-makes a call without going
off-hook
-to answer a call without going
off-hook
-to activate the "handsfree"
microphone whilst in
conversation
"HandsFree" active
Amplified reception
inactive
OK Activate/inhibit loudspeaker
3Amplified reception
active
Sounds levels of the loudspeaker
( )
3: Sound level 3
Adjustement of sound level on
loudspeaker 4:So
und level 4
5: Sound level 5
6: Sound level 6
7: Sound level 7
Diode associated with the key
Unlit Micro active(Mute) Activate/inhibit microphone
during conversation.
Lit Micro inactive
(Menu) To have access to the
customization of the attendant
set.
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