Alcatel OmniTouch 8082 User manual

Alcatel-Lucent
OmniTouch™ 8082 My IC Phone
OpenTouch™ Business Edition 1.2
8AL90835USCEed.01 R260.-1250
OpenTouch™ Multimedia Services Edition 1.2
User manual

User Manual
Introduction
Thank you for choosing an Alcatel-Lucent phone.
This model offers enhanced ergonomical features for more effective communication.
Its innovative and high-quality design will improve your corporate communications and allow access to a variety of
services.
How to use this guide
• Actions •Keypad
Lift the receiver Numeric keypad.
Hang up Alphabetic keypad
Your phone has a touch screen. You can interact with your phone by touching the screen.
The following symbols describe the possible actions on the touch screen.
Press the touch screen
Move your finger while keeping it in contact with the screen
• Audio keys
Handsfree/Loudspeaker
Mute key
Phone key to increase ring, handset or speaker volume
Phone key to decrease ring, handset or speaker volume
• Other phone keys
User information, routing and overflow management
Phone events
Keypad
Alarms
Homepage
3

Contents
Getting to know your telephone p. 8
1.1 Phone description . . . . . . . . . . ... . ... . . . . . . . . . . . . . ... . . . . . . . . . . . . . ... . . . . . . ... p. 8
1.2 Navigation . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . ... ... . . . ... . . . . . . . . . . . . . ... p. 9
1.3 About the homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . ... . . . . p. 10
1.4 My IC Phone Bluetooth® Wireless handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 12
1.5 Install a comfort wired handset . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
Using your telephone p. 14
2.1 Make a call . . . . . . . . . . . . . . . ... . . . . . . . . . . ... ... . . . ... . . . . . . . . . ... ... . . . . . . . . . p. 14
2.2 Make a call using the personal phone book (Contacts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 14
2.3 Using call by name. ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
2.4 Call from call log (History) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 15
2.5 Call back one of the last numbers dialed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
2.6 Call a contact from the favorites application (Favorites) ... . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
2.7 Answer the call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 16
2.8 Ignore call. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17
2.9 Forward an incoming call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 17
2.10 Using the telephone in "Hands free" mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
2.11 Receiving intercom calls (Interphony) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
2.12 Mask my identity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 18
2.13 Contact call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
2.14 Delete one call log event . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 19
2.15 Delete events from the call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . ... p. 20
During a conversation p. 21
3.1 Putting a caller on hold. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . p. 21
3.2 Calling a second person during a conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
3.3 Switching between calls (Broker call). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 21
3.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . p. 22
3.5 Three-party conference . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 22
3.6 N-party conference (more than three) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23
3.7 Mute, so that your correspondent cannot hear you . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 23
3.8 Voice frequency . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . p. 24
3.9 Recording the current conversation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 24
Video call p. 25
4.1 Video call . . . . . . . . ... ... . . . ... . . . . . . . . . . . . ... . . . ... . . . . . . . . . ... ... ... . . . . . . p. 25
4.2 Start a video call. . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . ... . ... . . . . . . . . ... . . . . . ... . p. 25
4.3 Mute/unmute the video call ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26
4.4 Display video in fullscreen mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 26
4.5 Receiving a second call . . . . . . . . . . . . . . . . . . . . . ... . . ... . . . . . . . . . . . . . . . . . . . . . ... . p. 26
Contacts management p. 27
5.1 Define a contact . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . ... . ... . . . . . ... ... . . . . . ... . p. 27
5.2 Add a contact from the call log. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . p. 27
5.3 Add a contact while on a call . . ... . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . p. 27
5.4 Make a call using the personal phone book (Contacts) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 28
5.5 Modify a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . p. 28
5.6 Delete a contact . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . p. 28
5.7 Define a contact as a favorite (Favorites) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29
5.8 Programing a direct shortcut for a contact. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 29
Keep in touch p. 30
6.1 Telephony presence. . . . . . . . . . . . . . . . . ... . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . ... . p. 30
6.2 Immediate forward to a number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . p. 30
6.3 Immediate forward to voice mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 31
6.4 Your visual voice mail . . . . . . ... . . ... . ... . . . . . . . . . . . . ... . . ... . . . . . . . . . . . . . . . . . p. 31
6.5 Overflow to a number. . . ... . . ... . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 32
6.6 Multi devices routing . . . . . . . ... . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 33
Keypad p. 34
7.1
Change the keyboard type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 34
7.2
Delete a character . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 34
7.3
Write in uppercase . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 34
7.4
Write a number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 35
7.5
Write special characters. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 35
1.
2.
3.
4.
5.
6.
7.
5

Contents
Programming your telephone p. 36
Supervision and call pick up p. 54
10.1 Supervision and call pick up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 54
My IC Phone Synchronizer p. 56
11.1 Introduction . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . ... . . . . . . . . ... . . . . . . . . . . . . . . p. 56
11.2 Prerequisites ... . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . p. 56
11.3 Installing the application on your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 56
11.4 Uninstalling the application . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . p. 57
11.5 Repairing the application . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ... . . . . . . p. 57
11.6 Configuration . . . . . . . . . . . . . . . . . . . ... . . . . . . . . . . . . . . . . . . . . . . . ... . . ... . . . . . . ... p. 57
11.7 Synchronize your phone and your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 59
11.8 Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 60
Guarantee and clauses ... . . . . . . . . . . . ... . . . . . ... . . . . ... . . . . ... . . . . ... . . . . . . ... . . . . . p. 61
8.1
Define the phone language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 36
8.2
Favorites . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 36
8.3
Lock / unlock your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 37
8.4
Automatic lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 38
8.5
Adjusting the audio functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 38
8.6
Activate/deactivate silent mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 39
8.7
Ring tones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 39
8.8
Progressive ringing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 39
8.9
Adjusting the ringer volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 40
8.10
Adjust ringer volume while a call arrives . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 40
8.11
Adjust the loudspeaker and the handset volume . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 40
8.12
Activate/deactivate tactile feedback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 40
8.13
Activating headset mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 41
8.14
Install a Bluetooth device (pairing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 41
8.15
Install the Alcatel-Lucent My IC Phone Bluetooth® Wireless handset. . . . . . . . . . . . . . . . . . .
p. 42
8.16
Uninstall a Bluetooth® device (unpairing) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 43
8.17
Hearing aid kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 43
8.18
Set an alarm. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 44
8.19
File Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 44
8.20
Delete a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 45
8.21
Rename a file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 45
8.22
Copy a file from the external storage device to the phone internal memory . . . . . . . . . . . . . .
p. 45
8.23
Listen to an audio file . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 46
8.24
Play all audio files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 46
8.25
Phone wallpaper . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 47
8.26
Phone screensaver . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 47
8.27
Customize the user picture . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 48
8.28
Programming shortcut keys on the homepage . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 49
8.29
Change the theme (skin) of your phone (Skin) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 50
Manager/Assistant p. 51
9.1
Manager/Assistant . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 51
9.2
Select and activate the filtering mode between the manager and assistant phones . . . . . . . .
p. 51
9.3
Consult the manager or the assistant while in a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 52
9.4
Transfer a call to the assistant phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 52
9.5
Transfer a call to the manager phone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 53
9.6
Define a priority number ("White List") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 53
9.7
Delete a priority number ("White List") . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
p. 53
9.
8.
10.
11.
6

A sensitive LCD wide screen
One 3.5 mm headset jack
Getting to know your telephone 1
1.1
Phone description
Quick access to the phone’s main features
Mute key
Press the Mute key during a conversation to prevent
your contacts from hearing you.
To adjust the loudspeaker or handset volume up or
down
Hands-free/Loudspeaker Key:
to make or answer a call without lifting the receiver.
User services key:
Press this key to access the routing, overflow and the
User information management
History:
Press this key to access the call application. This key
flashes if there are call events that have not been
picked up, such as missed calls and new voice
messages.
Display the keyboard on the screen
Alarms
This key lights blue when there is a wake-up alarm
Back to homepage
A wideband speaker for optimized sound
An adjustable and stable foot
Various connections to allow phone extensions
 Add-on module connector (SATA type). (1)
 2 USB connectors for video or USB storage device
 1 mini-USB connector for a keyboard (1)
 Two 10/100/1000 Mbps Ethernet connectors to
enterprise network (LAN) and a PC
 One DC power jack for an external power adaptor
 1 RJ9 connector for a corded handset
(1) for future use
LED
Arrival of a new call (Flashing)
A Bluetooth® handset for optimized communication
7

1.2
Navigation
 Homepage
The phone set homepage can be viewed in standard or advanced mode.
Scroll your finger up or down to get the page or menus scrolling vertically (in advanced mode), or scroll right or left
to get the page scrolling horizontally. (in standard mode only).
Homepage in standard mode Homepage in advanced mode
Make your selection by pressing on the screen
Access the Advanced Homepage mode
First press: back the previous homepage page
Second press: back to the first homepage page
Go to next screen
Back to previous screen
In standard mode only, you can have up to 6 pages. In standard mode, homepages are for applications and
progmmable keys. Two types of icons are displayed at the bottom of the page :
Symbolizes the first page (Homepage)
Symbolizes extra pages (empty circle)
When this icon is full, it means that you are currently viewing the page. This helps you to know which
page you are on when navigating through the different pages.
 Application
The homepage in standard mode and the applications bar on the homepage in advanced mode allow you to access
the phone applications.
Scroll through the application area pages (standard mode) or the application bar (advanced mode) to find
the application you want.
Press the application button to access to the application
9

1.3
About the homepage
Homepage in advanced mode Homepage in standard mode
Personal area
This area displays information about the user’s phone and its configuration, including last name, first name, number,
avatar, and routing.
Route my
calls to Access programming and configuration of routing profiles
Overflow
Access programming and configuration of overflows (busy or no reply, ...)
User
Information
Information about the user
Select this area to access the user parameters and status of the phone
Notifications area
In idle state :
This area displays information on the latest phone events, such as missed calls and voice messages.
During a call:
Call status (ongoing, on hold, incoming call) is shown in this area. Pressing this area during a call takes you back to
the call screen.
 Call status
Incoming call
Ongoing call
Call on hold
N-party conference (more than three)
Video call
10

Date, time and connectivity area
This area displays time, date, connectivity and customization information (wake-up on, intercom mode on).
Security mode
Storage device connected to USB port
Bluetooth device pairing in progress
Bluetooth device connected (Other than your Bluetooth handset)
Headset plugged in
Wake-up feature activated
Silent ring activated ;
Interphony (See chapter: Receiving intercom calls)
Video available on your phone
Upgrade download
Active area
This area is reserved for running applications and for previews of applications selected by the user.
When you start an application, it is displayed in the active zone. If no application has been launched, the active zone
displays the application previews that you have preset on the homepage. One application preview allows you to view
this application information and easily access it.
Applications that can be previewed are: : History , Favorites , managerassistant.
 Add or delete an application in the active area
Select the application
Settings
Application
Select the application that you want to add to the homepage or delete from the homepage
Activate or deactivate preview of the application (yes or no)
Back to homepage
Applications bar (Homepage in advanced mode)
This area allows access to all set applications and to different features of the running application.
Applications area (Homepage in standard mode)
You can access your phone applications from this area. Press the application button to access the application.
Programmable keys are available in this mode.
Once you run an application, the display is the same as the preview mode display.
11

1.4
My IC Phone Bluetooth® Wireless handset
LED
Off: operating normally.
Blinking green: in
communication.
Green steady: handset
charging.
Orange flashing: battery
charge low or handset outside
coverage zone.
Orange steady: malfunction.
Off-hook/On-hook and Volume/Mute
keys
Off-hook/On-hook: press this key to take
or terminate a call
Volume/Mute:
• short successive presses to
change the handset volume level
(3 levels)
• long press to activate or deactivate
mute mode
Location of the battery
• Installing or replacing the Bluetooth handset battery
• Lift up the battery cover
• Slide out the battery holding part
There is a danger of explosion if the battery is replaced incorrectly - use only the battery with the
reference 3GV28041AB (1.2V 1500 mAh).
The battery recharges when the Bluetooth handset is on its base.
The My IC Phone Bluetooth® Wireless handset is paired by default to the phone. For maintenance
purpose you might have to pair the handset again.
To install the My IC Phone Bluetooth® Wireless handset, refer to chapter: Install the Alcatel-Lucent
My IC Phone Bluetooth® Wireless handset. Your Bluetooth® device needs to be prepared for
pairing. Take the handset off the hook and switch it off, then press and hold both handset buttons at
the same time. You will hear a 3-note tone and the LED will flash green and orange. The default PIN
code is 0000.
To switch Off/On the My IC Phone Bluetooth® Wireless Handset, you must press (long press) on
the On/Off hook key until you hear two distinct tones.
12

1.5
Install a comfort wired handset
You can install a wired handset in place of the My IC Phone Bluetooth® Wireless Handset.
• Plug-in the wired handset to the appropriate connector (refer to phone description).
• Switch off the My IC Phone Bluetooth® Wireless Handset (long press on the On/Off hook key until you hear two
distinct tones)
13

Using your telephone 2
2.1
Make a call
Take the handset off the hook
OR
Press the phone keyboard key
OR
Handsfree key
OR
Dialer
OR
Off-hook key on the Bluetooth handset
Dial the number to call
Call
• End the call
Hang up the handset
OR
End
call OR
On-hook key on the Bluetooth handset
2.2
Make a call using the personal phone book (Contacts)
Select the application
Contacts
select the contact to call
Information regarding your contact is displayed on the screen
Press the call icon to call your contact
If there are several numbers for the same contact, select the desired number
To make an external call, dial the outside line access code before dialing your contact number The
default outside-line access code is usually 0. However, please check this code with your installer.
14

2.3
Using call by name
Search
Enter the first letters of your contact name
Ok
The names of contacts matching your search criteria are automatically displayed on the screen
Call your contact by choosing him/her in the list
If you wish you can also display your contact complete file
2.4
Call from call log (History)
All incoming, outgoing, missed or unanswered calls are displayed in the call log.
You can call back from your phone call log.
Select the application
History
The history application shows two tabs, listing new phone events such as missed calls, and older phone events.
New
All new missed incoming call events
History
All events
Select the appropriate tab.
select the contact to call
Callback
You can also access the feature by selecting the application preview History
If there are several numbers for the same contact, select the desired number.
You can also search by initials. Type the initials of first name and surname, separated by a space.
All first names/surnames matching these initials will be displayed in the search.
When searching by name, results are displayed showing all matching names followed by first
names.
15

2.5
Call back one of the last numbers dialed
Select the application
History
From the call log, select one of the last numbers dialed
Answered outgoing call
Unanswered outgoing call
Call
2.6
Call a contact from the favorites application (Favorites)
Favorites : This application contains favorite contacts that you have selected in your personal directory.
When selecting the favorites application, the contacts application is also displayed.
Select the application
Favorites
All contacts defined as a favorite are displayed
Select the contact to call
Call
2.7
Answer the call
Answer call
OR
Take the handset off the hook
OR
Handsfree key
OR
Off-hook key on the Bluetooth handset
Refer to chapter: "Define a contact as a favorite "
You can also access the feature by selecting the application preview Favorites
If there are several numbers for the same contact, select the desired number.
You can also access the feature by selecting the application preview History
16

• End the call
Hang up the handset
OR
End call
OR
Off-hook key on the Bluetooth handset
2.8
Ignore call
A call is received:
Ignore
Your phone no longer rings but your caller still hears the ringing tone
2.9
Forward an incoming call
A call is received: your telephone rings.
 Forward to voicemail
Deflect to VM
The call is directly forwarded to your voice mail
 Forward to another number
Deflect
call the recipient of the transfer :
Search
OR
To dialer
OR
Select the recipient from the call log
The call is immediately forwarded
 Forward to the personal assistant
Deflect DVA
Forward to the personal assistant
You can still answer the call after you have ignored it
17

2.10
Using the telephone in "Hands free" mode
You are in communication
Handsfree key
Select the desired audio mode:
Handsfree
Speaker (Group Listening)
• To take the call back with the handset
Take the handset off the hook
OR
Handset
OR
Off-hook key on the Bluetooth handset
• To go back to "handsfree" mode ;
Press the "handsfree" key again
You can hang-up the handset
2.11
Receiving intercom calls (Interphony)
You can answer a call without lifting the receiver. When you receive a call, you are automatically connected in hands-
free mode. The identity of the caller is displayed on the screen.
• To answer in intercom mode:
Select the application
Settings
Application
Telephony
Interphony
Yes / No
2.12
Mask my identity
You can hide your identity before sending your call.
Select the application
Settings
Application
Telephony
Hide identity
Yes / No
Back to homepage
18

2.13
Contact call log
You can display your contact call details (received calls, missed calls, callback requests, etc.).
Select the application
History
The history application shows two tabs, listing new phone events such as missed calls, and older phone events.
New
All new missed incoming call events
History
All events
Select the appropriate tab.
Select the recipient from the call log
Your contact’s details are displayed on the screen along with the history of all his/her calls (missed
calls, received calls, voicemail, etc.)
2.14
Delete one call log event
Select the application
History
Select tab:
History
Press the desired event
Delete
You can also access the feature by selecting the application preview History
You can also access the feature by selecting the application preview History
19

2.15
Delete events from the call log
Select the application
History
Delete all
Select the type of events to be deleted
• All : all calls
• Missed calls : Unanswered incoming calls
• Call back : Callback requests
Confirm deletion of all call log events :
Delete
You can also access the feature by selecting the application preview History
If a filter is activated, you will only be able to delete events sorted by the filter
If your call log contains unread events, a warning message is displayed on the screen
20

During a conversation 3
3.1
Putting a caller on hold
You are in communication
On hold
Your call is placed on hold
Your caller hears on-hold music or a tone until you pick the call up again.
• Recover the correspondent on hold
Select the caller on hold from the call log or the notification area
OR
Retrieve
You are back on the call with your caller
3.2
Calling a second person during a conversation
You are in communication.
New call
Call the second person
From the dialpad you can call the second party by directly dialing the number or through the call
log (history), the contacts, the search by name or the favorites features :
Dial the number to call
Search
History
Contacts
Favorites
Call
The first call is on hold
3.3
Switching between calls (Broker call)
You are in communication with a first correspondent
A second correspondent is on hold
Switch from one caller to another by selecting the caller on hold in the call log
You are in communication with the second contact : first call is automatically placed on hold
21

3.4
Transferring a call
During a conversation, to transfer the call to another number:
 You are in communication with a first correspondent
Transfer to
Call the recipient of the transfer :
Dialer
Dial the number to call
OR
From the dialpad you can call the second party by directly dialing the number or through the call
log (history), the contacts, the search by name or the favorites features :
Search
History
Contacts
Favorites
Transfer
The two correspondents are connected
 You are in communication with a first correspondent. A second correspondent is on hold.
You want to connect the first caller with the second.
Transfer
The two correspondents are connected ;
3.5
Three-party conference
You are in communication with a first correspondent. A second correspondent is on hold.
Conference
You are in conference mode
During the conversation, you can:
Leave conf
The other participants can continue the conference without you
End conf
hang up on all correspondents
Hang up the handset
The other participants can continue the conference without you
22

3.6
N-party conference (more than three)
You are in communication with a first correspondent.
Add participant
Dialer
Dial the number to call
OR
From the dialpad you can call the second party by directly dialing the number or through the call
log (history), the contacts, the search by name or the favorites features :
Search
History
Contacts
Favorites
Call
You are in conference mode
During the conversation, you can:
End conf
hang up on all correspondents
Leave conf
The other participants can continue the conference without you
Hang up the handset
The other participants can continue the conference without you
Remove participant
You can remove a participant from the conference
You must first select the participant you want to remove from the conference
3.7
Mute, so that your correspondent cannot hear you
During the call, you do not wish your correspondent to hear you.
Press your phone Mute key
Mute mode is activated (The key is blue)
Your caller can no longer hear you
Press the key again to go back to normal mode
OR
Long press on the Mute key of the My IC Phone Bluetooth® Wireless handset
Press the key again to go back to normal mode
You can add new participants to the conference by following the same procedure.
If allowed by the system, you can establish an N-party conference (more than three callers including
you).
23