Alcatel 4034 User manual

Alcatel 4034 User
GUIDE
The Alcatel 4400 PABX System provides you with an
extensive range of features that will contribute to
better efficiency around the office. This user guide
will help you take full advantage of these features.
These instructions only refer to 4034 digital telephones.
Should you be using another digital telephone please see
the appropriate digital user guide.

1 Alcatel User Guide 4400/4034
Feature codes
Main feature codes
Function Default Code Page No.
Voice mail access **
Outside line 0 7
Operator 9 7
System memory number *2 9
Cancel automatic call back *90 10
Call back last caller *8 12
Retrieve a parked call *7 16
Direct call pick up #6 + EXTN 17
Group call pick up *6 17
Night service pick up *1 17
Immediate forward *01 18
Forward on busy *02 18
Forward on no reply *03 18
Forward on busy/no reply *04 18
Cancel forwarding *00 18
“ Follow me” forward *06 19
Cancel “ follow me” forward *07 19
Appointment reminder #00 20
Cancel appointment reminder #01 20
Withdraw from hunting group #4 20
Re-enter hunting group *4 20
Padlocking/unlocking an
extension *3 21
Meet me conference #7 21
Account coded call #2 22
Forwarding externally *01 23
Moving service #05 23
Substitution #02 24
Do not disturb *05 24
Note: The feature codes included in this guide are the default codes
for the 4400 system. Occasionally, alternative codes may need to be
used by the system installer.

Alcatel User Guide 4400/4034 2
General
description
Your Alcatel 4034 extension is made up of 5 distinct
zones:
The fixed keys - By using one of these keys you may
access the most commonly used functions.
Store/Re
dto save a number and redial it
later;
Mail to access the voice and text mail
system;
Redial to redial the last external
number dialled;
LS-/←to reduce the volume of the
loudspeaker;
Mute deactivates the microphone while
on a call.
ISDN to access ISDN features;
LS/Apply to activate the loudspeaker;
LS+/→to increase the volume of the
loudspeaker;
Handsfre
eto activate the hands free
microphone;
to access the programming of the
extension;
to release a call or end
programming;
←
→to scroll through the screens of
the display.
i

Alcatel User Guide 4400/4034 4
The programmable keys
Your extension has 19 keys with icons which are
programmable either by you or by the installer. They
make it possible to:
•call an internal or external number by pushing a
single button;
•access a function.
To program the keys on your extension to suit your
individual needs consult the section “ customising your
extension” .
The icons
There is a visual guide called an icon associated with
each of the programmable and function keys. These icons
carry information on:
a call:
•Call in progress
(flashing)
•Conversation in
progress
•Call on hold or
features:
•Feature inactive
•Feature activated
•Feature needing your
attention
legend:

Alcatel User Guide 4400/4034 6
The display
Your Alcatel 4034 extension has a 2 line display, which
acts as your permanent guide.
Each of the two lines on the display may continue on to
two or more pages.
The presence of an other page is indicated by the symbol
“ >“ at the right hand side of the display.
The first line displays information on the status of your
extension or on your caller, as well as the time and the
date (when free).
The second line indicates the accessible functions at a
given time. You access the function by pressing the soft
key situated under the prompt.
There are ten soft keys which are linked to the display.
Whilst in conversation, these soft keys may be used to
access the features indicated.
When the extension is free, the soft keys act as
programmable keys (45 in total). They may be used to
memorise personal numbers for speed dialling or to
memorise certain functions (see page 32 “ Programming the
Keys” ).
Additional optional equipment
Your extension is equipped with an alphabetic keypad
which slides beneath the extension. If an external
keypad is preferred, it is available as an optional
extra.
The keypad enables you to use the messaging functions,
call by name and the programming functions.
Add on modules of 20 or 40 keys may be connected to your
extension. The keys on the modules are used in the same
way as the programmable keys.

7 Alcatel User Guide 4400/4034
Voice guides help you select and carry out functions.
Any feature request is followed by the confirmation voice
prompt. “ Your request has been recorded. You may now
hang up” . If the feature is unavailable to your
extension you will hear, “ The number dialled is not
authorised. Please make enquiries” .
9Key on the dialling
keypad Fixed function
key
Soft key (linked to the
display)




Programmable key
(may either be a key
linked to an icon or a soft
key)
“ Beeps” during a conversation
Single - operator intruding on a busy extension.
Repetitive - another caller attempting to reach you.
Keys used

Alcatel User Guide 4400/4034 8
Telephone layout
3Mail
LS +LS -
H andsfree
ISD N serv.
Mute
LSRedial
Store/Red.
2
1
2
1. The fixed keys 2. The icons 3. The
programmable keys
09/01/96 12:30
Recept Mgr Jill Tom Mike
← →
← →← →
← →
5
4
4. The display 5. The soft keys

9 Alcatel User Guide 4400/4034
Making an External
Call
0+ External Number
Alternatively, instead of 0, you can press a line key for
an outside line (if your extension is multiline).
There are two ways of storing and redialling an internal
or external number:
Number + Store/Re
d.
The number will be stored temporarily in the memory. To
redial the saved number:
Store/Re
d.
Alternatively, to automatically redial the last external
number dialled:
Redia
l
Making an Internal
Call
Extension Number
Calling the Operator
9
Redial
☞
☞
☞
☞
☞
☞

Alcatel User Guide 4400/4034 10
Calling by Name
This feature allows you to search for the number of an
internal user by typing in at least 2 characters of the
name or initials on the alphabetic keypad.
SMI_
Name Initia Cancel
Name&F
If the characters entered correspond to a surname:
Name
If the characters entered correspond to the initials of
the first name and surname:
Initia
If the characters entered correspond to a surname
followed by a first name:
Name&F
To cancel the operation and quit:
Cancel
Once the relevant search has been carried out, the
display will show the first name found. If more than one
possible name matches the characters entered, the display
indicates that there are further names (i.e. 01/03).
SMITH JOHN 218
01/03
Next Call Cancel
Prev
☞
☞
☞
☞

11 Alcatel User Guide 4400/4034
Next to view the next possible name
Call to call the displayed name
Prev to view the previous name
Cancel to cancel the operation and
quit
☞
☞
☞
☞