Alcatel Omni Office 4039 User manual

Omni Office 4039 / 4068 User Guide (Default)
Basic Call Handling
Make an internal call Dial extension number
Make an external call Dial‘9’ and telephone number
Dial by name Typethe1
st 3 letters of name on QWERTY keypad, the display will
Show the names available, use the left and right arrow to
Scroll and OK to dial
Receive a call Lift receiver or press loudspeaker to answer call hands free
Hold a call Press the ‘Hold’ key in the display, line will have a musical note
next to it
Retrieve a held call Press the key next to the musical note in the display
Transfer a call Dial extension number, announce call and press ‘Transfer’ key in
the display
Retrieve a call [If extension busy or no reply] Press the [Release key], followed by the line key next to the
musical note
Transfer a caller into a mailbox Whilst on a call, dial the voice mail extension _____, when
[Only if Auto Attendant licence open] answered, dial * 8, enter destination mailbox number and press
the transfer key
Redial last number Press the [Redial] key
Redial List [View a list of numbers dialed] From the Menu tab, press Redial List key, use the [Down
arrow] to scroll through the numbers and press OK to dial
Further telephone features
Call back on a busy extension Dial extension number, display will show Wait, press ‘Callback’ in
the display and replace receiver
Cancel call back Display will show “Active Callback” [On Info tab], press the # key
to cancel
Park a call Dial 12 or scroll down and press ‘Park’ to park a call[Display will
show “Parking accepted”]
Retrieve parked call Lift receiver, dial 12 and extn number where call was parked
Tannoy / Broadcast Lift receiver, dial broadcast group number 41 – 48
3 way conference call Whilst on a call, dial 3rd party, when they answer, press
“Conference” key or dial 50 to join all 3 together
Exit conference call Press “Conference” key or dial 50 and press transfer key or
replace receiver
Pick up a specific extn [In or out of group] Lift receiver, dial 13 and ringing extn number
Pick up a call in your group Lift receiver, dial 14 or press Pick up key [The system will give you
the longest ringing call]

Touch Tone dialing When on a call, press the MF Code key in the display to activate
touch tone dialing
View a missed call [red flashing envelope] Press Red envelope key , press Read Txt msg, display will
show call not answered, press OK and press Call to ring the caller
back or Clear to delete
Forwarding your calls
From the Menu tab, press Forward, press the [Down arrow] to select forward type, press key next to
forward type required and enter destination number to receive calls
Short Cut – Press the key next to , then choose forward type required and enter destination
*When a forward has been set the arrow in the top right of the display will scroll round in a circle continuously
Cancel a forward – Press key next to scrolling arrow and then press Cancel Fwd key
Storing useful telephone numbers
Program personal speed dials From the Menu tab, press the Settings key, scroll down, press the
key next to Keys, press an empty location [……], press Name and
enter name using QWERTY keypad, press OK, press Number and
enter number 9 + telephone number press OK to save, press
release key to exit
Use Personal speed dials From the Personal tab, scroll down and then press key next to the
name you want to dial
Customising your telephone
From the Menu tab, press Settings, press Phone and you can then change the ring tone and contrast of your
phone
Issue 1 12.7.05