Alcatel OmniPCX Enterprise Easy Reflexes User manual

Alcatel Easy Reflexes™
Alcatel OmniPCX Enterprise

•Actions
Off-hook
Hang up
Description of an action or
context
• Display
•Programmable keys and LEDs
Line or programmable key
LED corresponding to a key
Pre-programmed key
•Keypad
Numeric keypad
Specific key on numeric
keypad
2
ABC
1
You have an Alcatel Easy REFLEXES digital telephone.
How to use this guide
•Audio keys
Loudspeaker
Reduce volume
Increase volume
•Other fixed keys
Fixed key (eg: MENU)
•Other symbols used
AND/OR
OR
i
Symbols can be enriched by small icons or text.
Partial view of the display
Alternative to action
sequence
Alternative to action
sequence
Important information

2
The availability of some of the functions described in this guide may
depend on your system version or configuration. If you are in doubt,
consult your system supervisor.
We suggest that you consult the corresponding user manual for more detailed
information on your telephone.

3
Your telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 4
Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.1 Making a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 6
1.2 Calling using your personal directory . . . . . . . . . . . . p. 6
1.3 Redialling the last number dialled (Redial) . . . . . . . . . p. 7
1.4 Making a call-back request . . . . . . . . . . . . . . . . . . . . . p. 7
Handling several calls . . . . . . . . . . . . . . . . . . . . . . . p. 8
2.1 Calling a second correspondent (enquiry call) . . . . . . p. 8
2.2 Answering a second call . . . . . . . . . . . . . . . . . . . . . . . p. 8
2.3 Switching between calls (broker call) . . . . . . . . . . . . . p. 9
2.4 Transferring a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . p. 9
2.5 Conversing with two correspondents (3-way conference) p. 9
Customizing your telephone . . . . . . . . . . . . . . . . . p.10
3.1 Programming your personal code . . . . . . . . . . . . . . . p. 10
3.2 Programming your personal directory . . . . . . . . . . . . p. 10
3.3 Programming a function on an unassigned key . . . . . . p. 11
3.4 Selecting your ringer tune . . . . . . . . . . . . . . . . . . . . p. 11
3.5 Adjusting the display brightness . . . . . . . . . . . . . . . . p. 12
3.6 Selecting the language . . . . . . . . . . . . . . . . . . . . . . . . p. 12
While you are away - When you return . . . . . . . . p.13
4.1 Forwarding your calls to another number
(immediate forward) . . . . . . . . . . . . . . . . . . . . . . . . . p. 13
4.2 Forwarding your calls to the voice mail . . . . . . . . . . . p. 13
4.3 Cancelling forwarding on your return . . . . . . . . . . . . p. 13
4.4 Consulting your messages on your return . . . . . . . . . p. 14
Contents
1.
2.
3.
4.

4
Your telephone
i
Loudspeaker (LS)
To share a conversation
To increase
the volume of the LS
or handset
To reduce
the volume of the LS
or handset
Audio keys
Display
Comprises 1 line and several pages
of information about your
correspondent
To programme your
telephone
To end a call or exit
from programming
Light indicates
messages received

Programmable keys and LEDs
These keys are divided into line keys and function keys. Each key has a corresponding LED.
Call or function LEDs
LED flashing: Call being made
Fixed LED: Call in progress
Call on hold
Call on common hold.
Certain keys are preprogrammed (these keys differ according to the configuration of
your telephone (single-line or multi-line)).
to switch between two calls (single-line terminal only)
to cancel an enquiry call (single-line terminal only)
to divert calls to another terminal
to temporarily store a number
to access the various message services
to call using your personal directory
to consult the list of unanswered ISDN calls or to make an ISDN call
to transfer a call to another terminal (multi-line terminal only)
to automatically redial the last number dialled
ISDN
5
Installing the label on the telephone
A printed label is supplied with the telephone to be placed under the programmable
keys.
!Insert a flat-tipped object into the slot.
"Raise the cover.
#Slide the printed label into position.
$Lower the cover.
1
3
2
4

6
12. Answering a call
Directory Programmed
numeric key
11. Making a call
Making a call
1.
Off-hook Dial Dial directly Off-hook
To make an external call, dial the "External call" code.
To call the operator, dial the "Operator call" code.
Hang up
•To terminate a call
OR
OR

7
Making a call
13. Redialling the last number dialled (Redial)
Redial Dialled
number
0122515163
14. Making a call-back request
Your
correspondent
does not reply or
is busy "Call-back
request"
function
code

8
Handling several calls
2.
21. Calling a second correspondent (enquiry call)
22. Answering a second call
During a conversation, you can perform various operations such as call a
second person or transfer the call to another number, etc.
Dial directly Directory
The first correspondent is
placed on hold
During a call, a second correspondent tries to contact you:
Name of caller is
displayed for
3 seconds
"Consulting call
on hold" function
code (single-line
terminal)
The first
correspondent is
placed on hold
Line keys whose
LED is flashing
OR
Dupond
OR
Programmed
numeric key
Cancelling the enquiry call
Single-line terminal
OR
You recover
the first call
Hang up then off-
hook

9
Handling several calls
24. Transferring a call
25. Conversing with two correspondents (3-way
conference)
23. Switching between calls (broker call)
Broker call (single-
line terminal)
The first
correspondent
is placed on
hold
You are in conversation and another call is on hold. To switch from one call
to the other:
To transfer a call to another terminal during a conversation:
Number of terminal
to receive call
During a conversation, another call is on hold:
"Conference"
function code
To cancel the conference and recover your first correspondent, redial the "3
party conference call" code.
Transfer
Line keys whose
LED is on steady
OR
OR
Single-line
terminal only

10
Customizing your telephone
3.
31. Programming your personal code
The code of your terminal is 0000 by default.
To select or change your personal code:
Code of the
"Change personal
code" function
Enter the
present code
Enter the new
code
Each code digit is represented by an asterisk.
32. Programming your personal directory
Your personal directory contains up to 12 numbers (0 to 9, * and #).
Personal directory numbers
%&'
()*
+,
-.#
*
Number to
programme
Directory
i
2
ABC
2
ABC
Numeric key on which you
want to programme the
number
2
ABC

11
Customizing your telephone
33. Programming a function on an unassigned key
The list of programmable functions is given in your user manual.
i
2
ABC
Select a
function
OR
1
Enter the code
or number to
programme
Unassigned
programmable
key
34. Selecting your ringer tune
Terminal idle:
Select the ringer
from the 16
options (successive
presses)
OR
Adjust the volume Return to idle

12
35. Adjusting the display brightness
36. Selecting the language
Display the
language
options (*)
Code of the
"Programming
brightness"
function
OR
Adjust the brightness Confirm the
setting
Code of the
"Language"
function
Display of the
various options
Code associated
with the chosen
language
Confirm
(*) for example:
F: French - GB: English - D: German - SP: Spanish - P: Portuguese - NL:
Dutch - DK: Danish - I: Italian - A: Austrian

13
While you are away - When you return
While you are away - When you return
4.
41. Forwarding your calls to another number
(immediate forward)
Forward
acknowledgement is
displayed
Display of forwarding
and destination
number
Destination
number
42. Forwarding your calls to the voice mail
Code of type
of forward
No. of recorded
message
43. Cancelling forwarding on your return
OR
Code of the
"Immediat
forward" function
Single-line terminal
If forwarding activated
with this key (single-
line terminal)
OR
Code of the
"Cancel
forwarding" function

14
44. Consulting your messages on your return
The light and corresponding LED indicate messages received.
•Call-back requests
Screen displays the
number of new
messages
Messages
OR
Note: even if the correspondent does not answer, the call-back message
is erased after the number is called back when you proceed to the next
message, as it is when you press to quit message mode.
Display the number of
call-back requests
(xx Msg Recall)
Screen displays first
number to call back
Call back Next call-back
request
OR
Previous call-back
request

15
While you are away - When you return
•Voice messages
Screen displays the
number of new
messages
Messages
voice messages
(xx Msg Voice)
Follow the
instructions of the
voice guide

16
•List of internal calls
While you were away the internal calls have been stored (16 calls
maximum).
Messages
If you call back a correspondent who does not answer, the message is
stored.
If the message is not stored and you do not call back the
correspondent, it is cleared when you proceed to the next message, as
it is when you press to quit message mode.
Screen displays the
number of new
messages
Display of the number
of internal calls
(xx Msg NO ANS)
Display of the identity
of the first caller
i
Display of time
and date of call Call back
OR
Store the message
(* is displayed in
front of the caller's
name)
OR
Next internal
call

17
While you are away - When you return
•List of external calls
While you were away, the external calls from ISDN subscribers have been
stored (16 calls maximum).
The LED associated with indicates messages received.
ISDN
ISDN
ISDN
(*) ….see § List of internal calls
Display of the identity
of the first caller
Screen displays the
number of new
messages
i
Display of the
time and date
of the call
…. (*)

Personal notes
18