Alcatel OmniPCX Enterprise 4038 User manual

4039 Telephone Quick Reference Guide

MAKING CALLS
CHANGING
HANDSET TO
SPEAKERPHONE
While in conversation using the handset
Press key
Then replace handset, Speaker phone will now be active.
Press to disconnect
OUTWARD
DIALING
Dial 1, followed by the desired number
INTER OFFICE
CALLING
Dial extension or press extension key
CALLBACK
If an extension is engaged
you may programme your
phone to ring you when
the extension is free
After you have dialled the extension and hear busy tone
Dial 5 to set a Callback
To Cancel dial # 99
REDIAL
REDIAL LIST
MUTE
Press light illuminates green when in use
Press light turns off when not in use
FEATURE CODES
1
Outside Line
0
Operator
8000 - 8399
Dialling a System Directory number
5
Automatic Call back
# 99
Cancel automatic callback
# *
Paging All Calls
# 2
Paging Group
* 7
Parking a Call
* 7
Retrieve Parked Call from your extension
* 7 (extn)
Retrieve Parked Call from your own or another extension
# 6 (extn)
Direct Pick Up
* 6
Group Pick Up
* 01
Forward All Calls
* 02
Forward Calls on Busy
* 00
Cancel Call Forwarding
* 06
Forward I’m Here
* 07
Cancel Forward I’m Here
# 1
Redial
3
Conference
# #
DTMF (touch tones)
#7
Record conversation (if enabled on the system)

PROGRAMMING COMPANY SPEED DIALS
DIRECTORY DIALLING
1. Press left arrow on navigator key to access menu page
2. Press key next to operator –password help1954
3. Press Speed dial (Displays first entry –8000 –8399)
4. Press MODIFY or (NEXT / PREVIOUS to locate desired entry)
5. Enter name from keypad and press OK
6. Dial phone number (you do not need to dial 1 for outside lines)
7. Press OK
8. Press NEXT to continue
9. Press to exit
CHANGING EXTENSION NAMES
1. Press left arrow on navigator key to access menu page
2. Press key next to operator –password help1954. Press OK
3. Press SUBSCR
4. Dial extension number you wish to change (Enter Destination is prompted on your screen)
5. Press NAME
6. Press CLEAR and re-enter new name
7. Press OK
8. Press to exit
TRANSFERRNG
TRANSFER
Ask your caller to hold Dial extension number
Wait for an answer (optional)
Press and hang up
To Retrieve the
call if you have
not pressed
transfer
Press then CALL key (flashing)
You are connected to your caller
To Retrieve the
call if you have
hung up
Press DIR PICK or Dial # 6
Followed by the extension number
CALL WAITING
IGNORE THE
CALL
It will return to its sender
REPLACE YOUR
RECEIVER
The 2nd call will ring your phone
ANSWER THE
CALL WAITING
AND HOLD YOUR
1ST CALLER
Ask your caller to hold
You are connected to the 2nd caller
TO RETURN TO
YOUR FIRST
CALLER AND
END THE
CONVERSATION
IN PROGRESS
SHUTTLING
BETWEEN THE
TWO CALLERS
HOLDING
HOLD A CALLER
Ask your caller to hold
RETRIEVE CALL
ON HOLD
Press key

DIRECTORY DIALLING
BY NUMBER
Accesses up to 400
Company speed dials by
number
Dial the 4 digit speed code 8000 - 8399
BY NAME
Dials Internal and Company
names using Directory
PERSONAL CALL
KEYS
To Program your call keys
Making calls via your programmed call keys
RECEIVING CALLS
GROUP PICK UP
Answers any ringing phone in your
group
or Dial * 6
DIRECTED PICK UP
Answers a specific ringing phone
or Dial # 6
Followed by the extension number you wish to answer
PROGRAMMING CLOCK
1. Press left arrow on navigator key to access menu page
2. Press key next to operator on screen Password help1954
3. Press key under CLOCK
4. Re-enter date and time
5. Press OK
PREANNOUNCEMENT/WELCOME MESSAGE
1. Press left arrow on navigator key to access menu page
2. Press key next to Operator
3. Enter 19871987 (Password)
4. Press key next to VOICE
5. Press key next to MOH
6. Scroll to message via keys under prev/next MSG 1 or MSG 2 or MSG 3 or MSG4
N.B. Note that no tone will be heard when you record
NIGHT SERVICE
1. Press NIGHT
2. Enter password help1954
 Flashes next to Night Key
Repeat to put back into DAY
COMMON MAILBOX
Your Message Indicator will flash red
1. Press MAIL KEY then the key then key next to GenMbx
2. When prompted your password is help1954
3. Press key next to consult and then select the message you wish to play with the navigator key and
OK

To Record the Common Mailbox/AA Greeting
1. Press left arrow on navigator key
2. Press the key next to operator
3. Enter password help1954
4. Press the OK key
5. Press the key next to Expert
6. Press down arrow on navigator key
7. Press the key next to voicemail
8. Press the key next to GenMbx or AutoAtt
9. Press the key under Record twice, record message, press key under
stop, and OK to save
Telephone Press left arrow on navigator key
Customisation Press the key next to Settings
Mlbox To record a personal greeting or set default greeting
& record your name against your mailbox
Assist To turn on/off personal assistant (in voicemail)
Modify options in the personal assistant
Phone Melody/ Contrast/ Headset
Option Language/ Password
Key Add / Edit one touch buttons on personal page
PARKING
PARK
(Note: You can only
park one call at a
time)
Ask your caller to hold
(or Dial * 7)
PARK RETRIEVE
(or Dial * 7)
Dial the extension number the call is parked at
PAGING
ANSWERING PAGE
From any phone
Dial *7 followed by the number announced by the operator
ALL CALLS
Dial # *
PAGING GROUP
Dial # 2
CONFERENCING
CONFERENCING UP TO 3
PARTIES
Any combination internal and
extenal
While in conversation
Dial the extension you wish to conference
(Speak with the new party –the other party can not hear)
Press to conference all parties
LEAVING A TEXT MESSAGE FROM YOUR PHONE
TO SET
Displays a visual message to
screen phone extensions
To Reset Voicemail Password
Press left arrow on navigator key
Press the key next to operator
Enter operator password help1954 followed by OK
Press the key next to subscriber then enter the extension number you wish to reset
Press the key next to Pwd Res
The phone will then display “subscriber personal code init? “
Press ok and that extension’s password is now reset.

SENDING A TEXT MESSAGE
TO SET
Sends a visual text
message to Display
phones
(N.B. Once sent the
message can not be
cancelled)
CUSTOMIZE YOUR TERMINAL
ADJUSTING THE
AUDIO
FUNCTIONS
ADJUSTING
SCREEN
BRIGHTNESS
READING A TEXT MESSAGE
WHEN YOUR
MAIL KEY IS
ILLUMINATED
SENDING DTMF TONES
FOR
AUTOMATED
VOICE
MESSAGING,
i.e. telephone
banking;
voicemail etc
Dial the required number
or Dial # #
Dial the required digits from your keypad
DIVERTING CALLS
TO SET
Diverts your
phone to ring at
an alternative
destination, e.g.
extension or
external number
TO DIVERT
TO
VOICEMAIL
TO CANCEL
ALL DIVERTS