DO NOT VOID YOUR WARRANTY!
Make sure to complete the following steps:
STEP 1 - Watch the video - link below or installaon DVD provided
prior to installaon:
vimeo.com/183054128
STEP 2 - Test Your Tap Water - using the enclosed Hard Water Test
Strip. This will take you less than 2 minutes and potenally save you
hundreds of dollars in future repair costs.
STEP 3 - Validate Your Warranty - online at
alkaviva.com/warranty-form
Warranty must be completed within 30 days of purchase.
IMPORTANT NOTES:
IF YOUR IONIZER IS WET - Some residual water may be present. Wa-
ter is run through every machine for quality control and tesng pur-
poses.
WELL WATER - Before using any well water, it is crical that a water
test be done to ensure that your water is potable (safe for drinking).
For tesng, please visit:
alkaviva.com/professional-tesng
UNDERSINK CONVERSION KIT - If you have ordered an Undersink
Conversion Kit, see Installaon Requirement below.
INSTALLATION REQUIREMENT - For undersink installaons or instal-
laons directly connected to the cold water line (versus countertop
installaon connected to your faucet with a diverter), AlkaViva re-
quires installaon be performed by a qualied, licensed and bonded
professional plumber or contractor. AlkaViva will not be held responsi-
ble for any damages caused by improper installaon.
When having a professional install your ionizer, we recommend that
you email techsupport@alkaviva.com at least 48 hours in advance to
ensure a technician will be available during your installer’s visit. Our
oce hours are Monday—Friday, 8am—5pm, (PST).
WATER SOFTENER - Do not use an ionizer with a sodium or potassi-
um-based ion exchange soening system without rst consulng with
your AlkaViva Associate or Technical Support.
REMOVE THE FILM - The display on your unit comes with a remova-
ble protecve plasc lm.
DIVERTER VALVE - Your ionizer may come with a dierent one than
used in the installaon DVD. The installaon is the same. To operate
the pull-out style diverter, simply pull the actuator pin with the water
running.
Aenon: Never push the pin back in to turn o the water. Simply
turn o the faucet and the diverter will automacally turn o at the
same me.
CHECK FILTER(S) - The lter(s) may have come loose during shipment.
Refer to your Owner’s Manual and check your lter(s) prior to use.
For informaon on proper lter installaon, watch:
Athena: vimeo.com/141558328
IRON CAUSES MAJOR DAMAGE - Orange stains in your plumbing
indicate iron in your water supply.
UNDERSINK KIT OPTION - If you choose to install your ionizer under
the counter as described in your manual (installaon #3) always use
ONLY the AlkaViva approved Undersink Kit (double spouted faucet).
Never use a single spout faucet as this will damage your ionizer and
void your warranty.
Should you require assistance with your ionizer, always ll out
the Ionizer Repair and Support Form at:
alkaviva.com/repairs
DO NOT aempt to repair your water ionizer.
Doing so will VOID YOUR WARRANTY!