Alliance Laundry Systems AFBE9BSP303NN29 Operating instructions

Troubleshooting
FLW2406N
Part No. 806275ENR5
January 2018
Homestyle
Frontload
Washers
Refer to Page 5 for Model Numbers
www.alliancelaundry.com

© Copyright 2018, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
806275ENR5 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of
Contents
Section 1 – Safety Information ...............................................................2
Locating an Authorized Servicer...........................................................3
Section 2 – Introduction ..........................................................................4
Customer Service...................................................................................4
Serial Plate Location..............................................................................4
Model Identification ..............................................................................5
Theory of Operation ..............................................................................6
Section 3 – General Troubleshooting.....................................................7
1. Testing Mode Keypad Combinations ...........................................7
2. Factory Test Procedure ...............................................................13
3. Motor Circuit...............................................................................19
4. Dipswitch Configuration.............................................................20
5. Troubleshooting Knocking Noise ...............................................21
6. Explanation of LEDs on Drive Control ......................................21
7. Door Fails to Unlock at End of Cycle.........................................21
8. No Spin .......................................................................................21
9. Excessive Vibration and/or Noise During Spin ..........................23
10. Excessive Cycle Time.................................................................24
Section 4 – Electronic Control Troubleshooting.................................25
11. Error Codes .................................................................................25
12. No keypad Function ....................................................................32
13. No Visible Display on Control....................................................33
14. Washer Will Not Start – “do” Displayed....................................35
15. Washer Will Not Start – “Er”, “dl” on Display ..........................37
16. Washer Will Not Fill (Machine Empty,
No “Er”, “PS” on Display)..........................................................39
17. Washer Overflows.......................................................................41
18. Pump or Drain Valve Does Not Operate ....................................43
19. Motor Does Not Run (“Ed”, “29” on Display) ...........................45
20. Washer Will Not Heat (Models Equipped with Heater)
(“Er”, “oP” or “Er”, “SH” Displayed) ........................................47
21. Washer Will Not Heat (Models Equipped with Heater) .............49
Section 5 – Adjustments ........................................................................51
22. Cabinet Leveling Legs ................................................................51
23. Loading Door ..............................................................................52
24. Motor Belt Tension .....................................................................53
25. Door Catch ..................................................................................54
Section 6 – Cycle Sequence Charts.......................................................56

2806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or
property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING

806275ENR5 3
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Safety Information
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician
and using authorized factory parts.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock, or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING

4806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
Introduction
Customer Service
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call either of the numbers
listed below:
[phone] Ripon, Wisconsin
Serial Plate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on Serial Plate as shown.
FLW2305N
Serial Plate

806275ENR5 5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Model Identification
Information in this manual is applicable to these washers.
AFBE9BSP303NN29
AFBE9BSP303NW29
AFBE9BSP305AN01
AFBE9BSP305AW01
AFNE9BSG303NW36
AFNE9BSP113CN01
AFNE9BSP113CW01
AFNE9BSP113FN01
AFNE9BSP113TN01
AFNE9BSP113TW01
AFNE9BSP115TN13
AFNE9BSP115TW13
AFNE9BSP123DN04
AFNE9BSP123DW04
AFNE9BSP303AN01
AFNE9BSP303AW01
AFNE9BSP303HN01
AFNE9BSP303LN01
AFNE9BSP303NN22
AFNE9BSP303XNO1
AFNE9BSP303XN26
AFNE9BSP303XN34
AFNE9BSP303XWO1
AFNE9BSP303XW26
AFNE9BSP303XW34
AFNE9BSP543DN04
AFNE9BSP543DW04
AFNE9BSP543ZN01
AFNE9RSP113TW01
AFNE9BSP305XW01
BFNE6BJP113CW01
BFNE6BJP113TW01
FFNE5RSP303NW10
LFNE5BJP113CW01
LFNE5BJP113TW01
LFNE5BSP113CW01
LFNE5BSP113FW01
LFNE5BSP113JW01
LFNE5BSP113TW01
LFNE5BSP113ZW30
LFNE5BSP303AW01
LFNE5BSP303AW12
LFNE5BSP303NW35
LFNE5BSP303VW26
LFNE5BSP303ZW01
LFNE5BSP333ZW01
LFNE5BSP543NW23
LFNE5BSP543RW01
LFNE5BSP543ZW01
LFNE5RSP113CW01
LFNE5RSP113FW01
LFNE5RSP113TW01
LFNE5RSP303NW22
PFNE3BJP113CG01
PFNE3BJP113TG01
PFNE3RSP113TG01
PFNE3RSP303AG01
UFNE5BJP113TW01
UFNE5BJP113TW08
UFNE5BJP115TW01
YFNE5BJP113CW01
YFNE5BJP113TW01
YFNE5RSP113CW01
YFNE5RSP113TW01
ZFNE9BSP113CN01
ZFNE9BSP113CW01
ZFNE9BSP113FN01
ZFNE9BSP113FW01

6806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Theory of Operation
General
This frontload washer provides some of the same
principles of operation as the typical topload washers.
It senses water level, it dispenses the desired laundry
detergent, agitates the clothes for good cleaning action,
removes the water out of the washer and spins the
clothing in preparation for the dryer.
The difference in operation is primarily the rotational
washing agitation created for the horizontal basket and
drum. This agitation tumbles the clothes in a clockwise,
pause, and counter-clockwise direction. This reversing
tumbling action provides an efficient washing process
and requires less laundry detergent and less water.
The cycle begins by locking the loading door after the
vend is satisfied. The type of cycle and water
temperature are determined by the appropriate pads on
the electronic control.
The inner basket starts agitating during the wash water
fill. A column of air is trapped in a pressure bulb and
hose. The air pressure continues to increase as the inner
basket fills with water with the pressure sensor
monitoring the water level.
The agitate step tumbles the clothing in a clockwise
direction for a period of time, pauses for a period of
time and then tumbles the clothing in a
counterclockwise direction for a period of time. This
agitation continues until the end of the wash cycle. The
machine then stops agitating and turns on the pump or
drain valve which removes the wash water.
Upon completion of the wash cycle, the machine goes
into a rinse cycle. Fresh cold water is brought into the
inner basket via the mixing valve until the fill level is
satisfied. The rinse cycle consists of agitation for a
predetermined amount of time then a spin mode with
the pump running where the machine goes into a series
of spins.
After all the rinse cycles have been completed, the
washer goes into a final spin cycle to extract as much
water as possible from the clothing to prepare them for
the dryer. The spin speeds and duration of this final
spin cycle are determined by the type of wash cycle
selected.
NOTE: Washer may not reach 1200 RPM because
of an out-of-balance condition. Control may limit
speed to 1000, 800, 650 or 500 RPM depending on
severity of out-of-balance condition.
Technical
The basic operational system of this washer consists of
the electronic control, the inverter control, pressure
sensor, water valves, electric pump (or drain valve)
and A.C. motor.
The electronic control performs all control and timing
functions. The electronic control sends simple speed
and output commands to the inverter control via serial
communication. The drive control powers the door
lock, pump (or drain valve), motor, water valves and
heater (if equipped).
The drive control powers the A.C. motor and performs
all motor control functions. The drive control also
powers the water valves, dispenser valves and door
lock. The drive control is powered through the door
switch and electronic control. The drive control also
alerts the electronic control to any errors in the motor.
Before entering any spin step the drive control
measures out-of-balance. The drive control will try to
redistribute the clothes if an out-of-balance condition
exists by limiting the spin speed to several speeds
depending on the severity of the out-of-balance
condition. If the out-of-balance condition is severe
enough the drive control will limit speed to 90 RPM
and will not spin.
NOTE: An additional out-of-balance switch is used
to detect any out-of-balance condition during spins.
If this switch opens during a spin step, the drive
control immediately stops and then restarts the
spin.

806275ENR5 7
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 3
General Troubleshooting
1. Testing Mode Keypad Combinations
Figure 1
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
FLW1830S
1
2
3
5
6
7
8
9
10
13
14
18
19
23
24
25
26
27 30
28
29
15 20
16
11
12 21
17 224

8806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Table 1
Audit Display Mode
The control has a two byte cycle audit counter. This
counter is incremented at the end of every cycle. If a
cycle finishes prematurely due to an error condition or
cycle termination due to a Power/Cancel input the
cycle counter will not be incremented.
While in Start Mode, enter by pressing both keypads 3
and 9. Refer to Figure 1.
The control will display the most significant two digits
of the cycle audit counter, then the middle two digits
and then the least significant two digits in one second
intervals. All three sets of digits are displayed regard-
less of the cycle audit counter value. The cycle counter
has a maximum value of 65,535. The two most signifi-
cant digits will be accompanied by LED number 24,
the middle two digits will be accompanied by the LED
25, and the two least significant digits will be accom-
panied by LED 26. This counter will cycle continu-
ously while in this mode. To exit this mode, either
press the two keypads used to enter it, press the Power/
Cancel key, or unplug the machine.
The drive will be enabled at all times in this mode if
the door is closed.
Testing Mode Keypad Entry
Function Keys Entry State
Enter/Exit Audit Display Mode 3+9 Start Mode
Enter/Exit Drive Version Display Mode 3+14 Start Mode
Enter/Exit Extra Water Mode 8+14 Start Mode and Default/Extra Water Dipswitch On
Enter/Exit Factory Test Counter Display Mode 2+9 Start Mode
Toggle Keypad Acknowledgment 13+14 Start Mode
Turn On/Off Rainbow Pizzazz Display 9+10 Start Mode
Rapid Advance Through Current Cycle Step 7+13 Run Mode
Enter/Exit Show Mode 3+8 Start Mode
Enter/Exit Spin Retry Extra Time Toggle Mode 8+13 Start Mode and powered for less than 5 minutes.
Enter/Exit Software Version Display Mode 7+8 Start Mode
Toggle Suds Extra Time Mode 2+3 Start Mode and powered for less than 5 minutes
Enter/Exit Water Level Display Mode 4+14 Any Mode except if Control Lock is On
Enter Factory Test Mode 2+7 Start Mode and powered for less than 5 minutes

806275ENR5 9
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Drive Version Display Mode
The control has the ability to display the revision of
the software on the drive board. This mode displays
“db” and then the current software version number as
“XX”, where “XX” is the control software version
number, with each display showing for two (2) sec-
onds. All LEDs are off while in this mode. If the ver-
sion shows up as 00, either the communication to the
drive has not started yet or there is a problem with
communication with the drive.
While in Start Mode, enter by pressing both keypads
3 and 14. Refer to Figure 1. To exit this mode, either
press the two keypads used to enter it, press the Power/
Cancel key, or unplug the machine.
Extra Water Mode
This mode is used to increase the water fill levels for
the machine by offering greater flexibility to the user.
To enter this mode, first power down the control, set
the Default/Increased Water Level dipswitch to ON,
and power up the control.Then while in Start Mode,
press both keypads 8 and 14 to enter Extra Water
Mode. Refer to Figure 1.
Once in Extra Water Mode, the 7-segment displays
will show the additional fill level where 00 is 0 inches
of additional water, 05 is 0.5 inches of additional
water, 10 is 1.0 inch of additional water, and so on. To
change the value of the additional water level, press
keypad 3 to increment the fill level by 0.5 inches. The
maximum value is 2.0 inches. Pressing keypad 3 once
more will reset the level to 0 inches.
To exit this mode and save the additional level, press
keypads 8 and 14 again or press the Power/Cancel key.
The additional inches of water can be disabled by set-
ting the value back to 00 or by changing the dip switch
to OFF and cycling power.
Factory Test Counter Display Mode
The control has a two byte cycle factory test counter.
This counter is incremented at the end of every factory
test. If Factory Test finishes prematurely, the factory
test counter will not be incremented.
While in Start Mode, enter by pressing both keypads 2
and 9. Refer to Figure 1.
The control will display the most significant two digits
of the factory test counter then the middle two digits
then the least significant two digits in one second
intervals. All three sets of digits are displayed regard-
less of the factory test audit counter value. The factory
test counter has a maximum value of 65,535. The two
most significant digits will be accompanied by LED
number 24, the middle two digits will be accompanied
by the LED 25, and the two least significant digits will
be accompanied by LED 26. This counter will cycle
continuously while in this mode. To exit this mode,
either press the two keypads used to enter it, press the
Power/Cancel key, or unplug the machine.
Keypad Acknowledgment
Pressing both keypads 13 and 14 will enable or disable
the audio for when keys are pressed. Disabling will
silence the beep audio each time a key is pressed,
unless it is an invalid selection. Then a keypad error
tone will still sound.

10 806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Rainbow Pizzazz Display
The control enters Idle Recovery Mode if the Power/
Cancel keypad is pressed in while in Idle Mode. If the
Idle Recovery Rainbow Pizzazz Display is set to ON,
it will run for one second. If the Rainbow Pizzazz Dis-
play is set to OFF, the control will go directly to the
mode that it was in before Idle Mode.
Once the Rainbow display is finished, the control will
enter the mode it was in previous to entering Idle
Mode, with the same settings that were previously
selected, unless the previous mode was End of Cycle
Mode. If the previous mode was End of Cycle Mode,
Idle Mode, Idle Recovery Mode, or Non-Fatal Error
Mode, then Start Mode will be entered. If any keypad
is pressed while showing the Rainbow Pizzazz Dis-
play, the control will immediately enter the mode it
was in previous to entering Idle Mode without the key
being acted upon.
The Rainbow Pizzazz Display can be turned on or off
by pressing keypads 9 and 10 while in Start Mode.
Refer to Figure 1. On power fail, the control remem-
bers whether the Rainbow Pizzazz Display was set to
on or off.
Rapid Advance
For Rapid Advance press keypads 7 and 13 at the
same time to advance to the next step of the cycle.
Each time these keypads are pressed the cycle will
advance to the next step. Then press them both again
to advance through the cycle. Refer to Cycle Sequence
Charts section for each cycle step.
Show Mode
Show Mode is a routine that shows each cycle for one
second clockwise through the cycles. If any keypad is
pressed while in Show Mode, the control will restore
all user selections back to the factory defaults and enter
a Simulated Programming Mode that allows a user to
press keypads as if they were programming a machine
cycle. The machine will not physically start if the Start/
Pause keypad is pressed. Instead, if the Start/Pause key
is pressed, the control will simulate what the display
would look like if the control was running the set cycle.
This simulation happens accelerated at 100 times the
normal speed. If no keypad is pressed for one minute
while not counting down time in Simulated
Programming Mode, the control will exit Simulated
Programming Mode and return to Show Mode with
Child Lock off if it was on.
While in Start Mode, enter by pressing both keypads 3
and 8. Refer to Figure 1. The control will remain in
Show Mode until these keys are pressed again. Upon
exiting Show Mode, the control will enter Start Mode
and restore all user selections back to the factory
defaults.
If Delay Start Setup Mode is entered while in
Simulated Programming Mode and no keys have been
pressed for one minute, Delay Start Setup Mode will be
cancelled and the control will return to Show Mode,
showing each cycle for one second.
If Delay Start Mode is entered while in Simulated
Programming Mode by pressing the Start keypad while
in Delay Start Setup Mode, the Delay Start time will
start counting down one hour per second. The control
will return to Simulated Programming Mode when the
Delay Start Time expires.
If the Power/Cancel keypad is pressed while in
Simulated Programming Mode and Start Mode, the
control will enter Idle Mode, but will not go to
sleep. This allows the control to return to Show Mode
if no keypad is pressed for one minute.
While cycling through the different cycles, Show Mode
changes the options and modifiers to show a greater
variety of settings.
The drive will not be enabled in this mode.

806275ENR5 11
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Spin Retry Extra Time Toggle Mode
The control has the ability to extend the time of a cycle
during a spin when a load becomes unbalanced or is
unable to reach high spin speeds due to water and/or
suds. While in Start Mode and within five minutes of
the control being powered up, press keypads 8 and 13.
Refer to Figure 1.
While in Spin Retry Extra Time Toggle Mode, to
Toggle the Spin Retry Time, press the Start/Pause key.
The display will toggle between “SP” and either “on”
or “oF” every second. Setting this to “on” will allow the
step time to be paused for the amount of time used up
to that point in the current step twice per spin step
during a cycle if the unbalance switch is hit or an OBL
check at 90 RPMs or 350 RPMs needs to restart the
spin to rebalance the load. Additional OBL failures in
the same cycle step will not pause the time but will still
cause a restart of the spin. To exit this mode, either
press the two keypads used to enter it, press the Power/
Cancel key, or unplug the machine.
Software Version Display Mode
The control has the ability to display the revision of the
software on it. This mode displays the machine type
(“FL”), and then the current software version number
as “S-” then “XX”, where “XX” is the control software
version number. Each display appears for two seconds.
All LEDs are off while in this mode.
While in Start Mode, enter by pressing both keypads 7
and 8. Refer to Figure 1. To exit this mode, either press
the two keypads used to enter it, press the Power/
Cancel key, or unplug the machine.
Suds Toggle Mode
The control has the ability to extend the time of a cycle
to help eliminate suds. While in Start Mode and within
five minutes of the control being powered up, press
keypads 2 and 3 to enter this mode. Refer to Figure 1.
While in Suds Toggle Mode, to Toggle the Suds Pause
Time press the Start/Pause key. The display will toggle
between “Sr” and either “on” or “oF” every second.
Setting this to “on” will allow the time to be paused
during a cycle if a Suds Removal Routine is run. To
exit this mode, either press the two keypads used to
enter it, press the Power/Cancel key, or unplug the
machine.

12 806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Water Level Display Mode
The control will read the current water level. The
display will show the water level least significant digits
in 0.1 inch precision which will override any other
display.
If the water level is a negative value, then the right most
decimal point is lit. If the value is greater than or equal
to 10.0 inches, LED number 24 will be lit. If the value
is greater than or equal to 20.0 inches, LEDs 24 and 25
will be lit. If the value is greater than or equal to 30.0
inches, LEDs 24, 25 and 26 will be lit.
To exit this mode, the user can either press the two keys
used to enter this mode, press the Power/Cancel key, or
unplug the machine. This mode only overrides the
display, the machine will continue running any other
modes that it is in.
Value Display # 24 Light On? # 25 Light On? # 26 Light On?
4.5 inches 45 No No No
-3.2 inches 32. No No No
12.4 inches 24 Yes No No
20.8 inches 08 Yes Yes No
42.9 inches 29 Yes Yes Yes
Tab l e 2

806275ENR5 13
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
2. Factory Test Procedure
It is helpful to run the Factor Test Procedure first to
diagnose the machine’s issue. This procedure tests all
machine features and operations.
To Enter Factory Test Procedure
1. Be certain control is in Start Mode and less than
5 minutes after powering control.
2. Press keypads numbered 2 and 7 at the same time.
Refer to Figure 1.
3. When the control enters the Factory Test
Procedure, it will display the first test step,
Machine Type.
4. To advance through the sequence of test steps
press the Start/Pause keypad (No. 23). Refer to
Table 3 for all tests in the Factory Test Procedure.
To Exit Factory Test Procedure
To exit the Factory Test Procedure, refer to Exit
column in Table 3.
Factory Test Procedure Quick Reference Chart
NOTE: ES refers to the External Supply Outputs.
# Display Status
LEDs Lit Motor Valves Door Pump Dump Exit* Step
0 FL None Off None Unlocked Off Open 1 Control Type
1 XX None Off None Unlocked Off Open 1 Software
Ve r s i o n #
2 HX None Off None Unlocked Off Open 1 Control Level
3 XX None Off None Unlocked Off Open 1 Dipswitch Value
Display
4 XX None Off None Unlocked Off Open 1 Cycle
Configuration
5PX
Refer to
Keypad
Test
section
Off None Unlocked Off Open 3 Keypad Test
688
All plus
audio
signal on
high
Off None Unlocked Off Open 1 Show Mode
7
dO with door
open
dC with door
closed
None Off None Unlocked Off Open
10
And
Then
1
Door Switch Test
Table 3 (continued)

14 806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Table 3 (continued)
# Display Status
LEDs Lit Motor Valves Door Pump Dump Exit* Step
8 db None Off None Unlocked Off Open
10, 12
And
Then
1
Drive Type
9 XX None Off None Unlocked Off Open
10, 12
And
Then
1
Drive Version #
10
dL when door
locks
dU when door
unlocks
None Off None Locked Off Open
1
And
7
Door Lock Check
Test
11 Cd Wash Off
Cold,
Detergent,
ES 1
Locked Off Closed 1 Cold, Detergent,
Output 1
12 HS Wash Off
Hot,
Softener,
ES 2
Locked Off Closed 1 Hot, Softener,
Output 2
13 PS Wash Off Hot, Cold Locked Off Closed
2 And
Then
1
Pressure Sensor
Fill
14 XX None Off None Locked Off Closed 1 Or 5 Heater Test
15 OF Wash Off
Hot, Cold,
Detergent,
Softener,
ES
1, 2, 3, 4,
Cycle
Output
Locked Off Closed
8 And
Then
1
Overflow
16 LA Rinse Low
Agitate
ES 3,
Cycle
Output
Locked Off Closed 1 Low Agitate
17 rA Rinse Regular
Agitate ES 4 Locked Off Closed 1 Regular Agitate
Table 3 (continued)

806275ENR5 15
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
EXIT column key:
1-exit by Start/Pause keypress
2-exit by fill level satisfaction
3-exit when all keypads are pressed
4-exit when door is unlocked
5-exit when temp reaches 40°C
6-exit when step timed out
7-exit when door locks
8-exit when overflow level reached
9-exit when drum is empty
10-exit when door is closed
11-exit when door is opened
12-exit when drive communication is established
13-exit when machine unpowered
Table 3 (continued)
# Display Status
LEDs Lit Motor Valves Door Pump Dump Exit* Step
18
Pu for pump
installed
dr for gravity
drain installed
Rinse Off None Locked On Open 9 Pump/Gravity
Drain
19 actual RPM Spin
Fac-
tory
Spin
Profile
None Locked On Open 1 Factory Spin
20 bA Spin
Break-
away
Agitate
Hot, Cold,
Detergent,
Softener,
ES
1, 2, 3, 4,
Cycle
Output
Unlocked On Open
1, 1
Again
Then
4
Then
11
Breakaway
21 Pd Spin Off None Unlocked Off Open 13 Power Down
Tab l e 3

16 806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Keypad Test
Upon entry into this test, the control will display “P-”.
When a keypad is pressed the control will display “PX”
where X is the keypad number referenced in Table 4.
For keypads 10 and greater the control will display
“XX” where XX is the keypad number. As each
keypad is pressed, the nearest LED
will light up and remain lit for the duration of the
keypad test. When all keypads have been pressed the
control will automatically advance to the next step.
Keypads that are not available on some controls do not
need to be tested. Refer to Figure 1 for keypad number
and LED references.
Keypad Numbers (some models may not have all keypads)
Display Key Number LED
P1 1 25
P2 2 27
P3 3 28
P4 4 29
P5 5 Next to keypad
P6 6 Next to keypad
P7 7 Next to keypad
P8 8 Next to keypad
P9 9 Next to keypad
10 10 Next to keypad
13 13 Next to keypad
14 14 Next to keypad
15 15 Next to keypad
16 16 Next to keypad
17 17 Next to keypad
18 18 Next to keypad
19 19 Next to keypad
20 20 Next to keypad
21 21 Next to keypad
22 22 Next to keypad
23 23 26
Tab l e 4

806275ENR5 17
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Dipswitch Value Display Test
This step displays the state of the Control
Configuration Dip Switches in hex, where the least
significant bit is Dip Switch #1 and the most significant
bit is Dip Switch # 8.
If a dipswitch is set to ON, the corresponding bit is set
to 1, otherwise if the dipswitch is set to OFF, the bit is
set to 0. The most common configurations are listed in
Table 5.
Cycle Configuration Test
This step verifies which set of cycles are used.
Cold/Detergent Fill
This step checks the cold water valve and the detergent/
bleach valve. The cold water fill valve, the detergent/
bleach valve and the External Supply Valve 1 turn on.
The valves will shut off once a low fill level is reached.
Hot/Softener Fill
This step checks the hot water valve and the softener
valve. The hot water fill valve, the softener valve and
the External Supply Valve 2 turn on. The valves will
shut off once a medium fill level is reached.
Pressure Sensor Fill
This step checks the analog water level input. When the
water fill level is satisfied, the water valves are turned
off. The control will not advance to the next step until
the normal fill level is satisfied.
Dipswitch Value Display
Machine Configuration Value
120 Volt with Electric Pump 00
120 Volt with Gravity Drain 80
240 Volt with Electric Pump 01
240 Volt with Gravity Drain 81
240 Volt Heater Machine with Electric Pump and Cool Down Enabled 61
240 Volt Heater Machine with Gravity Drain and Cool Down Enabled E1
Table 5
Cycle Configuration Display
Cycle Set Models Display
Default With “T” and “C” in the 12th character of the model number “dE”
Australia With “A” in the 12th character of the model number “AU”
International All Other models “in”
Tab l e 6

18 806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Heater (Heater Models Only)
This step checks the heater operation. The display
shows “xx”, where xx is the temperature in degrees
Celcius. The control will heat the water to 40 degrees
Celcius while displaying the temperature as it rises at a
rate of 1 degree. If the temperature sensor is open or
shorted, the display will show “Er” and “OP” or “SH”.
Overflow Test
This test checks the overflow setting for the water level
sensor. When the overflow level is reached, the water
valves, all External Supply Valves and the Cycle Run
Output will automatically turn off. The control will not
advance to the next step until the overflow level is
satisfied.
Low Agitate
This step checks the Low Agitate speed. The display
shows “LA”, the Rinse LED is on, the Auxiliary Output
3 is on, Cycle Run Output is on, and the machine enters
a low agitate. The control will remain in this mode until
the Start/Pause keypad is pressed.
Regular Agitate
This step checks the Regular Agitate speed. The
display shows “rA”, the Rinse LED is on, the Auxiliary
Output 4 is on, and the machine enters a regular agitate.
The control will remain in this mode until the Start/
Pause keypad is pressed.
Pump/Gravity Drain Test
This step checks the Pump output. The display shows
“Pu” for an electric pump or “dr” for a gravity drain,
the Rinse LED is on, and the Pump is turned on or the
Gravity Drain is opened. The control will only advance
to the next test step after the Water Level Sensor
indicates that the drum is empty.
Factory Spin
This step checks the spin speeds. The display shows the
most significant two digits of the actual RPM.
The machine steps through spin speeds and maintains
each speed for a few seconds. After 1200 RPMs, the
motor will stop.This step lasts 4 minutes. All Out of
Balance checking is done and if either the out of
balance switch is hit or the OBL check fails and needs
to re-spin, the time will be reset indefinitely to allow
the load to be rebalanced so that it can spin up and reach
full speed. The control will advance to the next step if
the Start/Pause keypad is pressed at any time during
this step.
During this step if 800 RPMs is reached, LED number
27 will be lit. If 1000 RPMs is reached, the LED
number 28 will be lit. If 1200 RPMs is reached, the
LED number 29 will be lit, and if 1100 RPMs is
reached, the LED number 30 will be lit to indicate that
a passing speed has been reached. Refer to Figure 1 for
LED number definition.
Breakaway
This step checks the breakaway speed and the door
unlock function. All valves will be open at the
beginning of this step to allow the blowing out of the
valves by the factory. The Start/Pause keypad must be
pressed to start exiting the test. The first Start/Pause
keypress will turn off the water valves, the second
Start/Pause keypress will stop the motor and start the
unlock process. The third Start/Pause keypress will
start the unlock process. Once the door unlocks, it
needs to be opened to finally exit the test. The water
level sensor will be trimmed in this step after a 20
second delay and once the Start/Pause key is pressed
the first time.
During this step the LEDs for indicating speeds
reached from the Factory Spin step will remain lit in
this step.
Power Down
This is the final step of factory test procedure. The
control will display “Pd” to signify that the procedure
has been completed and that the user can safely unplug
the machine. Cycling power to the machine is the only
way to resume normal operation.