Alliance Laundry Systems AFBE9BSP303NN29 Operating instructions

Troubleshooting
FLW2406N
Part No. 806275ENR5
January 2018
Homestyle
Frontload
Washers
Refer to Page 5 for Model Numbers
www.alliancelaundry.com

© Copyright 2018, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
806275ENR5 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of
Contents
Section 1 – Safety Information ...............................................................2
Locating an Authorized Servicer...........................................................3
Section 2 – Introduction ..........................................................................4
Customer Service...................................................................................4
Serial Plate Location..............................................................................4
Model Identification ..............................................................................5
Theory of Operation ..............................................................................6
Section 3 – General Troubleshooting.....................................................7
1. Testing Mode Keypad Combinations ...........................................7
2. Factory Test Procedure ...............................................................13
3. Motor Circuit...............................................................................19
4. Dipswitch Configuration.............................................................20
5. Troubleshooting Knocking Noise ...............................................21
6. Explanation of LEDs on Drive Control ......................................21
7. Door Fails to Unlock at End of Cycle.........................................21
8. No Spin .......................................................................................21
9. Excessive Vibration and/or Noise During Spin ..........................23
10. Excessive Cycle Time.................................................................24
Section 4 – Electronic Control Troubleshooting.................................25
11. Error Codes .................................................................................25
12. No keypad Function ....................................................................32
13. No Visible Display on Control....................................................33
14. Washer Will Not Start – “do” Displayed....................................35
15. Washer Will Not Start – “Er”, “dl” on Display ..........................37
16. Washer Will Not Fill (Machine Empty,
No “Er”, “PS” on Display)..........................................................39
17. Washer Overflows.......................................................................41
18. Pump or Drain Valve Does Not Operate ....................................43
19. Motor Does Not Run (“Ed”, “29” on Display) ...........................45
20. Washer Will Not Heat (Models Equipped with Heater)
(“Er”, “oP” or “Er”, “SH” Displayed) ........................................47
21. Washer Will Not Heat (Models Equipped with Heater) .............49
Section 5 – Adjustments ........................................................................51
22. Cabinet Leveling Legs ................................................................51
23. Loading Door ..............................................................................52
24. Motor Belt Tension .....................................................................53
25. Door Catch ..................................................................................54
Section 6 – Cycle Sequence Charts.......................................................56

2806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer, and those maintaining the machine.
DANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
WARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
CAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or
property damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING

806275ENR5 3
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Safety Information
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician
and using authorized factory parts.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you, or the inexperienced person making such
repairs, to the risk of serious injury, electrical shock, or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING

4806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
Introduction
Customer Service
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name and address of the nearest authorized
parts distributor.
For technical assistance, call either of the numbers
listed below:
[phone] Ripon, Wisconsin
Serial Plate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on Serial Plate as shown.
FLW2305N
Serial Plate

806275ENR5 5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Model Identification
Information in this manual is applicable to these washers.
AFBE9BSP303NN29
AFBE9BSP303NW29
AFBE9BSP305AN01
AFBE9BSP305AW01
AFNE9BSG303NW36
AFNE9BSP113CN01
AFNE9BSP113CW01
AFNE9BSP113FN01
AFNE9BSP113TN01
AFNE9BSP113TW01
AFNE9BSP115TN13
AFNE9BSP115TW13
AFNE9BSP123DN04
AFNE9BSP123DW04
AFNE9BSP303AN01
AFNE9BSP303AW01
AFNE9BSP303HN01
AFNE9BSP303LN01
AFNE9BSP303NN22
AFNE9BSP303XNO1
AFNE9BSP303XN26
AFNE9BSP303XN34
AFNE9BSP303XWO1
AFNE9BSP303XW26
AFNE9BSP303XW34
AFNE9BSP543DN04
AFNE9BSP543DW04
AFNE9BSP543ZN01
AFNE9RSP113TW01
AFNE9BSP305XW01
BFNE6BJP113CW01
BFNE6BJP113TW01
FFNE5RSP303NW10
LFNE5BJP113CW01
LFNE5BJP113TW01
LFNE5BSP113CW01
LFNE5BSP113FW01
LFNE5BSP113JW01
LFNE5BSP113TW01
LFNE5BSP113ZW30
LFNE5BSP303AW01
LFNE5BSP303AW12
LFNE5BSP303NW35
LFNE5BSP303VW26
LFNE5BSP303ZW01
LFNE5BSP333ZW01
LFNE5BSP543NW23
LFNE5BSP543RW01
LFNE5BSP543ZW01
LFNE5RSP113CW01
LFNE5RSP113FW01
LFNE5RSP113TW01
LFNE5RSP303NW22
PFNE3BJP113CG01
PFNE3BJP113TG01
PFNE3RSP113TG01
PFNE3RSP303AG01
UFNE5BJP113TW01
UFNE5BJP113TW08
UFNE5BJP115TW01
YFNE5BJP113CW01
YFNE5BJP113TW01
YFNE5RSP113CW01
YFNE5RSP113TW01
ZFNE9BSP113CN01
ZFNE9BSP113CW01
ZFNE9BSP113FN01
ZFNE9BSP113FW01

6806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Introduction
Theory of Operation
General
This frontload washer provides some of the same
principles of operation as the typical topload washers.
It senses water level, it dispenses the desired laundry
detergent, agitates the clothes for good cleaning action,
removes the water out of the washer and spins the
clothing in preparation for the dryer.
The difference in operation is primarily the rotational
washing agitation created for the horizontal basket and
drum. This agitation tumbles the clothes in a clockwise,
pause, and counter-clockwise direction. This reversing
tumbling action provides an efficient washing process
and requires less laundry detergent and less water.
The cycle begins by locking the loading door after the
vend is satisfied. The type of cycle and water
temperature are determined by the appropriate pads on
the electronic control.
The inner basket starts agitating during the wash water
fill. A column of air is trapped in a pressure bulb and
hose. The air pressure continues to increase as the inner
basket fills with water with the pressure sensor
monitoring the water level.
The agitate step tumbles the clothing in a clockwise
direction for a period of time, pauses for a period of
time and then tumbles the clothing in a
counterclockwise direction for a period of time. This
agitation continues until the end of the wash cycle. The
machine then stops agitating and turns on the pump or
drain valve which removes the wash water.
Upon completion of the wash cycle, the machine goes
into a rinse cycle. Fresh cold water is brought into the
inner basket via the mixing valve until the fill level is
satisfied. The rinse cycle consists of agitation for a
predetermined amount of time then a spin mode with
the pump running where the machine goes into a series
of spins.
After all the rinse cycles have been completed, the
washer goes into a final spin cycle to extract as much
water as possible from the clothing to prepare them for
the dryer. The spin speeds and duration of this final
spin cycle are determined by the type of wash cycle
selected.
NOTE: Washer may not reach 1200 RPM because
of an out-of-balance condition. Control may limit
speed to 1000, 800, 650 or 500 RPM depending on
severity of out-of-balance condition.
Technical
The basic operational system of this washer consists of
the electronic control, the inverter control, pressure
sensor, water valves, electric pump (or drain valve)
and A.C. motor.
The electronic control performs all control and timing
functions. The electronic control sends simple speed
and output commands to the inverter control via serial
communication. The drive control powers the door
lock, pump (or drain valve), motor, water valves and
heater (if equipped).
The drive control powers the A.C. motor and performs
all motor control functions. The drive control also
powers the water valves, dispenser valves and door
lock. The drive control is powered through the door
switch and electronic control. The drive control also
alerts the electronic control to any errors in the motor.
Before entering any spin step the drive control
measures out-of-balance. The drive control will try to
redistribute the clothes if an out-of-balance condition
exists by limiting the spin speed to several speeds
depending on the severity of the out-of-balance
condition. If the out-of-balance condition is severe
enough the drive control will limit speed to 90 RPM
and will not spin.
NOTE: An additional out-of-balance switch is used
to detect any out-of-balance condition during spins.
If this switch opens during a spin step, the drive
control immediately stops and then restarts the
spin.

806275ENR5 7
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 3
General Troubleshooting
1. Testing Mode Keypad Combinations
Figure 1
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
FLW1830S
1
2
3
5
6
7
8
9
10
13
14
18
19
23
24
25
26
27 30
28
29
15 20
16
11
12 21
17 224

8806275ENR5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
General Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
• Motor not grounded! Disconnect electric power before servicing motor.
W485
WARNING
Table 1
Audit Display Mode
The control has a two byte cycle audit counter. This
counter is incremented at the end of every cycle. If a
cycle finishes prematurely due to an error condition or
cycle termination due to a Power/Cancel input the
cycle counter will not be incremented.
While in Start Mode, enter by pressing both keypads 3
and 9. Refer to Figure 1.
The control will display the most significant two digits
of the cycle audit counter, then the middle two digits
and then the least significant two digits in one second
intervals. All three sets of digits are displayed regard-
less of the cycle audit counter value. The cycle counter
has a maximum value of 65,535. The two most signifi-
cant digits will be accompanied by LED number 24,
the middle two digits will be accompanied by the LED
25, and the two least significant digits will be accom-
panied by LED 26. This counter will cycle continu-
ously while in this mode. To exit this mode, either
press the two keypads used to enter it, press the Power/
Cancel key, or unplug the machine.
The drive will be enabled at all times in this mode if
the door is closed.
Testing Mode Keypad Entry
Function Keys Entry State
Enter/Exit Audit Display Mode 3+9 Start Mode
Enter/Exit Drive Version Display Mode 3+14 Start Mode
Enter/Exit Extra Water Mode 8+14 Start Mode and Default/Extra Water Dipswitch On
Enter/Exit Factory Test Counter Display Mode 2+9 Start Mode
Toggle Keypad Acknowledgment 13+14 Start Mode
Turn On/Off Rainbow Pizzazz Display 9+10 Start Mode
Rapid Advance Through Current Cycle Step 7+13 Run Mode
Enter/Exit Show Mode 3+8 Start Mode
Enter/Exit Spin Retry Extra Time Toggle Mode 8+13 Start Mode and powered for less than 5 minutes.
Enter/Exit Software Version Display Mode 7+8 Start Mode
Toggle Suds Extra Time Mode 2+3 Start Mode and powered for less than 5 minutes
Enter/Exit Water Level Display Mode 4+14 Any Mode except if Control Lock is On
Enter Factory Test Mode 2+7 Start Mode and powered for less than 5 minutes