Alliance Laundry Systems AWC39323059 Assembly instructions

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Service
Part No. 37987R1
April 2006
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Automatic
Washers
“CE” Approved Models
Refer to Page 5 for Model Numbers

37987 1
© Copyright 2006, Alliance Laundry Systems LLC
All rights reserved. No part of the contents of this book may be reproduced or transmitted in any form or by any means without
the expressed written consent of the publisher.
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Table of Contents
Section 1 – Safety Information ...........................3
Locating an Authorized Servicer ............................4
Section 2 – Introduction .......................................5
Model Identification ................................................5
Customer Service ....................................................6
Nameplate Location ................................................6
Section 3 – Troubleshooting
1. No Hot Water ...................................................7
2. No Cold Water .................................................7
3. No Warm Water ...............................................8
4. Water Fill Does Not Stop at Proper Level .......8
5. Timer Does Not Advance ...............................8
6. Motor Does Not Run ........................................9
7. No Agitation .....................................................9
8. Constant Agitation .........................................10
9. Washer Smokes, Overheats, Cycles on Motor
Thermal Protector, Switch Actuator Kicks In
and Out ...........................................................10
10. Slow Spin or No Spin ....................................11
11. Constant Spin .................................................11
12. Unit Stops in Cycle; Quits After a Couple
Loads; is Intermittent .....................................12
13. Washer is Locked Up or Binding ...................12
14. Outer Tub Does Not Empty ...........................12
15. Excessive Vibration .......................................13
16. Water Leaking from Outer Tub .....................13
Section 4 – Grounding
17. Wall Receptacle Polarity Check ....................15
18. Power Cord to Control Hood Rear Panel,
Control Hood Rear Panel to Control Hood
Mounting Bracket, Pressure Switch Mounting
Bracket and Ground Tab on Graphics Panel ..16
19. Control Hood Wire Harness to Top Left Rear
Corner Gusset of Cabinet ...............................17
20. Wire Harness to Motor ...................................18
Section 5 – Service Procedures
21. Control Hood Assembly ................................20
22. Timer ..............................................................20
23. Temperature Switch .......................................21
24. Pressure Switch ..............................................23
25. Graphic Panel .................................................23
26. Loading Door .................................................23
27. Agitator ..........................................................24
28. Agitator, Drive Bell and Seal Assembly ........25
29. Front Panel .....................................................28
30. Motor and Mounting Bracket .........................28
31. Idler Lever and Pulley ....................................30
32. Motor Drive Pulley ........................................31
33. Motor Switch .................................................34
34. Cabinet Top Assembly ...................................35
35. Out-of-balance Switch Assembly ..................37
36. Mixing Valve Assembly ................................38
37. Washtub and Clothes Guard ..........................39
38. Hub and Seal Kit Assembly ...........................43
39. Outer Tub .......................................................47
40. Drive Pulley and Helix ...................................51
41. Brake Assembly .............................................54
42. Lower Bearing Housing .................................56
43. Transmission Assembly .................................57
44. Balance Ring ..................................................64
45. Upper Bearing Assembly ...............................64
46. Snubber Pad and Isolator Assembly ..............65
Section 6 – Adjustments
47. Leveling Legs .................................................67
48. Pressure Switch ..............................................68
49. Belt (Agitate and Spin) ..................................68
50. Out-of-Balance Switch ...................................69
Section 7 – Cycle Sequence Chart
Timer No. 36989 Cycle Sequence
(Three Cycle) ........................................................71
Section 8 – Internal Wiring of Washer Motor
Switch
Motor Assembly
(1 Speed Motors) ..................................................73

237987
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Notes

37987 3
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 1
Safety Information
Throughout this manual and on machine decals, you will find precautionary statements (“CAUTION,”
“WARNING,” and “DANGER”) followed by specific instructions. These precautions are intended for the personal
safety of the operator, user, servicer and those maintaining the machine.
aDANGER
Danger indicates an imminently hazardous situation that, if not avoided, will cause severe personal injury or death.
aWARNING
Warning indicates a hazardous situation that, if not avoided, could cause severe personal injury or death.
aCAUTION
Caution indicates a hazardous situation that, if not avoided, may cause minor or moderate personal injury or property
damage.
Additional precautionary statements (“IMPORTANT” and “NOTE”) are followed by specific instructions.
IMPORTANT
The word “IMPORTANT” is used to inform the reader of specific procedures where minor machine damage will
occur if the procedure is not followed.
NOTE
The word “NOTE” is used to communicate installation, operation, maintenance or servicing information that is
important but not hazard related.
In the interest of safety, some general precautions relating to the operation of this machine follow.
• Failure to install, maintain and/or operate this product according to the manufacturer’s
instructions may result in conditions which can produce serious injury, death and/or property
damage.
• Do not repair or replace any part of the product or attempt any servicing unless specifically
recommended or published in this Service Manual and unless you understand and have the
skills to carry out the servicing.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the product is properly grounded and to reduce the risk of fire,
electric shock, serious injury or death.
W006R2
WARNING

437987
Section 1
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
NOTE: The WARNINGS and IMPORTANT INSTRUCTIONS appearing in this manual are not meant to
cover all possible conditions and situations that may occur. Common sense, caution and care must be
exercised when installing, maintaining or operating the washer.
Always contact your dealer, distributor, service agent or the manufacturer about any problems or conditions you do
not understand.
Locating an Authorized Servicer
Alliance Laundry Systems is not responsible for personal injury or property damage resulting from improper
service. Review all service information before beginning repairs.
Warranty service must be performed by an authorized technician, using authorized factory parts. If service is
required after the warranty expires, Alliance Laundry Systems also recommends contacting an authorized technician
and using authorized factory parts.
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
Repairs that are made to your products by unqualified persons can result in hazards due to
improper assembly or adjustments subjecting you or the inexperienced person making such
repairs to the risk of serious injury, electrical shock or death.
W007
WARNING
If you or an unqualified person perform service on your product, you must assume the
responsibility for any personal injury or property damage which may result. The manufacturer
will not be responsible for any injury or property damage arising from improper service and/or
service procedures.
W008
WARNING

37987 5
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 2
Introduction
Model Identification
Information in this manual is applicable to these washer models:
Washer Model One Speed
Motor
Porcelain
Washtub
(Cu. Ft.)
Stainless Steel
Washtub
(Cu. Ft.)
AWC393*23059 X 3.0
NWC393*-3059 X 3.0
ZWC372*-3059 X 3.0
ZWC373*-3059 X 3.0
* Add Letter To Designate Color. L – Almond W – White

637987
Section 2 Introduction
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Customer Service
If literature or replacement parts are required, contact
the source from whom the machine was purchased or
contact Alliance Laundry Systems at [phone]
for the name and address of the nearest authorized parts
distributor.
For technical assistance, call [phone].
Nameplate Location
When calling or writing about your product, be sure to
mention model and serial numbers. Model and serial
numbers are located on nameplate(s) as shown.
C
H
Model and
Serial No.
W292PE3A

37987 7
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 3
Troubleshooting
IMPORTANT: Refer to appropriate wiring diagram for aid in testing washer components.
1. NO HOT WATER
2. NO COLD WATER
POSSIBLE CAUSE TO CORRECT
Hot water supply faucet is closed. Open faucet.
Water supply is cold. Check water heater.
Kinked hot water inlet hose. Straighten or replace hose.
Clogged mixing valve screen, or screen in outer end
of inlet hose nearest water supply faucet. Disconnect hot water inlet hose, and clean or replace screen.
Inoperative hot water mixing valve solenoid. Test solenoid and replace if inoperative.
Inoperative timer. Test timer and replace if inoperative.
Inoperative temperature switch. Test switch and replace if inoperative.
Inoperative pressure switch. Test switch and replace if inoperative.
Clogged pressure hose. Remove and clean or replace hose.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.
POSSIBLE CAUSE TO CORRECT
Cold water supply faucet is closed. Open faucet.
Kinked cold water inlet hose. Straighten or replace hose.
Clogged mixing valve screen, or screen in outer end
of inlet hose nearest water supply faucet. Disconnect cold water inlet hose, and clean or replace screen.
Inoperative cold water mixing valve solenoid. Test solenoid and replace if inoperative.
Inoperative timer. Test timer and replace if inoperative.
Inoperative temperature switch. Test switch and replace if inoperative.
Inoperative pressure switch. Test switch and replace if inoperative.
Clogged pressure hose. Remove and clean or replace hose.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.

837987
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
3. NO WARM WATER
4. WATER FILL DOES NOT STOP AT PROPER LEVEL
5. TIMER DOES NOT ADVANCE
POSSIBLE CAUSE TO CORRECT
No hot water. Refer to Paragraph 1.
No cold water. Refer to Paragraph 2.
POSSIBLE CAUSE TO CORRECT
Inoperative pressure switch. Test switch and replace if inoperative.
Air leak in pressure hose. Replace hose.
Sediment on or under mixing valve diaphragm,
defective diaphragm, or armature binding in
armature guide.
Disassemble and clean mixing valve, or replace
complete valve.
Broken, weak, or missing mixing valve armature
spring. Disassembly valve and replace spring, or replace. complete valve.
A siphoning action started in washer will cause
water to be siphoned from washer during cycle
due to end of drain hose being lower than
cabinet top of washer. Drain hose fits tight in
standpipe or drain.
Install No. 562P3 Siphon Break Kit. Provide an
air gap around drain hose and drain receptacle.
Water in pressure hose. Blow air through hose to remove water.
Broken, loose, shorted, or incorrect wiring. Refer to appropriate wiring diagram.
POSSIBLE CAUSE TO CORRECT
Timer is designed to pause during fill periods. Allow completion of fill period.
Inoperative timer. Test timer, and replace if inoperative.
Loading door is open. Close loading door. Loading door MUST be closed any time
the washer is set to fill, agitate or spin.
Washer will not fill. Timer pauses until pressure switch is satisfied. Refer to
Paragraphs 1 and 2.
Timer motor lead wire off timer terminal. Refer to appropriate wiring diagram and reattach wire.
Broken, loose or incorrect wiring. Refer to appropriate wiring diagram.
Make sure washer isn’t siphoning during rinse in
cool down. Install siphon break kit, Part No. 562P3.

37987 9
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
6. MOTOR DOES NOT RUN
7. NO AGITATION
POSSIBLE CAUSE TO CORRECT
Electrical power off, fuse blown, or power cord not
plugged in. Check laundry room for blown or loose fuse(s) or open circuit breakers. (Washer itself does not have an
electrical fuse).
Loading door not closed or inoperative switch. Close door or test switch and replace if inoperative.
Timer improperly set. Reset timer, or try another cycle.
Inoperative timer. Test timer and replace if inoperative.
Motor starting functions inoperative. No start;
or motor hums only. Check motor and replace if inoperative.
Motor is dead, won’t run. Check motor and replace if inoperative.
Motor overload protector has cycled. Wait two or three minutes for overload protector to reset. If
protector cycles repeatedly, refer to Paragraph 9.
Bind in upper or lower motor bearing. Remove belts and determine if motor shaft will spin.
Replace motor if shaft is locked up.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.
Power cord is miswired. Refer to appropriate wiring diagram for correct wiring.
POSSIBLE CAUSE TO CORRECT
Inoperative timer. Timer is designed to pause
(SOAK) during DELICATE cycle. Test timer and replace if inoperative.
Motor will not run. Check motor and replace if inoperative.
No Delicate cycle agitate. Check motor and replace if inoperative.
Inoperative pressure switch. Test switch and replace if inoperative.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.
Loose or broken drive belt. Adjust or replace belt.
Inoperative transmission assembly. Repair or replace transmission assembly.
Sheared motor pulley roll pin. Remove drive motor and replace roll pin and any other
damaged parts.
Motor overload protector has cycled. Wait two or three minutes for overload protector to reset. If
protector cycles repeatedly, refer to Paragraph 9.
Bind in pump. Replace pump.
Loading door is open or door switch is inoperative. Close door or test switch and replace if inoperative.

10 37987
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
8. CONSTANT AGITATION
9. WASHER SMOKES, OVERHEATS, CYCLES ON MOTOR THERMAL PROTECTOR, SWITCH
ACTUATOR KICKS IN AND OUT
POSSIBLE CAUSE TO CORRECT
Inoperative timer. Test timer and replace if inoperative.
Shorted or incorrect wiring. Refer to appropriate wiring diagram.
Inoperative transmission assembly. Repair or replace transmission assembly.
POSSIBLE CAUSE TO CORRECT
Belt is tacky and does not allow proper slip. Check belt and replace if defective.
Belt tension is too great and does not allow proper
slip. Make sure idler spring is properly connected.
Inoperative timer. Test timer and replace if inoperative.
Motor switch functions inoperative. Check motor switch and replace if inoperative.
Bind in water pump. Replace pump.
Brake pads binding. Free binding pads, or replace pads.
Brake, transmission, or motor have locked up and
will not turn. Check that all these components are able to move freely. Correct binding component.
Incorrect voltage. Contact local utility company, or have a qualified electrician
check power supply.

37987 11
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
10. SLOW SPIN OR NO SPIN
11. CONSTANT SPIN
POSSIBLE CAUSE TO CORRECT
Inoperative timer. Test timer and replace if inoperative.
Loading door is open or door safety switch is
inoperative. Close loading door, or test switch and replace if inoperative.
Bind in water pump. Replace pump.
Loose or broken drive belt. Replace belt.
Washer has gone out-of-balance. Open loading door to reset out-of-balance switch.
Rearrange load in washtub.
Motor will not run. Check motor and replace if inoperative.
Sheared motor pulley roll pin. Remove drive motor and replace roll pin and any
other damaged parts.
Motor overload protector has cycled. Wait two or three minutes for overload protector to reset. If
protector cycles repeatedly, refer to Paragraph 9.
No clearance or stuck brake pads. Free sticky brake pads or replace pads.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.
Inoperative transmission assembly. Repair or replace the transmission assembly.
POSSIBLE CAUSE TO CORRECT
Inoperative timer. Test timer and replace if inoperative.
Washtub does not stop spinning within seven
seconds after loading door is opened. Replace brake pads.
Excessive wear on brake pads, or missing
brake pads. Replace brake pads.
Shorted or incorrect wiring. Refer to appropriate wiring diagram.

12 37987
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
12. UNIT STOPS IN CYCLE; QUITS AFTER A COUPLE LOADS; IS INTERMITTENT
13. WASHER IS LOCKED UP OR BINDING
14. OUTER TUB DOES NOT EMPTY
POSSIBLE CAUSE TO CORRECT
Belt is tacky and does not allow proper slip. Check belt and replace if defective.
Belt tension is too great and does not allow proper
slip. Make sure idler spring is properly connected.
Inoperative timer. Test timer and replace if inoperative.
Broken, loose, or incorrect wiring. Refer to appropriate wiring diagram.
Motor overload protector has cycled. Wait two or three minutes for overload protector to reset. If
protector cycles repeatedly, refer to Paragraph 9.
Motor switch functions inoperative. Check motor switch and replace if inoperative.
Brake, transmission, or motor have locked up and
will not turn. Check that all these components are able to move freely.
POSSIBLE CAUSE TO CORRECT
Excessive belt tension. Replace belt and/or idler spring.
Bind in upper or lower bearing. Replace bearing.
Bind in water pump. Replace pump.
Bind in transmission. Repair or replace transmission.
Brake pads binding. Free binding pads, or replace pads.
Incorrect voltage. Contact local utility company, or have a qualified electrician
check power supply.
POSSIBLE CAUSE TO CORRECT
Kinked drain hose. Straighten hose.
Drain hose out of clamp in back of cabinet. Remove washer front panel and install drain hose into
clamp.
Inoperative water pump. Replace pump.
Obstruction in outer tub outlet hose. Remove obstruction.

37987 13
Section 3 Troubleshooting
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
15. EXCESSIVE VIBRATION
16. WATER LEAKING FROM OUTER TUB
POSSIBLE CAUSE TO CORRECT
Unbalanced load in tub. Stop washer, redistribute load, then restart washer.
Broken, or disconnected centering spring(s). Connect or replace centering spring(s).
Washer is not properly leveled. Adjust leveling legs.
Washer is installed on weak, “spongy”, carpeted or
built-up floor. Relocate washer, or support floor to eliminate weak or “spongy” condition.
Incorrect or loose cabinet screws. Replace with correct screws or tighten.
Base damaged (washer was dropped). Replace base assembly.
Balance ring not positioned properly on
transmission assembly. Refer to Paragraph 44.
Lubricant on pivot dome and/or snubber pad and
isolator assembly. Remove lubricant.
POSSIBLE CAUSE TO CORRECT
Leaking water seal in outer tub. Replace hub and seal kit assembly. Refer to Paragraph 38.
Hole in outer tub. Replace outer tub.
Pressure hose or accumulator leaking. Replace pressure hose and/or accumulator.
Outer tub cover gasket leaking. Replace gasket.
Obstruction in drain causing water to come over
top of outer drain tub cover. Remove obstruction.
Tub-to-pump hose leaking at clamp. Tighten clamp.

14 37987
Section 3 Troubleshooting
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Notes

37987 15
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
Section 4
Grounding
17. WALL RECEPTACLE POLARITY CHECK
Refer to Figure 1.
Figure 1
W355SE3A
230 Volts
50 Hz 0 Volts
Power Cord
(Fused with
13 AMP Fuse)
230 Volts
50 Hz
NOTE: Have a
qualified electrician
check polarity of wall
receptacle. If a
voltage reading is
measured other than
that illustrated, the
qualified electrician
should correct the
problem.

16 37987
Section 4 Grounding
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
18. POWER CORD TO CONTROL HOOD REAR PANEL, CONTROL HOOD REAR PANEL TO
CONTROL HOOD MOUNTING BRACKET, PRESSURE SWITCH MOUNTING BRACKET AND
GROUND TAB ON GRAPHICS PANEL
Refer to Figure 2.
Figure 2
W356SE3A
Earth
(Ground)
Wires
Control
Hood Rear
Panel
Screw
Nut
Washer
Nut
Hood Harness
Earth (Ground)
Wire
Power
Cord Earth
(Ground)
Wire

37987 17
Section 4 Grounding
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
19. CONTROL HOOD WIRE HARNESS TO TOP LEFT REAR CORNER GUSSET OF CABINET
Refer to Figure 3.
Figure 3
Corner
Gusset
W340SE1A
Earth
(Ground)
Wires
Earth
(Ground)
Screw

18 37987
Section 4 Grounding
To reduce the risk of electric shock, fire, explosion, serious injury or death:
• Disconnect electric power to the washer before servicing.
• Never start the washer with any guards/panels removed.
• Whenever ground wires are removed during servicing, these ground wires must be
reconnected to ensure that the washer is properly grounded.
W003
WARNING
© Copyright, Alliance Laundry Systems LLC – DO NOT COPY or TRANSMIT
20. WIRE HARNESS TO MOTOR
Refer to Figure 4.
Figure 4
Wire
Harness
Connection
Block
W329SE3A
Earth
(Ground)
Wires