Alpha ESS SMILE-T10-HV-INV User manual

V04
User Manual
Energy Storage System (ESS)
SMILE-T10-HV

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Alpha ESS Co., Ltd.
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IMPRINT
Germany
Alpha ESS Europe GmbH
Tel.: [phone]
E-mail: [email protected]
Web: www.alpha-ess.de
Add: Paul-Ehrlich-Straße 1a 63225 Langen
China
Alpha ESS Co., Ltd.
Tel.: [phone]
E-mail: [email protected]
Web: www.alpha-ess.com
Add: JiuHua Road 888, High-Tech Industrial Development Zone
226300 Nantong City, Jiangsu Province
Australia
Alpha ESS Australia Pty. Ltd.
Tel.: [phone]
E-mail: [email protected]
Web: www.alpha-ess.com.au
Add: Unit 1, 2 Ralph Street Alexandria NSW 2015
Italy
Alpha ESS Italy S.r.l.
Tel.: [phone]
E-mail: [email protected]
Web: https://it.alpha-ess.com/
Add: Via Loda,17-41013 Castelfranco Emilia(MO)
May 10, 2021

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Copyright Statement
This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved.
Please keep the manual properly and operate in strict accordance with all safety and
operating instructions in this manual. Please do not operate the system before read-
ing through the manual.
Version Information
Version
Date
Content
V01
04102021
New
V02
01092021
Add DRM and Regional Application Standard

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Content
IMPRINT......................................................................................................................... 2
Copyright Statement.................................................................................................... 3
Version Information ..................................................................................................... 3
Content.......................................................................................................................... 4
Information on this Document.............................................................................. 6
1.1 Content and Structure of this Document........................................................... 6
1.2 Target Group........................................................................................................ 6
1.3 Levels of Warning Messages.............................................................................. 6
1.4 Nomenclature....................................................................................................... 7
Safety...................................................................................................................... 8
2.1 Intended Use of the Inverter................................................................................ 8
2.2 Safety Precaution for Battery Pack.................................................................... 9
2.3 Important Safety Instructions........................................................................... 11
2.4 Symbols on the Label........................................................................................ 14
Product Introduction and Application Scenarios.............................................. 17
3.1 Inverter Description........................................................................................... 17
3.2 Battery Pack Description .................................................................................. 19
3.3 Application Scenarios ....................................................................................... 21
Storage.................................................................................................................. 22
4.1 Inverter Storage ................................................................................................. 22
4.2 Battery Storage.................................................................................................. 22
WiFi Setting .......................................................................................................... 24
5.1 Download and Install APP................................................................................. 24
5.2 Overview of Functions for Installer Account................................................... 25
5.3 WiFi Module Setting........................................................................................... 26
Commissioning.................................................................................................... 28
6.1 Checking Before Power-On............................................................................... 28
6.2 Configuring the safety standard....................................................................... 30
6.3 Check the Running State .................................................................................. 31
6.4 Powering Off the Product.................................................................................. 32

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Maintenance and Troubleshooting .....................................................................33
7.1 Routine Maintenance .........................................................................................33
7.2 Troubleshooting.................................................................................................34
Remove & Return .................................................................................................37
8.1 Removing the Product.......................................................................................37
8.2 Packing the Product...........................................................................................37
8.3 Disposing of the Product...................................................................................37
Specification .........................................................................................................38
9.1 Datasheet of Hybrid Inverter SMILE-T10-HV-INV.............................................38
9.2 Datasheet of Battery Pack SMILE-BAT-8.2PH..................................................41
Appendix 1: Communication Connection Figure.....................................................42
Appendix 2: Regional Application Standard ...........................................................43

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Information on this Document
1.1 Content and Structure of this Document
This document is valid for product of SMILE-T10-HV system which include inverter
SMILE-T10-HV-INV, battery pack SMILE-BAT-8.2PH.
This document describes the mounting, installation, commissioning, configuration,
operation, troubleshooting and decommissioning of the product as well as the opera-
tion of the product user interface.
Observe all documentation that accompanies the product, keep them in a convenient
place and available at all times.
Illustrations in this document are reduced to the essential information and may devi-
ate from the real product.
1.2 Target Group
This document is intended for qualified persons and end users. Only qualified per-
sons are allowed to perform the activities marked in this document with a warning
symbol. Tasks that do not require any particular qualification are not marked and can
also be performed by end users. Qualified persons must have the following skills:
•Knowledge of how an inverter works and operates
•Training in how to deal with the dangers and risks associated with installing and
using electrical devices, batteries and systems
•Training in the installation and commissioning of electrical devices and systems
•Knowledge of the applicable standards and directives
•Knowledge of and compliance with this document, including all safety precautions
•Knowledge of and compliance with the documents of the battery manufacturer,
including all safety precautions.
1.3 Levels of Warning Messages
The following levels of warning messages may occur when handling the product.
DANGER
DANGER indicates a hazardous situation which, if not avoided, will result in
death or serious injury.
WARNING
WARNING indicates a hazardous situation which, if not avoided, could result in
death or serious injury.

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CAUTION
CAUTION indicates a hazardous situation which, if not avoided, could result in
minor or moderate injury.
NOTICE
NOTICE indicates a situation which, if not avoided, can result in property dam-
age.
INFORMATION provides tips which are valuable for the optimal installation
and operation of the product.
1.4 Nomenclature
Complete designation
Designation in this document
SMILE-BAT-8.2PH (INDOOR)
Battery Pack (INDOOR)
SMILE-BAT-8.2PH (OUTDOOR)
Battery Pack (OUTDOOR)
SMILE-BAT-8.2PH-P (OUTDOOR)
Battery Pack (OUTDOOR)
SMILE-T10-HV-INV (INDOOR)
Inverter (INDOOR)
SMILE-T10-HV-INV (OUTDOOR )
Inverter (OUTDOOR)
SMILE-T10-HV-INV with SMILE-BAT-8.2PH
Product

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Safety
2.1 Intended Use of the Inverter
The inverter, the battery pack and the energy meters make up a system for optimiza-
tion of self-consumption in a household. The inverter is equipped with two MPP track-
ers and converts the direct current from the PV array into grid-compliant three-phase
current and feeds it into the utility grid. The Battery Pack is used for the intermediate
storage of the energy.
The product is suitable for indoor and outdoor use.
The product must only be operated with PV arrays of protection class II in
accordance with IEC 61730, application class A. The PV modules must be compati-
ble with this product.
PV modules with a high capacity to ground must only be used if their coupling capac-
ity does not exceed 1.0 μF.
All components must remain within their permitted operating ranges at all times.
Use this product only in accordance with the information provided in the enclosed
documentation and with the locally applicable standards and directives. Any other ap-
plication may cause personal injury or property damage.
Alterations to the product, e.g. changes or modifications, are only permitted with the
express written permission of AlphaESS. Unauthorized alterations will void guarantee
and warranty claims. AlphaESS shall not be held liable for any damage caused by
such changes.
Any use of the product other than that described in the Intended Use section does
not qualify as appropriate.
The enclosed documentation is an integral part of this product. Keep the documenta-
tion in a convenient place for future reference and observe all instructions contained
therein.
The type label must remain permanently attached to the product.

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2.2 Safety Precaution for Battery Pack
2.2.1 General Safety Precautions
Over-voltages or wrong wiring can damage the battery pack and cause deflagration,
which can be extremely dangerous.
All types of breakdown of the battery may lead to a leakage of electrolyte or flamma-
ble gas.
Battery pack is not user serviceable. High voltage is present in the device.
Read the label with Warning Symbols and Precautions, which is on the right side of
the battery pack.
Do not connect any AC conductors or PV conductors directly to the Battery Pack
which should be only connected to the Inverter.
Do not charge or discharge damaged battery.
Do not damage the Battery Pack in such ways as dropping, deforming, impacting,
cutting or penetrating with a sharp object. It may cause a leakage of electrolyte or
fire.
Do not expose battery to open flame.
2.2.2 Response to Emergency Situations
The Battery pack comprises multiple batteries that are designed to prevent hazards
resulting from failures. However, AlphaESS cannot guarantee their absolute safety.
•If a user happens to be exposed to internal materials of the battery cell due to
damage on the outer casing, the following actions are recommended.
Inhalation: Leave the contaminated area immediately and seek medical attention.
Eye contact: Rinse eyes with running water for 15 minutes and seek medical
attention.
Contact with skin: Wash the contacted area with soap thoroughly and seek
medical attention.
Ingestion: Induce vomiting and seek medical attention.
If a fire breaks out in the place where the battery pack is installed, perform the follow-
ing countermeasures:
•Fire extinguishing media
Respirator is not required during normal operations.
Use FM-200 or CO2extinguisher for battery fire.
Use an ABC fire extinguisher, if the fire is not from battery and not spread to it yet.
•Firefighting instructions
1. If fire occurs when charging batteries, if it is safe to do so, disconnect the
battery pack circuit breaker to shut off the power to charge.
2. If the battery pack is not on fire yet, extinguish the fire before the battery pack
catches fire.

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3. If the battery pack is on fire, do not try to extinguish but evacuate people imme-
diately.
WARNING
There may be a possible explosion when batteries are heated above 150°C.
When the battery pack is burning, it leaks poisonous gases. Do not approach.
•Effective ways to deal with accidents
On land: Place damaged battery into a segregated place and call local fire
department or service engineer.
In water: Stay out of the water and don't touch anything if any part of the battery,
inverter, or wiring is submerged.
Do not use submerged battery again and contact the service engineer.

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2.3 Important Safety Instructions
This section contains safety precautions that must be observed at all times when
working on or with the product.
To prevent personal injury and property damage and to ensure long-term operation
of the product, read this section carefully and follow all safety precautions at all times.
DANGER
Danger to life due to electric shock when live components or cables are
touched
High voltages are present in the conductive components or cables of the product.
Touching live parts and cables results in death or lethal injuries due to electric
shock.
•Do not touch non-insulated parts or cables.
•Disconnect the product from voltage sources and make sure it cannot be
reconnected before working on the inverter or the Battery Pack.
•After disconnection, wait 5 minutes until the capacitors have discharged.
•Do not open the product.
•Wear suitable personal protective equipment for all work on the product.
DANGER
Danger to life due to electric shock when live components or DC cables
are touched
When exposed to sunlight, the PV array generates high DC voltage which
is present in the DC conductors. Touching the live DC cables results in death
or lethal injuries due to electric shock.
•Disconnect the inverter from voltage sources and make sure it cannot be
reconnected before working on the device.
•Do not touch non-insulated parts or cables.
•Do not disconnect the DC connectors under load.
•Wear suitable personal protective equipment for all work on the inverter.
DANGER
Danger to life due to electric shock from touching an ungrounded PV
module or array frame
Touching ungrounded PV modules or array frames results in death or lethal
injuries due to electric shock.
•Connect and ground the frame of the PV modules, the array frame and the
electrically conductive surfaces so that there is continuous conduction.
Observe the applicable local regulations.

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DANGER
Danger to life due to electric shock when touching live system components
in case of a ground fault
If a ground fault occurs, parts of the system may still be live. Touching live parts
and cables results in death or lethal injuries due to electric shock.
•Disconnect the product from voltage sources and make sure it cannot be
reconnected before working on the device.
•Touch the cables of the PV array on the insulation only.
•Do not touch any parts of the substructure or frame of the PV array.
•Do not connect PV strings with ground faults to the inverter.
DANGER
Danger to life due to high voltages on the Battery Pack
Lethal voltage is present at the pin connector for the power cable. Reaching into
the pin connector for the power cable can result in lethal electric shock.
•Do not open the Battery Pack.
•Do not wipe over the Battery Pack with a damp cloth.
•Leave the protective caps on the pin connectors for the batteries power
connection until the inverter cables are connected to the Battery Pack.
•Disconnect the product from voltage sources and make sure it cannot be
reconnected before working on the inverter or the Battery Pack.
WARNING
Risk of chemical burns from electrolyte or toxic gases
During normal operation, no electrolyte can leak from the battery pack and no
toxic gases can form. Despite careful construction, if the battery pack is damaged
or a fault occurs, it is possible that electrolyte may be leaked or toxic gases
formed.
•Store the battery pack in a cool and dry place.
•Do not drop the battery pack or damage it with sharp objects.
•Only set the battery pack down on its back, i.e., on the side with the mounting
lugs.
•Do not open the battery pack.
•Do not install or operate the battery pack in potentially explosive atmosphere
or areas of high humidity.
•If moisture has penetrated the battery pack (e.g. due to a damaged
enclosure), do not install or operate the battery pack.
•In case of contact with electrolyte, rinse the affected areas immediately with
water and consult a doctor without delay.

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CAUTION
Risk of burns due to hot heatsink and housing
The heatsink and housing can get hot during operation.
•During operation, do not touch any parts other than the cover of the inverter.
NOTICE
Damage to the inverter due to electrostatic discharge
•Touching electronic components can cause damage to or destroy the inverter
through electrostatic discharge.
•Ground yourself before touching any component.
NOTICE
Damage due to cleaning agents
The use of cleaning agents may cause damage to the product and its components.
•Clean the product and all its components only with a cloth moistened with
clear water.

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2.4 Symbols on the Label
Symbols on the type label of the inverter：
Symbol
Explanation
Beware of a danger zone
This symbol indicates that the product must be additionally
grounded if additional grounding or equipotential bonding is
required at the installation site.
Beware of electrical voltage
The product operates at high voltages.
Beware of hot surface
The product can get hot during operation.
Danger to life due to high voltages in the inverter; observe a
waiting time of 5 minutes
High voltages that can cause lethal electric shocks are pre-
sent in the live components of the inverter.
Prior to performing any work on the inverter, disconnect it
from all voltage sources as described in this document.
WEEE designation
Do not dispose of the product together with the household
waste but in accordance with the disposal regulations for
electronic waste applicable at the installation site.
Observe the documentation
Together with the red LED, this symbol indicates an error.
Certified safety
The product is TUV-tested and complies with the require-
ments of the EU Equipment and Product Safety Act.
CE marking
The product complies with the requirements of the applicable
EU directives.
RCM (Regulatory Compliance Mark)
The product complies with the requirements of the applicable
Australian standards.

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Symbols on the type label and warning label of the battery pack：
Symbol
Explanation
Beware of a danger zone
This symbol indicates that the product must be additionally
grounded if additional grounding or equipotential bonding is
required at the installation site.
Beware of electrical voltage
The product operates at high voltages.
Risk of chemical burns
Risk of explosion
WEEE designation
Do not dispose of the product together with the household
waste but in accordance with the disposal regulations for
electronic waste applicable at the installation site.
Observe the documentation
Together with the red LED, this symbol indicates an error.
Risk of electrolyte leakage
CE marking
The product complies with the requirements of the applicable
EU directives.
Refer to the instruction for operation
Use eye protection
Fire, naked light and smoking prohibited
No nearing

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Do not dispose of the battery pack together with the house-
hold waste but in accordance with the locally applicable dis-
posal regulations for batteries
Recycling code
Marking for transport of dangerous goods
The product passes the certifications of the UN38.3

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Product Introduction and Application Scenarios
3.1 Inverter Description
Inverter appearance and dimensions
Inverter LED Signals
Five LED indicators and one reset button are provided on the display panel.
These LED indicators provide information about the operational status of the system.
The external communication devices will be restarted with the inverter if you long
press the reset button for 5s.
LED Indictor
Status
Explanation
SYSTEM
The system works normally.
The system is not operating.
FAULT
A fault of the system has occurred.
No fault
BATTERY
The battery pack works normally.
Battery communication exists but is not
working normally
Battery communication loss exists

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METER
Meter communication works normally.
Meter communication lost
Grid Meter communication lost in AC or Hy-
brid mode, flash once every 500ms
PV Meter communication lost in AC or Hy-
brid mode, flash once every 1s
COM
Normal communication with the server
Disconnect to the server
Normal communication with the APP,flash
once every 4s
Connected to the server but not logged
in ,flash once every 2s
Connected to the router,flash once every 1s
Connected to the WiFi module, flash once
every 500ms

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3.2 Battery Pack Description
Figure 1 Battery pack appearance and dimensions
Item
SMILE-BAT-8.2PH
(OUTDOOR)
SMILE-BAT-8.2PH
(INDOOR)
SMILE-BAT-8.2PH-P
(OUTDOOR)
Dimension (W*H*D)
580*820*230 mm
580*730*230 mm
580*820*230 mm
Figure 2 Battery pack LED signals
Four LED indicators are provided on the display panel.
Different colors represent different states, green for SOC state, yellow for
protection state, red for error state.

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The LED indicators provide information about the SOC operational status
of the battery pack.
LED Indicator
SOC
Description
Standby:
Green LEDs flash every
second
SOC≤5%
The first line of the LED indicator flashes every 10s.
5%＜SOC≤30%
The first line of the LED indicator is always on.
When the SOC is less than 30% and the battery is
being charged, the first line of the LED indicator will
flash every 3s.
30%＜SOC≤55%
The first and second line of the LED indicator are al-
ways on.
When the battery is being charged and the SOC is
between 30% and 55%, the second line of the LED
indicator will flash every 3s.
55%＜SOC≤80%
The first, second and third line of the LED indicator
are always on.
When the battery is being charged and the SOC is
between 55% and 80%, the third line of the LED indi-
cator will flash every 3s.
80%≤SOC≤100%
All the LED indicators are always on.
When the battery is being charged and the SOC is
between 80% and 100%, the fourth line of the LED
indicator will flash every 3s.