Alpha ESS Storion-SMILE5 Instruction manual

V03
Installation, Operation & Maintenance
Manual
Energy Storage System (ESS)
Storion-SMILE5 (AU)

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Introduction
IMPRINT
Germany
Alpha ESS Europe GmbH
Tel.: [phone]
E-mail: [e-mail]
Web: www.alpha-ess.de
Add: Paul-Ehrlich-Straße 1a
63225 Langen
China
Alpha ESS Co., Ltd.
Tel.: [phone]
E-mail: [e-mail]
Web: www.alpha-ess.com
Add: JiuHua Road 888, High-Tech Industrial Development Zone
226300 Nantong City, Jiangsu Province
Australia
Alpha ESS Australia Pty. Ltd.
Tel.: [phone]
E-mail: [e-mail]
Web: www.alpha-ess.com.au
Add: Suite 1, Level 1, 530 Botany Road, Alexandria, NSW, 2015
Italy
Alpha ESS Italy S.r.l.
Tel.: [phone]
E-mail: [e-mail]
Web: https://it.alpha-ess.com/
Add: Via Loda, 17-41013 Castelfranco Emilia (MO)
Step. 25th 2019

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Copyright Statement
This manual is under the copyright of Alpha ESS Co., Ltd. with all rights reserved. Please keep the
manual properly and operate in strict accordance with all safety and operating instructions in this
manual. Please do not operate the system before reading through the manual.
Version Information
Version
Date
Content
V1.6
02022018
Notes are added for better overview purposes. RJ45
connecting diagram was updated.
V1.7
06032018
Figures changed after firmware version update.
Figures and installation steps changed after new pre-wired
cable configuration in CB.
V1.72
14052018
Package parts list modified. Power definition modified.
ADL3000 3-phase connection added.
V1.74
22092018
Daily maintenance content added, installation environment
requirements and parameters in DS. EMS display indication
modified.
V1.76
05112018
Differentiation of outdoor and indoor versions.
V02
25092019
Off-grid application removed; two wirings in the inverter
reduced; ACR meter connection added; color of the inverter
display light modified; new version of the cover drawing
added;
Australian standard split machine wiring modified
V03
05062020
Added WiFi Instruction
Meter connection diagram modified
Added earthing requirements for battery in Australia
Added datasheet and safty- region table
V04
22112021
Updated

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Content
IMPRINT...................................................................................................................................................1
Copyright Statement..............................................................................................................................2
Version Information ...............................................................................................................................2
Content....................................................................................................................................................3
1. Introduction .......................................................................................................................................5
1.1 System Introduction..................................................................................................................5
1.2 Safety Introduction....................................................................................................................6
1.3 Battery Safety Datasheet ..........................................................................................................8
1.4 General Precautions..................................................................................................................8
1.5 Parts List ....................................................................................................................................9
1.6 System Appearance ................................................................................................................11
1.7 Liability Limitation...................................................................................................................13
2. Installation .......................................................................................................................................14
2.1 Installation Site and Environment .........................................................................................14
2.2 Installation................................................................................................................................16
2.3 Power Meter Wiring.................................................................................................................35
3. System Operation............................................................................................................................47
3.1 Switch on..................................................................................................................................47
3.2 Switch off..................................................................................................................................47
3.3 Emergency Procedure ............................................................................................................48
4. EMS Introduction and Set up.........................................................................................................49
4.1 Function Description...............................................................................................................49
4.2 Introduction..............................................................................................................................50
5. Commissioning ...............................................................................................................................57
5.1 Download and Install APP (Optional)....................................................................................57
5.2 Overview of Functions for Installer Account........................................................................57
5.3 WiFi Module Setting (Optional) ..............................................................................................58
5.4 Create a New Plant ..................................................................................................................59
5.5 Choose the Battery Model ......................................................................................................60
5.6 Basic configuration.................................................................................................................61
5.7 Safety Parameters Settings....................................................................................................61
5.8 Meter Settings (Optional)........................................................................................................61
5.9 Check after commissioning....................................................................................................62
6. Routine Maintenance ......................................................................................................................62
6.1 Maintenance Plan & checklist................................................................................................62
6.2 Notes.........................................................................................................................................63

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7. Trouble Shooting............................................................................................................................ 64
8. Specification ................................................................................................................................... 69
Appendix 1: Safety Country Code ..................................................................................................... 71
Appendix 2: Regional application Standard..................................................................................... 72
Appendix 3: System Connection Diagrams...................................................................................... 73

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Introduction
1. Introduction
1.1 System Introduction
AlphaESS Storion-SMILE5 (incl. SMILE5-BAT and SMILE-INV) can be applied in DC-coupled systems
(mostly new installation), AC-coupled systems (mostly retrofit) and Hybrid-coupled systems (mostly
retrofit, and PV capacity-increase), as the following schemes show:
Figure 1 DC - Coupled Storage System – Scheme
Figure 2 AC - Coupled Storage System – Scheme

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Figure 3 Hybrid - Coupled Storage System – Scheme
CAUTION:
For the AC-/ Hybrid-coupled system, unlike DC, two power meters are to be mounted.
SMILE5 cannot be used in pure off-grid systems!
SMILE5 is only compatible lithium ion battery which model is SMILE5-BAT.
SMILE5 cannot used to build up a three phase system.
SMILE5 cannot be used to form the master-slave arrangement.
1.2 Safety Introduction
1.2.1 Manual keeping
This manual contains important information about operating the system. Before operating, please read
it very carefully.
The system should be operated in strict accordance with the description in the manual, otherwise it
can cause damages or loss to equipment, personnel and property.
This manual should be kept carefully for maintenance and reparation.
1.2.2 Operator Requirements
The operators should get a professional qualification, or trained.
The operators should be familiar with the whole storage system, including compositions and working
principles of the system.
The operators should be familiar with the Product Instruction.
While maintaining, the maintainer is not allowed to operate any equipment until all the equipment has
been turned off and fully discharged.
1.2.3 Protection of Warning Sign
The warning signs contain important information for the system to operate safely, and it is strictly

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prohibited to torn or damage them. Ensure that the warning signs are always read-able and correct
placed. The signs must be replaced immediately when damaged.
This sign indicates a hazardous situation which, if not avoided, could result in
death or serious injury!
This sign shows danger of high voltage and electric shock!
The Storion-SMILE5 must not be touched or put into service until 5 minutes after
it has been switched off or disconnected to prevent an electric shock or injury.
This sign shows danger of hot surface!
Refer to the operating instructions.
1.2.4 Setting of Warning Sign for Safety
During instruction, maintenance and repair, follow the instructions below to prevent non-specialist
personnel from causing misuse or accident:
•Obvious signs should be placed at front switch and rear-level switch to prevent accidents
caused by false switching.
•Warning signs or tapes should be set near operating areas.
•The system must be reinstalled after maintenance or operation.
1.2.5 Measuring Equipment
For ensuring the electrical parameters to match requirements, related measuring equipment are
required when the system is being connected or tested.
Ensure that the connection and use matched specification to prevent electric arcs or shocks.
1.2.6 Moisture Protection
It is very likely that moisture may cause damages to the system.
Repair or maintaining activities in wet weather should be avoided or limited.
1.2.7 Operation After Power Failure
The battery system is part of the energy storage system and stores life-threatening high voltage even
when the DC side is switched off. Touching the battery outlets is strictly prohibited. The inverter can
keep a life-threatening voltage even after disconnecting it from the DC and / or AC side. Therefore, for
safety reasons, it must be tested with a properly calibrated voltage tester before an installer works on
the equipment.

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1.3 Battery Safety Datasheet
1.3.1 Hazard Information
Classification of the hazardous chemical
Exempt from classification according to Australian WHS regulations.
Other hazards
This product is a Lithium Iron Phosphate Battery with certified compliance under the UN
Recommendations on Transport of Dangerous Goods, Manual of Tests and Criteria, Part III, sub-section
38.3. For the battery cell, chemical materials are stored in a hermetically sealed metal case, designed
to withstand temperatures and pressures encountered during normal use. As a result, during normal
use, there is no physical danger of ignition or explosion and chemical danger of hazardous materials'
leakage. However, if exposed to a fire, added mechanical shocks, decomposed, added electric stress
by misuse, the gas release vent will be operated. The battery cell case will be breached at the extreme.
Hazardous materials may be released. Moreover, if heated strongly by the surrounding fire, acrid or
harmful fume may be emitted.
1.3.2 Safety Datasheet
For detailed information please refer to the provided battery safety datasheet.
1.4 General Precautions
DANGER
Danger to life due to high voltages of the PV array, battery and electric shock.
When exposed to sunlight, the PV array generates dangerous DC voltage which will be present in
the DC conductors and the live components of the inverter. Touching the DC conductors or the live
components can lead to lethal electric shocks. If you disconnect the DC connectors from the system
under load, an electric arc may occur leading to electric shock and burns.
➢Do not touch uninsulated cable ends.
➢Do not touch the DC conductors.
➢Do not open the inverter and battery.
➢Do not wipe the system with damp cloth.
➢Have the system installed and commissioned by qualified people with the appropriate
skills only.
➢Prior to performing any work on the inverter or the battery pack, disconnect the inverter
from all voltage sources as described in this document.

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WARNING
Risk of chemical burns from electrolyte or toxic gases.
During standard operation, no electrolyte shall leak from the battery pack and no toxic gases shall
form. Despite careful construction, if the Battery Pack is damaged or a fault occurs, it is possible
that electrolyte may be leaked or toxic gases formed.
➢Do not install the system in any environment of temperature below -10°C or over 50°C and
in which humidity is over 85%.
➢Do not touch the system with wet hands.
➢Do not put any heavy objects on top of the system.
➢Do not damage the system with sharp objects.
➢Do not install or operate the system in potentially explosive atmospheres or areas of high
humidity.
➢Do not mount the inverter and the battery pack in areas containing highly flammable
materials or gases.
➢If moisture has penetrated the system (e.g. due to a damaged enclosure), do not install or
operate the system.
➢Do not move the system when it is already connected with battery modules.
➢Secure the system to prevent tipping with restraining straps in your vehicle.
➢The transportation of AlphaESS Storion-SMILE5 must be made by the manufacturer or an
instructed personal. These instructions shall be recorded and repeated.
➢A certified ABC fire extinguisher with minimum capacity of 2kg must be carried along
when transporting.
➢It is totally prohibited to smoke in the vehicle as well as close to the vehicle when loading
and unloading.
➢For the exchange of a battery module, please request for new hazardous goods
packaging if needed, pack it and let it be picked up by the suppliers.
➢In case of contact with electrolyte, rinse the affected areas immediately with water and
consult a doctor without delay.
CAUTION:
Risk of injury through lifting or dropping the system.
The inverter and battery are heavy. There is risk of injury if the inverter or battery is lifted incorrectly
or dropped during transport or when attaching to or removing from the wall.
➢Lifting and transporting the inverter and battery must be carried out by more than 2
people.
1.5 Parts List
Check the following parts list to ensure it is complete.
AlphaESS delivers a total system separately on site to client, this consists of:

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SMILE5-INV
4x M8*60
SUS304
2x M4 Nuts
4x M6 Nuts
1x Wall Bracket
1x Position
Plate
2x PV
connector
1x Meter
(1x SM60A or1x ADL3000 or
1x ACR10R)
1 x WiFi module
(optional)
2xAC connectors
for grid and
backup
1x
Installation
Manual
1x User
Manual
SMILE5-BAT
6xφ8*60
6x M5*10
6x M4*10
2x Mounting Panel
6x M6 Gasket
2x Power Cable
(1 black, 1 red)
1x User Manual
Battery Communication Cable

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1.6 System Appearance
Figure 4 Storion-SMILE5 Delivery Scope
Object
Description
1
Hybrid Inverter
2
EMS Display Screen
3
Cable Box (connected to Inverter)
4
SMILE5-BAT (Battery 1)
5
SMILE5-BAT (Battery 2)
Total height about 182cm

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1.6.1 Cable Box Part
Figure 5 Inverter without Cable Box Covers– Front View
Figure 6 Cable Box Part without Covers – Front View
Item
Description
Item
Description
Dry Contact
Relay
External Device Control Interface
USB
USB Debug Communication Port
INV
Inverter Debug Communication
DRMS
Power Dispatching Port
Meter
Meter Communication Port
LAN
Net Wire Connection Port
BMS
Battery Communication Port
CAN/RS485
External Expansion Port
Or External Dispatching Port

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Figure 7 Cable Box Part without Covers - Bottom View
Figure 8 Cable Box Part without Covers -
left View
Object
Description
Item
Description
PV1, PV2
PV Connector
GRID
Terminal Board Grid
BAT +, BAT -
Battery Connector
BACKUP
Terminal Board Backup
Load
1.7 Liability Limitation
Any product damage or property loss caused by the following conditions AlphaESS does not assume
any direct or indirect liability.
•Product modified, design changed or parts replaced without AlphaESS authorization;
•Changes, or attempted repairs and erasing of series number or seals by non AlphaESS
technician;
•System design and installation are not in compliance with standards and regulations;
•Failure to comply with the local safety regulations (VDE for DE, SAA for AU);
•Transport damage (including painting scratch caused by rubbing inside packaging during
shipping). A claim should be made directly to shipping or insurance company in this case
as soon as the container/packaging is unloaded and such damage is identified;
•Failure to follow any/all of the user manual, the installation guide and the maintenance
regulations;
•Improper use or misuse of the device;
•Insufficient ventilation of the device;
•The maintenance procedures relating to the product have not been followed to an
acceptable standard;
•Force majeure (violent or stormy weather, lightning, overvoltage, fire etc.);
•Damages caused by any external factors.

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2. Installation
This Manual introduces the basic steps how to install and set up AlphaESS Storion-SMILE5.
SMILE5-BAT is a sealed component with no access to battery terminals or cell components within the
module.
SMILE5-BAT contains a Bi-pole DC isolator, which conforms to IEC 60947. It has been operated in all
live conductors
NOTE: Please pay attention for unpacking the battery, otherwise components could be
damaged.
2.1 Installation Site and Environment
2.1.1 General
This SMILE5 energy storage system is outdoor version and can be installed in an outdoor or an indoor
location.
When SMILE5 systems are installed in a room, SMILE5 must not be hampered by the structure of the
building, the furnishings and equipment of the room.
The Storion-SMILE5 is naturally ventilated. The location should therefore be clean, dry and
adequately ventilated. The mounting location must allow free access to the unit for installation and
maintenance purposes, and the system panels must not be blocked.
The following location are not allowed for installation:
•habitable rooms;
•ceiling cavities or wall cavities;
•on roofs that are not specifically considered suitable;
•access / exit areas or under stairs / access walkways;
•where the freezing point can be reached, such as garages, carports or other places as well
as wet rooms (environmental category 2);
•locations with humidity and condensation over 85%;
•places where salty and humid air can penetrate;
•seismic areas - additional security measures are required;
•sites higher than 3000 meters above sea level;
•places with an explosive atmosphere;
•locations with direct sunlight or a large change in the ambient temperature;
•places with flammable materials or gases or an explosive atmosphere.
2.1.2 Restricted Locations
The SMILE5 shall not be installed —
(a) in restricted locations as defined for panels in AS / NZS 3000;
(b) within 600 mm of any heat source, such as hot water unit, gas heater, air conditioning unit or
any other appliance.
(c) within 600 mm of any exit;
(d) within 600 mm of any window or ventilation opening;
(e) within 900 mm of access to 240 Vac connections; and
(f) within 600 mm of side of other device.

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A SMILE5 installed in any corridor, hallway, lobby or the like and leading to an emergency exit shall
ensure sufficient clearance for safe egress of at least 1 meter.
The SMILE5 must also not be installed in potentially explosive atmospheres for gas cylinders that are
heavier than air gases and have a vent clamp in accordance with AS / NZS 3000.
2.1.3 Barrier to habitable rooms
To protect against the spread of fire in living spaces where the SMILE5 is mounted or on surfaces of a
wall or structure in living spaces with a SMILE5 on the other side, the wall or structure shall have a
suitable non-combustible barrier. If the mounting surface itself is not made of a suitable non-
combustible material, a non-combustible barrier can be placed between the SMILE5 and the surface
of a wall or structure.
If the SMILE5 is mounted at a wall or at a distance of 300 mm from the wall or structure separating it
from the habitable space, the distances to other structures or objects must be increased. The following
distances must then remain free:
(i) 600 mm beside the SMILE5;
(ii) 900 mm above the SMILE5; and
(iii) 600 mm before the SMILE5.
If the distance between the Storion-SMILE5 and
the ceiling or any object above the system is
less than 900 mm, the ceiling or structural
surface above the system must be made of non-
combustible material within a radius of 600 mm
around the system.
The SMILE5 must be mounted so that the
highest point is not more than 2.2 m above the
ground or the platform.
Figure 9 Limit Distance of Installation to
Neighboring Objects

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2.2 Installation
Figure 10 Unpacking the inverter and battery
Step 1: Remove the battery and inverter from the packaging box.
2.2.1 Battery Installation
Figure 11 Battery with Lid off - Front View
Figure 12 Battery with Lid off – Side View
Step 2: Open the front cover of the battery and remove the communication wiring
cover (each battery has such a cover on the left and right sides of the case.). Set the
covers aside and close the case.
NOTE: The front cover of the battery should not be opened more than 90°
Communication
wiring baffle

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Figure 13 Disassembly Diagram of Battery Top Cover
Step 3: If you use more than 1 battery module, they must be interconnected. For all
other battery modules (battery modules 2-6) you will have to remove the top cover
(with 2 batteries you must remove the cover of one battery, with 3 batteries the
covers of 2 batteries, with 4 batteries the covers of 3 batteries etc.) For the new
version battery please connect the power cables directly.
Positive Connector
Battery Cover
Negative Connector

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Figure 14 Battery power cable installation diagram
Step 4: Close the battery front cover and connect the power cable at the top, which
are included in the parts list of SMILE5-BAT
Figure 15 Assemble Battery Mounting Panel
Step 5: Assemble the battery mounting panel on the battery.
M5*10 Screws