Alpine iXE-W400E Technical manual

iXE-W400E Software Update Instruction Manual
The following process provides information on how to successfully perform a software
update for the iXE-W400E. The new software is 0.1.7.
IMPORTANT: Please follow each step in the correct order to ensure that the iXE-W400E gets
updated correctly.
Before commencing the update procedure you should prepare all the necessary equipment. To
perform the update you will need the following items:
• Access to a computer
• Blank USB ash drive with a minimum of 4GB capacity
Step One: Downloading File From Alpine Website
1.1 Download the update le from the Alpine Australia website.
1.2 Extract all zip les onto your computer.
1.3 You will need a blank USB stick to complete this Software Update. The USB stick can
not contain any other les and should be formatted in FAT32 format, as per image below.
1.4 Open the update le (0.1.7) from downloads on your computer.

iXE-W400E Software Update Instruction Manual
1.5 Copy all of the content les and then paste them to the root directory of your USB ash
drive
1.6 Once the les have nished copying to the USB, safely remove the USB from the com-
puter.
Step Two: Updating the iXE-W400E
2.1 Before performing the update please ensure the unit is completely turned o.
2.2 Insert the USB that contains the update le into the unit. (Either port 1 or port 2)
2.3 Start the your vehicle to turn on the unit.
2.4 The update will run automatically once the unit is turned on. Once you see the following
images you know the update is running successfully.

2.5 The update takes approximately 2-3 minutes.
2.6 Once the update has completed a pop-up message will appear. ‘MCU update is
completed please remove USB’.
2.7 Remove the USB from the unit.
2.8 Another pop-up message will appear ‘The update is completed, please click ok button
to restart the system’.
2.9 Tap the ‘OK’ button. The unit will the restart automatically.
iXE-W400E Software Update Instruction Manual
Step Three: Checking The Update Was Successful
3.1 Once the unit has restarted you will need to check the software version to ensure the
update was successful.
3.2 To do this you tap the ‘Settings’ button on the Home Screen.

3.3 Scroll down and tap ‘Version Info’ button.
3.4 The following screen should display ‘Software Version 0.1.7’ on the second line.
3.5 If the software update was unsuccessful we recommend retrying the update from the
beginning.
3.6 If the software update was still unsuccessful we recommend getting in contact with your
nearest Alpine dealer for support.
iXE-W400E Software Update Instruction Manual