Alto-Shaam 300-TH/III Touch Original operating instructions

MN-29758 • 08/12
printed i n u.s.a.

PHONE: [phone] • 800.558.8744
USA/CANADA
FAX: [phone] • 800.329.8744
U.S.A. ONLY
www.alto-shaam.com
Cook & Hold Oven
Electronic Control
Model:
300-TH/III
500-TH/III
750-TH/III
1000-TH/III
1200-TH/III
  •InstallatIon
 •operatIon
•MaIntenance
1200-TH/III
1000-TH/III
500-TH/III
750-TH/III
300-TH/III

Delivery ............................................................................. 1
Unpacking ......................................................................... 1
Safety Procedures and Precautions................................... 2
Installation
Installation Requirements ............................................. 3
Clearance Requirements .............................................. 3
Dimension Drawings, weights & capacities ................ 4-8
Options and Accessories.............................................. 9
Stacking Configurations.............................................. 10
Leveling ..................................................................... 11
Restraint Requirements - Mobile Equipment............... 11
Drip Tray Installation .................................................. 12
Electrical Specifications......................................... 13-14
Operating Instructions
User Safety Information.............................................. 15
Start-up Operation...................................................... 15
Audible Signals .......................................................... 15
Control Features ........................................................ 16
Operating Features & Functions ............................ 17-18
Cook/Hold Instructions ............................................... 19
To Cook/Hold Using Preset Menu Keys ...................... 19
Programming a Preset................................................ 20
Erasing a Preset......................................................... 20
User Options .............................................................. 21
HACCP ...................................................................... 22
General Holding Guidelines........................................ 23
Care and Cleaning
Protecting Stainless Steel Surfaces............................ 24
Cleaning Agents......................................................... 24
Cleaning Materials ..................................................... 24
Equipment Care ......................................................... 25
Clean Daily ................................................................ 26
Clean the Door Vents ................................................. 26
Check Overall Condition of Oven................................ 26
Daily Prong Cleaning.................................................. 26
Sanitation
Sanitation/Food Safety ............................................... 27
Internal Food Product Temperatures .......................... 27
Service
Trouble Shooting - Error Codes.................................. 28
Trouble Shooting Electrical Components .................... 29
Exterior Service View & Parts ............................... 30-35
Electronic Components View & Parts .................... 36-37
HACCP Data Logger Service Parts (option)................ 37
Cable Heating Kits ..................................................... 38
Wire Diagrams
Always refer to the wire diagram(s) included with the unit
for most current version.
Warranty
Transportation Damage and Claims.............. Back Cover
Limited Warranty .......................................... Back Cover

TH/III InsTallaTIon/operaTIon/servIce manual pg. 1
DELIVERY
This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.
See Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
UNPACKING
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
Tech Team Service Department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®

pg. 2 TH/III InsTallaTIon/operaTIon/servIce manual
CAUTION
Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
CAUTION
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
DANGER
Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WARNING
Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.
1. This appliance is intended to cook, hold
or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
NOTE: Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
NOTE
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

TH/III InsTallaTIon/operaTIon/servIce manual pg. 3
SITE INSTALLATION
The Alto-Shaam cook
and hold oven must be
installed in a location
that will permit the
oven to function
for its intended
purpose and to allow
adequate clearance
for ventilation,
proper cleaning, and
maintenance access.
 The oven must be installed on a stable and
level surface.
  install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.
  store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.
 This appliance must be kept free and clear of
any combustible materials.
 This appliance must be kept free and clear
of any obstructions blocking access for
maintenance or service.
®
INSTALLATION
Emissions testing conducted by Underwriters
Laboratories, Inc.®was found to be in compliance
with the applicable requirements of NFPA96:
2004 Edition, Par. 4.1.1.2. U.L emissions
sampling of grease laden vapor resulted in a total
of 0.55 milligrams per cubic meter with no visible
smoke and is considered representative of all
oven models in the line. Based on these results,
hood installation and/or outside venting should
not be a requirement in most areas. Verify local
codes for locations where more restrictive codes
are applicable.
DANGER
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
CAUTION
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN
IN OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.
DANGER
DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.
NOTE
If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.
CLEARANCE REQUIREMENTS
18" (457mm) minimum clearance at the back from heat
producing equipment. To protect the electronic control,
maintain sufficient side clearance to prevent the control area
from reaching any temperature at or above 140°F (60°C).

pg. 4 TH/III InsTallaTIon/operaTIon/servIce manual
SITE INSTALLATION
INSTALLATION
300-th3 2011 lit
25-3/16"(643mm)
Cord Length:
5 ft. (1524mm)
16-13/16"
(426mm)
18-15/16"(480mm)
3/4"(19mm)
15-1/4"
(387mm)
40-5/8"(1031mm)
17-5/8"(447mm)
PRODUCT CAPACITY
36 lb (16 kg) maximum
volume maximum: 22.5 quarts (28,5 liters)
WEIGHT
net: 69 lb (31 kg)
ship:contact factory
300-TH/III

TH/III InsTallaTIon/operaTIon/servIce manual pg. 5
SITE INSTALLATION
INSTALLATION
21" (532mm)
Shown with
optional bumper
29-7/8" (758mm)
41-1/16" (1043mm)
Electrical
Connection
44-1/16" (1118mm)
58-1/4" (1479mm)
14-1/2"
(368mm)
30-3/16" (767mm)
21-7/8" (556mm)
16" (406mm)
33-3/8" (848mm)
5-1/8" (130mm)
18-1/16"
(458mm)
Pass-Through
Option
Pass-Through
Option
19" (483mm)
Electrical
Connection
26-9/16" (675mm)
29" (737mm)
*31-11/16" (804mm) - with optional 2-1/2" casters
*35-5/16" (897mm) - with optional 5" casters
*33-7/8" (860mm) - with optional 6" legs
Cord Length
120V - 5 ft. (1524mm)
208-240V - 5 ft. (1524mm)
230V - 8 ft. (2438mm)
PRODUCT\PAN CAPACITY
40 lb (18 kg) maximum
voluMe MaxiMuM: 30 quarts (38 liters)
WEIGHT
net: 140 lb (64 kg)
ship: 180 lb (82 kg)
500-TH/III

pg. 6 TH/III InsTallaTIon/operaTIon/servIce manual
SITE INSTALLATION
INSTALLATION
Shown with
optional bumper
Electrical
Connection
Pass-Through
Option
Electrical
Connection
Pass-Through
Option
Electrical
Connection
Shown with
optional bumper
25-3/4" (651mm)
54-1/8" (1373mm)
33-3/8" (848mm)
with 3" (76mm) casters*
5-1/8" (130mm)
23-5/8" (600mm)
27-1/8" (688mm)
30-3/16" (767mm)
24-1/8" (612mm)
17" (432mm)
Elec. Connection
34" (864mm)
31-5/8" (802mm)
28-9/16" (726mm)
79" (2006mm)
34-7/8" (886mm)
*32-1/2" (826mm) - with optional 2-1/2" casters
*35-1/4" (894mm) - with optional 5" casters
*33-3/4" (857mm) - with optional 6" legs
26-3/4" (678mm)
Cord Length
208-240V - 5 ft. (1524mm)
230V - 8 ft. (2438mm)
PRODUCT\PAN CAPACITY
100 lb (45 kg) maximum
volume maximum: 75 quarts (95 liters)
WEIGHT
net: 192 lb (87 kg) est.
ship: 260 lb (118 kg)
750-TH/III

TH/III InsTallaTIon/operaTIon/servIce manual pg. 7
SITE INSTALLATION
INSTALLATION
34" (864mm)
25-1/16" (636mm)
23-1/2" (597mm)
17" (432mm)
51" (1294mm)
72-3/4" (1847mm)
5-1/8" (130mm)
40-3/16" (1021mm)
with 3-1/2 (89mm) casters
37" (940mm)
34-1/2" (876mm)
*38-5/8" (981mm) - with optional 2-1/2" casters
*42" (1067mm) - with optional 5" casters
*41-7/8" (1063mm) - with optional 6" legs
Electrical
Connection
Pass-Through
Option
Electrical
Connection
20-1/2"
(521mm)
23-1/2" (597mm)
31-5/8" (802mm)
26-7/8" (683mm)
Cord Length
208-240V - 5 ft. (1524mm)
230V - 8 ft. (2438mm)
Pass-Through
Option
Shown with
optional bumper
22-1/2" (572mm)
1000-TH/III
WEIGHT
net: 230 lb (104 kg) est.
ship: 275 lb (125 kg)
PRODUCT\PAN CAPACITY
120 lb (54 kg) maximum
voluMe MaxiMuM: 60 quarts (76 liters)

pg. 8 TH/III InsTallaTIon/operaTIon/servIce manual
SITE INSTALLATION
INSTALLATION
1200-TH/III
25-1/16" (636mm)
51" (1294mm)
72-3/4" (1847mm)
34-1/2" (876mm)
Electrical
Connection
Pass-Through
Option
Shown with
optional bumper
22-1/2" (572mm) 17" (432mm)
34" (864mm)
20-1/2"
(521mm)
23-1/2" (597mm)
Pass-Through
Option
Electrical
Connection
75-5/8" (1920mm) with 5 (127mm) casters*
6-13/16" (172mm)
24-1/4" (613mm)
72-1/4" (1835mm)
31-5/8" (802mm)
*73-7/8" (1877mm) - with optional 3-1/2" casters
*74-11/16" (1897mm) - with optional 6" legs
WEIGHT
net: 402 lb (182 kg) est.
ship: 432 lb (196 kg)
PRODUCT\PAN CAPACITY (per compartment)
120 lb (54 kg) maximum
voluMe MaxiMuM: 60 quarts (76 liters)