Alto-Shaam Halo Heat 767-SK/III Installation and operating instructions

MN-29457 • 04/11
printed i n u.s.a.
Cook, Hold, Smoke Oven
Deluxe Control
Model:
767-SK/III
1767-SK/III
1000-SK/III
1200-SK/III
  •INSTALLATION
 •OPERATION
•MAINTENANCE
767-SK/III
W164 N9221 Water Street • P.O. Box 450 • Menomonee Falls, Wisconsin 53052-0450 USA
PHONE: [phone] • 800.558.8744
USA/CANADA
FAX: [phone] • 800.329.8744
U.S.A. ONLY
www.alto-shaam.com
1767-SK/III
1200-SK/III
1000-SK/III

Delivery ...................................... 1
Unpacking .................................... 1
Safety Procedures and Precautions ................. 2
Installation
Installation Requirements ...................... 3
Clearance Requirements....................... 3
Dimension Drawings, weights & capacities ........4-5
Options and Accessories....................... 6
Stacking Instructions .......................... 7
Leveling ................................... 8
Restraint Requirements - Mobile Equipment ........ 8
Drip Tray Installation .......................... 9
Electrical Specifications ...................... 10
Operating Instructions
User Safety Information ...................... 11
Before Initial Use ........................... 11
Audible Signals ............................. 11
Control Features ............................ 12
Operating Features and Functions .............. 13
Operating Instructions ......................14-16
User Options............................... 17
General Holding Guidelines.................... 18
Care and Cleaning
Cleaning and Preventative Maintenance .......... 19
Protecting Stainless Steel Surfaces. . . . . . . . . . . . . . 19
Cleaning Agents ............................ 19
Cleaning Materials .......................... 19
Daily Prong Cleaning ........................ 19
Equipment Care ............................ 20
Daily Cleaning ............................. 20
Sanitation
Sanitation/Food Safety ....................... 21
Internal Food Product Temperatures ............. 21
Service
Troubleshooting ..........................22-23
Service Views and Parts
Exterior View - 767-SK/III, 1000-SK/III ........... 24
Exterior Parts List - 767-SK/III, 1000-SK/III ....... 25
Exterior View - 1767-SK/III, 1200-SK/III .......... 26
Exterior Parts List -1767-SK/III, 1200-SK/III ....... 27
Electronic Components View................... 28
Electronic Components Parts List ............... 29
Cable Heating Kits .......................... 29
Wire Diagrams
Always refer to the wire diagram(s) included with the unit
for most current version.
Warranty
Transportation Damage and Claims ...... Back Cover
Limited Warranty..................... Back Cover

deluxe control smokers • installat ion /ope ration/service manual - pg . 1
DELIVERY
This Alto-Shaam appliance has been
thoroughly tested and inspected to ensure only
the highest quality unit is provided. Upon
receipt, check for any possible shipping damage
and report it at once to the delivering carrier.
See Transportation Damage and Claims section
located in this manual.
This appliance, complete with unattached
items and accessories, may have been delivered
in one or more packages. Check to ensure that all
standard items and options have been received
with each model as ordered.
Save all the information and instructions
packed with the appliance. Complete and return
the warranty card to the factory as soon as
possible to ensure prompt service in the event of a
warranty parts and labor claim.
This manual must be read and understood
by all people using or installing the equipment
model. Contact the Alto-Shaam Tech Team Service
Department if you have any questions concerning
installation, operation, or maintenance.
NOTE: All claims for warranty must include the
full model number and serial number of
the unit.
UNPACKING
1. Carefully remove the
appliance from the
carton or crate.
NOTE: Do not discard the
carton and other
packaging material
until you have
inspected the unit
for hidden damage
and tested it for
proper operation.
2. Read all instructions in this manual carefully
before initiating the installation of this appliance.
DO NOT DISCARD THIS MANUAL.
This manual is considered to be part of the
appliance and is to be provided to the owner
or manager of the business or to the person
responsible for training operators. Additional
manuals are available from the Alto-Shaam
Tech Team Service Department.
3. Remove all protective plastic film, packaging
materials, and accessories from the appliance
before connecting electrical power. Store any
accessories in a convenient place for future use.
®
®

deluxe control smokers • installat ion /ope ration/service manual - pg . 2
CAUTION
Used to indicate the presence of a hazard that
can or will cause minor personal injury, property
damage, or a potential unsafe practice if the
warning included with this symbol is ignored.
CAUTION
Used to indicate the presence of a
hazard that can or will cause minor or
moderate personal injury or property
damage if the warning included with
this symbol is ignored.
DANGER
Used to indicate the presence of
a hazard that WILL cause severe
personal injury, death, or substantial
property damage if the warning
included with this symbol is ignored.
WARNING
Used to indicate the presence of
a hazard that CAN cause personal
injury, possible death, or major
property damage if the warning
included with this symbol is ignored.
1. This appliance is intended to cook, hold
or process foods for the purpose of human
consumption. No other use for this appliance is
authorized or recommended.
2. This appliance is intended for use in commercial
establishments where all operators are
familiar with the purpose, limitations, and
associated hazards of this appliance. Operating
instructions and warnings must be read and
understood by all operators and users.
3. Any troubleshooting guides, component views,
and parts lists included in this manual are for
general reference only and are intended for use
by qualified technical personnel.
4. This manual should be considered a permanent
part of this appliance. This manual and all
supplied instructions, diagrams, schematics,
parts lists, notices, and labels must remain with
the appliance if the item is sold or moved to
another location.
NOTE: Used to notify personnel of
installation, operation, or
maintenance information that is
important but not hazard related.
SAFETY PROCEDURES
AND PRECAUTIONS
Knowledge of proper procedures is essential to the
safe operation of electrically and/or gas energized
equipment. In accordance with generally accepted
product safety labeling guidelines for potential
hazards, the following signal words and symbols
may be used throughout this manual.
NOTE
For equipment delivered for use
in any location regulated by the
following directive:
DO NOT DISPOSE OF ELECTRICAL
OR ELECTRONIC EQUIPMENT WITH
OTHER MUNICIPAL WASTE.

deluxe control smokers • installat ion /ope ration/service manual - pg . 3
SITE INSTALLATION
The Alto-Shaam
cook and hold oven
must be installed in
a location that will
permit the oven to
function for its intended
purpose and to allow
adequate clearance
for ventilation,
proper cleaning, and
maintenance access.
1. The oven must be installed on a stable and
level surface.
2. DO NOT install this appliance in any area
where it may be affected by any adverse
conditions such as steam, grease, dripping
water, high temperatures, or any other severely
adverse conditions.
3. DO NOT store or use any flammable liquids or
allow flammable vapors in the vicinity of this
oven or any other appliance.
4. This appliance must be kept free and clear of
any combustible materials.
5. This appliance must be kept free and clear
of any obstructions blocking access for
maintenance or service.
INSTALLATION
DANGER
IMPROPER INSTALLATION,
ALTERATION, ADJUSTMENT,
SERVICE, OR MAINTENANCE COULD
RESULT IN SEVERE INJURY, DEATH,
OR CAUSE PROPERTY DAMAGE.
READ THE INSTALLATION,
OPERATING AND MAINTENANCE
INSTRUCTIONS THOROUGHLY
BEFORE INSTALLING OR SERVICING
THIS EQUIPMENT.
CAUTION
TO PREVENT PERSONAL INJURY,
USE CAUTION WHEN MOVING OR
LEVELING THIS APPLIANCE.
CAUTION
METAL PARTS OF THIS EQUIPMENT
BECOME EXTREMELY HOT WHEN
IN OPERATION. TO AVOID BURNS,
ALWAYS USE HAND PROTECTION
WHEN OPERATING THIS APPLIANCE.
DANGER
DO NOT store or use gasoline or other
flammable vapors or liquids in the
vicinity of this or any other appliance.
NOTE
If the appliance has been unplugged for an
extended period of time, the Real Time Clock may
require recharging. Turn main breaker to the unit
off for 10 seconds and then restore power.
For more information, see Error Code E-60 in
the Troubleshooting section of this manual.
CLEARANCE REQUIREMENTS
18" (457mm) minimum clearance at the back from
heat producing equipment. To protect the electronic
control, maintain sufficient side clearance to prevent
the control area from reaching any temperature at or
above 140°F (60°C).
®

deluxe control smokers • installat ion /ope ration/service manual - pg . 4
SITE INSTALLATION
INSTALLATION
WEIGHT
MODEL NET WEIGHT SHIP WEIGHT
767-SK/III 196 lb (89 kg) 225 lb (102 kg)
1767-SK/III 359 lb (163 kg) est. 450 lb (204 kg)
Electrical
Connection
Shown with
optional bumper
56-15/16" (1446mm)
28-5/8" (726mm)
34-7/8" (886mm)
54-3/16" (1376mm)
25-3/4" (654mm)
23-5/8" (600mm) 26-15/16" (683mm)
26-11/16" (676mm)
33-1/2" (851mm)
with 3-1/2" (89mm) casters
30-7/8" (784mm)
5-5/16" (134mm)
31-11/16" (805mm)
*31-11/16
" ( 803mm) - with optional 2-1/2 " (64mm) casters
*35-1/4
" ( 894mm) - with optional 5 " (127mm) casters
*33-13/16
" ( 858mm) - with optional 6 " (152mm) legs
Shown with
optional bumper
56-15/16" (1446mm)
25-5/8" (726mm)
34-7/8" (886mm)
54-3/4" (1390mm)
25-3/4" (654mm)
23-5/8" (600mm) 24-1/8" (613mm)
26-11/16" (676mm)
6-13/16" (173mm)
32-1/4" (819mm)
59-5/8" (1513mm)
62-3/8" (1584mm)
*60-11/16 " ( 1540mm) - with optional 5 " (127mm) casters
*62-1/8
" ( 1577mm) - with optional 6 " (152mm) legs
767-SK/III 1767-SK/III
CAPACITY PER COMPARTMENT
100 lb (45 kg) maximum
volume maximum: 53 quarts (67 liters)

deluxe control smokers • installat ion /ope ration/service manual - pg . 5
SITE INSTALLATION
INSTALLATION
WEIGHT
MODEL NET WEIGHT SHIP WEIGHT
1000-SK/III 203 lb (92 kg) est. 282 lb (128 kg) est.
12000-SK/III 390 lb (177 kg) est. 435 lb (197 kg) est
25-1/16" (636mm)
53-5/8" (1361mm)
34-1/2" (876mm)
51-9/16" (1311mm)
22-5/8" (574mm)
6-13/16" (173mm)
20-1/2" (521mm)
40-5/16" (1024mm)
with 3-1/2" (89mm) casters*
*42 " ( 1067mm) - with optional 5 " (89mm) casters
*41-7/8 " ( 1063mm) - with optional 6 " (152mm) legs
31-1/2" (799mm)
26-15/16" (683mm)
5-5/16" (134mm)
37-3/4" (958mm)
23-1/2" (597mm)
Electrical
Connection
Shown with
optional bumper
75-3/4" (1924mm) with 5" (127mm) casters*
32-1/4" (819mm)
*74-1/6 " ( 1880mm) - with optional 3-1/2 " (89mm) casters
*75-1/2
" ( 1917mm) - with optional 6 " (152mm) legs
73" (1853mm) to electrical connection
22-5/8" (574mm)
6-13/16" (173mm)
20-1/2" (521mm) 24-1/8" (613mm)
25-1/16" (636mm)
Shown with
Optional Bumper
53-5/8" (1361mm)
34-1/2" (876mm)
51-9/16" (1311mm)
24" (521mm)
1000-SK/III 1200-SK/III
CAPACITY PER COMPARTMENT
120lb (54 kg) maximum
voluMe MaxiMuM: 60 quarts (76 liters)

deluxe control smokers • installat ion /ope ration/service manual - pg . 6
OPTIONS AND ACCESSORIES 767-SK/III 1767-SK/III 1000-SK/III 1200-SK/III
Bumper, Full Perimeter 5010371 5010371 5009767 5009767
Carving Holder prime rib
steamship (cafeteria) round
HL-2635
4459
HL-2635
4459
HL-2635
4459
HL-2635
4459
Casters - 2 rigid, 2 swivel w/brake
5" (127mm)
3-1/2" (89mm)
2-1/2" (64mm)
5004862
standard
5008022
standard
5008017
—
5004862
standard
5008022
standard
5008017
—
Exterior Color Options stainless steel
burgundy
custom color
standard
available
available
standard
available
available
standard
available
available
standard
available
available
Door Lock with Key LK-22567 LK-22567 LK-22567 LK-22567
Door with Window right hand
left hand
5010406
5010409
5010406
5010409
15879R
15881R
15879R
15881R
Drip Pan, with Drain, 1-11/16" (43mm deep) — — 5005616 5005616
Drip Pan, without Drain, 1-7/8" (48mm deep) 14831 14831 11906 11906
Drip Pan, Extra Deep — — 15929 15929
Legs, Stemmed, 6" (152mm) - set of four 5011149 5011149 5011149 5011149
Pan Grid, Wire - 18" x 26" paN iNsert PN-2115 PN-2115 PN-2115 PN-2115
Pan Slides (230v oNly) - 2 per cavity Needed 1010813 1010813 — —
Shelf, Stainless Steel flat wire, reach-in
rib rack
SH-2324
SH-2743
SH-2324
SH-2743
SH-2325
SH-29474
SH-2325
SH-29474
Stacking Hardware 5004864 —5004864 —
Wood Chips, bulk pack Apple 20 lb (9 kg)
Cherry 20 lb (9 kg)
Hickory 20 lb (9 kg)
Maple 20 lb (9 kg)
WC-22543
WC-22541
WC-2829
WC-22545
WC-22543
WC-22541
WC-2829
WC-22545
WC-22543
WC-22541
WC-2829
WC-22545
WC-22543
WC-22541
WC-2829
WC-22545
OPTIONS AND ACCESSORIES
INSTALLATION

deluxe control smokers • installat ion /ope ration/service manual - pg . 7
SITE INSTALLATION
INSTALLATION
Stacking Configurations
767-SK/III with 767-SK/III, 750-TH/III,
750-TH-II, 767-SK, or 750-S
Stacking Configurations
1000-SK/III with 1000-SK/III,
1000-TH/III, or 1000-S
STACKING INSTRUCTIONS
1) If the two appliances were shipped together from the factory, the top unit will have the casters
already removed. A stacking kit will be included with the shipment.
If casters need to be removed: lay the unit on its back, and remove the set screw on each caster. Pull the casters
out of the unit.
2) While appliance is laid on its back, insert one stacking post in each of the four corners of the
upper unit. Secure the stacking posts using one screw and two flat washers that come with the
stacking kit.
Note: The  ange on the stacking posts must face the outside of the unit.
3) Remove the four top mounting screws from the lower unit. Place the upper appliance, which has
the stacking posts installed, on top of the bottom unit. Center the top unit from front to back.
Re-install the four screws through the flange of the four stacking posts.
CASTER SET SCREW
TOP
MOUNTING
SCREWS
STACKING
POSTS
TOP
MOUNTING
SCREWS

deluxe control smokers • installat ion /ope ration/service manual - pg . 8
SITE INSTALLATION
INSTALLATION
A number of adjustments are associated with
initial installation and start-up. It is important
that these adjustments be conducted by a qualified
service technician. Installation and start-up
adjustments are the responsibility of the dealer
or user. These adjustments include but are not
limited to thermostat calibration, door adjustment,
leveling, electrical hook-up and installation of
optional casters or legs.
LEVELING
Level the oven
from side-to-side and
front-to-back with the use of a spirit level.
For ovens installed with casters, it is important
that the installation surface be level due to the
probability of frequent oven repositioning.
We recommend checking the level of the oven
periodically to make certain the floor has not
shifted nor the oven moved.
NOTE: Failure to properly level this oven can
cause improper function and will result
in the uneven baking with products
consisting of semi-liquid batter.
RESTRAINT REQUIREMENTS
—MOBILE EQUIPMENT
Any appliance that is not furnished with a power
supply cord but that includes a set of casters
must be installed with a tether. Adequate means
must be provided to limit the movement of this
appliance without depending on or transmitting
stress to the electrical conduit. The following
requirements apply:
1. Maximum height of casters is 6" (152mm).
2. Two of the casters must of be the locking type.
3. Such mobile appliances or appliances on mobile
stands must be installed with the use of a flexible
connector secured to the building structure.
A mounting connector for a restraining device is
located on the upper back flange of the appliance.
A flexible connector is not supplied by nor is it
available from the factory.
WARNING
RISK OF ELECTRIC SHOCK.
Appliance must be secured
to building structure.