Alto-Shaam PLATINUM ASC-2E Owner's manual

MN-28665 (Rev 5) • 03/17
W164 N9221 Water Street • P.O. Box 450
Menomonee Falls, Wisconsin 53052-0450 U.S.A.
PHONE: [phone] • 800.558.8744 U.S.A. / CANADA
FAX: [phone] • 800.329.8744 U.S.A. ONLY
www.alto-shaam.com Consult instructions
for operation and use.
ASC-2E
ASC-4E
Electronic
Control
Convection Oven
Electric
• Installation
• Operation
• Maintenance
Printed in u.s.a.
ASC-2E
with
Mobile Stand Option 5004687
ASC-4E
with
Stand Option 5003489

2 MN-28665 • Rev 5 • 03/17 • ASC Series Convection Oven
Table of Contents
Delivery ...............................................................................................3
Transportation Damage and Claims...............................................4
Unpacking...........................................................................................5
Safety Procedures...............................................................................6
Installation...........................................................................................8
Dimensions .......................................................................................10
Accessories........................................................................................11
Electrical Connection.......................................................................12
Stacking and Venting ......................................................................13
Operation...........................................................................................16
Cleaning and Preventative Maintenance .....................................23
Troubleshooting ...............................................................................25
Service................................................................................................26
Limited Warranty ............................................................ Back cover

MN-28665 • Rev 5 • 03/17 • ASC Series Convection Oven 3
Delivery
This Alto-Shaam appliance has been thoroughly
tested and inspected to ensure only the highest quality
appliance is provided. Upon receipt, check for any
possible shipping damage and report it at once to the
delivering carrier. See Transportation Damage and
Claims section located in this manual.
This appliance, including unattached items and
accessories, may be delivered in one or more packages.
Ensure all standard items and options have been
received with each appliance as ordered. Save all the
information packed with the appliance. Register the
appliance online at www.alto-shaam.com/en/support/
warranty-registration to ensure prompt service in the
event of a warranty parts and labor claim.
This manual must be read and understood by all
peopleusing or installing the appliance. Contact the
Alto-Shaam Tech Team Service Department if you
haveany questions concerning installation, operation,
or maintenance.
1-800-558-8744; [email protected]
CAUTION
Appliance and accessories may be
heavy. To prevent serious injury, always
use a sufficient number of trained and
experienced workers when moving or
leveling appliance and handling accessories.
Environmental Conditions
Operational Environmental Conditions
• Before use, appliance must acclimate to room
temperature in the environment it is placed — 24 hours
isrecommended.
• Ambient temperature range of 60°F to 110°F (16°C to 43°C).
• Relative humidity of less than 95% non-condensation.
• Atmospheric pressure range of 50kPa to 106kPa.
The serial number is required for all inquiries.
Always include both model and serial number(s) in any
correspondence regarding the appliance.
Model: ______________________________________________
Serial number: ______________________________________________
Purchased from: ______________________________________________
Date installed: ____________________ Voltage: _____________

4 MN-28665 • Rev 5 • 03/17 • ASC Series Convection Oven
Transportation Damage and Claims
All Alto-Shaam equipment
is sold Free on Board
(F.O.B.) shipping point,
and when accepted by the
carrier, such shipments
become the property of the
consignee.
Should damage occur in shipment, do not put the
appliance into service until the damage has been
inspected by an authorized Alto-Shaam service provider.
Shipping damages are a matter between the carrier and
the consignee. In such cases, the carrier is assumed to
be responsible for the safe delivery of the merchandise,
unless negligence can be established on the part of
theshipper.
1. Make an immediate inspection while the appliance is
still in the truck or immediately aer it is moved to the
receiving area. Do not wait until aer the appliance is
moved to a storage area.
2. Do not sign a delivery receipt or a freight bill until
a proper count has been made and inspection of all
appliances are received.
3. Note all damage to packages directly on the carrier’s
delivery receipt.
4. Make certain the driver signs the delivery receipt. If the
driver refuses to sign, make a notation of this refusal
on the receipt.
5. If the driver refuses to allow inspection, write the
following on the delivery receipt: Driver refuses to
allow inspection of containers for visible damage.
6. Contact the carrier’s ofce immediately upon nding
damage, and request an inspection. Mail a written
conrmation to the carrier’s ofce with the time, date,
and the personcalled.
7. Save any packages and packing material for further
inspection by the carrier.
8. Promptly le a written claim with the carrier and
attach copies of all supporting paperwork.
Alto-Shaam will continue our policy of assisting our
customers in collecting claims which have been properly
led and actively pursued. Alto-Shaam cannot, however,
le any damage claims, assume the responsibility of any
claims, or accept deductions in payment for such claims.
Record the model and serial number of the appliance for easy
reference. Always refer to both model and serial number in
any contact with Alto-Shaam regarding this appliance.
Model:
______________________________________________
Serial Number: ______________________________________________
Date Installed: ______________________________________________
Voltage: ______________________________________________
Purchased From: ______________________________________________
______________________________________________
______________________________________________
Alto-Shaam has established a twenty-four
hour emergency service call center to offer immediate
customer access to a local authorized service agency
outside of standard business hours. The emergency
service access is provided exclusively for Alto-Shaam
equipment and is available throughout the United
States through the use of Alto-Shaam’s toll-free
number. Emergency service access is available seven
days a week including holidays.

MN-28665 • Rev 5 • 03/17 • ASC Series Convection Oven 5
Unpacking
• Carefully remove the appliance from the carton or crate.
NOTE: Do not discard the carton and other packaging material until you
have inspected the appliance for hidden damage and tested it for
proper operation.
Do not discard this manual. This manual is considered to be part
of the appliance and is to be provided to the owner or manager of
the business or to the person responsible for training operators.
Additional manuals are available from the manufacturer.
• Read all instructions in this manual carefully before installing this
appliance, using the appliance or performing routine maintenance.
Following procedures other than those indicated in this guide to use and
clean the appliance is considered inappropriate and may cause damage,
injury or fatal accidents, in addition to voiding the warranty and relieving
Alto-Shaam of all liability.
• Remove all protective plastic lm, packaging materials, and accessories
from the appliance before connecting electrical power. Store any
accessories in a convenient place for future use.