Alula RE920-03-00 Series User manual

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
RE920X-03-00 Interactive Gateway Module, IP Flex Z
Wave
Features
•Connects panels to Ethernet
•Compatible with:
oHoneywell Vista® 15P and 20P
oDSC PowerSeries
oCADDX NX
oUTC Concord 4
•Enables:
oAlarm Reporting
oInteractive Control Functions
oEthernet data reliability
oZ-Wave Communicator included
Key Instructions
•The same unit works for Vista, Power Series, CADDX NX & UTC Concord 4
•Selectable switch determines panel compatibility.
•Mount anywhere convenient between Ethernet Router and Control Panel
•DO NOT MOUNT INSIDE METAL CAN –there are radios on the boards that
need to be in free-air to communicate.
•The communicator must be connected to a 12V nominal power supply
with battery backup, such as the control panel's aux power output.
•RE920X communicates with the Vista 15P/20P via AUI device 2.
Enable AUI 2 in the Vista.
Wiring Instructions
NOTE: Some programming must be done PRIOR to connection
Maximum cable lengths shown in the table below, this assumes the
communicator is the only device attached to the cable. If multiple devices
share the same cable, the maximum cable length must be derated accordingly.

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Wire Size (AWG)
Maximum cable length to Control Panel
18
600
22
250
24
150
PANEL WIRING
Honeywell Vista
DSC PowerSeries
Caddx NX
Interlogix Concord 4

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
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47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Vista 20P and Vista 15P Programming:
Compatible Honeywell Panels:
Vista 20P (version 4.0 or later) (controls partition 1 only)
Vista 15P (version 4.0 or later)
1) Refer to server setup instructions and set up the account on the Dealer Portal.
2) Be sure to add a contact that uses the system MASTER CODE to the account before
connecting the module. This will ensure the module can properly communicate
with and configure required system settings.
3) Disarm the system (all partitions).
4) The RE920X automatically communicates with the Vista using AUI device 2.
The panel is probably defaulted to this. If not, enable AUI 2 in the *189 field. If a
device is already using AUI 2, that device must be moved to another AUI address (AUI
1, for Vista 15P, AUI 1, 3 or 4 for Vista 20P
5) If Vista system has a *91 field that supports RIS, then RIS will need to be disabled.
Refer to panel programming instructions for details. If RIS is not supported no
action is required.
6) Vista 15p and 20p panel versions 10.21 and later have the keypad lockout feature
enabled by default. It is recommended that this feature be disabled to prevent
possible keypad lockout conditions if the system master code in the IGM is not
synchronized with the master code in the Vista panel. Use programming option
*188 to disable keypad lockout.
NOTE: If it is required to have the keypad lockout feature enabled, it is critical that the system
master code be set up as a contact for this account before connecting the module to the panel
(see Step 2 above). Also all changes to the system master code must be done at the user portal
or dealer portal, not at the keypad. Failing to do this may result in a keypad lockout condition.
7) Power down the Vista system.
8) Set RE927X panel selector switch to Honeywell: DSC CDX HW UTC
9) Connect the Vista and RE927X as shown in the Wiring Instructions above.
10) Apply power to the Vista 15P/20P system. It will automatically program.
a) Be sure ALL partitions are disarmed.
b) First, the Vista control panel will be busy for 50-60 seconds after powerup.
c) Then, the module will enable the following settings automatically:
IP/GSM device (*29) = 1 (enabled)
Communicate to IP/GSM device first (*55) = 1 (IP/GSM first)
Opening Report (*65) = 1 (enabled)
Closing reports (*66) = 1, 1 (stay closing & away closing reports enabled)
Alarm cancel report (*68) = 1 (enabled)
AC Power restoral report (*73) = 1 (enabled)
Low Battery restoral report (*74) = 1 (enabled)
Phone Monitor (*92) = 0 (disabled)
11) Finally, the keypad(s) should display "DISARMED Ready to Arm".
12) Installation is complete.

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
DSC Power Series Programming:
Compatible DSC Panels:
PC580 (Power 432) PC5020 (Power 864)
PC1555 (Power 632) PC1616
PC1555MX (Power 632) PC1832
PC5010 (Power 832) PC1864
PC5015 (Power 832)
1) Refer to server setup instructions and set up the account on the Dealer Portal.
2) Be sure to add a contact that uses the system MASTER CODE to the account before
connecting the module. This will ensure the module can properly communicate
with and configure required system settings.
3) Using the system’s Installer Code:
a) Disable the Communicator ([380]:[1])
b) Disable the Telephone Line Monitor ([015]:[7])
c) Delete Telephone Numbers (programming section 301-303)
d) Verify Alt Comm ([351]:[5]) is enabled
e) Verify T-Link is Disabled ([382]:[5])
f) Verify Master Code Not Changeable is Disabled ([015]:[6])
g) Verify Access Code Required for *1, *2, *3 menus is disabled ([022]:[1])
h) Verify that keypad lockout is either zero(disabled) or higher than 6 ([012])
i) If you have removed any bus devices, perform a Module Supervision Reset ([902])
4) Verify Alarm report codes are setup properly for zones that are being used, 1-64
(programming section 320-349). System will report as Burg(130) if programmed as
FF.
5) If using Aux input (PGM2) verify Aux input report codes are setup properly
(programming section 329:4). System will report as Fire (110) if programmed as FF.
6) To enable reporting of the Period Test Transmission, program the “periodic Test
Transmission” ([348]:[4]) and the “Periodic Test Transmission with Trouble”
([348]:[3]) reporting codes to “02”
7) All other reports are hardcoded in the gateway and cannot be changed regardless
of what is entered in the programmed location.
8) Format and account number have no effect on reporting.
9) Disarm the system (all partitions)
10)Power down the DSC system.
11)Set RE920X panel selector switch to DSC: DSC CDX HW UTC
12)Connect the DSC Panel and RE920X as shown in the Wiring Instructions above.
13)Connect an Ethernet cable to the local router.
14)Apply power to the DSC system.
15)The DSC control panel will begin automatic configuration. This can take up to 2
minutes.
16) Installation complete.

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Reporting Codes for DSC panels:
The following table shows all events reported when connected to a DSC Panel.
Event
Report Code
AC Fail/Restore
301
Panel Low Battery/Low Battery Restore
302
Opening/Closing Report
400
Cancel Report
406
Zone Alarm
See below
keypad fire panic
110
keypad aux panic
100
keypad police panic
120
Duress
121
Periodic Test Transmission
602
Periodic Test with Trouble Transmission
608
Automatic Contact ID is not supported. Manually programmed reporting codes
are only supported for alarms on zones 1-64 ([320] –[324]) and for alarms on
the PGM2/Aux input ([329]:[4]). The PGM2/Aux input is reported as zone
number 99.
If Report Codes have not been manually programmed for zone alarms, zone
alarm reporting codes default to:
•Any zone alarm (zones 1-64): Code 1130 (Burglary)
•PGM2/Aux input (zone 99, likely a 2-wire Smoke): Code 1110 (Fire)
Be sure to verify that all codes are being properly reported to the central
station after you have installed the communicator module or modified any
reporting program settings in the DSC installer programming menu.
Caddx NX Programming:
Compatible with all NX series panels
1) Refer to server setup instructions and setup account on the Dealer Portal.
2) Be sure to add a contact that uses the system MASTER CODE to the
account before connecting the module. This will ensure the module can
properly communicate with and configure required system settings.
3) Disarm the system (all partitions).
4) Power down the NX system.
5) Set the RE920X panel selector switch to CDX: DSC CDX HW UTC
6) Connect the NX panel and the RE920X as shown in the Wiring Instructions
above.
7) Apply power to the NX system. During this process, the communicator will
program the following settings:
Enable Opening and Closing reports
Set Telephone Line Cut delay to 0 (no TLM)
8) Installation complete.
Important: Do not attempt to enter program mode until the CS and Platform
LEDs have stopped flashing.
Additional Notes for NX installations:
1. Some NX panels limit the number of non-keypad devices they support. Be
sure that the panel you are connecting the communicator to does not have
more than the number of support devices connected.
2. User codes that are added to the system or edited thru the communicator
will have the default or previous partitions enabled. If you desire the users
to have different partitions enabled, you will need to modify the partitions
thru the NX keypad.
3. 6-digit access codes are not supported.

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Concord Programming
Compatible with Concord 4.
1) Refer to server setup instructions and set up the account on the Dealer Portal.
2) Be sure to add a contact that uses the system MASTER CODE to the account
before connecting the module. This will ensure the module can properly
communicate with and configure required system settings.
3) Using the System’s Installers Code:
a. Turn off ACCESS CODE LOCK (0003).
b. Delete phone numbers for CS1-CS3 (01000 –01020).
c. Turn on OPENING REPORTS for partition 1 (06100).
d. Turn on CLOSING REPORTS for partition 1 (06101).
4) If there is an automation or wireless reporting device (i.e. automation
module, cell backup module) already connected to the panel, remove the device
and delete from the panel. Concord 4 only supports 1 automation bus device.
5) Disarm the System (all partitions).
6) Power down the Concord System.
7) Set the RE920X selector switch to UTC: DSC CDX HW UTC
8) Connect the Concord panel and the RE920X as shown in the Wiring Instructions above.
9) Apply power to the Concord System.
10) If this is the first time the module is powered with the panel:
a. Do not press any keys on the keypad for the first 2 minutes after
power up.
b. After 2 minutes, initiate a bus scan (8+installer code+01)
c. Do not press any keys on the keypad for 1 minute after you have
performed the bus scan.
11) If the CS or Platform LED is still blinking refer to “Trouble Shooting the
Panel Connection”.
12) It is normal for the keypad to display “Enter Light Key” a few times after
connecting the module to the panel. If the keypad continues to display “Enter Light
Key”, verify you have the correct system master code setup in the account.
13) Installation is complete.
IMPORTANT: Be sure to turn Off ACCESS CODE LOCK before adding the module!
Trouble Shooting the Panel Connection:
If the “CS” or “Platform” LEDs are blinking, here are possible
problems:
Incorrect wiring
Incorrect panel switch position
Unsupported panel version
Unsupported panel model
Panel is in Installer Program mode
Vista Specific:
AUI not enabled
AUI used for some other function
LRR not enabled
Another LRR or IP/GSM device connected to panel bus

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Factory Default Button
This button has two functions:
a) Holding this button for approximately 5 seconds will reset the RE920X
Communicator.
b) Holding this button for approximately 10 seconds (LEDs will flash off
twice) will set the RE920X to factory defaults.
Operation
Event Reporting:
Events are reported to both the monitoring receiver and the interactive
server. All events use Contact ID reporting codes. The following events
are reported by default:
Alarms System Low Battery
Alarm cancels System Low Battery Restoral
Openings AC Power Fail (0-4 hour random delay)
Closings AC Power Restoral (0-4 hour random delay)
Vista Only:
Additional events can be enabled for reporting if desired, by enabling
the desired event reports in system programming.
Interactive Control:
The system may be controlled remotely through the interactive
platform.
The arm/disarm control and status applies to partition 1 only.
Z-Wave
Z-Wave devices can be controlled via the Interactive function.
Siren (Future capability)
Wireless Siren will be useable to indicate alarm and statuses.

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
LEDs
Bus Board LEDs
Indication
Green
On when the board is powered and running
Red
Flickers when module talks to panel
Ethernet LEDs
Indication
Power
ON and Flashing once per second when the board is powered and running
Local
ON when the unit is registered with the local ethernet router
CS
ON when the connection to the central station is established
Flashes when there is a problem detecting the Panel type
Platform
ON when the connection to the Panel and connection to the interactive
server is established
Flashes when there is a problem communicating with the panel
Z-Wave
Module
Revert to
Factory
Default Button
Ethernet
Connector
Panel
Selector
Switch
Data Bus
Connector
Bus Board
Status
LEDs
Ethernet
Card
Status
LEDs
Board Revision
see
Revision Functionality Table

47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
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Tech Support Line: (888)88-ALULA [phone]
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47-0054-00_RevA_Interactive Gateway Module, IP Flex ZWave 23-Apr-18
Tech Support Line: (888)88-ALULA [phone]
Specifications
Current Draw: 120 mA Nominal
Temperature Range: 0F to 120F
Housing dimensions: 4x6x1 inches
Specifications subject to change without notice.
Revision Functionality Table
Revision on TOP
board
Functionality
57-0012-02_RevA01
Vista15P/20P Compatibility Only
57-0012-02_RevA06
Or Later
Vista15P/20P, DSC PowerSeries,
CADDX NX & UTC Concord 4 Compatible
Notices
“GE”, “Honeywell”, “DSC”, “2GIG” and “Napco” are trademarks owned by General Electric
Company, Honeywell International Inc., Tyco Safety Products Canada LTD, 2GIG Technologies
Inc., and NAPCO Security Systems, Inc., respectively.
Alula products will function with one of either GE, Honeywell, DSC or Napco systems.
However, no Alula product is produced by, endorsed by, nor is officially associated with GE,
Honeywell, DSC or Napco. Alula recommends verifying proper enrollment and operation, per
control panel installation instructions, at installation.
Warranty
Alula will replace products that are defective in their first five (5) years.
FCC Notice
This device complies with Part 15 of the FCC rules. Operation is subject to the
following two conditions:
This device may not cause harmful interference.
This device must accept any interference that may be received, including
interference that may cause undesired operation.
Changes or modifications not expressly approved by Alula could void the user's
authority to operate this equipment.
FCC ID: U5X-RE920A
IC Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:
(1)This device may not cause interference, and
(2)This device must accept any interference, including interference that may
cause undesired operation of the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils
radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes :
(1)l'appareil ne doit pas produire de brouillage, et
(2)l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi,
même si le brouillage est susceptible d'en compromettre le fonctionnement.
IC: 8310A-RE920A