Amantii 2939-TRU-VIEW-XL Operating instructions

2939-TRU-VIEW-XL
INSTALLER: LEAVE OWNER’S MANUAL WITH THE APPLIANCE.
CONSUMER: RETAIN OWNER’S MANUAL FOR FUTURE REFERENCE.
SAFETY INFORMATION
WARNING
For yo r safety, always comply with all
warnings and safety instr ctions
contained in this man al to prevent
personal inj ry or property damage.
Do not store or use gasoline or other flammable vapors
and li uids in the vicinity of this appliance.
Version:202210
INSTALLATION /OWNER’S MANUAL
( TV2939-1)

2
TABLE OF CONTENTS
Please read and carefully follow all of the instruction found in this manual. The instructions
included here will assure that you have many years of dependable and enjoyable service
from your Amantii product.
IMPORTANT INSTRUCTIONS ......................................................................................................................................... 3
FCC CAUTIONS .................................................................................................................................................................. 4
UNPACKING AND TESTING THE APPLIANCE .......................................................................................................... 5
GROUNDING APPLIANCE ............................................................................................................................................... 5
LOCATING THE FIREPLACE ........................................................................................................................................... 5
2939-TRU-VIEW-XL (TV2939-1) ...................................................................................................................................... 6
INSTALLATION WALL-MOUNT .................................................................................................................................... 8
INSTALLATION BUILT-IN ............................................................................................................................................... 9
INSTALLATION OUTDOOR ........................................................................................................................................... 11
MANTEL CLEARANCE ................................................................................................................................................... 11
HARDWIRE INSTALLATION ........................................................................................................................................ 12
MEDIA OPTIONS .............................................................................................................................................................. 13
DECORATIVE MEDIA INSTALLATION ...................................................................................................................... 13
OPERATION ....................................................................................................................................................................... 14
MANUAL OPERATION ................................................................................................................................................... 14
REMOTE CONTROL OPERATION ................................................................................................................................ 15
WIFI OPERATION ............................................................................................................................................................. 18
REPLACEMENT PARTS .................................................................................................................................................. 21
EXPLODED VIEW ............................................................................................................................................................ 22
TROUBLE SHOOTING ..................................................................................................................................................... 23
SERVICE HISTORY .......................................................................................................................................................... 24
WARRANTY ...................................................................................................................................................................... 25

IMPORTANT INSTRUCTIONS
PLEASE RETA N TH S USER GU DE FOR FUTURE REFERENCE
When using electrical appliances, basic precautions should always be followed to reduce the
risk of fire, electric shock, and injury to persons, including the following:
1) Read all instructions before using this fireplace
2) The fireplace is hot when in use. To avoid burns, do not let bare skin touch hot surfaces.
Keep combustible material such as furniture, cushions, bedding, paper, clothes, curtains
at least 3 feet from the front of the unit
3) Extreme caution is necessary when any heater is used near children and whenever the
unit is left operating and unattended.
4) Do not operate a fireplace with a damaged cord or plug, or if the heater has
malfunctioned, the fireplace has drooped or damaged in any manner
5) Not all fireplaces are suitable for use in bathrooms or laundry facilities. Please consult
with individual product literature to confirm suitability
6) Do not run the cord under carpeting. Do not cover cord with throw rugs, runners or the
like. Arrange the cord away from traffic area and where it will not be tripped over
7) Do not modify this fireplace. Use it as described in the manual. Any other use not
recommended by the manufacture may cause fire, shock or injury to persons
8) Do not use this heater with programmer, timer, separate remote-control system or any
other device that switches the heater on automatically, since a fire risk exists if the heater
is covered or positioned incorrectly
9) Disconnect all power supply before cleaning, maintenance or relocation of the fireplace
10) Keep the heater clean. Do not allow any objects to enter any ventilation or exhaust
opening as this may cause electric shock, fire or damage to the heater
11) Do not immerse the cord, plug or any part of the appliance in water or any other liquid
12) n order to avoid a hazard due to inadvertent resetting of the thermal cut-out, this
appliance must not be supplied through an external switching device
3
CAUTION: Procedures and techniques, which, if not carefully followed, will result in damage to
the equipment.
WARNIN : Procedures and techniques, which, if not carefully followed, will expose the user to
the risk of fire, serious injury, illness or death.
Consult with professional electrician and adhere to all code requirements for
installations in bathrooms
SAVE THESE INSTRUCTIONS

FCC CAUTIONS
This device complies with part 15 of the FCC Rules. Operation is subject to the following two
conditions: 1) This device may not cause harmful interference, and 2) this device must
accept any interference received, including interference that may cause undesired
operation.
Any Changes or modifications not expressly approved by the party responsible for
compliance could void the user's authority to operate the equipment.
Note: This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a residential installation. This
equipment generates uses and can radiate radio frequency energy and, if not installed and
used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful interference to radio or television
reception, which can be determined by turning the equipment off and on, the user is
encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
Consult the dealer or an experienced radio/TV technician for help.
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance 20cm
between the radiator & your body.
4

UNPACKING AND TESTING APPLIANCE
Carefully remove the appliance from the box.
Prior to installing the appliance, test to make sure the appliance operates properly by
plugging the power supply cord into a conveniently located 120 olt grounded outlet.
Test all aspects of its operation (manual switches, remote and heater) to make sure all
components operate correctly.
As with most electronic devices, your electric fireplace has been designed to operate at
temperatures between 5 ℃ (41℉) and 35℃ (95℉). During the cold winter months, allow the
fireplace to reach room temperature before turning it on.
NOTE: There may be trace of odor durin the first few minutes of initial use. This is
harmless, normal and will never occur a ain.
GROUNDING APPLIANCE
This appliance is for use on 120 volts. The cord has a plug as shown in (A). An adapter as
shown in (C) is available for connecting three-blade grounding type plugs to two-slot
receptacles. The green grounding lug extending from the adapter must be connected to a
permanent ground such as a properly grounded outlet box. The adapter should not be used if
a three-slot grounded receptacle is available.
To disconnect appliance, turn controls to off, then remove plug from outlet.
CHOOSING A LOCATION FOR THE FIREPLACE
Plan where to place and frame the fireplace. Before installation consider the following:
1. The location of the fireplace must allow for wall and ceiling clearances.
2. Consider a location where the fireplace screen will not be exposed to direct sunlight from
windows or doors.
3. A 15 ampere, 120 olt, 60 Hz branch circuit with proper ground must be available at the
location. A dedicated branch circuit should be provided to avoid circuit breakers to trip or
fuses to blow.
Note : Adaptor are NOT for use in Canada
5

2939-TRU-VIEW-XL (TV2939-1)
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: Th s appl ance must be
electr cally w red and grounded n
accordance w th local codes. In the
absence of local codes, use the
current CSA C22.1 Canad an Electr cal
Code n Canada or the ANSI/NFPA 70
Nat onal Electr cal Code n the Un ted
States.
Description
ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 29 1/2"
Appliance Height 39 1/4"
Appliance Depth 11 3/4"
Gross Weight 92.6 lbs
Plug Location Left side
Cord Length
Rough Wall Opening Size
391
4“
43
4“
263
8“
291
2“113
4“
29“
113
4“
37
8“
BTU 5118
1500W Max
22W
70 7/8"
30" x 39 3/4
Dimension in Imperial System
6

996mm
120mm
670mm
750mm 300mm
735.2mm
300mm
100mm
Dimension in Metric System
Description
ELECTRIC FIREPLACE
Voltage 120V AC 60Hz
Watts
NO HEATER
MOTOR HEATER 19W
Appliance Width 75 cm
Appliance Height 99.6 cm
Appliance Depth 30 cm
Gross Weight 42 kgs
Plug Location Left side
Cord Length
Rough Wall Opening Size
BTU 5118
1500W Max
22W
180 cm
76.27 x 100.87 cm
This appliance has been tested in
accordance with the UL Standard 2021
for fixed and location dedicated
electric room appliances in the United
States and Canada. If you need
assistance during installation, please
contact your local dealer.
NOTE: Th s appl ance must be
electr cally w red and grounded n
accordance w th local codes. In the
absence of local codes, use the
current CSA C22.1 Canad an Electr cal
Code n Canada or the ANSI/NFPA 70
Nat onal Electr cal Code n the Un ted
States.
2939-TRU-VIEW-XL (TV2939-1)
7

INSTALLATION WALL-MOUNT
NOTE: Due to variables in installation location and materials, it is highly recommended that
you consult your local builder before you install this appliance.
1. Select a location that is not prone to
moisture and is located at least 0.91 m
or 3 feet away from combustible
materials such as curtains or drapes,
furniture, bedding, paper, etc.
2. Select a suitable position in which to mount
the heater horizontally – use a spirit level to
achieve this (Fig. 1).
Fig. 2
3. Check the wall to ensure there is no
wiring, pipe wires etc. in the area to be
drilled. Drill 8 or more pilot holes (8m m
diameter & 40mm depth) using a
suitable sized drill and put the wall plugs
into the holes.
4. Take out the hanger from the fireplace
by unscrewing the screw (Fig.2).
5. Fix the hanger to the wall. Referring to Fig.
3.
6. To secure the fireplace, use screw fix
fireplace to wall (Fig. 4).
Warnin !
Be sure that the bolts have been fixed
firmly enou h to support the wei ht of
the unit.
Min. 5cm
(2 in)
Min. 5cm
（
2in
）
Min. 5cm
(2 in)
Min. 5cm
( 2 in)
Fig.3
Fig. 4
Fig. 1

INSTALLATION BUILT-IN
1. Carefully remove the appliance from the box. Prior to installation, test to make sure the
fireplace operates properly.
2. Get the bracket and framing from the parts kit, and screw them to the fireplace as shows
below.
bracket
framing
bracket
framing bracket
framing
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3. Use the brackets you used in Step 2 to fix the completed mantel to the fireplace.
4. After checking that the fireplace operates properly, you may now decorate the surrounding
area with a finish of your choice.
10

INSTALLATION OUTDOOR
The overhang (A) must extend at least 1/2 the roof-line height (B). Height is measured from the base of the
fireplace.
For example: if the roof-line (B) is 8' above the base of the fireplace, the overhang (A) must be at least 4'.
2939-TRU-VIEW-XL electric fireplaces are suitable for installation in outdoor areas protected from
direct water impin ement. In addition to maintainin the listed mantel and combustibles clearances,
a rain protection overhan factor of 1/2 shall be constructed to the front and to each side of the
installed appliance. See illustration below. All wirin connections to line power shall be in
accordance with local buildin code requirements.
NOTE: The 2939-TRU-VIEW-XL Wall Mount Unit is approve for out oor use.
MANTEL CLEARANCE
The clearance to the mantel should be 6” minimum when a mantel is applied (Measurement
is taken from the glass front).
6"
Fireplace Mantel
Wall (Combustible facing allowed)
Floor
Fireplace
11

HARD- WIRE INSTALLATION
Turn off the appliance completely and let cool before servicing. Only a ualified
should service and repair
this electric appliance.
If it is necessary to hard wire this appliance,
If hard-
wired, do so in accordance with local codes.
CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or
ELECTRICAL CODE in the United States.
1.
Remove the cover plate from the left side of the appliance by removing the two screws, as
shown below.
Unscrew and remove power
2. Attach
the wiring to the junction block. Please
neutral wire into "N" and the ground wire into
3. Replace the steel plate
and screws
Turn off the appliance completely and let cool before servicing. Only a ualified
this electric appliance.
If it is necessary to hard wire this appliance,
consult a ualified electrician.
wired, do so in accordance with local codes.
In the
absence of local codes, use the current
CSA C22.1 CANADIAN ELECTRICAL CODE in Canada or
the current ANSI/NFPA 70 NATIONAL
ELECTRICAL CODE in the United States.
Remove the cover plate from the left side of the appliance by removing the two screws, as
Unscrew and remove power
cord.
the wiring to the junction block. Please
make
sure the live wire goes into the "L", the
neutral wire into "N" and the ground wire into
"G".
and screws
.
Turn off the appliance completely and let cool before servicing. Only a ualified
technician
absence of local codes, use the current
the current ANSI/NFPA 70 NATIONAL
Remove the cover plate from the left side of the appliance by removing the two screws, as
sure the live wire goes into the "L", the
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MEDIA OPTIONS
MEDIA INSTALLATION
STEP 1: Unplug the unit and make sure
controls are switched off.
STEP 2: Unscrew 2 adjustable screws that
securing the front glass panel. (Always secure
the front glass before unscrewing the securing
screws, removal of the adjustable screws may
cause the front glass to fall out suddenly)
STEP 3: Remove the front glass panel to
decorate your fireplace. Pour the decorative
media into the tray. Feel free to use any
combination of fire glass media that you find
most appealing.
STEP 4: After finishing decoration, re-install
the front glass panel using the adjustable
screws removed in step 2.
adjustable screws
10-PIECE BIRCH LOG SET
SMOKE GLASS
ERMICULITE
Your fireplace ships with a 10 piece Birch Log
Set, two (2) bags of Smoke Glass, one (1) bag
of Black Vermiculite and one (1) bag of White
Vermiculite.
13

OPERATION
Plug the fireplace into a 15 Amp wall socket.
MANUAL OPERATION
Plug the fireplace into a 15 Amp wall socket.
The Fireplace operates by using either the touch panel located on the upper right hand corner
or by remote control.
1.
2.
Press to turn on and off the fireplace.
Press to adjust the flame brightness. There are 6 brightness levels（L6-L1） and
an off(OF) position. Each time the flame button is pressed, the brightness of the flame
decrease.
press the flame button for 10 seconds, the timing indicator light on and will rapidly
blinks, at this time, You can use the TuyaSmart APP to connect to the fireplace.
3. Press to adjust the ember Bed /Moodlight brightness. There are 11 brightness.
levels (d11-d2), dynamic condition(d1) ,and the OFF(OF) setting you can cycle through.
4. Press to set the turn-off time, 30min-1h-2h-3h-4h-5h-6h-7h-8h-t0. The indicator light
the current timing. If the timing in off position, the second press will show 30. Multiple times
to set operating duration to OF, 30 min, 1h, 2h, 3h, 4h, 5h, 6h, 7h, 8h.
5. Press or the first time to display the current setting temperature，press the button
again to clear the current temperature. If the heater in off position, the second press will
show 22℃(72℉).Multiple times to set ambient temperatures at 22℃( 72℉) , 23℃
(74℉) ,24℃( 76℉) , 25℃( 78℉) , 26℃( 80℉) , 27℃( 82℉) , 28℃( 84℉) ,15℃( 52℉) ,
16℃( 54℉) , 17℃( 56℉) ,18℃( 58℉) , 19℃( 60℉) , 20℃( 62℉) , 21℃( 64℉) .
Temperature unit convert functionZ When the heater is on, press and hold the“ ”
Button for 5 seconds, current temperature unit display will convert to another temperature
unit.
14

15
REMOTE CONTROL OPERATION
For remote to function make sure the fireplace is plugged in and the remote has batteries.
Important: When operating the remote make sure you point the remote to the center of the
fireplace. Each time you press the button, the buzzer inside the unit will beep once. It takes
some time for the receiver to respond to the transmitter. Do not PRESS the buttons more
than once within two seconds for correct operation.
Set the current time of the remote control
Press the to activate the remote control and press to set the time and date.
When one of the “Sun” “Mon” “ Tue” “Wed” “Thu” “Fri” “Sat” is flashing, press or to
set the day of the week, press to confirm day of the week and then enter hour setting.
Press or to set the hour, press to confirm the hour and then enter minute
setting. Press or to set the minute and press to confirm the minute and
finish time setting.
Press this Power button to turn on and off the fireplace.
Press this Timer button to set the time to turn off the fireplace.
The available settings range from 3 minutes to 8 hours. As
shown in the following: :3 - 1: - 1:3 - 2: - 2:3 - 3: -
3:3 - 4: - 4:3 - 5: - 5:3 - 6: - 6:3 - 7: - 7:3 - 8: .
Once you have set the timer, the icon will be displayed
on the LCD screen of the remote control. Press this button
again to cancel the timer setting and the icon disappears.
Each time the Heater Button is pressed, the power of the
heater will change. As shown the following: H1- H2-
AUTO（22℃）- OFF（no display）
H1 means the firepalce on Low Heat/750W.
H2 means the fireplace on High Heat/1500W.

16
Press this button to adjust the speed of the flame. There are 3 options: High-
Medium- Low.
The Ember bed /moodlight Button turn the ember bed or moodlight on and off.When
in on position,the display screen of the remote control shows AD1.,when the
number“1”flash,you can set the color with or keys. There are 10 different
colors (AD1-10) and dynamic condition(AD11) to choose from.
Press the Flame button to turn on and off the Flame. When in ON position, the LCD
screen of the remote control shows 6 6 6. Press or or to change
the brightness of each color flame.
7 Day Timer Function
Press once, 7 days from Monday to Sunday will display on the LCD screen of
the remote control, press within 5 seconds to enter 7 day timer function. When
“Sun” flashes, press or to select the day that you want to set, press to
confirm your setting. Then “ON” will be display on the LCD screen of the remote
control, at the same time, digital of time hour flashes, press or to set the
time to turn the fireplace on. After setting the startup time, “OFF” will be displayed on
the LCD screen and press or to set the shutdown time. When the
shutdown time’s set, “AUTO” will be displayed on the LCD screen of the remote
control and the digital of temperature flashes. At this time, you can set the
temperature by or . Now, you have finished setting of this function.
AUTO means fireplace can automatically adjust to the temperature you set. When in
AUTO, you can set the desired temperature with or keys. You can switch
temperature between Celsius and Fahrenheit with or keys.When it is on Auto
mode,fireplace operate at 1500W.

17
When the 7 day timer’s set, the icon will be displayed on the LCD screen of the
remote control. Press again to cancel the 7 da
will disappears.
NOTE: If the 7 day timing and the general timing are set at the same time, the
system will respond to an earlier shutdown time.
Press Refer button to check the settings of 7 day timer. Press or to see the
settings of the day of the week and or the settings of the startup and
shutdown time.
y timer and the icon

1
WIFI OPERATION
IN TALL Tuya mart life
There are 2 ways to install TuyaSmart;
1. Search for “TuyaSmart life” in the APP store on your phone, download and install.
2. Scan the QR code below with your mobile phone.
WIFI ETTING AND FIREPLACE OPERATION
1. Create an account and log in.
2. When you log in, touch “+” (FIG.1) to enter in FIG.2. Touch “others” on the left corner first
and then choose “Connector (Wi-fi)” to enter in FIG.3 to set your Wi-fi account and
password.
FIG.1 FIG. 2 FIG.3

19
FIG.4
3. Press (flame button) on the touch panel of the fireplace for more than 5 seconds
when the fireplace in standby mode. There will be 2 beeps come out from the fireplace
and the (flame button) will flash as well indicating that Wi-fi is in EZ mode. Then
please confirm to go next. (FIG.5)
4. The APP will scan (FIG.6) and add the fireplace to APP (FIG.7) automatically. Please
make sure the Wi-fi account and password you set are correct and Wi-fi signal is good.
5. Touch “Done” to finish Wi-fi setting.(FIG.7)
FIG.5 FIG.6 FIG.7

20
6. Now you are in the interface like FIG.7. You can operate the fireplace via Wi-fi.
FIG.7
NOTE: Turn off the flashing blue Wifi indicator light
Touch the (power button) once, the blue light will stop flashing.