American Changer Corp. AC401-2 Setup guide

©2016 American Changer
Manual AC401-2 082516
American Changer
AC401-2
Installation,
Operation, and
Service Manual
Changing the Industry℠
Installers & Service Technicians
Read and understand the instructions
detailed in this manual.
Owners & Operators
Keep this manual in a safe place to
provide to any service technicians
working on this machine.
American Changer
1400 N.W. 65th Place, Ft. Lauderdale, FL 33309
Tel (954) 917-3009 • Fax (954) 917-3079
www.americanchanger.com www.hoffmanmint.com

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Table of Contents
Section 1 –Product Overview
1.1 –Machine Specifications……………………………………………………………………………………………………………..
2
1.2 –Warranty Information……………………………………………………………………………………………………………….
2
1.3 –Machine Safety…………………………………………………………………………………………………………………………
3
Section 2 –Setup & Installation
2.1 –Setup…………………………………………………………………………………………………………………………………………
5
2.2 –Mounting Instructions……………………………………………………………………………………………………………….
6
Section 3 –Operational Overview
3.1 –Component Description…………………………………………………………………………………………………………..
8
3.2 –Functional Description……………………………………………………………………………………………………………..
10
3.3 –Programming Menu……………………………….…………………………………………………………………………………
10
3.4 –Configuring the Machine…………………..………………………………………………………………………………………
11
3.5 –Out-of-Service Conditions..…………………………….…………………………………………………………………………
16
3.6 –Bill Validator Front Bezel Flash Codes………………………………………………………………………………………..
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Section 4 –Maintenance
4.1 –Bill Validator Maintenance………………………………………………………………………………………………………..
18
4.2 –Coin Hopper Maintenance…………………………………………………………………………………………………………
19
4.3 –Parts List……………………………………………………………………………………………………………………………………
20
4.4 –Warranty Terms and Conditions………………………………………………………………………………………………..
21
©2016 American Changer
All rights reserved. No part of this work covered by
copyrights herein may be reproduced or copied in any
form or by means –graphic, electronic or mechanical,
including photocopying, recording, taping or information
storage and retrieval systems –without the written
permission of American Changer

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Section 1 –Product Overview
1.1 –Machine Specifications
Operating Voltage
12VDC
Power Consumption
120 Watts Max
Operating Temperature
0°F to 120°F / -18°C to 49°C
Battery Type
Sealed Lead-Acid
Battery Life
4-6 weeks on full charge
Cabinet Dimensions
14.25”W x 22.73”H x 12.5”D
36.2cm W x 57.72cm H x 31.75cm D
Machine Dry Weight
62 lbs / 28.12 kg
*Note: Specifications stated herein may vary without notice. Capacities are approximations and may
vary.
1.2 –Warranty Information
PLEASE REFERENCE SECTION 4.4 ON PAGE’S 21 AND 22 FOR AMERICAN CHANGER’S DETAILED LIMITED
WARRANTY AND EXCLUSIVE REMEDIES. SOME HIGHLIGHTS FROM SAID SECTION ARE:
Bill Validators and Bill Dispensers
Validators and Bill Dispensers are warranted for two years from date of purchase.
Coin Hopper(s) and Logic Board
These items are warranted for one year from date of purchase.
COVERED
Manufacturers’ defects in workmanship or materials
NOT COVERED
Damage caused by shipping or physical abuse
Misapplication
Vandalism
End users’ attempt, on their own, to repair components
Cleaning and maintenance
Power surges and lightning strikes
A Return Material Authorization number (RMA #) must be obtained from American Changer Corporation before
returning a unit for repair; warranty or otherwise. A copy of invoices must accompany any and all warranty
work.

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Section 1.3 –Machine Safety
Your safety and the safety of others are very important to
American Changer.
We have provided important safety messages in this manual and on your machine. Always read and
obey all safety messages.
All safety messages will tell you what the potential hazard is, and tell you what can happen if the
instructions are not followed.
This is a safety alert symbol.
This symbol alerts you to potential hazards that can kill or hurt you and others.
All safety messages will follow the safety alert symbol and either “DANGER”,
“WARNING”, or “CAUTION”.
These words mean:
You can be killed or seriously injured if you don’t immediately
follow instructions
You can be killed or seriously injured if you don’t follow
instructions
You can be injured if you don’t follow instructions
The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to
publish a list of substances known to the state of California to cause cancer, birth defects, or other
reproductive harm, and requires businesses to warn of potential exposure to such substances.

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Important Safety Instructions
DANGER: To reduce the risks of severe injury
secure the machine to a stable structure.
WARNING: To reduce the risk of electrical shock,
disconnect all electrical power to the machine
before servicing.
NOTICE: For indoor use only.
NOTICE: Ensure this machine is level when
installed
SAVE THESE INSTRUCTIONS
American Changer does not guarantee machines (products) or services to be 100% secure against criminal
attempts. All machines (products) and services are to be used in accordance with business best practices and the
owner’s or operator’s best judgement.
Installation, use, service and maintenance must be performed in accordance with applicable machine (product)
manuals provided by American Changer and comply with any and all pertinent laws or regulations.
Inspect your machine (product), at a minimum annually, by a qualified service technician.
Dimensions and weights are reasonably close estimates. Specifications in this manual can vary without notice.

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Section 2 –Setup & Installation
2.1 –Setup
NOTICE: THIS MODEL MACHINE IS FOR INDOOR USE ONLY.
Inspect for any connectors or components that may have been dislodged during shipping. The lock and
keys for your changer will be inside the manila envelope along with this manual and other pertinent
information. To install the lock, insert the cylinder into the hole in the middle of the T-handle and push
until it stops. Turn the key until you hear it “snap." Turn the key counterclockwise ¼ turn and remove
the keys.
NOTE: The only way to get a duplicate set of keys made is to save the tag that comes with the keys.
This ID # starts with “AC or ACC ####.” If you purchased Medeco locks with your machine the ID will
begin with “7RA ####.”
SHIPPING DAMAGE: If the machine was damaged in shipping contact your distributor or American
Changer immediately. The shipping carrier needs to be notified in a timely manner.

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TEST: Before permanently installing the machine, do a functional test to verify that there is no shipping
damage to your new changer. Install and connect the battery as shown in the below picture. The
machine is preset to accept $1 and $5 U.S. dollar bills and pay out 4 coins per dollar (unless otherwise
specified at the time of purchase).
Install the battery as shown in Figure 1 and connect the power harness. Fill the hoppers with a minimum
of 100 coins. On the Main Logic Board, turn the switch on the bottom right corner “ON.” The rocker
switch has an “I” and “O” printed on it. When the “I” is pressed down, the changer is “ON.” If the
machine does not function properly please contact American Changer’s Technical Support Department
at service@americanchanger.com or 1-888-741-9840.
2.2 –Mounting Instructions
This machine must be installed in accordance with local codes. If you are unsure in any way what your
local codes are or unsure of anything in the following steps, please hire a licensed professional to
mount your machine.
1. Disconnect the battery and remove it from the cabinet.
2. Remove the hoppers from the cabinet.
3. Locate the 4 punch-outs on the back or side wall of the changer. Using a screwdriver and hammer,
remove the punch-outs by striking them from the inside of the machine.
4. Find an appropriate stable structure which to secure the machine to.
Battery
Power
Harness
Figure 1

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5. NOTICE: BEFORE SECURING ENSURE THE MACHINE IS LEVEL.
6. : PROPERLY SECURE MACHINE (PRODUCT) TO THE FLOOR OR STABLE STRUCTURE
SO THE MACHINE (PRODUCT) CANNOT BE MOVED OR TIPPED. USE STRUCTURAL SOUND
FASTENERS THAT CAN BE PROPERLY TIGHTENED AND SECURE THE MACHINE (PRODUCT)
THROUGH EACH OF THE HOLES IN THE BASE OF THE MACHINE (PRODUCT) TO THE APPLICABLE
SURFACE TO WHICH IT IS BEING SECURED.
7. Verify that the machine is properly secured to the stable structure.
8. Installation is completed.

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Section 3 –Operational Overview
3.1 –Component Description
Coin Hopper(s)
Suzo Evolution Hopper
Applicable Coin Sizes:
Diameter: 21.01mm ~
30.0mm
Thickness: 1.25mm ~ 3.3mm
An option is available to
dispense smaller coins.
Approximate capacity is 1,500
25mm diameter coins.
Asahi WH-3 Hopper
Applicable Coin Sizes:
Diameter: 24.3mm ~ 39.0mm
Thickness: 1.6mm ~ 3.3mm
Approximate capacity is 550
30.8mm (US 50¢) diameter
coins.
Put coins into this opening
Coin Counting Optic
Motor
12-Pin female connector
(located in rear of hopper)
Put coins into this
opening
Coin Exit
Motor
Coin Counting
Sensor
Figure 2
Figure 3

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Bill Validator
This model machine is sold with a Pyramid Acceptors Inc brand Trilogy stackerless validator. It operates
in a “Standard Pulse” mode.
Pin
4-Pin Connector Function
1
Enable Input
2
Credit Output
3
+12VDC Power
4
Supply Ground
12V Universal Board
ccTalk Coin Hopper
(Evolution Hopper)
Out-of-
Service Light
Comp Hopper
(Asahi WH-3)
12VDC Power
Input from
Battery
Bill Validator
4-Pin
1
2
3
4
On/Off
Switch
Up, Down, and Select Buttons.
Used for accessing and
navigating the programming
menu
LCD Display
Figure 4
Figure 5

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3.2 Functional Description
1. Dispense
The machine can only dispense coins.
2. Payment
The machine accepts payment in the form of paper currency only.
3. Sleep/Wake
Mode
After initialization, the machine enters “Sleep” mode. This is to
conserve power. The machine will exit “Sleep” mode when one of the 3
buttons located under the LCD display are pressed or when a bill is
inserted into the bill validator. When one of the buttons is pressed the
LCD display will turn on. When a bill is inserted the LCD display will not
turn on. This is intended to conserve power.
3.3 –Programming Menu
To enter the programming menu, begin by pressing the “Select” button on the 12V Universal main logic
board. Refer to Figure 5.
Use the “Up ” and “Down ” buttons to navigate through the menus. Scroll down to “Exit” and
press the “Select” button to exit the programming menu.
Bill
Create a bill table by inputting values per number of pulses to represent bills.
Payout
Set what the machine is to dispense.
Hoppers
Select between ccTalk, Comp, or Comp+. Note: This is configured from the factory and should not be
changed unless directed by an American Changer representative. If set incorrectly the machine will
not dispense coins properly.
Validator
Select which model validator is being used. Note: This is configured from the factory and should not be
changed unless directed by an American Changer representative. If set incorrectly the machine will
accept bills and not increase the bill count on the LCD display and will cause the machine to not
dispense coins.
Dump
Runs the coin hopper continuously (dump) until all of the coins are dispensed.
Exit
Exit the programming menu.

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3.4 –Configuring the Machine
Unless specified at the time of purchase the machine will need to be configured for your payout prior to
being used. Detailed below is a step by step process on how to configure the AC401-2.
Configuration Sequence
1. Set up the bill table.
The machine can be configured for 7 bill denominations.
A. With the machine powered on press any of the three buttons under the LCD to turn the
LCD display on.
B. When the Total screen appears, press the “Select”button to enter the configuration
menu.
C. The first selection is “Bill”. Press the “Select”button to enter the bill table setup menu.
Figure 7
Figure 6

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D. Select the desired pulse number (01-07) by using the “Up ” and “Down ” buttons.
Pressing the “Select” button advances you to the next screen. Note: This number must
match the number of pulses sent by the bill validator. If you are unsure please contact
American Changer Corp.’s Technical Support department at
service@americanchanger.com or call toll free at 1-888-741-9840.
E. The next screen is the “Increm” screen. This setting controls what the next screen’s value
increments by. There are three possible choices: 1, 100, and 1000. Pressing the “Select”
button will advance you to the next screen.
a. Selecting 1 will adjust the next screen by 1 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 0001
b. Selecting 100 will adjust the next screen by 100 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 0100
c. Selecting 1000 will adjust the next screen by 1000 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 1000.
Figure 8
Figure 9

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F. The next screen is the “Denom” screen. On this screen a denomination will be assigned
to the selected pulse number. Use the “Up ” and “Down ” buttons to adjust the
denomination value. When done press the “Select” button to save the settings.
2. Set up the payouts.
Detailed in this section is how to set up the payout.
A. With the machine powered on press any of the three buttons under the LCD to turn the LCD
display on.
B. When the Total screen appears, press the “Select”button to enter the configuration menu.
C. The second selection is “Payout”. Scroll down using the “Down “ button to navigate to
the “Payout” setup menu. Press the “Select”button to enter the Payout setup menu.
Figure 10
Figure 11
Figure 12

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D. Using the “Down “ button navigate to the denomination you wish to setup a payout for.
Press the “Select”button to advance to the next screen.
E. The next screen is the “Increm” screen. This setting controls what the next screen’s value
increments by. There are three possible choices: 1, 100, and 1000. Pressing the “Select”
button will advance you to the next screen.
a. Selecting 1 will adjust the next screen by 1 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 0001
b. Selecting 100 will adjust the next screen by 100 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 0100
c. Selecting 1000 will adjust the next screen by 1000 each time the “Up ” and
“Down “ buttons are pressed.
Example 0000 will change to 1000.
Figure 13
Figure 14

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F. The next screen is the “Value L” (ccTalk Hopper) screen. Using the “Up “ and “Down “
buttons change the number shown to indicate the value of the coin being dispensed from
“HopperL”. Pressing the “Select” button will advance you to the next screen.
G. The next screen is the “Amount L” screen. On this screen the quantity of coins to be
dispensed is entered. Use the “Up “ and “Down “ buttons to set the quantity of coins
to dispense. Pressing the “Select” button will advance you to the next screen.
H. The next screen is “Value C” followed “Amount C”. Both menus are for configuring the
Asahi WH-3 hopper. Repeat steps F and G respectively to complete the payout setup.
Figure 15
Figure 17
Figure 16

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3.5 –Out-of-Service Conditions & Error Codes
System
Failures
Below are conditions that will cause the machine to go into an
“Out-of-Service” mode.
If the unit is in sleep mode when an error occurred, the fail
lamp will flash indicating that an error occurred.
If the error is not cleared and a bill is inserted, the validator
will not accept the bill and the fail lamp will have a stronger
flash.
After inactivity from either a switch press or a bill detection,
the unit re-enters sleep mode.
Coin
Hopper
Coin Hopper Error Conditions
Low Comp
Compact hopper (Asahi WH-3) coin level is low.
Compact
TimeOut
The compact hopper did not complete the payout in time.
OptoBlkd
ccTalk hopper optic sensor is blocked.
Fraud
ccTalk hopper optic sensor detected a fraud attempt.
Low
ccTalk hopper coin level is low.
No Comm
The main logic board is unable to communicate with the cctalk
hopper.
Current
ccTalk hopper motor current level is higher than normal
operational range.
TimeOut
ccTalk hopper did not complete the payout in time.
Checksum
ccTalk hopper’s internal firmware has a checksum error (fatal
error)
Other
Errors
Miscellaneous Error Conditions
Bill Jam
Bill validator opto sensor was blocked for longer than 50
seconds
Low Batt
The battery voltage has reached 10VDC

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3.6 –Bill Validator Front Bezel Flash Codes
When an error occurs with the bill validator it will indicate the error by flashing the front LEDs on the
bezel. Below is a table detailing the errors that may occur in the AC401-2.
Flash Code
Meaning of Flash Code
Corrective Action
1 Flash
Something is in the note path.
Remove the Lower Transport to
inspect for foreign objects. Clean
if necessary.
5 Flashes
The acceptor is defective.
Replace the acceptor.
10 Flashes
Configuration Mode has been
entered. (The Diagnostic
Pushbutton may have been
pressed and held accidently if
you did not intend to enter this
mode)
Configuration Card must be
inserted into the acceptor or
cycle power to the acceptor to
exit this mode.
Rapid Flashing
The acceptor has detected a
stringing attempt, or the optical
anti-string sensor is dirty.
Remove the Lower Transport
and clean the optical anti-
stringing sensor pair openings.
These sensor openings are
located on the Lower Transport,
between the second and third
roller and to the far left and right
of the note path. It is
recommended to clean all of the
sensors at this time, both the
entire upper and lower halves of
the note path. Reinstall the
Lower Transport and cycle the
power.

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Section 4 –Maintenance
: DISCCONECT ALL ELECTRICAL POWER TO THE MACHINE BEFORE SERVICING.
4.1 –Bill Validator Maintenance
The Trilogy Series note acceptor is relatively maintenance free. An occasional cleaning is all that is
needed to keep the acceptor in top operation. To clean the acceptor:
Remove power from the machine.
Unplug the I/O connector and/or power connector from the side of the acceptor.
Remove the Lower Transport by pushing in the latch located on the bottom of the acceptor at
the rear. Gently pull the Lower Transport out of the assembly.
Clean the note path using a soft cloth or towel. Do not use any cleaners other than a 50/50
mixture of water and isopropyl alcohol.
NOTE: Pay particular attention to the gray oval pieces of plastic in the lower and upper transport area
and the Optical Anti-stringing (OAS) sensors located in the lower transport plate (on each inside edge
of the plate). They all must be cleaned well for proper operation.
Do not use any oils or silicon spray on the acceptor!
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