Alberici Hira 2 Series User manual

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Hira 2 Mini, Midi,Maxi standard display
Operator’s Manual
Rev. 201 EN
HIRA 2
Operator’s Manual
Progettazione e produzione di sistemi di pagamento e accessori per macchine Gaming, Vending e Car-Wash Design
andmanufacture ofpaymentsystemsandaccessoriesfortheIndustriesofGaming, VendingandCarWash

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CONTENTS
1. Package content: ..........................................................................................................................4
2. Components description...............................................................................................................4
3. Product description ......................................................................................................................5
4. Warning........................................................................................................................................5
5. Installation....................................................................................................................................6
6. Operation......................................................................................................................................9
7. System configuration…………………………………………………………………………..11
8. Messages……………………………………………………………………………………….22
9. Cleaning of the Note Validator ..................................................................................................24
11. Disposal of the product...............................................................................................................25
12. Terms of Guarantee....................................................................................................................25
13. Customer Service........................................................................................................................25
STORICO REVISIONI
Revisione n°
Data
Modifica
Note
Creazione 1.00
30.12.14
Creazione
FW v. 1.14 (scheda CMS Full)
Rev. 1.01
18.02.15
Funzioni abilitazione/disabilitazione e erogazione via GSM.
FW v. 1.16
Rev. 1.02
10.03.15
Aumentato timeout visualizzazione valore svuotato. Inserito 1’
Timeout di uscita in menu svuotamento
FW v. 1.18
Rev. 1.03
27.06.15
Abbassato timeout cancellazione automatica credito residuo
FW v. 1.19
Rev. 1.04
29.04.16
Inserito lettore ACS
FW v. 1.23
Rev. 2.00
07.03.19
Uniformato manuale con edizione italiana
FW v. 1.26
Rev. 2.01
04.06.20
Integrazione VPOS Touch Nayax
FW v. 1.38.04NL

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Dear Customer,
we would like to thank you and congratulate for your choice. We trust that you will appreciate the
quality and performance of the HIRA TWO automatic Change Machine.
This machine operates by cctalk protocol, the well-established serial communication mode that
provides security and precision.
1. Package content
The package contains:
1. the Alberici HIRA 2 / Hira 2 Maxi Change machine
2. 1 pair of keys
3. the power cable (see inside of money box)
4. the instruction manual (this manual)
This product has been packed with the utmost care. In the case that you receive it damaged or
incomplete, please notify immediately your findings to the Carrier.
2. Components description
E
A
D I
P
L
G
M
F
POS.
COD.
DESCRIZIONE
A
A-CM0249
Power Switching box RD-125
B
SH-5A21
ChangeOne CMS ARM board
C
AA-0177
Hub pcb for Peripheral units
D
K-02C-020070
2 x HopperOne S11 ccTalk STD
E
AA-0309
AA-0315
AA-0333
SECTOR 100 capacity extension (HIRA 2 Mini)
SECTOR 300 capacity extension (HIRA 2 Midi)
SECTOR 100 capacity extension (HIRA 2 Maxi)
F
LB-LU01-0004
or else:
LB-MU02-0004
BillyOne ccTalk note validator
or else:
OryOne ccTalk (stackered) note validator
G
PL-MK21-ET6H
Halo quick-fix square 21 RGB pushbutton
H
AM-1509
Flat key lock L=21mm keyed different
I
AM-1305, else
HR1-011A-P00
Plastic “A” coinbox, or else
Metal coin box
L
GE-66SC
AL66S coin acceptor
M
IM-N000-0L10
PP coin entry slot
(N)
C-140102
VPOS Touch Nayax 3G EU-Marshall
(O’)
A-CM0059
Interface pcb for VPOS Touch Nayax
(O”)
A-CM0068
Interface pcb for WL Valina POS
(P)
CH-BC01-0001
ACS RFID Card/Key reader
Please read carefully this handbook, to obtain the most from your machine.
O’/ O”
N
C

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3. Product description
3.1 General data
Technical specs:
HIRA 2
Size:
Weight:
Voltage:
Nominal power:
Operation temperature:
Installation:
Coin capacity:
Components:
Power supply unit
Control board
Note validator
Pay-out Hopper
Coin acceptor
POS Terminal (option)
RFID reader (option)
Remote audit (option)
See page 6
Mini: 30 Kg (50 with floor-stand) - Midi: 39 Kg (59 Kg with floor-stand) –Maxi:35
Kg (55 with floor-stand)
230 Vac - 50 Hz
340 W max
0°C ÷ +50°C
Desktop or on floor-stand or wall-mount, indoor
Mini: 4000 - Midi: 5600 - Maxi: 7200
Power switching 340W
CHANGEONE CMS with DISPLAY LCD 2x16
BILLYONE, or else: ORYONE (with stacker)
2 x HopperOne S11 or AH4 (also together)
AL66S cctalk
VPOS Touch Nayax, or preset for Worldline Valina
ACS RFID Card/Key reader
Alberici GSM-GPRS or GPS/GSM/GPRS (*)
Notice: Euro is the preset currency. If you require a different currency, please request your currency before placing your
order.
(*) The system requires that the B-to-B Alberici SIM card is inserted into the Hermes module SIM slot, and
that a subscription is entered into the ARGO Portal, in order to control the machine via the Internet.
3.2 Available functions
- Change of notes and coins into 1 or 2 denomination coins/tokens, at User’s choice
- Change of notes and coins into 1 denomination tokens, with cash change returned
- Purchase of tokens by POS transaction
- Control of accounts via display (by on-board keys)
- Programmable via menu (by on-board keys)
- Change of display language by external “LANGUAGE/SEL” pushbutton, at User’s choice.
4. Warning
- Comply with the instructions in this manual
- Switch power off before any maintenance operation
- Use only within the recommended temperature/humidity range
- Do not expose the machine (and especially the mote acceptor front plate) todirect
sun light or to incandescent light (> 3000 Lux)
- When in presence of car exhaust gas or smoke, clean and check the components (the note acceptor
in particular) regularly and frequently.
- Do not favour contact with dusts or chemical moisture or sprays, water or other liquids
- Install indoor
- Wipe clean by a dry piece of cloth (or slightly wet withalcohol)
- Do not use thinners or organic solvents
- The note acceptor could reject (or get jammed by) stained notes, or worn out, wet, wrinkled, torn,
dog-eared, oil-smeared, with sticking tape or similarly affected.
- Clean monthly the sensors of the note acceptor. Remove paper dust that has accumulated on the
drive wheels, by a clean piece of cloth or a cotton swab. Do not use alcohol nor solvents orscrapers
!

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5. Installation
PAY ATTENTION: IT IS ESSENTIAL TO FASTEN THE MACHINE TO A
SOLID WALL BY USING RELIABLE EXPANSION BOLTS.
IT IS RECOMMENDED THAT YOU MAKE USE OF THE WALL-MOUNT
SLAB (ref. HRP-021A-V06 for HIRA 2 Mini, HRM-AM15-V06 for HIRA 2
Midi, HRS-015A-V06 for HIRA 2 Maxi) .
All measures in mm
Put the Change Machine in place and fasten it
to the wall by expansion bolts through the “x”
holes in the rear side of the cabinet. Keep the
on-off switch accessible. In addition, the
machine can be secured to the floor: the large
holes at the foot allow securing the machine
by a binding chain.
The fastening slab allows to easily securing
the machine to the wall. Once fixed the slab
to the wall, the machine can be either fastened
to it by screws (“Z” holes), or just hung upon
the slab’s hooks, so as to remove it at ease.
!
Mini
Maxi
Midi

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WALL-MOUNT SLABS:
HRS-015A-V06 for HIRA 2 Maxi
430
Preparethetunnelforthe
power cable in the wall
(corresponding to “Y”
Holein theslab).
Fasten the slab to the
wall by sturdy expansion
bolts, through the 6
“X” (12 mm) holes.
Connectthecabletoitssocketbehindthe
machine,andhangthelatteronthe4“W”
supporting hooks.
FixthemachinetotheslabbyM8screws
throughthethree“Z”threadedholes,ifyou
donotplantooftenremoveandre−hang
themachineupto its ”y” hooks.
HRM-AM15-V06 FOR HIRA 2 MIDI
430
Preparethetunnelforthe
power cable in the wall
(corresponding to “Y”
Holein theslab).
Fasten the slab to the
wall by sturdy expansion
bolts, through the 6
“X” (12 mm) holes.
Connect the cable to its
socketbehindthemachine,
andhangthelatteronthe4
“W” supporting hooks.
FixthemachinetotheslabbyM8screws
throughthetwo“Z” threadedholes,ifyou
donotplantooftenremoveandre−hang
themachineuptoits ”y” hooks.
12
12
135
135
45
430
430
45
45
45
40
40
45
45
70
70
70
220
250
220
250
70
625
760

HRP-021A-V06FOR HIRA2MINI
430
Preparethetunnelforthe
power cable in the wall
(corresponding to “Y”
Holein theslab).
Fasten the slab to the
wall by sturdy expansion
bolts, through the 6
“X” (12 mm) holes.
Connectthecabletoitssocketbehindthe
machine,andhangthelatteronthe4“W”
supporting hooks.
FixthemachinetotheslabbyM8screws
throughthetwo“Z” threadedholes,ifyou
donotplantooftenremoveandre−hang
themachineuptoits ”y” hooks.
PREPARATION FOR USE:
PAY ATTENTION: FILL THE HOPPERS ONLY WHEN THE MACHINE IS OFF
Open the door and locate extensions capacity on top of the hopper.
Unlock the latch A (white slide) of the cover and slide
the latter fully out towards the outside, until is positioned
as a pilot chute: pour into the hopper the coins or tokens to
be dispensed as change.
Unlock again the latch A and slide the cover back
to “closed” position.
Close the door of the machine.
Plug the power cable in, and turn the main switch on.
Component check and self-setting shall start automatically. At the end, a message will inform that
the machine is ready for operation, showing what coin(s) (tokens) value(s) will be paid in exchange
for notes and coins introduced, as well as a welcome wording.
This message takes shifts with:
As soon as the control board enables the note acceptor, the latter’s front slot flashes once in blue
colour for each enabled note, or once in red for each disabled note. For instance, if the 5, 10, 20
Euro notes are enabled, and the 50 and 100 Euro notes are disabled, the front slot will flash 3 times
in blue colour and 2 (twice) in red.
The machine is now ready to operate.
12
140
CHANGES TO
2,00 € - 1,00 €
CHANGEONE
Promo
120
50
45
40
60
45
70
180
470

6. Operation
Three buttons are available: “1” and “2” (“SEL-“ and “SEL+” allow the User to choose the coin (or
token) denomination he wants back as change; third button allows the user to choose the language
he wants on the display (English, French, German, Italian and Dutch are available. Ask before
placing order for other languages options). The machine offers two different modes of operation,
depending on whether the operation mode is set to AUTOMATIC MODE or to MANUAL MODE.
6.1 MANUAL MODE
6.1.1 CASH: when money is inserted (or when the value of one token is reached), the button(s) will
lit up green . Press the button corresponding to the change (token) desired. If the machine is set to
Tokens+Change, it will be possible to choose the desired number of tokens.
If the machine is set to Tokens or to Tokens+Change, and the Bonus has been set, introduce money
until the searched amount is reached, then press the OK button.
6.1.2 POS: POS operation is available if the machine menu has been set up to deliver Tokens only.
If the machine is set for dispensing Coins, POS operation will be automatically disabled. POS will
be available only if the machine is equipped with single-coin Hoppers; the configuration menu in
machines equipped with multi-coin Hopper Discrimjnator shall make the POS option unavailable.
The display prompts to touch the “SEL“ button if purchase by credit/debit card is desired:
press the “SEL“ button, the display will show:
- Lean your RFID ChipCard against the POS Terminal: you will be invited to select how many
tokens must be purchased: touch the “SEL+” button as many times as necessary to obtain the
desired quantity. Then confirm by the OK button.
SEL+ … SEL - > OK
- You will now be prompted to choose the value of the tokens that must be purchased (that is,
which denomination; that is, from which hopper): make your choice, ex. 1€ Token:
-then press the “OK” button, so that the machine will dispense the selected number of tokens,
and the bank network will deduct the equivalent amount from your ChipCard account.
6.2 AUTOMATIC MODE
6.2.1 CASH: when a note or coin is inserted, the credited amount is displayed, and the control board
starts the pay-out by the hopper(s). The machine combines the coins contained in the hoppers. If the
machine is set to Tokens+Change, all the tokens that can be bought by the inserted sum will be
dispensed, with the back change in addition. At the end of the payout cycle, the display will show
both the inserted amount as well as the amount paid out.
6.2.1.A PAY-OUT TABLE ENABLED AND PROGRAMMED: when a note or coin is inserted, the
display shows the credited amount, and the machine shall pay-out according to the combination that
the Operator has pre-programmed for the amount inserted (see section 7.3.5 B DISPENSING MODE
SETUP). By enabling such pay-out table from the menu settings, the display will allow the User to choose
and purchase only among the preset payment levels. See setting flow-chart in section 7.3.5 B.
Press SEL to
start CARD mode
INSTRUCTIONS ON
THE POS SCREEN
Select
Token 1
Credit 8,00€
Tokens paid 3
Choose Value
Token > 1,00€
Select
Token 3

6.2.2 POS: POS payments shall only allow to obtain tokens. If the machine is set for dispensing
coins, POS operation will be automatically disabled. POS will be available only if the machine is
equipped with single-coin Hopper; in machines equipped with multi-coin Hopper Discriminator
the configuration menu shall make the POS option unavailable. Operation takes place as described
in section 6.1.2 POS above.
WARNING: If there are not enough coins/tokens in the hopper to fulfil the whole payout request, the
remaining credit shall be displayed and retained in memory. Switch off the machine, fill the hoppers, and switch on
again: the remaining credit shall be paid out.
An alternative option is to set the Remaining Credit Menu (see section 7.3.14) so as to cancel the remaining credit -
and at the same time record it in the Accounts menu - by switching the machine off and on again.
6.3 RECHARGE OF CARD / KEY
When equipped with the ACS Card/Key reader (see 7.3.5D), the Money Changer can operate as
recharger of credit for User Card/Keys. These can then be used to purchase services or goods
from nearby self-service dispensers or distributor kiosks, provided that the ACS readers in such
kiosks have been initialized with the same PIN as the one in the Change Machine. When the User
Card/Key is in the Hira ACS reader, and money is introduced, the display will prompt for
pressing any green-lit button to load the credit onto the Card/Key.
6.4 OPERATIONS WITH RFID CARD/KEYS
If the machine is equipped with the ACS Reader for the RFID Card/Keys, it is possible to use such
Card/Keys to obtain or perform useful functions, according to which type of Card/Key is inserted.
6.4.1 Operation with User Card/Key
When inserting a compatible RFID User Card/Key (must be
initialized with the same password as the RFID reader - see
section 7.3.5D SET UP CASHLESS), the available credit gets
shown, and a pushbutton will lit up and flash green.
If more credit must be loaded, insert coins and/or notes
until the desired value is attained, then wait until the
storing message (“Data are being stored”) disappears,
then remove the Card/Key now loaded with new credit.
The Card/Key can now be used to buy services/products
from machines equipped with ACS reader provided that such
ACS readers too have been initialized with the same password as the RFID reader of the machine.
6.4.2 Operation with Service or Master Card/Key (see also section 7.3.5D)
Insert the Service Card/Key (white) or the Master Card/Key (black) in the ACS reader to get access
to the Service Menu (no need to open the machine). The Service menu allows to: 1) initialize the
User Card/Keys, as well as to 2) check the AccountsData. By the Service Card/Key, operators can
reset the Partial Accounts. By the Master Card/Key, the operator can reset all Accounts data and can
also - if the machine is connected to the printer - print out the Account records (see menu steps next page).
Press green button
to load credit
Available Credit:
NN,nn