AMT Datasouth Fastmark M7XPd User manual

© September 2016 AMT Datasouth Corp.
Fastmark M7XPd
Thermal Barcode Printer
(Direct & Transfer)
User’s Guide
Document # 121771

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Copyright Declaration
Information in this manual is subject to change without notice and does not represent a
commitment on the part of AMT Datasouth Corporation. No part of this manual may be
reproduced or transmitted in any form by any means, for any purpose other than the
purchaser’s personal use, without the expressed written permission of AMT Datasouth
Corporation.
Trademark Credits:
•CG is a registered trademark of Agfa Corporation.
•CG Triumvirate Bold Condensed font is under license from the Monotype
Corporation.
•Windows is a registered trademark of Microsoft Corporation.
•All other trademarks are property of their respective owners.
Regulatory Statement:
UL 60950-1(2nd Edition)
CSA C22.2 No.60950-1-07 (2nd Edition)
120VAC ~ 60Hz ~ 2.0A
LISTED
I.T.E.
E178707
CE CLASS A
EN 55022, EN 55024
EN 61000-3-2 / EN 61000-3-3
EN 60950-1
EN 60950-1/A1:2010
AS/NZS CISPR 22 (Class A)
http://www.amtdatasouth.com/support-1/downloads/
FCC CFR Title 47 Part 15B, Class A ICES-003, Class A
This equipment has been tested and found to comply with the limits for a Class A digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference when the equipment is operated in a commercial environment.
This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in
accordance with the manufacturer’s instruction manual, may cause harmful interference with radio
communications. Operation of this equipment in a residential area is likely to cause harmful
interference, in which case you will be required to correct the interference at your own expense.
This Class A digital apparatus complies with Canadian ICES-003.Cet appareil numérique de la classe A
est conform à la norme NMB-003 du Canada.

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User Caution...................................................................................................................5
Packaging.......................................................................................................................6
Unpacking the printer ....................................................................................................................................6
Removing protective material........................................................................................................................6
Introduction....................................................................................................................7
Product ..........................................................................................................................................................7
Model configuration .......................................................................................................................................7
Printer Overview ............................................................................................................8
Front view......................................................................................................................................................8
Interior view ...................................................................................................................................................9
Rear view.....................................................................................................................................................10
Operator Controls........................................................................................................11
Display panel...............................................................................................................................................11
Indicators.....................................................................................................................................................11
Key functions...............................................................................................................................................12
Touch Screen ..............................................................................................................................................12
Installation....................................................................................................................14
Setting up the printer ...................................................................................................................................14
Loading ribbon.............................................................................................................................................14
Removing used ribbon.................................................................................................................................17
Loading media roll .......................................................................................................................................19
Loading fan fold media ................................................................................................................................24
Loading media in peel mode .......................................................................................................................25
Adjusting print head pressure......................................................................................................................28
Print head burn line adjustment:..................................................................................................................29
Ribbon flow adjustment (wrinkle removal):..................................................................................................30
Control Panel................................................................................................................32
LCD Menu....................................................................................................................................................32
Main Menu Overview...................................................................................................................................32
PALTM Print and Program Overview...........................................................................46
PALSECURE ON DEMAND™ ....................................................................................................................46
Traditional Printing.......................................................................................................................................46
Legacy Data Stream Interpretation..............................................................................................................46
Standalone/Downtime Applications.............................................................................................................47
Table of Contents

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Diagnostic Tool............................................................................................................49
Start Diagnostic Tool ...................................................................................................................................49
Printer Function ...........................................................................................................................................50
Setting Ethernet by Diagnostic Utility ..........................................................................................................50
Using USB interface to setup Ethernet interface.........................................................................................51
Using RS-232 interface to setup Ethernet interface...............................................................................52
Using Ethernet interface to setup Ethernet interface .............................................................................53
Troubleshooting...........................................................................................................55
Common Problems......................................................................................................................................55
Maintenance.................................................................................................................59
Tools and Methods......................................................................................................................................59
Table of Contents

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User Caution
⚫Any changes or modifications not
expressly approved by the grantee
of this device could void the user's
authority to operate the equipment.
⚫Before connecting or disconnecting
the interface cable, be sure to turn
off the printer.
⚫Hazardous moving parts in cutter
module. Keep finger(s) and other
body parts away.
⚫Unpack the printer. Make sure that the
printer body and all accessories are
included in the package and no parts are
damaged.
⚫Do not use the printer in a location
exposed to direct sunlight or close to a
heater or other heat generating
equipment.
⚫Place the printer on a rigid, horizontal
base in a location that is free of vibration.
Operational safety
CAUTION
Cautions in setting up
ATTENTION
⚫Mechanical and electrical repairs
should be conducted by qualified
service personnel.
⚫Refer to the product label (back of the
printer) and verify your power source
exactly meets those requirements.
⚫Do not use this product near heat or
water.
⚫Unplug this product from the power
outlet before cleaning.
⚫The main circuit board includes real
time clock feature and has lithium
battery CR2032 installed. Risk of
explosion if battery is replaced by an
incorrect type. Dispose of used
batteries according to the
manufacturer instructions.
⚫Do not turn off the printer during printing,
as this may lead to a malfunction.
⚫Refer to print adjustments in this manual
before attempting alignments.
“VORSICHT”
Explosionsgefahr bei unsachgemäßen Austaush der Batterie. Ersatz nur durch denselben oder einem
vom Hersteller empfohlenem ähnlichen Typ. Entsorgung gebrauchter Batterien nach Angabren des
Herstellers.
Any changes or modifications not expressly approved by the grantee of this device could void the
user's authority to operate the equipment.

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Packaging
Unpacking the printer
Removing protective material
1. Open the packing box, remove the printer. Open right cover and remove
foam block from printhead assembly. Remove paper between printhead
and platen.
2. If any parts are missing, please contact the Customer Service
Department of your purchased reseller or distributor.
3. It is recommended to keep packaging materials for future use if needed.
USB Cable
AC Power Cord
CD ROM
Quick Start Guide
Printer

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Introduction
Product
Thank you for purchasing your AMT Datasouth bar code printer.
This printer is designed with a die-cast aluminum chassis and print mechanism,
metal cover with large clear media view window, which ensures it working in
extreme and heavy duty industrial environments and applications.
With touch color display, printer status can be managed easier and operated
more user friendly. The moveable sensor design can accept a wide range of
label media. All of the most frequently used bar code formats are included. Fonts
and bar codes can be printed in any one of the four directions.
This printer has built-in the high quality, high performance MONOTYPE
IMAGING® True Type font engine and one CG Triumvirate Bold Condensed
smooth font. With flexible firmware design, user can also download the True
Type Font from their PC into printer memory for printing labels. Besides the
scalable font, it also provides a choice of five different sizes of alphanumeric
bitmap font, OCR-A and OCR-B fonts. By integrating rich features, it is the most
cost-effective and high performance printer in its class!
❖Applications
❖Industrial-duty printing
❖Healthcare patient safety
❖Work in process
❖Distribution
❖Shipping/ receiving
❖Electronics & jewelry labeling
❖Compliance labeling
❖Order fulfillment
❖Distribution
❖Ticketing
Model configuration
❖Memory 128MB/128MB +SD Card
RS-232, Centronics, USB, USB Host, Internal Ethernet
❖203/300 & 600dpi
❖14ips max
❖Print Length 450in

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Printer Overview
Front view
1. LED indicators
2. Touch screen
3. Front panel buttons
4. Media view window
5. Paper exit chute
6. Printer right side cover
1
2
3
5
4
6

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Interior view
1. Ribbon rewind spindle
2. Ribbon release button
3. Print head pressure adjustment knobs
4. Z axis mechanism adjustment knob
5. Ribbon tension adjustment knob
6. Print head release lever
7. Media sensor lock knob
8. Ribbon supply spindle
9. Media guide bar & Rear label guide
10. Label roll guard
11. 3” label entrance chute
12. External label entrance chute
13. Damper
14. Print head
15. Platen roller
16. Media sensor
17. Front label guide
1
2
3
4
5
6
7
8
9
10
11
12
13
15
16
17
14

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Rear view
1. External label entrance chute
2. Power cord socket
3. Power switch
4. Ethernet interface
5. *SD card socket
6. USB interface
7. USB host
8. RS-232C interface
9. GPIO interface (Optional)
10. Centronics interface
Note:
❖The above interface picture is for
reference only. Please refer to the
product specification for the
interfaces availability.
❖SD card slot, Ethernet interface and
USB Host interface are standard
interfaces for “M7XP”models.
❖GPIO interface is optional.
4
5
6
7
8
9
10
2
3
1

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Operator Controls
Display panel
Indicators
LED
Status
Indication
POWER
Off
The printer power is turned off
On
The printer power is turned on
ON-LINE
On
Printer is ready
Blinking
Pause
Downloading data into printer
ERROR
Off
Printer is ready
On
“Carriage Open” or “Cutter Error”
Blinking
“No Paper”, “Paper Jam”, “No Ribbon”or “Clean Data”
Keys
Printer name
Icons
Printer firmware version
Touch screen
LED’s
Company Logo

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Key functions
Touch Screen
Tap a menu Icon to open and use.
Key
Function
1. Enter the menu
2. Exit from a menu or cancel a setting and return to the previous menu
Pause/Resume the printing process
Advance one label
Scroll up the menu list
Scroll down the menu list
Enter/Select cursor located option
Return
Red indicates
selection
Next page
Up page

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Scroll down
Scroll up
Set

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Installation
Setting up the printer
1. Place the printer on a flat, secure surface.
2. Make sure the power switch is off.
3. Connect the printer to the computer with the provided USB cable.
4. Plug the power cord into the AC power cord socket at the rear of the
printer, and then plug the power cord into a properly grounded power
outlet.
Loading ribbon
1. Open the printer right side cover.
Verify the printer power switch is in the OFF
position before installing the power cord.

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2. Push the release lever to open the print head mechanism.
3. Install the ribbon onto the supply spindle.
Do Not push the release button when installing
the ribbon. The release button is only used when
removing the ribbon.

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4. Thread the ribbon through the sensor slot, and then through the open
space in between printhead and platen.
5. Wrap the ribbon onto the rewind spindle. Turn the spindle clockwise 3~5
complete turns. Verify the ribbon is properly stretched/flat without
wrinkles.
Do Not push the release button when installing
the ribbon. The release button is only used when
removing the ribbon.
Ribbon sensor
Ribbon

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6. Close the print head mechanism making sure the latches are engaged
securely.
Removing used ribbon
1. Cut ribbon between guide and rewind spindle.
Ribbon Routing

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2. Push green button to release ribbon from the spindle.
3. Pull off used ribbon.

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Loading media roll
1. Open the printer right side cover.
2. Push the printhead release lever to open the mechanism.

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3. Move the label guard across the spindle and lay it down horizontally.
4. NOTE: The 3” label spindle can be removed to support a 1” core, by
removing two screws.
2
3
1
Remove 3” spindle
Remove Screws