AMX Modero Viewpoint MVP-5200i User manual

Installation Guide
Touch Panels
Battery Replacement
& Firmware Upgrade
5.2" Modero® ViewPoint® Touch Panels
MVP-5200i
MVP-5150
MVP-5100
Initial Release: 12/17/2009

AMX Limited Warranty and Disclaimer
This Limited Warranty and Disclaimer extends only to products purchased directly from AMX or an AMX Authorized Partner which
include AMX Dealers, Distributors, VIP’s or other AMX authorized entity.
AMX warrants its products to be free of defects in material and workmanship under normal use for three (3) years from the date of
purchase, with the following exceptions:
• Electroluminescent and LCD Control Panels are warranted for three (3) years, except for the display and touch overlay compo-
nents are warranted for a period of one (1) year.
• Disk drive mechanisms, pan/tilt heads, power supplies, and MX Series products are warranted for a period of one (1) year.
• AMX lighting products are guaranteed to switch on and off any load that is properly connected to our lighting products, as long
as the AMX lighting products are under warranty. AMX also guarantees the control of dimmable loads that are properly con-
nected to our lighting products. The dimming performance or quality there of is not guaranteed, impart due to the random combi-
nations of dimmers, lamps and ballasts or transformers.
• AMX software is warranted for a period of ninety (90) days.
• Batteries and incandescent lamps are not covered under the warranty.
• AMX AutoPatch Epica, Modula, Modula Series4, Modula CatPro Series and 8Y-3000 product models will be free of defects in
materials and manufacture at the time of sale and will remain in good working order for a period of three (3) years following the
date of the original sales invoice from AMX. The three-year warranty period will be extended to the life of the product (Limited
Lifetime Warranty) if the warranty card is filled out by the dealer and/or end user and returned to AMX so that AMX receives it
within thirty (30) days of the installation of equipment but no later than six (6) months from original AMX sales invoice date. The
life of the product extends until five (5) years after AMX ceases manufacturing the product model. The Limited Lifetime Warranty
applies to products in their original installation only. If a product is moved to a different installation, the Limited Lifetime Warranty
will no longer apply, and the product warranty will instead be the three (3) year Limited Warranty.
All products returned to AMX require a Return Material Authorization (RMA) number. The RMA number is obtained from the AMX
RMA Department. The RMA number must be clearly marked on the outside of each box. The RMA is valid for a 30-day period. After
the 30-day period the RMA will be cancelled. Any shipments received not consistent with the RMA, or after the RMA is cancelled, will
be refused. AMX is not responsible for products returned without a valid RMA number.
AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost
savings, incidental damages, or consequential damages. AMX is not liable for any claim made by a third party or by an AMX Autho-
rized Partner for a third party.
This Limited Warranty does not apply to (a) any AMX product that has been modified, altered or repaired by an unauthorized agent or
improperly transported, stored, installed, used, or maintained; (b) damage caused by acts of nature, including flood, erosion, or earth-
quake; (c) damage caused by a sustained low or high voltage situation or by a low or high voltage disturbance, including brownouts,
sags, spikes, or power outages; or (d) damage caused by war, vandalism, theft, depletion, or obsolescence.
This limitation of liability applies whether damages are sought, or a claim is made, under this warranty or as a tort claim (including
negligence and strict product liability), a contract claim, or any other claim. This limitation of liability cannot be waived or amended by
any person. This limitation of liability will be effective even if AMX or an authorized representative of AMX has been advised of the
possibility of any such damages. This limitation of liability, however, will not apply to claims for personal injury.
Some states do not allow a limitation of how long an implied warranty last. Some states do not allow the limitation or exclusion of inci-
dental or consequential damages for consumer products. In such states, the limitation or exclusion of the Limited Warranty may not
apply. This Limited Warranty gives the owner specific legal rights. The owner may also have other rights that vary from state to state.
The owner is advised to consult applicable state laws for full determination of rights.
EXCEPT AS EXPRESSLY SET FORTH IN THIS WARRANTY, AMX MAKES NO OTHER WARRANTIES, EXPRESSED OR
IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. AMX
EXPRESSLY DISCLAIMS ALL WARRANTIES NOT STATED IN THIS LIMITED WARRANTY. ANY IMPLIED WARRANTIES THAT
MAY BE IMPOSED BY LAW ARE LIMITED TO THE TERMS OF THIS LIMITED WARRANTY. EXCEPT AS OTHERWISE LIMITED
BY APPLICABLE LAW, AMX RESERVES THE RIGHT TO MODIFY OR DISCONTINUE DESIGNS, SPECIFICATIONS, WARRAN-
TIES, PRICES, AND POLICIES WITHOUT NOTICE.

AMX Software License and Warranty Agreement
• LICENSE GRANT. AMX grants to Licensee the non-exclusive right to use the AMX Software in the manner described in this
License. The AMX Software is licensed, not sold. This license does not grant Licensee the right to create derivative works of the
AMX Software. The AMX Software consists of generally available programming and development software, product documenta-
tion, sample applications, tools and utilities, and miscellaneous technical information. Please refer to the README.TXT file on
the compact disc or download for further information regarding the components of the AMX Software. The AMX Software is sub-
ject to restrictions on distribution described in this License Agreement. AMX Dealer, Distributor, VIP or other AMX authorized
entity shall not, and shall not permit any other person to, disclose, display, loan, publish, transfer (whether by sale, assignment,
exchange, gift, operation of law or otherwise), license, sublicense, copy, or otherwise disseminate the AMX Software. Licensee
may not reverse engineer, decompile, or disassemble the AMX Software.
• ACKNOWLEDGEMENT. You hereby acknowledge that you are an authorized AMX dealer, distributor, VIP or other AMX autho-
rized entity in good standing and have the right to enter into and be bound by the terms of this Agreement.
• INTELLECTUAL PROPERTY. The AMX Software is owned by AMX and is protected by United States copyright laws, patent
laws, international treaty provisions, and/or state of Texas trade secret laws. Licensee may make copies of the AMX Software
solely for backup or archival purposes. Licensee may not copy the written materials accompanying the AMX Software.
• TERMINATION. AMX RESERVES THE RIGHT, IN ITS SOLE DISCRETION, TO TERMINATE THIS LICENSE FOR ANY REA-
SON UPON WRITTEN NOTICE TO LICENSEE. In the event that AMX terminates this License, the Licensee shall return or
destroy all originals and copies of the AMX Software to AMX and certify in writing that all originals and copies have been
returned or destroyed.
• PRE-RELEASE CODE. Portions of the AMX Software may, from time to time, as identified in the AMX Software, include PRE-
RELEASE CODE and such code may not be at the level of performance, compatibility and functionality of the GA code. The
PRE-RELEASE CODE may not operate correctly and may be substantially modified prior to final release or certain features may
not be generally released. AMX is not obligated to make or support any PRE-RELEASE CODE. ALL PRE-RELEASE CODE IS
PROVIDED "AS IS" WITH NO WARRANTIES.
• LIMITED WARRANTY. AMX warrants that the AMX Software (other than pre-release code) will perform substantially in accor-
dance with the accompanying written materials for a period of ninety (90) days from the date of receipt. AMX DISCLAIMS ALL
OTHER WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WITH REGARD TO THE AMX SOFTWARE. THIS LIM-
ITED WARRANTY GIVES LICENSEE SPECIFIC LEGAL RIGHTS. Any supplements or updates to the AMX SOFTWARE,
including without limitation, any (if any) service packs or hot fixes provided to Licensee after the expiration of the ninety (90) day
Limited Warranty period are not covered by any warranty or condition, express, implied or statutory.
• LICENSEE REMEDIES. AMX's entire liability and Licensee's exclusive remedy shall be repair or replacement of the AMX Soft-
ware that does not meet AMX's Limited Warranty and which is returned to AMX in accordance with AMX's current return policy.
This Limited Warranty is void if failure of the AMX Software has resulted from accident, abuse, or misapplication. Any replace-
ment AMX Software will be warranted for the remainder of the original warranty period or thirty (30) days, whichever is longer.
Outside the United States, these remedies may not available. NO LIABILITY FOR CONSEQUENTIAL DAMAGES. IN NO
EVENT SHALL AMX BE LIABLE FOR ANY DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES
FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR ANY OTHER
PECUNIARY LOSS) ARISING OUT OF THE USE OF OR INABILITY TO USE THIS AMX SOFTWARE, EVEN IF AMX HAS
BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/COUNTRIES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITA-
TION MAY NOT APPLY TO LICENSEE.
• U.S. GOVERNMENT RESTRICTED RIGHTS. The AMX Software is provided with RESTRICTED RIGHTS. Use, duplication, or
disclosure by the Government is subject to restrictions as set forth in subparagraph ©(1)(ii) of The Rights in Technical Data and
Computer Software clause at DFARS 252.227-7013 or subparagraphs ©(1) and (2) of the Commercial Computer Software
Restricted Rights at 48 CFR 52.227-19, as applicable.
• SOFTWARE AND OTHER MATERIALS FROM AMX.COM MAY BE SUBJECT TO EXPORT CONTROL. The United States
Export Control laws prohibit the export of certain technical data and software to certain territories. No software from this Site may
be downloaded or exported (i) into (or to a national or resident of) Cuba, Iraq, Libya, North Korea, Iran, Syria, or any other coun-
try to which the United States has embargoed goods; or (ii) anyone on the United States Treasury Department's list of Specially
Designated Nationals or the U.S. Commerce Department's Table of Deny Orders. AMX does not authorize the downloading or
exporting of any software or technical data from this site to any jurisdiction prohibited by the United States Export Laws.
This Agreement replaces and supersedes all previous AMX Software License Agreements and is governed by the laws of
the State of Texas, and all disputes will be resolved in the courts in Collin County, Texas, USA. For any questions concern-
ing this Agreement, or to contact AMX for any reason, please write: AMX License and Warranty Department, 3000 Research
Drive, Richardson, TX 75082.

Table of Contents
i
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Table of Contents
Battery Replacement & Firmware Upgrade Guide .............................................1
Overview .................................................................................................................. 1
Requirements............................................................................................................ 1
Battery Replacement Kits ......................................................................................... 2
Retrieving Panel Files .........................................................................................3
Overview .................................................................................................................. 3
File Transfers................................................................................................................... 3
NetLinx Studio ................................................................................................................ 3
Connecting to a NetLinx Master Via TCP/IP ............................................................. 3
Retrieving Panel Files................................................................................................ 5
Determining the Device Mapping Information for the Touch Panel................................ 8
Upgrading Panel Firmware .................................................................................9
Overview .................................................................................................................. 9
Upgrade Paths for 5.2” Modero ViewPoint Panel Firmware..................................... 9
MVP-5100 & MVP-5150 Firmware Versions ................................................................... 9
MVP-5100 Firmware Upgrade Paths ........................................................................... 9
MVP-5150 Firmware Upgrade Paths ......................................................................... 10
MVP-5200i Firmware Versions ...................................................................................... 10
MVP-5200i Firmware Upgrade Paths ..................................................................... 10
Determining the Current Panel Firmware Version .................................................. 11
Determining the Current Panel Firmware Version (on the Panel).................................. 11
Determining the Current Panel Firmware Version (in NetLinx Studio) .......................... 11
Downloading Firmware (ZIP) Files From www.amx.com......................................... 12
MVP-5100 Firmware File (to upgrade Firmware to v2.66.21) ....................................... 12
MVP-5150 Firmware File (to upgrade Firmware to v2.66.21) ....................................... 12
MVP-5200i Firmware Files (to upgrade Firmware to v2.66.21)..................................... 12
Upgrading the Firmware on the Panels (NetLinx Studio)........................................ 14
MVP-5100 and MVP-5150 ............................................................................................. 14
MVP-5200i..................................................................................................................... 15
Battery Removal and Replacement ...................................................................17
Overview ................................................................................................................ 17
ATTENTION - READ THIS FIRST!............................................................................. 17
IMPORTANT NOTES! .............................................................................................. 17
Discharging the Battery .......................................................................................... 18
MVP-5200i Battery Removal and Installation.......................................................... 18
Removing the Old Battery From the MVP-5200i........................................................... 18

ii Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Table of Contents
Reconnecting the Battery to the MVP-5200i................................................................. 19
MVP-5100/MVP-5150 Battery Removal and Installation ......................................... 21
Removing the Old Battery From the MVP-5100 or MVP-5150...................................... 21
Installing the New Battery............................................................................................. 22
Battery Return Process ........................................................................................... 24
Reloading Panel Files ........................................................................................25
Overview ................................................................................................................ 25
Reloading Panel Files .............................................................................................. 25
Validation (Final Step) .......................................................................................29
Overview ................................................................................................................ 29
Operation Complete............................................................................................... 29

Battery Replacement & Firmware Upgrade Guide
1
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Battery Replacement & Firmware Upgrade
Guide
Overview
This document describes the process of replacing the battery in 5.2" Modero® ViewPoint® Touch Panels.
This includes the following Touch Panels:
 MVP-5200i (FG5966-01/02)
 MVP-5150 (FG5966-07)
 MVP-5100 (FG5966-08)
As described in the following sections, the process of replacing the battery in these touch panels includes the
following steps:
1. Retrieving the Touch Panel files (pages) - see the Retrieving Panel Files section on page 3.
2. Upgrading the Touch Panel Firmware files - see the Upgrading Panel Firmware section on page 9.
3. Discharging the currently installed battery - see the Discharging the Battery section on page 18.
4. Removing the discharged battery and installing the new replacement battery - see the Battery Removal
and Replacement section on page 17.
5. Re-loading the Touch Panel files (pages) - see the Reloading Panel Files section on page 25.
6. Validating Proper Operation and Custom Settings - see the Validation (Final Step) section on page 29.
Refer to the Upgrade Paths for 5.2” Modero ViewPoint Panel Firmware section on page 9 for details on which
firmware versions require these additional steps.
Requirements
The following will be needed to complete this procedure:
 Sufficient knowledge of the network configuration to be able to connect a laptop to the LAN on
which the NetLinx Master and Touch Panel(s) reside.
 The IP Address of the NetLinx Master.
 A laptop PC equipped with the latest version of the NetLinx Studio software application (available
to download from the Tech Center at www.amx.com (click here to download).
NetLinx Studio is needed to retrieve/reload the Touch Panel files from the panel, as well as to
upgrade the Firmware on the panel.
 Firmware version 2.66.21 (or higher) for the Touch Panel. Touch Panel Firmware files are available
to download from the product catalog pages for each Touch Panel type at www.amx.com. Firmware
files are listed with other downloadable files, along the right-edge of the catalog pages.
See the Upgrading Panel Firmware section on page 9 for details on downloading the latest
Firmware files for touch panels.
 Battery Replacement Kit. See the Battery Replacement Kits section on page 2 for listing of Kits and
included items.
 Phillips-head screwdriver.
Establish network connectivity before you start.
Alternatively, the TPDesign4 (Touch Panel Design/Programming) software
application can be used to retrieve / reload the Touch Panel files from the panel.
However, TPDesign4 cannot be used for Firmware file transfers. Click here to
download the latest version of TPDesign4.

Battery Replacement & Firmware Upgrade Guide
2Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Battery Replacement Kits
The following table lists and describes each of the Battery Installation Kits:
Battery Replacement Kits - 5.2" Modero ViewPoint Touch Panels
FG# Description Included Items
FG5966-01BAT MVP-BP-5X, Battery Pack Kit
for MVP-5200i (black)
• (1) Replacement battery (57-0016-SA)
• (1) Back Cover - black (MA5966-01BL)
Note that the replacement battery is pre-installed in the
Back Cover.
• (1) Residual Voltage Discharge Adaptor
(SAA5966-27-A)
• (2) Rubber Feet (black) - Bottom (60-5966-12BL)
• (2) Rubber Feet (black) - Small (60-5966-13BL
• (2) Upper Screws, #4-40 X 0.437 (80-0125-01)
• (3) Lower Screws, #4-40 X 0.321 (80-0125-02)
• (1) Replacement label to cover lower screws
(91-5966-01BL)
• (1) Replacement Serial Number label - black
(91-5966-01BL)
FG5966-02BAT MVP-BP-5X, Battery Pack Kit
for MVP-5200i (white)
• Replacement battery (57-0016-SA)
• (1) Back Cover - white (MA5966-01WH)
Note that the replacement battery is pre-installed in the
Back Cover.
• (1) Residual Voltage Discharge Adaptor
(SAA5966-27-A)
• Rubber Foot (grey) - Bottom (60-5966-12GR)
• Rubber Foot (grey) - Small (60-5966-13GR)
• (2) Upper Screws, #4-40 X 0.437 (80-0125-01)
• (3) Lower Screws, #4-40 X 0.321 (80-0125-02)
• (1) Replacement label to cover lower screws
(91-5966-01WH)
• (1) Replacement Serial Number label - white
(91-5966-01WH)
FG5966-07BAT MVP-BP-5X, Battery Pack Kit
for MVP-5100 & MVP-5150
• Replacement battery (57-0016-SA)
• (1) Back Cover - black (EMA5966-42BL)
Note that the replacement battery is pre-installed in the
Back Cover.
• (1) Residual Voltage Discharge Adaptor
(SAA5966-27-A)
• (1) Rubber Foot (black) - Bottom (60-5966-44)
• (2) Rubber Foot (black) - Small (60-5966-04)
• (5) Upper Screws, #4-40 X 0.437 (80-0125-01)
• (1) Replacement Serial Number label
(91-5966-40)
• (1) Replacement FCC label (91-5966-41)

Retrieving Panel Files
3
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Retrieving Panel Files
Overview
It will be necessary to reload the TP4 Touch Panel files on the panel, once the Firmware upgrade and Battery
Replacement process is complete. Therefore, the first step in this process is to retrieve the Touch Panel (TP4)
files from the panel before upgrading the firmware and replacing the battery.
Once the Firmware upgrade and Battery Replacement process is complete, the Touch Panel (TP4) files must be
reloaded on the panel. These operations are accomplished using the File Transfer function of the NetLinx
Studio application.
File Transfers
All file transfer operations to touch panels are managed by the NetLinx Master, the files themselves are routed
to the panels, where they will reside (panel files never reside on the Master). Therefore, the first step is to
establish communication between the laptop PC running NetLinx Studio, and the NetLinx Master that controls
the Touch Panel(s).
NetLinx Studio supports several methods of communication with NetLinx Masters (including TCP/IP, Serial,
Modem and USB). This document focuses on TCP/IP, since it is generally the fastest and easiest method to
transfer files in a NetLinx System.
NetLinx Studio
Since the NetLinx Studio software application can handle all types of file transfers, including retrieving /
reloading the Touch Panel files from the panel as well as upgrading the Firmware on the panel, AMX
recommends using NetLinx Studio for all file transfers involved in this procedure.
Connecting to a NetLinx Master Via TCP/IP
To connect to a NetLinx master, via TCP/IP, use the options in the Master Communication Settings and
Communication Settings dialogs to specify the TCP/IP address. Again. these instructions assume that
communication between the PC running NetLinx Studio and the target NetLinx master is established.
1. Select Settings > Master Communication Settings to open the Master Communication Settings dialog
(FIG. 1).
If you already have a backup of the TP4 files, then retrieving the files from the panel
may not be necessary.
The instructions in this section assume that you are able to connect the laptop PC
running NetLinx Studio to the LAN on which the target NetLinx Master and Touch
Panels reside. Establish network connectivity with the NetLinx Master before you
start.
FIG. 1 NetLinx Studio - Master Communication Settings dialog
Click to open the
Communication Settings
dialog

Retrieving Panel Files
4Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
2. Click Communication Settings to access the Communication Settings dialog (FIG. 2).
 Select NetLinx Master as the Platform Selection.
 Select TCP/IP as the Transport Connection Option.
3. Click Edit Settings to open the TCP/IP Settings dialog (FIG. 3).
If the desired IP Address has already been entered, then it will appear in the List of Addresses. In this
case, select the IP Address and click Select.
If the IP address is not present in the List of Addresses, then it needs to be added:
a. Click New to open the New TCP/IP Setting dialog (FIG. 4).
b. Enter the IP Address of the target NetLinx Master in the TCP/IP Address field
c. Enter a friendly name for this connection (i.e. "NetLinx Master") in the Description field.
FIG. 2 NetLinx Studio - Communication Settings dialog
FIG. 3 NetLinx Studio - TCP/IP Settings dialog
FIG. 4 NetLinx Studio - New TCP/IP Setting dialog
Click to open the
TCP/IP Settings
dialog
Click to open the New TCP/IP
Setting dialog, to manually
enter a new IP Address
Click to open the
Listen for Masters
dialog, to auto-detect
all Masters on the
LAN

Retrieving Panel Files
5
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
d. Click OK to return to the Communication Settings dialog.
Retrieving Panel Files
The following steps describe retrieving the Panel Files from the Touch Panel and saving them as a backup, in
case they need to be restored after the Firmware upgrade / Battery replacement process.
1. Select Tools > File Transfers to open the File Transfer dialog, and open the Receive tab (FIG. 5).
2. Click the Add command button to open the Select Files For File Transfer dialog (FIG. 6).
The Port should always be set to 1319 (default setting). Do not change the Port
assignment.
If you already have access to a copy of the current Touch Panel files, this step may
not be necessary.
FIG. 5 File Transfer dialog (Receive tab)

Retrieving Panel Files
6Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
3. Select TP4Touch panel Design File, and click Add.
4. In the Save As dialog, select a target directory and enter a filename for the retrieved file (FIG. 7).
5. Click Save to close this dialog and open the Enter Device Mapping Information dialog.
6. In the Enter Device Mapping Information dialog, enter the Device, Port and System numbers for the
source Touch Panel (FIG. 8).
FIG. 6 Select Files for Transfer dialog (Other tab)
FIG. 7 Save As dialog
Select the TP4
(Touchpanel Design)
file type

Retrieving Panel Files
7
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
7. Click OK to close the dialog and add the File to the list at the bottom of the Select Files To Transfer
dialog (FIG. 9).
8. Click OK to close the Select Files For File Transfer dialog and return to the File Transfer dialog. The file
that you added should now appear in the Files To Receive queue of the Receive tab.
9. In the File Transfer dialog, click the Receive command button (FIG. 10).
FIG. 8 Enter Device Mapping Information dialog
If you do not already know the Device Number assignment for the Touch Panel, you
can get it from the panel’s online Protected Setup page. See the Determining the
Device Mapping Information for the Touch Panel section on page 8 for details.
FIG. 9 Select Files for File Transfer dialog

Retrieving Panel Files
8Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
This initiates the transfer of every file listed in the File list, in the order in which they are listed (top to bottom).
The progress and status of each file transfer is indicated in the Transfer Status Window.
Determining the Device Mapping Information for the Touch Panel
The Enter Device Mapping Information dialog (FIG. 8) contains three fields: Device Number, Port Number
and System Number. Since you are already communicating with the NetLinx Master, the only value that is
required here is the Device Number.
If you do not already know the Device Number assignment for the Touch Panel, you can get it from the panel’s
online Protected Setup page.
To access the Protected Setup page:
1. Press the center button of the navigation wheel and hold for 3 to 5 seconds to access the main Setup page.
2. Select the Protected Setup button on the left side of the screen.
3. Using the on-screen keypad, enter the correct password to access the page (the default password is 1988).
4. Click OK to open the main Protected Setup page (FIG. 11):
The device number currently assigned to the panel is indicated in the Device ID field. Enter this number into
the Device Number field of the Enter Device Mapping Information dialog.
FIG. 10 File Transfer dialog (Receive tab)
FIG. 11 Protected Setup page
Click to initiate the transfer of the TP4 file
from the specified Touch Panel to the
selected directory on your PC
Enter the Device ID number shown here into
the Device Number field in the Enter Device
Mapping Information dialog

Upgrading Panel Firmware
9
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Upgrading Panel Firmware
Overview
Before the new Battery is installed, the Touch Panel must be upgraded to Firmware version 2.66.21 (or
higher).
Touch Panel Firmware (*.ZIP) files are available to download from the product catalog pages for each Touch
Panel type at www.amx.com (see the Downloading Firmware (ZIP) Files From www.amx.com section on
page 12 for details).
The process of upgrading the panel firmware depends on which version of firmware is currently loaded in the
panel. In the case of older firmware versions, one or more intermediate "Prep" files must be downloaded to
allow the panel to accept Firmware version 2.66.21. See the following sections for details.
Note that some but not all of the upgrade paths will result in the loss of the Touch Panel pages currently loaded
on the panel. In these cases, the Touch Panel page files must be retrieved and backed up before the firmware
upgrade, and reloaded to the panel after the upgrade. Refer to the Retrieving Panel Files section on page 3, and
the Reloading Panel Files section on page 25 for instructions.
Upgrade Paths for 5.2” Modero ViewPoint Panel Firmware
The following tables describe the various upgrade paths for 5.2” Modero ViewPoint Panel Firmware, based on
the current Touch Panel Firmware loaded on each Touch Panel type:
MVP-5100 & MVP-5150 Firmware Versions
MVP-5100 Firmware Upgrade Paths
Panel Firmware Files are provided for download in the AMX online product catalog,
at www.amx.com. Refer to the Downloading Firmware (ZIP) Files From
www.amx.com section on page 12 for details.
MVP-5100 & MVP-5150
Released
Firmware
Version
Upgrade Path From
This Version
Comments
V2.22.24 1LR Release – requires a “prep” kit file to upgrade firmware
V2.60.32 2Upgraded to 2.6.22 Linux Kernel
V2.61.9 2Added battery fault detection
V2.65.21 2External power detection & charger enable/disable
V2.66.17 2Support for new battery pack
V2.66.21 N/A Added Battery Type field. This is current release.
User settings (System Settings, Wireless Settings, etc.) are not affected by these firmware upgrades.
Upgrade Path #1 – No Loss of User Touch Panel Pages
Step 1 Install “SW5966-08_MVP_5100_v2.60.30prep.kit”
Step 2 Install “SW5966-08_MVP5100_v2.60.32.kit”
Step 3 Install “SW5966-08_MVP5100_v2_66_21.kit”
Estimated Time Required for Firmware Upgrade: 1 hour
Upgrade Path #2 – No Loss of User Touch Panel Pages
Step 1 Install “SW5966-08_MVP5100_v2_66_21.kit”
Estimated Time Required for Firmware Upgrade: 18 Minutes

Upgrading Panel Firmware
10 Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
MVP-5150 Firmware Upgrade Paths
MVP-5200i Firmware Versions
MVP-5200i Firmware Upgrade Paths
Upgrade Path #1 – No Loss of User Touch Panel Pages
Step 1 Install “SW5966-07_MVP_5150_v2.60.30prep.kit”
Step 2 Install “SW5966-07_MVP5150_v2.60.32.kit”
Step 3 Install “SW5966-07_MVP5150_v2_66_21.kit”
Estimated Time Required for Firmware Upgrade: 1 hour
Upgrade Path #2 – No Loss of User Touch Panel Pages
Step 1 Install “SW5966-07_MVP5150_v2_66_21.kit”
Estimated Time Required for Firmware Upgrade: 15 minutes
MVP-5200i
Released
Firmware
Version
Upgrade Path From
This Version
Comments
V2.60.38 1LR Release – requires a “prep” kit file to upgrade firmware
V2.60.64 2LR+ Release
V2.65.13 2Added battery fault detection
V2.65.21 2External power detection & charger enable/disable
V2.66.17 3Support for new battery pack
V2.66.21 N/A Added Battery Type field. This is current release.
User settings (System Settings, Wireless Settings, etc.) are not affected by these firmware upgrades.
Upgrade Path #1 – User Touch Panel Pages Must Be Reloaded
Step 1 Install “SW5966-01-A-MVP5200i_PrepFor_v2.60.64.kit”
Step 2 Install “SW5966-01-A-MVP5200i_v2.60.64.kit”
Step 3 Install “SW5966-01_MVP5200i_v2_66_21-prep.kit”
See NOTE below.
Estimated Time Required for Firmware Upgrade: 1 hour
Upgrade Path #2 – User Touch Panel Pages Must Be Reloaded
Step 1 Install “SW5966-01_MVP5200i_v2_66_21-prep.kit”
See NOTE below.
Estimated Time Required for Firmware Upgrade: 15 minutes
Upgrade Path #3 – No Loss of User Touch Panel Pages
Step 1 Install “SW5966-01_MVP5200i_v2_66_21.kit”
See NOTE below.
Estimated Time Required for Firmware Upgrade: 15 minutes
Important note regarding “SW5966-01_MVP5200i_v2_66_21-prep.kit”:
This kit file does an automated double upgrade that reboots the panel in the middle of
the sequence.
The Installer needs to be patient and wait 15 – 20 minutes to complete after the
download.
If the Installer gets impatient and pulls power or initiates a hard reset, the upgrade
process will likely fail, requiring the unit to be returned to the factory for
reprogramming.

Upgrading Panel Firmware
11
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Determining the Current Panel Firmware Version
You can determine the current version of Firmware loaded on your Touch Panel either by checking the Panel
Information page on the panel itself, or by checking the Online Tree in NetLinx Studio, as described in the
following sections.
Determining the Current Panel Firmware Version (on the Panel)
The current version of Firmware loaded on your Touch Panel is indicated on the Panel Information page.
To access the Panel Information page:
1. Press the center button of the navigation wheel and hold for 3 to 5 seconds to access the main Setup page.
2. Press and hold the Information navigation button until the Project Information button and the
Panel Information button slide from the left.
3. Press Panel Information to access the Panel Information page. The current version of panel firmware is
indicated under Firmware Version in the left column (FIG. 1).
Determining the Current Panel Firmware Version (in NetLinx Studio)
Another way to determine the current version of Firmware loaded on your Touch Panel is to view the panel in
NetLinx Studio’s Online Tree:
1. In NetLinx Studio, open the Online Tree tab of the Workspace Bar. The Online Tree displays an online
device tree for the NetLinx Master Controller. This tab displays a list of devices detected to be currently
online by the Master Controller (and the firmware version for each).
2. Check that The panel is listed as a connected device under the NetLinx Master (FIG. 2).
FIG. 1 Panel Information page
These steps assume that you are running NetLinx Studio, and are connected to the
LAN. Refer to the Connecting to a NetLinx Master Via TCP/IP section on page 3 for
instructions on connecting to the LAN if necessary.

Upgrading Panel Firmware
12 Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
3. The firmware version loaded on the panel is indicated in parenthesis, immediately after the panel name
(FIG. 3).
Downloading Firmware (ZIP) Files From www.amx.com
Touch Panel Firmware files use the file extension ".KIT". Depending on the Firmware version currently loaded
on the panel one or more KIT files may be required to fully update the panel Firmware to v2.66.21 - see the
Upgrade Paths for 5.2” Modero ViewPoint Panel Firmware section on page 9 for details. Therefore, these
Firmware upgrades are distributed in the form of ZIP files that contain not only the v2.66.21 Firmware (KIT)
file, but every previous Firmware version that might be required to accomplish a full upgrade, again depending
on the Firmware currently present on the panel. The Firmware ZIP files also include basic upgrade
instructions.
MVP-5100 Firmware File (to upgrade Firmware to v2.66.21)
SW5966-08_MVP5100_v2_66_21.zip
MVP-5150 Firmware File (to upgrade Firmware to v2.66.21)
SW5966-07_MVP5150_v2_66_21.zip
MVP-5200i Firmware Files (to upgrade Firmware to v2.66.21)
SW5966-01_MVP5200i_v2_66_21.zip
Panel Firmware Files are provided for download in the AMX online product catalog, at www.amx.com.
To access the 5.2" Modero ViewPoint Touch Panels catalog pages:
1. In your web browser, go to www.amx.com, and select Products from the menu at the top of the main
page (FIG. 4):
This link takes you to the AMX online product catalog.
2. Scroll down to the User Interfaces category, and select Touch Panels (FIG. 5):
FIG. 2 NetLinx Studio - Online Tree tab of the Workspace Bar
FIG. 3 NetLinx Studio Online Tree - Panel and Firmware information
FIG. 4 Select "Products" from the top of the main page (www.amx.com)
FIG. 5 www.amx.com - Products > User Interfaces (select Touch Panels)
NetLinx Master
MVP Touch Panel
Firmware version

Upgrading Panel Firmware
13
Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
This link takes you to the main Touch Panels catalog page.
3. Scroll down to the 5.2" Modero® ViewPoint® Touch Panels category (FIG. 6):
4. Click on the links to any of the 5.2" Modero® ViewPoint® Touch Panels to access the relevant Product
page. The Panel Firmware Files are listed with other downloadable files, along the right-edge of the
catalog pages (FIG. 7).
Download the Panel Firmware Files that you will need, according to the specific Touch Panel types:
1. Click on the link under Firmware Files on the appropriate Touch Panel catalog page.
 Click here to download the latest MVP-5200i Firmware
 Click here to download the latest MVP-5150 Firmware
 Click here to download the latest MVP-5100 Firmware
2. This takes you to the AMX License Agreement. Read the License Agreement and click I Accept to
proceed. This initiates the download.
3. Save the Firmware files to a known and accessible location.
FIG. 6 www.amx.com - Products > User Interfaces > Touch Panels (5.2" Modero® ViewPoint® Touch Panels)
FIG. 7 Firmware download link on MVP-5200i Catalog Page (www.amx.com)

Upgrading Panel Firmware
14 Battery Replacement & Firmware Upgrade - 5.2” Modero ViewPoint Touch Panels
Upgrading the Firmware on the Panels (NetLinx Studio)
Use the Firmware Transfers function in NetLinx Studio to send the new Firmware files to the panels:
MVP-5100 and MVP-5150
1. In NetLinx Studio, select Tools > Firmware Transfers > Send to NetLinx Device to open the Send To
NetLinx Device dialog (FIG. 8):
2. Click the Browse (...) button in the upper-right corner of this dialog to locate and select the directory that
contains the KIT file that you will send to the Touch Panel (in the Browse For Folder dialog).
When you select OK in the Browse For Folders dialog, all KIT files that are present in the selected
directory are listed in the Files list, as shown in FIG. 8.
3. Select the appropriate KIT file from the File list, and set the Targe t information:
a. Enter the Device, Port and System numbers for the target Touch Panel in the text fields.
b. Review the communications settings indicated in the Comm (read-only) field. If these are not correct,
set the Master Communication Settings (see the Connecting to a NetLinx Master Via TCP/
IP section on page 3).
c. Leave the Reboot Device checkbox selected (enabled).
4. Click Send to begin the file transfer. Transfer progress is indicated in the Kit File Transfer progress bar.
Ensure the Touch Panel is on wall power during the Firmware Upgrade
process.
FIG. 8 Send To NetLinx Device dialog
Browse button
If you do not already know the Device Number assignment for the Touch Panel, you
can get it from the panel’s online Protected Setup page. See the Determining the
Current Panel Firmware Version section on page 11 for details.
The text window in the right-side of the dialog provides details specific to the selected
KIT file. Review this information carefully before initiating the Firmware File transfer.