Anticimex Smart Connect User manual

Anticimex
Smart Connect system
Operating instructions
Version 1 - 01.02.2018
Substitutes: Wise-I Operating manual
Version 4 - May 2015

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Compliance Statement Smart Connect, Smart Eye and Smart
Catch
Smart Connect - Article number 300 101
FCC ID 2AOFP-300101
Contains FCC ID XMR201510UC20
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Smart Eye - Article number 300 201
FCC ID 2AOFP-300201
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Smart Catch - Article number 300 301
FCC ID 2AOFP-300301
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that
may cause undesired operation.
Information to user
The Smart Connect, Smart Eye and Smart Catch are only in compliance if no
 changesormodicationsismadetothedevice.
The Smart Connect, Smart Eye and Smart Catch are in compliance with the
requirement for RF exposure in US with 20 cm separation distance between the
user and/or bystander of the device.
 Theantennaisxedtothedeviceandnochangeinantennaorxationofthe 
 antennaisacceptableandsuchmodicationisconsideredtoviolatethe  
Compliance Statement.
The latest version of the manuals and datasheets are always available on
One.Anticimex.com

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Note:
This equipment has been tested and found to comply with the limits for Class B
digital device, pursuant to part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential
installation. The equipment generates, uses and can radiate radio frequency
energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or
 televisionreception,whichcanbedeterminedbyturningtheequipmento 
and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
a. Reorient or relocate the receiving antenna.
b. Increase the separation between the equipment and the receiver.
 c.Connecttheequipmentintoanoutletonacircuitdierentfromthattowhich
the receiver is connected.
d. Consult the dealer or an experienced radio/TV technician for help.

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Smart Connect system is a wireless system for use in and around buildings that
both monitors rodent activity and protects against them entering the building or
gaining a foothold in the area.
It’s ideal for use in food processing and manufacturing plants, pharmaceutical
and packaging industries, as well as in and around apartment blocks, hospitals,
schools, government properties and many other areas.
With a Smart Connect system installed you are ensured full control and a 24/7
overview of any rodent activity. It takes advantage of rodent’s instinctive need
to seek cover and protection. Smart Connect system devices are modern and
discreet in design and blend naturally with the surroundings without attracting
undue attention.
One Smart Connect system can consist of maximum:
• 1 Smart Connect incl. power supply
• And a maximum of up to 50 Smart Catches and / or Smart Eye i.e. a total of
50 devices per Smart Connect.
Please also remember to order:
• Smart key article number: 200 940
• SIM card
• 3,6 V AA batteries (8 pcs) article number: 300 908
• 3,6 V AA batteries (80 pcs) article number: 300 980
• Smart Eye Corner mounts article number: 300 900
Those are the essential accessories for a Smart Connect system. Make sure you
have all the necessary parts at start-up of a Smart Connect system.
Intro

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Content
Compliance statement 2
Safety 8
Information regarding batteries 8
Smart Connect 8
Smart Eye and Smart Catch 8
Warning 8
SIM card information 9
Getting started with Smart Connect system 9
Registration of user and Smart Connect system on WisePlan 9
User registration 9
Smart Connect installation 12
Start Smart Connect 13
Service mode 13
Make Smart Connect ready to link with Smart Catch and Smart Eye 15
Smart Catch installation 16
Link Smart Catch 18
Smart Eye installation 19
Start Smart Eye 20
Link Smart Eye 21
Start Smart Eye - monitoring device (with mouse adapter) 23
Link Smart Eye - Mouse adapter 24
Start Smart Eye - monitoring device (on traditional bait and spring trap
boxes). 26
Link Smart Eye - monitoring device (on traditional bait and spring trap
boxes) 28
Service mode remote activate / deactivate
(only via WisePlan Pro) 29
Unlocking Smart Connect’s screen 30
Emptying of Smart Catch 31

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Placement of Smart Connect and Smart Connect devices in
WisePlan 33
Connect the PIR sensor on Smart Catch and Smart Eye 35
Overview of PIR activity 36
Setting the PIR sensor in calendar function 37
Remote / automatic start (only with WisePlan Pro) 38
Overview of shots and PIR activity on a map 39
Unlink devices - Remove devices from your Smart Connect
system 40
Test the signal strength (LQI mode) 42
Change password 44
Administration of users and alarm recipients 44
Create a new alarm recipient 44
Create new user 45
Edit users 47
Delete users 49
Trap (device) administration 50
Sort the trap list 50
Search after traps (devices) 50
Trap information 51
Trap setup 52
Alarms 53
Statistics 54
Statistics for several Smart Connect systems at a time 55
History 56
Appendix 1 58
LED light explanation for Smart Catch / Smart Eye 58
Appendix 2 59
Overview of Service mode and Run mode 59

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Thank you for your purchase of a Smart Connect system. Always read the operating instructions
before installation and usage. For customer support please contact your dealer. Save your
invoice and have it ready for customer support.
Note: Always handle a Smart Connect system with caution.
Note: Do not open / modify the internal eletronic parts of a Smart Connect system, as it may cause
damage to the devices. This will void the warranty. For repairs, contact your dealer or an
authorized service center.
Note: Only use original Smart Connect system accessories.
Note: Protect the Smart Connect system against high temperatures. To avoid damage of the devices,
use it only in temperatures of -20 ° C ~ +50 ° C.
Note: Do not move a Smart Connect system immediately from a warm to a cold place or vice versa.
This can cause condensation in the electronic parts of the devices.
Note: Always follow the guidelines described in the operating instructions.
For Smart Connect, use only the power supply delivered by Anticimex Innovation Center.
Use only original batteries for Smart Connect system, sold by Anticimex Innovation Center.

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Safety
Information regarding batteries
Smart Connect
Smart Connect uses four included batteries of the type AAA NiMH 1,2V 1000mAh
rechargeable. The batteries orientation regarding polarity is the same for all four batteries,
which is shown on the product.
The batteries are not to be replaced and are automatically recharged when Smart Connect is
connected to the power supply.
Smart Eye and Smart Catch
Smart Eye and Smart Catch uses four batteries of the type ER14505 – 3,6V Lithium Thionyl
Chloride non-rechargeable. The batteries are serial-connected and their poles face the same
direction in regards to the instruction on the product.
The batteries are not hazardous when used according to the recommendations of the
manufacturer.
Dispose of the batteries safely using a specialized organization according to local regulations.
In case of leaking batteries all people must go away from the place of the incident. Cover the
broken batteries in sodium carbonate (Na2CO3) and place them in an approved container
in accordance with local regulation.
If exposed to the internal components of the batteries always consult a health professional and
follow the guide below:
Skin contact: Flush with plenty of water
Eye contact: Flush with plenty of water while eyelids are held open
Inhalation: Breathe fresh air
Ingestion: Drink plenty of water
If you experience discomfort after being in contact with the internal components of the battery
– seek medical attention immediately.
Warning
Fire, explosion and severe burn hazards. Do not recharge, crush, disassemble heat above
100°C, incinerate or expose contents to water.
Please remove all of the batteries before scraping the products and dispose of the battery
safely.

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SIM card information
Below is a list of the functions that a SIM card must have in order to work in an Anticimex
Smart product.
1. Create a connection to the Internet, via. EDGE/2G*
2. Send and receive SMSs on the same number
 3.PINlockmustbeturnedo**
4. SIM card must not be a prepaid card
* The SIM card may not be forced to use 3G
** Can be done by inserting the SIM card into a mobile phone
Anticimex recommends a SIM card of the type Machine-To-Machine (M2M) This type of SIM
card is designed to be used in equipment such as Anticimex’s devices.
Getting started with Smart Connect system
Registration of user and Smart Connect system on WisePlan
Before a Smart Connect system can be used, you need to register as a user and register your
Smart Connect system on WisePlan.
WisePlan is the software / control system that monitors your Smart Connect system.
Registration is done online on http://www.wisecon.dk/wiseplan
 BesuretohaveyourSmartConnect’sserialnumberandvericationcodeready.Youwillnd
 theserialnumberandvericationcodeonthebackofyourSmartConnect.(OnlytheSmart
Connect have to be created manually on WisePlan. Smart Catch and Smart Eye are created
automatically when connected to the system). Make sure you also have the phone number of
the Smart Connect’s SIM card ready.
User registration
1. Follow the link to the website: http://www.wisecon.dk/wiseplan
2. Press [Register new user]. (If you are registered as a user already log in via [WisePlan Login]).

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 3.Entertheserialnumberandvericationcode.Press[Next].Youwillndtheserialnumber
 andvericationcodeonthebackofyourSmartConnect.
4. Enter company name and address, and select language in alarm texts. Press [Next].
5. Enter your name, email and mobile number.
Press [send code to my phone].
 6.YouwillreceiveanSMSwithacodethatmustbeentered(seenextpicture).
7. Enter the received code and press [Next].

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8. Enter the Smart Connect system’s name. Remember, to give it a descriptive name such as
Smart Connect system and client name.
8.1 Enter the country where the Smart Connect system is located.
8.2 Enter the phone number of the SIM card inserted in the Smart Connect.
8.3 Enter the phone company that the SIM card is from (if the company is not listed -
choose other and enter GPRS details).
8.4 Press [Next].
9. Select the username and password you want to use at log in.
Press [Create New User].
10. The image below will be displayed. Press [OK].
Registration is now complete and the Smart Connect system and you as a user has been
created on WisePlan.
 Youwillnowautomaticallybesenttotheadministrationpage.Ontheadministrationpage,
you can see operating information and download statistics, create new traps / devices and
users, as well as edit existing ones.
 YouarenowreadytoinstallandinserttheSIMcardinyourSmartConnect.

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Smart Connect installation
1. Use the enclosed drilling jig to mark the screw holes on the wall.
2. Screw the two screws in the wall.
3. Hang Smart Connect on the wall.

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Start Smart Connect
1. Insert the SIM card and connect Smart Connect to the power supply. Pull battery slip out
of the back.
2. After a short while, Smart Connect will turn on. When a Smart Connect is started up for
 thersttime,itwillgodirectlyintoServicemode,soSmartCatchandSmartEyedevices
can be connected securely. It is seen by the display showing [Service mode - 0 OK] (see
illustration and explanation of the Service mode below).
Service mode
EVERY TIME you need to work with a Smart Connect system installation ON SITE, it must be
put in Service mode to work in Link, LQI and Unlink. This is done by pressing [Enter Service
Mode].
As long as a Smart Connect has not linked with any Smart Catch or Smart Eye devices it will go
directly into Service mode, when it is turned on, but as soon as devices have been linked to the
Smart Connect, you must put the Smart Connect system devices in Service mode.
This is explained on the next page.
Service mode is one of the most important features. In Service mode you can safely work/
handle all Smart Connect devices, as the Service mode prevents traps from shooting and
prevent any PIR registration. This means that you will not get harmed or accidently activate PIR
sensors.

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Service mode has a poll period of 5 minutes, which means that the Smart Connect devices
 contacttheSmartConnecteveryfthminute,andthereforeyouwillknowthatanychanges
 havebeenupdated/madecorrectlyeveryfthminute.BeforetheinstallationgoesintoService
mode, the system must wake up. It can be seen on the countdown, how long it takes before
Service mode is enabled. Service mode is always activated at the full hour.
When the Smart Connect system is not in Service mode the poll period is 60 minutes.
The Service mode can ONLY be activated via WisePlan Pro or ON SITE on the Smart Connect.
1. Press [down arrow] until the display shows Service mode.
2. Press [OK] to activate/enter Service mode.
Before the installation goes into Service mode, the system must wake up. It can be seen on
the countdown, how long it takes before Service mode is enabled. Service mode is always
activated at the full hour.
3. After activating Service mode you can safely start to set up the rest of your Smart Connect
system.
 4.AllSmartCatchandSmartEyedeviceswillashwithbriefgreenashesaslongastheyare
in Service mode. That way you know that the Smart Connect device is safe to handle.
 5.RemembertoputyoursysteminRunmodewhenyouarenishedworkingwithyour 
installation on site. If you forget to put the system in Run mode, it will automatically enter
Run mode after 9 hours. Press [OK] to put the system in Run mode.

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6. Smart Connect shows [Running] in the display when the system is in Run mode.
Make Smart Connect ready to link with Smart Catch and Smart Eye
1. Press [down arrow] until the display shows Link.
2. Press [OK]
The Smart Connect is now ready to link up with Smart Catch and Smart Eye devices also called
 SmartConnectdevices.Youcannowgototheinstallationofthesedevices.

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Smart Catch installation
The individual Smart Connect devices communicate with each other in an intelligent grid-
network, which means that if a Smart Connect device cannot send its data directly to
the Smart Connect, it uses one or more of the other Smart Connect devices as a repeater
station to transmit data to Smart Connect and then to WisePlan. Start by installing
and linking the Smart Connect devices closest to the Smart Connect, and build a network of
Smart Connect devices by moving further and further away. This ensures that all Smart
Connect devices communicate with the Smart Connect right from the start.
Smart Catch functions on two levels. It can both catch and kill rats and mice quickly, humanely
 andeciently;whilstatthesametimeitcandetectandmonitoranyrodentactivityinthenear
vicinity of the trap, around 2 metres from the sensor. Smart Catch can be positioned either
vertically or horizontally, allowing the trap to easily be placed against walls, under machinery
and equipment, on racks and shelves etc. It can be placed both outside and inside buildings, for
example, along buildings, warehouses, attics, hallways and under shelves or on shelves, cabinets
and kitchens.
Note: If the trap is positioned horizontally it cannot detect and monitor pest activity up to 2 meters
in front of the trap, because the trap’s sensor / eye looks up and not out in the room.
1. Use the enclosed drilling jig to mark the screw holes.
2. Remove the Smart Catch’s back plate by using a Smart key.

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 3.Screwthetrap’sbackplateontothewalloroorwiththeincludedscrews/plugs.
Note: Be sure that the backplate is not twisted when it is screwed on and the screws are tightened.
4. Remove the battery cover. Insert 4 pcs. 3.6 V AA batteries into the trap.
Note: It must be 3.6 V AA batteries (article no. 300 908).
Press the battery cover back in place.
Note: Ensure that the battery cover is placed correctly, so the trap is mounted correctly onto the
back plate.
5. Insert the bait in the trap’s lure box.

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6. Arm the trap by tightening the red arm (mechanism) until you hear a click.
Link Smart Catch
1. Activate the Smart Catch and connect it to the Smart Connect and the rest of the Smart
Connect system by pressing
Note: To ensure that the Smart Connect device has a signal it must be linked at the location where it
is installed.
2. The LED light on the front of the trap lights steady green for about 10 seconds and then
 greenandyellowasheseveryhalfsecond.ThismeansthattheSmartConnectdeviceis
linked and have data connection.

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3. Click the trap onto the mounted back plate. The Smart Catch is installed correctly when you
hear a click.
4. The trap is now set up and ready to catch rats and mice.
Smart Eye installation
The individual Smart Connect devices communicate with each other in an intelligent grid-
network, which means that if a Smart Connect device cannot send its data directly to the
Smart Connect, it uses one or more of the other Smart Connect devices as repeater station to
transmit data to the Smart Connect and then to Wise Plan. Start by installing and linking the
Smart Connect devices closest to the Smart Connect, and build a network of Smart Connect
devices by moving further and further away. This ensures that all Smart Connect devices
communicate with the Smart Connect right from the start.
 SmartEyehasdierentfunctions,andcanbeplacedindoorsoroutdoors.
It can be used as a monitoring device to detect rodent activity in the vicinity of the sensor,
around 2 metres. Used in this way it’s ideal for server rooms, cable runs, electrical cabinets,
 ceilingandoorvoids,foodorsensitiveequipmentstoresorotherareasthatareonly 
 inspectedwithdicultyorinfrequently.
It can also be mounted directly onto traditional bait and spring trap boxes to monitor any
activity inside the box. If this setting is chosen remember to set the Smart Eye in On Box mode
in WisePlan. If this is done, you will know that On Box Smart Connect devices have a higher
priority than Smart Eye used as range extenders or as monitor devices, and thus you can take
the correct action when activity is registered.
As a range extender it duplicates and forwards a signal between Smart Connect devices that
are otherwise outside the range of each other. For this function Smart Eye is mounted on the
wall mounts or acquired corner mounts. It is recommended to install Smart Eye corner mounts
 ateachcorneronlargeproperties,thuscreatinganeectivegrid-networkwithastrongsignal.
There should be max. 100 meters between each Smart Eye on corner mounts, and they must
be visible to each other, otherwise more Smart Eye on corner mounts must be installed.
The various functions will be described on the following pages.

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Start Smart Eye
Should Smart Eye be used as a range extender then it should be mounted on the wall or house
corner with Smart Eye wall mount or with Smart Eye corner mount. The unit must be placed
as freely from other items as possible and aprrox. 2 meters above ground, as this protects the
unit from being hit by trucks or lorries etc.
Smart Eye wall mount Smart Eye corner mount
1. Open Smart Eye by using aSmart key.
2. Insert 4 pcs. 3.6 V AA batteries.
Note: It must be 3.6 V AA batteries (article no. 300 908).
Put Smart Eye front back into place.