Antunes VCTM-2 User manual

VERTICAL CONTACT TOASTER
VCTM-2
MFG. NO. 9210910 & 9210911
Place this manual in the Toaster section
of your Equipment Manual.
Manufactured exclusively for
McDONALD’S®
BY
ANTUNES & CO.
180 KEHOE BLVD.
CAROL STREAM, ILLINOIS 60188, U.S.A.
PHONE: [phone]
TOLL FREE: [phone]
FAX: [phone]
www.antunes.com
TABLE OF CONTENTS
This manual is for the exclusive use of licensees and employees of McDonald’s Systems, Inc..
© McDonald’s Corporation All Rights Reserved
LIMITED WARRANTY
Antunes provides the following limited warranty to the original purchaser of all McDonald’s Equipment.
All components are warranted against defects in the material and workmanship for a period of two (2) years. If any part becomes inoperable during the period of this
warranty, Antunes will pay labor costs to an Authorized Service Agent to replace the part plus travel expenses.
Antunes. reserves the right to make changes in design or add improvements on any products. The right is always reserved to modify Equipment because of factors
beyond our control and government regulation. Changes to Equipment do not constitute a warranty charge.
This warranty is exclusive and is in lieu of all other warranties, expressed or implied, including any implied warranty of merchantability or fitness for a particular pur-
pose, each of which is expressly disclaimed. The remedies described above are exclusive, and in no event shall Antunes or any of its Divisions be liable for special
consequential or incidental damages for the breach or delay in the performance of this warranty.
WARRANTY EXCLUSIONS
• The cost of installation.
• Equipment that has been damaged due to shipment. Purchaser should make
damage claim directly upon carrier.
• Alteration, misuse, abuse.
• Improper storage or handling.
• Improper maintenance.
• Failure to follow proper installation instructions, including electrical connec-
tion.
• Improper or unauthorized repairs.
• Scheduled Maintenance procedures as outlined in your MRC Card.
• Consumables such as Grill Covers (Release Sheets), gaskets, Conveyor Belt
Wraps, O-rings, removal of links, and light bulbs.
• Freight, foreign, excise, municipal, or other sales or use taxes.
• Consequential damages such as loss of profit, loss of time, the cost of repair-
ing or replacing other property which is damaged, or any other incidental
damage of any kind.
Butter Wheel unit shown
Owner Information .....................................................2
General......................................................................2
Warranty Information .................................................2
Service/Technical Assistance ....................................2
Specifications .............................................................3
Electrical Ratings & Plug Configurations...................3
Dimensions................................................................3
Important Safety Information ....................................4
Installation...................................................................5
Unpacking..................................................................5
Equipment Setup.......................................................5
Assembling the Unit ..................................................5
Operation.....................................................................7
Operating Instructions ...............................................7
Default Settings .........................................................7
Light/Dark Setting......................................................7
Viewing Settings ........................................................8
Changing Settings .....................................................8
Factory Reset ............................................................8
Hi-Limit Reset Button ................................................9
Fault Codes ...............................................................9
Maintenance..............................................................10
Daily Cleaning .........................................................10
Replacing the Belt Wraps
(Every 3–6 Months) .................................................10
Checking the Conveyor Belt Chains
(Every 3–6 Months) .................................................11
Checking the Roller Tensioners
(every 3–6 months) .................................................12
Troubleshooting .......................................................13
Replacement Parts ...................................................15
Wiring Diagram.........................................................21
Notes..........................................................................22
P/N 1011373 Rev. C 03/18
McDonald’s
Scan with mobile device or enter URL
for product and service information.
A.J. Antunes & Co.
VCT Family
http://tiny.cc/ajaVCT

VERTICAL CONTACT TOASTER
2P/N 1011373 Rev. C 03/18
McDonald’s
OWNER INFORMATION
IMPORTANT! Keep these instructions for future reference. If the unit
changes ownership, be sure this manual accompanies the equipment.
Service/Technical Assistance
If you experience any problems with the installation
or operation of your unit, contact Antunes Technical
Service at [phone] (toll free).
Fill in the information below and have it handy when
calling Antunes Technical Service for assistance. The
serial number is on the specification plate located on
the side of the unit.
Purchased From:
Date of Purchase:
Model No.:
Serial No.:
Mfg. No.:
Use only genuine Antunes replacement parts in this
unit. Use of replacement parts other than those sup-
plied by the manufacturer will void the warranty.
General
This manual provides the safety, installation, and oper-
ating procedures. We recommend that all information
contained in this manual be read prior to installing and
operating the unit.
This unit is manufactured from the finest materials
available, assembled to our strict quality standards,
and tested at the factory to ensure dependable trouble-
free operation.
Warranty Information
Please read the full text of the Limited Warranty printed
on the front cover of this manual.
If the unit arrives damaged, contact the carrier imme-
diately and file a damage claim with them. Save all
packing materials when filing a claim. Freight damage
claims are the responsibility of the purchaser and NOT
covered under warranty.
The warranty does NOT extend to:
• Damages caused in shipment or damage as
result of improper use.
• Installation of electrical service.
• Installation, calibration, or adjustment.
• Normal maintenance outlined in this manual.
• Consumable parts such as Egg Rings, gaskets,
rubber feet, labels, O-rings, light bulbs, etc.
• Malfunction resulting from improper service or
maintenance.
• Damage caused by improper installation, abuse,
or careless handling.
• Damage from moisture getting into electrical
components.
• Damage from tampering with, removal of, or
changing any preset control or safety device.
• Damage caused by parts or components not pro-
vided by Antunes.

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3
P/N 1011373 Rev. C 03/18
McDonald’s
SPECIFICATIONS
Model &
Mfg. Number Volts Watts Amps Hertz Plug Description
VCTM-2
9210910
(No Butter Wheel)
208-230 3100 14.9/13.4 50/60
IEC-309 Pin
& Sleeve, 16
Amp., 250 Volt
VCTM-2
9210911
(Butter Wheel)
208-230 3100 14.9/13.4 50/60
IEC-309 Pin
& Sleeve, 16
Amp., 250 Volt
Electrical Ratings & Plug Configurations
A
C
B
A
C
B
Model &
Mfg. No.
Width (A) Depth (B) Height (C)
VCTM-2
9210910
(No Butter
Wheel)
14”
(356 mm)
15 1/2”
(394 mm)
25 1/2”
(648 mm)
VCTM-2
9210911
(Butter
Wheel)
15 1/4”
(387 mm)
15 1/2”
(394 mm)
25 1/2”
(648 mm)
Dimensions

VERTICAL CONTACT TOASTER
4P/N 1011373 Rev. C 03/18
McDonald’s
IMPORTANT SAFETY INFORMATION
In addition to the warnings and cautions in this manual,
use the following guidelines for safe operation of the
unit.
• Read all instructions before using equipment.
• For your safety, the equipment is furnished with
a properly grounded cord connector. Do NOT
attempt to defeat the grounded connector.
• Install or locate the equipment only for its intend-
ed use as described in this manual. Do NOT use
corrosive chemicals in and/or on this equipment.
• Do NOT operate this equipment if it has a
damaged cord or plug, if it is not working properly,
or if it has been damaged or dropped.
• This equipment should be serviced by quali-
fied personnel only. Contact Antunes Technical
Service for adjustment or repair.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
• Do NOT clean this appliance with a water jet.
The following warnings and cautions appear throughout
this manual and should be carefully observed.
• Turn the unit off, wait for the cool-down procedure
to complete its cycle, and disconnect the power
cord before performing any service or mainte-
nance on the unit.
NOTE: Turning off the power switch does NOT turn
off all power to the unit. When the unit is plugged
in and turned off, an LED light flashes to indicate
that the power cord is plugged in.
WARNING
ELECTRICAL SHOCK HAZARD. FAILURE TO
FOLLOW THE INSTRUCTIONS IN THIS MANUAL
COULD RESULT IN SERIOUS INJURY OR DEATH.
• Electrical ground is required on this appliance.
• Do NOT modify the power supply cord plug. If
it does not fit the outlet, have a proper outlet
installed by a qualified electrician.
• Do NOT use an extension cord with this appliance.
• The toaster should be grounded according to local
electrical codes to prevent the possibility of electri-
cal shock. It requires a grounded receptacle with
separate electrical lines, protected by fuses or cir-
cuit breaker of the proper rating.
• Check with a qualified electrician if you are unsure
if the appliance is properly grounded.
CAUTION
Bread may burn. Therefore toasters must not be
used near or below curtains or other combustible
walls and materials. Failure to maintain safe oper-
ating distances may cause discoloration or com-
bustion.
CAUTION
All electrical connections must be in accordance
with local electrical codes and any other appli-
cable codes.
CAUTION
NEVER unplug the power cord while the unit is
running! Use the proper shutdown procedure
before unplugging the power cord.
WARNING
To avoid possible personal injury and/or dam-
age to the unit, all inspections, tests, and repair
of electrical equipment should be performed by
QUALIFIED SERVICE PERSONNEL. The unit MUST
be completely shut down and unplugged before
any internal servicing, except when electrical
tests are required. Use extreme care during elec-
trical circuit tests. Live circuits will be exposed.

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5
P/N 1011373 Rev. C 03/18
McDonald’s
INSTALLING BUTTER WHEEL ASSEMBLY (MFG. NO.
9210911 ONLY)
1. For Butter Wheel units, remove the Butter Wheel
and Pan from box.
2. Install the Pan over the front edge of the Heat
Shield and place the Butter Roller in Pan and
engage into gear case (Figure 2).
3. Fill the Butter Pan with Butter before toasting.
INSTALLING THE BUN CHUTE
1. If the unit is on, be sure to put on heat resistant
gloves.
2. Insert the Bun Chute through the front of the unit
according to Figure 1.
3. Hang the back of the Bun Chute on the rear
Conveyor Cover hinge. When properly installed,
the Bun Chute supports will be flush against the
front of the unit (Figure 1).
NOTE: You may need to stand to the side of the unit
to guide the Bun Chute into place from the front
and rear using both hands.
Unpacking
1. Remove unit and all packing materials from
shipping carton.
2. Open the included large box. It should contain
the following (See Figure 2):
• Bun Chute
• Butter Wheel and Pan (Mfg. No. 9210911)
• Bun Feeder
• Two guttered Release Sheets
• Platen Cleaning Tool
• Owner’s Manual
• Maintenance Card
3. Remove all shipping tape and protective
coverings from the unit and parts.
NOTE: Missing or damaged parts? Contact
Antunes Customer Service at 1-877-392-7856 (toll
free).
Equipment Setup
Before placing the toaster into service, pay attention to
the following guidelines:
• Make sure power to the unit is off and the toaster
is at room temperature.
• Do NOT block or cover any openings on the unit.
• Do NOT immerse cord or plug in water.
• Keep cord away from heated surfaces.
• Do NOT allow cord to hang over edge of table or
counter.
• Connect the unit to the proper power supply.
Refer to the specification plate for proper voltage.
INSTALLATION
Assembling the Unit
NOTE: The factory has pre-installed a Release
Sheet over the Platen (Figure 2). Verify that it is
properly in place before proceeding.
CAUTION
Failure to use Release Sheets may result in dam-
age to the unit and loss of warranty coverage.
Rear
Conveyor
Cover Hinge
Insert Bun Chute
through front of unit.
Bun Chute is properly
installed when it hangs
from the rear Conveyor
Cover hinge.
Figure 1. Installing Bun Chute
IMPORTANT: Make sure Heat Shield assembly is
activating the Conveyor Interlock Switch (Figure
2). The conveyors will not rotate unless the Heat
Shield is in place and Conveyor Interlock Switch is
activated.

VERTICAL CONTACT TOASTER
6P/N 1011373 Rev. C 03/18
McDonald’s
Butter
Wheel
(Mfg. No.
9210911
only)
Bun Chute Assembly
connected over the rear
Conveyor Cover Hinge
Rear Conveyor
Cover Assembly
(with Roller
Tensioner)
Release
Sheet
Bun Chute
Platen
Rear Cleated
Belt Wrap
Front
Cleated Belt
Wrap
Front Conveyor
Cover Assembly
Roller Tensioner
Figure 2. Components
Pan
(Mfg. No.
9210911
only)
INSTALLATION (CONTINUED)
Bun
Feeder
(Mfg. No.
9210911
only)

VERTICAL CONTACT TOASTER
7
P/N 1011373 Rev. C 03/18
McDonald’s
OPERATION
Operating Instructions
1. Set the Bun Thickness Adjustment Controls
(Figure 3).
NOTE: The McDonald’s “Gold Standard” for toast-
ing is the deciding factor on the finished product,
not the Bun Thickness setting.
NOTE: The default Bun Thickness settings are 2
for Crown Front and 2 for Heel Rear, but settings
are adjustable from 1-6. It is acceptable to adjust
the Bun Thickness setting as needed to achieve the
desired quality toast and bun compression.
2. Turn the power on and wait until the display reads
USE before proceeding.
NOTE: The display (Figure 3) flashes “LO” during
warm-up. “USE” appears when the toaster is ready
for use.
3. Fill the Butter Pan (Mfg. No. 9210911 only).
4. Slide buns across the rotating Butter Wheel with
the cut face down (Mfg. No. 9210911 only).
5. Drop buns into the Bun Feeder. Insert buns so
they face the center platen. The cut sides of heel
and crown must face each other and slide against
the Release Sheet with Crowns inserted in the
front and Heels inserted in the rear.
6. Toasted buns drop onto the Bun Chute (Figure 3).
7. Test at least 4 buns before putting the toaster into
service.
Default Settings
RECOMMENDED TEMPERATURES
Refer to the table below for recommended settings.
Figure 3. VCTM-2 Toaster
Light/Dark Setting
The toaster has a Light/Dark adjustment setting that
allows you to adjust the toast quality as the toaster is
running.
While the toaster is in USE mode, press the UP or
Down arrow buttons to adjust the Light/Dark setting.
The default setting is D0.
Light 10 is the lightest setting
Dark 10 is the darkest setting.
Mfg.
Number
Platen
A
Setting
Platen
B
Setting
Speed
Setting
Pass
Through
Time
9210910
(No
Butter
Wheel)
293° C
(560° F)
218° C
(424° F)
255 22
Seconds
9210911
(Butter
Wheel)
252° C
(486° F)
257° C
(495° F)
140 40
Seconds
Bun Thickness
Adjustment Control
(Heed)
Bun Chute Temperature
Controls
& Temperature
Display
Hi-Limit
Reset
Power
Cord
Butter Wheel
and Pan
Bun Thickness
Adjustment Control
(Crown)

VERTICAL CONTACT TOASTER
8P/N 1011373 Rev. C 03/18
McDonald’s
Viewing Settings
To view the toaster settings press and hold the Menu
button (Figure 4) for approximately 5 seconds. The unit
beeps and shows the settings in the following order,
displaying the value in column 1 first, then the actual
setting.
Display Shows Setting Description
ºA - ° F A Platen current temperature*
bº- ° F B Auxiliary heater current tempera-
ture*
SPEd Speed of belts
Unit Current temperature Unit
Er Error Code
Et - d Elapsed Time of toaster usage
Int ° F Internal toaster Temperature
PL Power Line Voltage
* The first circles shown in these values represent the
Platen indicator lights. The temperature unit will be
shown as ° F or ° C depending on the Unit setting.
Changing Settings
The only settings that can be changed on the toaster
are:
• A Platen setpoint temperature
• B Platen setpoint temperature
• Speed
• Unit
To change these settings, follow these steps.
1. With the toaster turned off, press and hold the
Menu button and turn the toaster on. Continue
holding the Menu button until the unit beeps and
EnA appears on the display. Release the Menu
button.
2. Press the Menu button again. The toaster shows
ºA - ° F (A Platen) and then shows the current A
Platen setpoint value. Use the ▲and ▼buttons
to change the value as needed.
3. Press the Menu button to move to the B Platen
setting. Edit as needed.
4. Press the Menu button to move to the SPEd
(Speed setting). Edit as needed.
5. Press the Menu button to move to the Unit set-
ting. Edit as needed.
OPERATION (CONTINUED)
Hi-Limit Reset Button
A Hi-Limit Control turns off power to the unit if it over-
heats. To reset the control, allow the unit to cool, then
locate the Reset Button at the rear of the unit. Remove
the black protective cap, press the Reset Button, and
reinstall the protective cap (Figure 3).
NOTE: If the Hi-Limit requires continuous resetting,
contact Antunes Technical Service.
The settings are saved each time you press the Menu
button and move to the next value. The toaster exits
programming mode after 30 seconds of inactivity.
Factory Reset
To reset the toaster to the original factory settings:
1. Turn the toaster off.
2. Press and hold both the ▲and ▼buttons and
turn the toaster on, continuing to hold the ▲and
▼buttons until the unit beeps and FR (Factory
Reset) appears on the display.
3. Release the buttons.
Figure 4. Control Panel and Display
Display
Down Arrow
Button
Up Arrow
Button
Menu
Button

VERTICAL CONTACT TOASTER
9
P/N 1011373 Rev. C 03/18
McDonald’s
OPERATION (CONTINUED)
Fault Codes
Figure 5. Fault Codes Table
The table below describes error codes and the correc-
tive action.
Error # Cause/Description Corrective Action
1 Cannot communicate with thermocouple A/D converter (U3).
Potentially failed PC Board Component.
Turn unit o󰀨 and back on again. If error persists, this may indicate a
failed PC Board component. Contact Antunes Technical Service for
assistance.
2 Cannot detect power line zero cross. Potentially failed PC
Board Component.
3 Calibration check sum. Potentially failed PC Board Component.
4 Microprocessor I2C buss communications error. Potentially
failed PC Board Component.
5 Microprocessor I2C buss communications error. Potentially
failed PC Board Component.
6 Cannot communicate with Fram (U9). Potentially failed PC
Board Component.
7 Cannot communicate with TMP75 (board temp sensor) (U4).
Potentially failed PC Board Component.
8 On-board voltage reference in thermocouple circuit failed (U1).
Potentially failed PC Board Component.
9 Not used. Not Used
10 Board temp sensor exceeds 158° F. Verify vents on toaster are unblocked and not near other heated
appliances. If error persists, contact Antunes Technical Service for
assistance.
11 Main Hi Limit tripped. Reset Hi Limit, turn unit o󰀨 and back on again. If error persists,
contact Antunes Technical Service for assistance.
12 Cannot measure power line voltage Failed on-board transform-
er used for power control (T1).
Turn unit o󰀨 and back on again. If error persists, contact Antunes
Technical Service for assistance.
13 USB port voltage below 4.5V - Something plugged into USB
port.
Remove anything connected to the USB port, turn unit o󰀨 and back
on again. Turn unit o󰀨 and back on again. If error persists, contact
Antunes Technical Service for assistance.
14 Main platen has not reached set point within 20 minutes.
Turn unit o󰀨 and back on again. If error persists, contact Antunes
Technical Service for assistance.
15 Main platen has exceeded 650° F.
16 Main platen has fallen 50°F below set point after Ready state.
17 Main thermocouple failed (open).
18 Aux has fallen 50°F below set point after Ready state; will
clear from display if temperature recovers; error is logged into
memory. Make sure front and rear covers are in proper position. Turn unit
o󰀨 and back on again. If error persists, contact Antunes Technical
Service for assistance.19 Auxiliary Heater exceeds 525° F.
20 Auxiliary Heater does not reach set point within 20 minutes.
21 Auxiliary thermocouple failed (open). Turn unit o󰀨 and back on again. If error persists, contact Antunes
Technical Service for assistance.
22 Auxiliary Hi Limit (hardware circuit trips at 550°F which turns
o󰀨 contactor; ER22 then shows within 2 seconds).
Turn unit o󰀨 and back on again. If error persists, contact Antunes
Technical Service for assistance.
23 Cannot communicate with motor microprocessor (U13). Turn unit o󰀨 and back on again. If error persists, this may indicate a
failed PC Board component. Contact Antunes Technical Service for
assistance.
24 Motor stopped. Make sure no buns are stuck in conveyors or any obstructions
around conveyors. Turn unit o󰀨 and back on again. If error persists,
contact Antunes Technical Service for assistance.

VERTICAL CONTACT TOASTER
10 P/N 1011373 Rev. C 03/18
McDonald’s
MAINTENANCE
WARNING
Turn the power off, unplug the power cord before
performing any service or maintenance.
Daily Cleaning
For daily cleaning steps refer to preventative mainte-
nance card PR 75 for Non-Butter Wheel units or PR 74
for Butter Wheel units.
INCORRECT CORRECT
Replacing the Belt Wraps
(Every 3–6 Months)
NOTE: Depending on toaster usage and how well
they are cleaned daily, Belt Wraps should last
between 3–6 months.
1. Turn the power off, unplug the power cord, and
allow the unit to cool before proceeding.
2. Remove the Bun Feeder, Butter Wheel and Pan
(if present), and Bun Chute and set aside (Figure
2). Set the Bun Thickness Compression Knobs to
6 & 6.
3. Open both Conveyor Covers and pull the Belt
Wrap Pin out of the zipper on each belt wrap
(Figure 6).
4. Disconnect the clips on the inside part of the Belt
Wraps from the Conveyor Belt Chain.
5. Remove and discard the old Belt Wraps.
6. Wipe the new Belt Wraps with a clean, sanitizer-
soaked towel. Allow to air dry.
7. Install the new Belt Wraps around the Conveyor
Belt Chains inside the Support Rods with the zip-
per flap exposed and hanging down (Figures 6 &
7).
8. Attach the clips on the inside part of the Belt
Wraps to the Conveyor Belt Chain.
9. Align the Belt Wrap teeth evenly and connect the
ends of the Belt Wraps by inserting the Belt Wrap
Pin.
8. Close the Conveyor Covers, set the Bun
Thickness Compression Knobs back to their
normal settings and reinstall the Butter Wheel
and Pan (if present), Bun Feeder, and Bun Chute.
INCORRECT CORRECT
Figure 6. Installing Belt Wrap
Figure 7. Aligning Belt Teeth
CAUTION
Position the Belt Wrap UNDER the upper and
lower support rods or damage to the unit may
occur.
CAUTION
Align the ends of the Belt Wrap properly
(Figure 9) or the Belt Wrap may be damaged.

VERTICAL CONTACT TOASTER
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P/N 1011373 Rev. C 03/18
McDonald’s
MAINTENANCE (CONTINUED)
Checking the Conveyor Belt Chains
(Every 3–6 Months)
MEASURING CONVEYOR BELT CHAINS
1. Turn the unit off, unplug the power cord, and
allow the unit to cool.
2. Remove the Bun Feeder, Butter Wheel and Pan
(if present), and Bun Chute (Figure 2). Set the
Bun Thickness Compression Knobs to 6 & 6.
3. Open both Conveyor Covers.
4. Remove the Belt Wraps and set aside (Figures 7
& 8).
5. Facing the toaster, locate the approximate center-
point of the Conveyor Belt Chain.
6. Pull the chain away from the edge of the toaster
(Figure 8).
7. Measure the distance from the frame of the unit
and the chain. A U.S. Dime (1.8 cm) can be used
for the measurement (Figure 8).
8. If the gap is 2 times wider than the coin or larger
than 3.6 cm, remove one 1/2” link as described
below.
9. Disconnect the chain by squeezing any two links
together and unhook the links from each other
(Figure 9). Needle-nose pliers may be used.
NOTE: There are two small 1/2” links on each side
of the Conveyor Belt Chain. The rest are large 3/4”
links.
10. Remove one 1/2” link from the chain.
11. Reassemble the chain onto the sprockets as
described in the Replacing Conveyor Belt Chains
section of this manual.
12. Measure the gap again with the coin. The coin
should fit snuggly between the chain and frame.
13. Check the opposite side of the toaster using the
same steps.
14. When finished, reassemble the unit and return to
operation.
NOTE: If the ends of the Conveyor Belt Chain can-
not be connected, remove an additional small 1/2”
link and install a large 3/4” link in its place.
REPLACING CONVEYOR BELT CHAINS
1. Turn the power off, unplug the power cord, and
allow the unit to cool before proceeding.
2. Remove the Butter Wheel and Pan (if present),
and Bun Chute and set the Compression Control
Knobs to 6 & 6.
3. Open both Conveyor Covers.
4. Remove both Belt Wraps and set aside.
5. Disconnect the Conveyor Belt Chain by squeezing
any two links together and unhook both ends of
one link (Figure 9). Repeat on other side.
6. Place the new chain on the top sprockets with
hook ends down.
NOTE: The ends of the hooks must point down
(Figure 9).
7. Wrap the chain around the top and lower sprock-
ets. Hook both ends together. Repeat on other
side.
NOTE: Install the Conveyor Belt Chains under the
upper and lower Support Rods.
8. If the Belt Wraps are in good condition, reinstall.
Otherwise install new Belt Wraps.
9. Close the Conveyor Covers, set the Bun
Thickness Compression Knobs back to their
normal settings and reinstall the Butter Wheel and
Pan (if present), Bun Feeder, and Bun Chute.
Figure 8. Measuring Conveyor Belt Chain
Figure 9. Removing Conveyor Belt Chain
Rotation
Upper Support Rod
Large Link
P/N 0800121
Small Link
P/N 0800204

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12 P/N 1011373 Rev. C 03/18
McDonald’s
MAINTENANCE (CONTINUED)
Figure 10. Measuring Roller Tensioner
Checking the Roller Tensioners
(every 3–6 months)
MEASURING THE ROLLER TENSIONERS
1. Measure the Roller Tensioner on both inner
Conveyor Covers (Figure 10) using a U.S. Nickel.
2. The space between the inner Conveyor Cover
and bottom of the Tensioner wheel should be
13/16” (2.1 cm) or the height of a U.S. Nickel.
3. Adjust or replace any damaged ones as
recommended.
REPLACING ROLLER TENSIONERS
1. Push down on retaining tab of the tensioner.
2. While keeping pressure on the retaining tab, slide
the tensioner out of the retainer plate.
3. Replace the tensioner by sliding the new one into
the retainer plate.
Retainer Plate
Tensioner Assy.
Retainer Tab
Figure 11. Replacing the Roller Tensioner

VERTICAL CONTACT TOASTER
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P/N 1011373 Rev. C 03/18
McDonald’s
TROUBLESHOOTING
Problem Possible Cause Corrective Action
No Control Display
Power cord not plugged in Plug power cord into the proper electrical outlet.
Circuit breakers turned off or tripped.
Damaged electrical outlet, plug, or cord.
Power switch damaged
Reset circuit breakers. If they trip again, check the power
cord,plug, and outlet for damage. Contact Antunes technical ser-
vice for assistance.
Power Switch not turned on or is faulty. Turn the unit off and then on again. If the problem persists, con-
tact Antunes technical service for assistance.
Faulty Transformer
Conveyor does not rotate
Conveyor Belt/Chain has stretched. Chain
skipping on sprockets.
Measure and adjust the conveyor belt chains as described in the
Maintenance section of this manual.
Loose setscrew on one of the drive sprockets Contact Antunes Technical Service for assistance.
Motor Drive Chain loose Contact Antunes Technical Service for assistance.
Internal part /object interfering within con-
veyor system Check for interference & clear up as necessary.
Conveyor(s) skips or hesi-
tates
Conveyor chains loose. Measure and adjust the conveyor belt chains as described in the
Maintenance section of this manual.
Belt wrap clip not attached. Verify both clips on each belt wrap are attached, reattach if neces-
sary.
Roller tensioner not adjusted properly. Measure the roller tensioner and adjust if necessary. See the
Maintenance section of this manual.
Loose or misaligned sprocket Contact Antunes Technical Service for assistance.
Motor drive chain loose or stretched Contact Antunes Technical Service for assistance.
Drive motor(s) have failed Contact Antunes Technical Service for assistance.
Buns not toasting ade-
quately
Compression settings are incorrect. Use recommended setting or adjust compression knobs as need-
ed to achieve desired toast quality.
Release sheet is worn or needs cleaning.
Inspect release sheet for cleanliness, worn spots, wrinkles ,
or tears. Clean or replace release sheet as described in the
Maintenance section of this manual.
Platen has butter (if butter wheel is present)/
debris buildup.
Clean Platen as described in the Maintenance section of this
manual.
Light/Dark setting needs to be adjusted. Adjust light/dark setting. See Operation section of this manual.
Crowns and/or Heels must
be forced into the toaster.
Buns sticking and burning.
Belt wraps are dirty, worn or damaged. Clean or replace Belt Wraps as described in the Maintenance sec-
tion of this manual.
Platen has butter/debris buildup. Clean Platen as described in the Maintenance section of this
manual.
Release sheet is dirty, worn or damaged. Clean both sides or replace release sheet as described in the
Maintenance section of this manual.
Conveyor Chains loose. Adjust the conveyor belt chains as described in the Maintenance
section of this manual.
Drive motor stalls intermittently. Contact Antunes Technical Service for assistance.
Compression settings are incorrect. Use the recommended settings or adjust as needed to achieve
desired toast quality.
Buns are not inserted into the toaster prop-
erly.
Insert Crowns in front conveyor with and Heels in rear conveyor.
Cut side of buns need to face the platen.

VERTICAL CONTACT TOASTER
14 P/N 1011373 Rev. C 03/18
McDonald’s
TROUBLESHOOTING (CONTINUED)
Problem Possible Cause Corrective Action
Toaster making unusual
sounds
Fan needs to be cleaned or replaced. Clean fan as described in the Maintenance section of this manual
or contact Antunes Technical Service for assistance.
Conveyor belt chains have stretched or
adjusted incorrectly.
Adjust the conveyor belt chains as described in the Maintenance
section of this manual.
Motor Drive chain needs lubrication. Lubricate chain.
Conveyor shaft bearing is binding. Contact Antunes Technical Service for assistance.
Buns getting caught in bun
chute area Bun chute installed incorrectly Reinstall Bun chute correctly.
Toaster displays ERR 10. Internal temperature of control compartment
exceeded 160° F.
Verify fan intake on back of toaster is clean, not blocked and has
proper spacing. Clean cooling fan if needed, if not rotting, contact
Antunes Technical Service. Check if cooling fan is functioning. If
not, replace fan..

VERTICAL CONTACT TOASTER
15
P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS
11
14
33
66
66
49
6
7
40
55
55
28
108
108
70 65
64
31
55
75
76
55
39
74
62
71
75
71
37
114
122
23
74
122
78
2
25
74
59
96
95
69
131
122
73
29
131
68
77
77
68
27
122
15
89
33
Used on Mfg. No. 9210911 ONLY
Used on
Mfg. No.
9210911
ONLY
Used on
Mfg. No.
9210910
ONLY 30
89
108
108
115

VERTICAL CONTACT TOASTER
16 P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS (CONTINUED)
111
89
101
122
27
77
68
131
32
103
68 77
27 122
30
122
27
77
68
109
17
19
32
69
95
59
96
35
105
106
100
112
68
77 27
49
66
51
100
66
52
41
113
81

VERTICAL CONTACT TOASTER
17
P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS (CONTINUED)
22
51 4
3
635
90
111
16
91
13 52
40 90
63 5
3
4
32
51
22
22 51
39
57
57 57
66
39
39
57
57
57
57
2
15
1
97
1
6
2
61 103
40
12
97

VERTICAL CONTACT TOASTER
18 P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS (CONTINUED)
100
99
74
38
97
98
34
94
91
71
56
77
104
100
93

VERTICAL CONTACT TOASTER
19
P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS (CONTINUED)
1 0012982 Conveyor Belt Assembly 37/2 2
2 0013373 Roller Tensioner Assembly 2
3 0021951 Tensioner Bracket Weldment - Right 2
4 0021952 Tensioner Bracket Weldment - Left 1
5 0021959 Cam Weldment 2
6 0021961 Conveyor Cover Weldment 1
7 0022186 Bun Chute Weldment 1
8 0022194 End Hsg Weldment 1
9 0022195 Control Housing Weldment 1
10 0022295 Base Weldment 1
11 0022296 Bun Feeder Weldment 1
12 0022297 Weldment, Slide Shield - Crown 2
13 0022298 Weldment, Slide Shield - Heel 2
14 0022299 Weldment, Butter Wheel Roller 1
(Mfg. No. 9210911 Only)
15 0022300 Weldment , Conveyor Cover Rear 1
16 0100295 Platen, Grill 200V/1900W 1
17 0400138 Lock-Nut, Conduit-1/2” Npt 1
18 0400265 Bushing, Shorty 3/8” 4
19 0400315 Strain Relief-Cord Connector 1
20 0400432 Bushing, Open/Closed 1
22 0503495 Bracket, Retainer Right 2
23 0503497 Bracket, Tensioner-Left 1
24 0503507 Bracket, Retainer Left 2
25 0504321 Spacer 0.503 X 0.69 X 0.06” 1
26 0505968 Spring, Inner Tensioner 4
27 0506755 Retainer, Bearing 5
28 0507327 Butter Wheel Housing 1
(Mfg. No. 9210911 Only)
29 0507500 Retainer, Bearing 1
30 0707507 Panel, Control 1
(Mfg. No. 9210910 Only)
31 0507508 Panel, End Housing 1
(Mfg. No. 9210911 Only)
32 0507509 Aux. Heater Retainer Clip 2
33 0507546 Pan, Butter (Mfg. No. 9210911 Only) 1
34 0507556 Panel, Electrical 1
35 0507557 Bracket, Contactor 1
36 0507558 Bracket, Thermocouple 1
37 0507559 Chain Tensioner Bracket 1
38 0507560 Motor Mounting Bracket 1
39 0600143 Spring, Compression Setting 1
40 0800455 Rod, Knob (Heel) 1
41 0800457 Rod, Knob (Crown) 1
42 0800458 Rod, Support 4
43 0800459 Rod, Bun Feeder 1
44 0800460 Shaft, Drive 2
45 0800900 Rod, Pivot, 3/16 O.d. 2
46 1000900 Label - Warning 1
47 1001181 Label, Crown 2
48 1001551 Label, Install 1
49 1001552 Label, Cam (Heel) 1
50 1001556 Label, Wiring Diagram 1
51 1002654 Label, Crown Compression 1
52 1002655 Label, Control 1
53 1031215 Spec Label 1
54 1070013 QR Label 1
55 2070135 Coupler (Mfg. No. 9210911 Only) 4
56 2100230 Bumper, Recess W/Washer 4
57 2100259 Rail, Slide 4
58 2100359 Rail, Slide 2
59 2110127 Ring, Retaining 4
60 2120210 Spacer 0.503 X 0.690 X 0.532 1
61 2150179 Sprocket, 25B14 1/2” Bore 1
62 2150187 Chain, Drive 1
63 2150190 Sprocket, 25B28 1/2”Bore
Stepped Tooth 8
64 2150212 Sprocket, 25B12 1/2” Bore 1
(Mfg. No. 9210911 Only)
65 2150214 Sprocket, 25B30, 1/2” Bore 1
(Mfg. No. 9210911 Only)
66 2150250 Bearing, Flanged 1
67 2150251 Sprocket, 25B14 3/8” Bore 1
68 2150260 Bearing Sleeve 6
69 2150368 Miter Gear, 20° Pressure Angle 4
70 2150401 Chain, Drive (64 Links) 1
(Mfg. No. 9210911 Only)
71 2150413 Sprocket, 25B20 1/2” Bore 2
72 2150414 Shaft, Idler 1
73 2150415 Coupler 1
74 2150418 Sprocket, 25B16 3/8” Bore 1
75 2150419 Assembly , Idler Shaft 1
(Mfg. No. 9210911 Only)
76 2150420 Shaft, Drive 1
(Mfg. No. 9210911 Only)
77 2180145 Cover, Bumper 4
78 300P124* Ring, Retaining 3/8” 1
79 303P115* Cotter Pin-1/16” 1
80 303P133* Pin, Clevis 1
81 304P105* Nut, Hex ‘Keps’ #4-40 1
82 306P102* Washer, Int. Tooth #6 1
83 306P105* Screw, Mach. #6-32 X 1/2” 1
84 308P102* Washer, Int. Tooth #8 1
85 308P115* Screw, Mach. #8-32 X 3/8” 1
86 308P124* Screw, Mach One-Way #8-32 1
87 308P143* Nut, Hex ‘Keps’ #8-32 1
88 308P145* Nut, Hex Acorn #08-32 Low Crown 1
89 308P157* Screw, Tap 8-32 X 3/8”Lg 1
90 308P181* Scr, Mach #8-32 X 3/8” Phflthd 1
91 308P203* Screw, Tap 8-32 X 3/8” W/Int.
Tooth Washer 1
92 310P180* Screw, Mach. #10-32 X 1-3/4” 1
93 310P199* Scr, #10-32 X 3/8 Lg Socket Hd Cap 1
94 310P213* Screw, Phpnhd #10-16 X 3/4” 1
Item Part No. Description Qty. Item Part No. Description Qty.

VERTICAL CONTACT TOASTER
20 P/N 1011373 Rev. C 03/18
McDonald’s
REPLACEMENT PARTS (CONTINUED)
Thrd Form
95 325P104* Washer, Flat 1/4” S/S 1
96 325P203* Washer, Spring Steel Single-Wave 1
97 4000186 Motor, 230V 1
98 4000202 Fan, Axial - 230V, Metal Housing & Imp1
99 4010221 Cap-Mp, Motor Run 1
100 4010245 Switch, Rocker 1
101 4030352 Thermostat, Hi-Limit 700°F 1
102 4030455 Aux Heater, 200Vac, 550W 2
103 4050214 Thermocouple Type “K” (Open End) 1
104 4050229 Line Filter 1
105 4050236 Contactor, 2 Pole No 1
106 4050240 Relay, Solid State Dual Pole
W/Conn-Recept 1
107 4060234 Wire Strap - 3/8” 1
108 4060466 C-Clip (Mfg. No. 9210911 Only) 4
109 4070154 Varistor Board 1
110 7001158 Black Wavy Silicone Belt 1
111 7001168 Platen Cover Sheet (3 pack) 1
112 4070238 Asy-PCB, VCT Mini Power Board 1
113 4070240 Asy-PCB, VCT Mini Control Board 1
114 3100228 SCR, SHLDR #10-32 x 1.125 1
115 0013313 End Housing Cover Assembly 1
(Mfg. No. 9210911 Only)
116 0507322 Cleaning Tool 1
(Mfg. No. 9210911 Only)
* Items available in packages of 10 (ten)
Item Part No. Description Qty.